TENET HEALTHCARE/HOUSTON NORTHWEST MEDICAL CENTER Review

I think that the process of getting registered for my surgery was great. Fast and very streamlined. However the main issues I had with the facility is that they don t have any pre op and post op rooms. They have like little cubbies with curtains. And the curtains don t close well. So that morning I was in there with maybe 6 other patients and the nurses are getting us ready for surgery and I can hear all the other patients conversations and concerns. There is no door so no privacy. When my doctor came to mark me up. My doctor is a Methodist doctor so he didn t know what to expect. And he could tell I was soooo uncomfortable because not only can I hear other doctors talking to their patients. I can see them walking back and forth through the cracks of the curtains because as I said before they don t close well. So me trying to hold my gown over me and my private s so nobody can catch a lookies. And I know your thinking Well they re all medical professionals. No. This was a VERY BUSY hallway. They had instrument people and custodians. The people that replenish the IV bags and stuff walking by. I had to do a complete undressing and wipe down so I huddled in the back corner with my back turned and gown own. This was before surgery and then after I woke up to another women s moaning and crying on one side and another women s chatting with her husband on the other side. This was a outpatient procedure so I know you don t get like hospital rooms with bathrooms a couch and Tv s but at least they could have is a door to make the outpatient facility a little more private. Also while waiting the nurses asked if I needed another warm blanket. I said no I m good but asked for one for my sister while she waited with me. The nurse said the facility only wants to give out two per patient.... that s cheap. Especially since they wash and reuse.

Please don t come here for anything is horrible service and we have to paid $1881 just for wait the room from 12:36am to 5 am and we still have to wait for the doctor bill and the doctor just saw my daughter for like 2 min

Horrible! Anesthesia gave me a drug which I am NOT supposed to get. Billing department is not providing my insurance company with the codes they need to process/pay my claim. I have been trying to get help with issues for three months! I wonder why the owner never responds to negative reviews?!
I would not take an enemy to this hospital!

I absolutely felt sooo much respect and care tonight..The emergency room workers are SUPERSTARS...Thank You ALL for making this out of towner feel welcomed safe and cared for

I had a surgery this week in this hospital my experience was so bad the nurses were so bad I can't even explain how rude and bad they are only 2 nurses were nice to me one name is Teri and roeemety they were awesome in the middle on the night they scream in the hallways laughing and jocking they don't respect that there is people in the room trying to sleep because they just got out of surgery they enter to yur room without knocking and leave the door open like nothing I had my heart Rate was law and some point I told the nurse she didn't do anything at all even the atrendent Dr who was there he dosent know what the hell he is doing he just come in check on you and dosent even read your files or I'd you have surgery the next day all he trying to do is send your home pretty much I had y gallbladder removed and when they put me in the room they support tonfive me something to relax then put me in general anesthesia no they put me in general anesthesia right away I could feel that I can't breath I start freaking out I thought I died when I wake up I asked my husband if I'm alive it was very disturbing experience my second surgery was great the team was very nice and I didn't feel a thing
This hospital need lots of work and they need to get good nurses not just get anyone

Everything went well all were very nice and it was all done safely.

ER nurses were great getting in touch w the doctors keeping us updated was truly appreciated . The nurses after being admitted to the hospital were also very helpful so sweet and thoughtful. The doctors were amazing as tired they'd be they still took the time to explain their concerns . Only thing is imaging center should take the time to explain the different ways the patient has access to getting copies of the scans. This would help boost the will and easier to do what the doctors ask for. Its to be able to have these copies in hand for their next follow up. I'd definitely stop here again if need to !!!! Wish I could thank them again individually !

While in The ICU Waiting Area The Power Went Off Four Times Trying To Ask A Staff What's Going On They Are Never Able To Give A Exact Answer.Also The Surgeon Is TERRIBLE

I went two weeks ago and the bad thing was that they punctured me 3 times to draw blood, I talked like with 4 nurses and two doctors. they are badly organized or I don't know how it works and in the end they sent me home and I still wait for the doctors account I just hope they don't charge me for such a nurse that happened to try to draw my blood and they still left me a purple arm

Overall visits have been pleasant staff is very friendly and helpful Mrs.Laura is so sweet

I really dont want to give a one because the Customer Service is nonexistent. From the initial entrance. My daughter is in the back. I walk in looking to were to find her 2 people are standing there looking in my face not saying a word. Atleast say ill be right with you nothing. I stand and stand ..anxiety level at a 10 worried about my child. They continue what they are doing not in anytype of hurry. One of them, when done with vitals could have easily said ma'am give us a second. Still nothing finally shes done with what she's doing and casually says can i help you like a statue barely moving, looking like dead women walking. Finall get information i need and let me back. Very non professional. Then i get to the back to see my child. She's laying there with no pillow , no blanket, when i try to ask for one she holds up a finger and says she's being discharged give me a min. Qnd i havent seen one doctor next thing u know someone comes to get her for an xray....how do u discharge someone before you even finish exams

Had my gallbladder take out here recently. Overall a good experience. Caring staff.

went to drop off a request for medical records. Persona at the 1st door told me to go around to another door as that entrance was closed to regular traffic. She suggested I move my car and park in parking garage. I did. (I currently have a hip problem that makes walking and climbing stairs difficult so I used our handicap van. }The garage had no handicap spaces available until I got to the 5th floor only to discover that the only elevator was out of order! I had to walk down 5 flights of stairs to exit the garage, only to be told that Medical Records was closed. Then I had to struggle back up 5 flights of stairs not having accomplished my simple errand, and in significant pain. Thanks for nothing. BTW multiple spaces on the first floor were set aside for auxiliary volunteers, clergy, and others. Couldn't some of these spaces be set aside for the handicapped while the elevators are out of order?

All nurses were nice and helpful. Ms. Ella. H a phlebotomist made my day she made me coffee at 4:30 AM. very nice and sweet lady!

Been here 3 hours but was told finger is sprained but how when no one even touched nor looked at it but I bet I get a high bill smh
This is is saddest hospital I been too

Why have pre- registration if you have to answer the same questions over again the next day? I don't imagine the answers will change a lot in less than 24 hours! Since I was a patient of Dr. Chen he week before you would think you already had all the info you needed. I'll be a patient again next week and I bet you ask the same question s for the 4th and 5th times!

This place sucks don't go takes to long to get seen

I went for pain on my side. I left with a huge bruise on my arm from the IV. I only had it in for 2 hours. Then I had to walk around with this huge bruise on my arm and having people look at me funny thinking I'm being beat up. One lady in a store asked me if I needed help after she saw my bruise. This should not be what a person arm should look like leaving the ER.

Very friendly and caring group of Medical Professionals. Thank you for your service.

Only rated poor-fair because that is the lowest rating possible, actually my visit was boarderline malpractice in my opinion. Took in my 3yr old because of a very high fever (not controlled by meds) and horific cough which had been going on for 5 days which put us in the ER on a sunday. Well they do get you in and out. They misdiagnosed my child with broncitis when his lungs where totaly clear(per their nurse who didnt know he had an x-ray) and prescribed him meds that he didn't need also prescribed antibiotics just on a whim. They didn't check his ear, nose, or throat whichi believe is standard care for toddlers with high fever and cough. They didn't take the time to explain anything or answer our questions. spoke with my sons Pediatric dr by phone she informed us not to take what they prescribed and to bring him in early the next morning (son had to suffer 1 more day). She was absolutely appalled and upset when we explained what they didn't do. I showed her the paperwork and her face drop and she became extremely upset. Ridiculous and Horrible please don't ever go back there she expressed to us. And trust me we wont. I'm not trying to bash this medical center, just sharing my experience, and i'm pretty sure they help some people but, as for us we will never never never did i say NEVER return to this place again.This is my experience and it was a bad one.

Staff kept asking the same questions as if they don t communicate with each other. Hospital was calling my phone requesting payment and I just got out of surgery. Kept me there extra for no reason. Absolutely no sleep the whole 4 days I was there. Nurses were nice and helpful but billing dept was a pain.

I had to wait for a long time with a hurt leg. It was no concern as for the doctor they just hurried up and got me out of the hospital instead of trying to really see why I'm in so much pain. The nurses are very nice it's just some of the doctors act like that don't know how to show empathy at all

Took my 8 yr old to the emergency room. Didn't take long for us to get a room and treatment. Overall it was a good experience. The nurse and doctor were nice. I don't have an complaints

One of the fastest emergency rooms ever! They are great at getting you in, getting you sorted and getting you out.

From the moment I entered the door I was greeted with smiles from two elderly ladies who directed me to the registration area. I was quickly seen to and sent onwards to the next steps. Everything from welcome, registration, pre-op and post-op was very much to my linking. Everything was clean and staff were all very pleasant and professional. I hope I don t have to do any more surgeries, but if I do, I will definitely be doing them here.

The staff was amazing...very caring attentive and professional.

I have no complaint to me they treated me well in all aspects it is a good hospital

I really hate bringing my children to this hospital. I took my son there last Sunday for his GI messing up. Well they end up finding something wrong with his liver. His surgeon doctor came in the room talking crazy to him abd told him that she don't have to be his doctor and he can go home he dont have to stay to that hospital. Very rude and even some burses was rude. I guess thaey think that theycan talk to people anyway. I had to actually put a nurse in place.

The doctor I saw was great staff was very helpful no complaint here

My mother who is in her mid 70's went in for back surgery. I was notified once she was in her room and went up to meet her. Through out the day she complained about back pain, but this was thought to be caused by the surgery. Later that afternoon the physical therapist came by to get her up and moving. When she got out of bed we discovered that the bed had no air in it and that she had been lying on the frame of the bed. The physical therapist notified the nurse about the issue with the bed. Several hours later when nothing had been done my wife notified the nurse again. Several more hours passed and I notified the nurse. Each time we were assured that the issue would be addressed. Unfortunately for my mother I took them at their word. The next morning I found out that the bed had never been fixed or replaced and that she had been forced to sleep in this bed all night. After several phone calls to the hospital I got in touch with someone who would not take my word for it, but said they would look into the issue and call me back. They did call me back to inform me that the bed was in fact defective and they were working on finding another bed. I was also informed that the reason the bed was not fixed or replaced was because the nurse had gotten side tracked. The entire time she was there the nursing staff seem overwhelmed, combative. They would not listen to the patient or the family. At one point when she needed assistance we had to wait until the nurse got back from lunch to get any assistance. I have put in writing, so that it is clear to my family that under no circumstances I am to ever been taken to this hospital.

My husband is admitted to the hospital, I call for information about him and the response specialists are very rude and I have already called so many times and nobody gives me information about my husband and with this pandemic they won't even let us in to know about our patients this is a very great despair very bad the treatment they give us to family members

This particular review is in reference to Houston Northwest Medical Center's Urgent Care Clinic on Louetta Rd and Stuebner Airline. Having been away on business for several years, I did not have a local GP. Therefore, I went to the Houston Northwest Medical Center's Urgent Care Clinic and was treated like a VIP! The facility is brand new and it is VERY nice. It is very clean, and everything shined from top to bottom! I had absolutely no wait time and was brought right back to an exam room for treatment for my upper respiratory infection. The Nurses and Doctor were top-notch, took their time and answered all of my questions. Roughly 30 minutes later, I was out the door and on my way to a fast recovery. Just wanted to say Thank You for a job well done. This is how Healthcare should be!!!

Once again thoroughly discussed with Houston Northwest Medical Center. Your get-em-in, get-em-out care in post-op care, resulted in unnecessary pain, suffering and an ER visit- regardless of my effort to make your staff aware of the problem before I left outpatient. A visit which I don't feel I should be billed for. I dispute this charge, on principal alone, right letters, do everything I'm told to, yet still end up in collections. Collections for a $75 bill, which DRAMATICALLY lowers my credit score! You are an unethical, pathetic excuse for establishment where, unfortunately, good DR's practice. Houston friends, find a different hospital, the rest of you I'm grateful you'll never have to deal with that place.

Call to check in on my wife. Her name was not correct even though they had her Identification. As soon as the ER staff picked up. There was no introduction. It was hey gurl I'll tell you in a minute. You ain't gonna believe this. I was then acknowledged. I was brushed off and disregarded. Would not recommend this place. Based off a phone call one thing comes to mind, "ghetto hoodrats."

Pulled into valet parking on the Northside. 3 ladies and a man just stood there. Nobody, greeted me, nobody came to get my keys, they were loud & unprofessional. I just sat in my car & waited for my mother to come down stairs. No wonder they don't accept tips. They do nothing to deserve them.

Amazing! I had never been here before but went in for a short day procedure requiring anesthesia. The nurses and all the staff were excellent. Thanks for taking care of me and treating me so well!!

I went to the ER for cellulitis and was not treated sent home

Was there for my wife s surgery....... Absolutely excellent team! Professional, knowledgeable, friendly.....put us at ease immediately and looked after her 100%.......

Super nice nursing and check-in staff. Only hiccup (in my opinion) is having to arrive 1.5 hours before a procedure, especially when you've done pre-registration via phone although I do understand the reasoning from the staff's point of view.

I was extremely disappointed in my recent visit for a thyroid biopsy. Nurse Melissa was very kind to me and explained the procedure including the use of lidocaine for pain. She said the doctor would inject a little bit at first, and then more later if needed. She even showed me the full syringe of lidocaine and said it could be used. However Dr, C refused me more pain medication during the procedure even though I told him it was really hurting! I cried oud and begged for more lidocaine, but he would not give it to me. I will never have another procedure done at this hospital again if Dr. C is doing it!

Terrible hospital!! I'm disgusted by their service. I went in to the ER bc my 3m old had a fever and began shaking in a seizure like manner. The triage nurse (I believe her name is Britney) instead of assisting just judged me bc I didn't give my daughter no medicine. So then when they call me to the back I hear her talking about me to another nurse "she didnt give Tylenol at home, what does she want her to seize" and when I confronted the nurse she instead told me that they were talking about another patient and took my daughter from my arms as if I couldn't care for her. Regardless they shouldn't be talking badly or at all about patients around other patients. IT'S CALLED HIPAA!! They should learn about it. I work in the medical field and I would never treat patients the way they treated me.

The ER Dr was rushing my daughter out and she needed staples in her head. He didn't clean her lanceration it was bloody and he just stapled anything together. And they were about to release her but I saw that she still needed more staples so the Dr came back in and realized that her lanceration was bigger.and went back in without any numbing medicine. And my daughter was bleeding really bad..

They attend very badly, they do not care about patients

Horrible, unprofessional and rude!! My sister was in a car accident the ambulance rushed her to this location. They told her she had a broken hand but they gave her a wrist brace. In her paperwork they said she had a broken finger.

It was horrible i was there with my mom and i had to wait all the way till the morning to get called

They did a great job with my son..he was seen in no time.They Were Very Sweet And understanding..Mr.Caey Sietsema Was Awesome..The Resertion was good Ms.Jennifer Was Awesome.

Organized...Everyone knew what their job was and they did it.

Great experience. Had my baby here they were great.

Everyone was so helpful and polite, very satisfied!!

I was admitted for having severe chest and back pain they were very professional upon my arrival they made sure they took the necessary measures come to find out i was having a mild heart attack they acted quickly making sure i was secured thank you for your blessings hands

Very attentive and very friendly..very good service

Well due to COVID I wasn't sure how the patients were to enter the ER because I stood at the sliding glass door for a few minutes waiting (no signage) to get in like open open lol. I left and went around to the Women's Center entry just to be sent back to sliding glass door but thankfully she (hospital staff) called to have someone at the door and for security to drive me back. Sooo the temperature check and being called back to triage was a quick process less than 5 min. To give you an idea of the length of time I was there was from 5p - 11ish. Longest wait ever. Note: DON'T SIT IN THE AREA WITH THE DIVIDERS!! ITS FOR COVID PATIENTS OR THOSE WHO BELIEVE TO HAVE IT. ITS NOT NOTED. When I finally made it to the back to be seen the ultrasound tech was great, talkative, knowledgeable and sadly working her tail off by herself. Anyway from there I went back to the lobby 10 - 15 min later I was called back to discuss the findings of my ultrasound and to draw blood and that was a hour or so wait. But the staff took care of me and explain my situation and made me feel totally satisfied. It was no rush rush as if you're just someone. In my case I needed the compassionate and understanding of my difficult situation. I took a star away because of the door situation. They should really have signs up.

Please stay away from this hospital. My birthing experience was horrible

They told me they couldn't do stitches after 24hrs I never heard of that anywhere but anyways i it made there before 24hrs they had me waiting in the waiting room for 2hrs but anyway now I cant close my pinky finger all the way I try but it hurts

Excellent care all the way through the process!! I could not ask for anything else!! Thank you!

Thanks for the team at E.R. the treatment we received from Dr Kukkal and nurse Debbie was excellent. this is my family 3rd dealing with this Hospital in 5 years each time the service was excellent.
thank you for the care

We ve been here since 1am and we didn t leave till 7am. They told me that the hospital was full and to leave because more people were coming in.Absoulutly horrible service and I totally do not recommend

My stay was a very pleasant one, Plenty thanks to the nurses at the ER who attended to me in a very swift manner when I came in, to the nurses in the ER triage who monitored me and made sure I and my baby were doing good before sending me to L&D, I want to thank most especially RN Lawana, she was AWESOME!!!!!!!!!! She helped me get through the most painful contractions, I don t know how I made it through without an epidural, only God knows!!!! she was very attentive to care and made sure all went well, Lawana, God almighty can only reward you for the love you showered me and my family, To my Super doctor!!!! Dr. Louis Knight! I m grateful, thank you for making me feel like a CHAMP!!! This journey wouldn t have been easy without you, thank you for your care from day one!
In All, I want to appreciate every staff and member of Houston Northwest Medical center, you all proved me wrong, I was going in with a mindset that this was not a good hospital due to the harsh reviews most people left on here, so I went in with that, I m so glad I was proved wrong and I had the best care ever!!!! As they say, seeing is believing!
God bless you all
S/O to RN Lawana and Dr. Louis Knight

The service is good and relative fast, staffs were good brought my wife here, the reason for the two stars reviews is because their billing department is shady and unprofessional do not explain the charges or clarify the basics, they just want you to sign the paperwork and take your money, I paid over 800$ for the "package" on the spot spent about 4 hours there, and I asked twice if there were going to be any other bills mail to us and the lady said no this is it! but here I am receiving three different bills already.I am not complaining about getting extra charges but the lack of letting the patient/customer know about it, it is a very dishonest way to do business to me...

The nursing staff was so awesome. Everyone there so nice. Even the security was super nice. An old building but the kindness and hospitality of everybody blew any other hospital out the water. Sorry if anybody else had a bad experience but I choose this hospital before any other. Thank you. From Temple Texas and came to Houston to go to Lakewood church but my wife went into labor instead. Had the baby here. Glad we did.

The staff is friendly, caring, patient, and helpful. Overall, everyone takes care to treat each patient according to their individual needs. The staff is busy, but their service to the patient is a 5.

That was the worst experience of my life. This hospital really suck!!

They're so quick to stabilize and release not really giving you a cause or plan of follow up treatment they have really went down in patients priority

Wonderful Hospital and Sweet, Kind Staff! I had pre-op bloodwork done yesterday and from the appointment scheduler to the registrar, Everyone was So Kind and eased my anxiety about my procedure on Friday. I am very impressed!

Very slow , employees walk around laughing and talking while patients are waiting , if your not dying i dont think they care been waiting over an hr in a nun busy ER have not did anything but check my vitals and take my info sitting here in pain while here the people thats pose to help you really sucks and very unprofessional if i wasnt in so much pain i would leave stear clear find a hospital that cares really wish i was closer to KINGWOOD ER

I have to say, my experience and the medical care I received at HCA Northwest was remarkably great! Honestly, I was initially a bit hesitant when my doctor booked this hospital for my surgery because of the reviews, but I received excellent medical attention and treatment from the very beginning. From the pre-op to the post-op, I was treated very well by the staff and nurses. If I had to have surgery again, I wouldn't waver to be booked here again.

The nurses at my recovery room were absolutely lovely. I put 3 stars because when I got to the hospital the nurse that was putting my iv poked me 2 times and had blood everywhere and hurt my hand and didn't even accomplish to get the iv working. Another thing that bothered me is that they would bring me my food for the day without even asking what i wanted to eat. And to finish this review I had to constantly request more milk to feed my daughter.

Had surgery with at Houston Hlthcr Northwest Hosp. the staff was attentive and caring.The nurses starting from Pre-op to in patient was awesome. Keith RN and Josephina RN were awesome and Maria Pt care tech was helpful and nice. The hospital was very clean and well kept. I would definitely recommend this hospital to others.

After a medical issue over the holidays, I received the most outstanding care from the emergency room team, and the wonderful doctors, nurses and staff on floor 8. Thank you all for going above your call of duty and treating me. Bless you all!

Everyone was so kind from the ER to the Nurses that took care of me after admission. I felt like I had the best quality of care.

Top quality care for a Medicare patient.

My husband is disabled and has "new" problems on occasion, in addition to his ongoing chronic issues. We have never had a problem with the ER staff - admissions, doctors, nurses... all of them are very caring and know their job. I feel he is always triaged properly. My husband is a "tough" IV stick but they always get him, or call for help if they can't. Some people - at a major trauma center - kept sticking him again and again because they were too proud to ask. These guys aren't.

Not only that, we have always received competent, professional care. He has gone to the ER several times. The last time we were sent by our primary doctor for a GI bleed and they took him back almost immediately. I barely had time to get a coke from the vending machine. They ran a spectrum of tests and gave us a referral to a doctor who could "take it over".

Today he had an endoscopy for the problem. They did a phone intake yesterday, saving me TONS of paperwork. They didn't make me fill out the same form again and again. They were very nice and prompt. When he got back they treated him like he was their #1 patient (I'll remind you he's an old, crippled, guy on Medicare). They gave me all the information I needed to take care of him and gave him excellent care. We were in and out in 3 hours.

I love my husband more than anything in the world, and I only take him to Houston NW.

The staff and everyone was just so amazing you guys rock

Our first time here. So far we have had a awesome experience! Our nurse is so nice and helpful. The security is very tight here great peace of mind. So far 5 stars!!!!

Everyone including doctors and nurses an all the staff took care of me while I was there. Made my stay very comfortable. Thank you

The valet parking employees are super rude & unprofesional . Dropped off my uncle and told them I was going to take 5 minutes just to drop off some paper work , when I came back to the front they moved my car and scratched my tire and stole $24 from my wallet I left in the door at plane sight . the hospital itself lacks organization and professionalism, I will definitely not be coming back here !!!

DO NOT GO TO THIS HOSPITAL PLEASE AVOID AT ALL COST THEY WILL LET YOU DIE THEY DON T TREAT YOU FOR WHAT IS ACTUALLY WRONG WITH THEY TREAT YOU FOR WHAT THEY THINK IT IS MY MOM HAS BEEN IN AND OUT OF THIS HOSPITAL FOR MONTHS WITH THE SAME ISSUE YESTERDAY THEY DISCHARGED HER AND HAD HER SITTING OUTSIDE THE ER ON THE GROUND WAITING FOR ME I RESEARCHED MY MOMS SYMPTOMS MYSELF AND HAVE FOUND OUT SHE HAS ACUTE Gastritis AND H. pylori IM GOING TO SUE THIS HOSPITAL IT NEEDS TO BE CLOSED DOWN

My 3 year old grandson went there this weekend with a fever and swollen knee.
He couldn't walk on it.
They were told his sister just got over strep throat.
They couldn't find anything wrong.
He had to wait to go to his dr because of holiday weekend.
His dr,who is affiliated with hospital, could not believe they didn't test for strep or check his ears.
He has strep,ear infection, and bacterial knee infection.
If knee doesn't go down or turns any kind of red,bring him to hospital immediately.
It will not be NW.Ever again.
Thanks for making this child suffer.
Do your job.

Everyone was very friendly and helpful. The staff is great very caring

I wouldn't bring my cat here if I could! Probably the worst medical service I've ever had in my life. You could be sick as hell and your still left to sit out in waiting room after they register you for a long time before being seen by a doctor SMH! It took 2 visits within the same week for them to properly diagnose me! NEVER AGAIN!

My daughter have seizures and they sent her away from there without a prescription. Just said follow up with physician next week. In the meantime no meds could have seizure before follow up. Just a horrible hospital. Point blank period

Never could give me a diagnosis. Then dont question a doctor was told was wrong. Never go back. Staff could learn some manners. Stay off phones pay attention.

Only even gave 1 star because I can't write a review unless I gave a star... my hospital gave me a room the size of my closet, my TV was a brick and was a 12 by 12. they gave my bf a freaking cot that felt like sleeping on concret, I had a rolling table tray that I had to keep rearranging every time I ate and move it so I can make room for my son's rolling bassinet thingy, the window had no curtains so in the morning the sun would be so bright I couldn't see anything at all and couldn't sleep, my bathroom could hardly fit me in it with the door shut, a nurse fell down holding my new born because she tripped over the chair because there was no room at all in my closet of a room! Agh no joke! My bf had to fetal up on the cot because he would hang off it otherwise. ..

My mother was admitted at the ER about two weeks ago for severe abdominal pain and swelling. The hospital ordered two radiology exams for her . I have been trying to get in touch with them twice over the phone . The receptionists are rude . Linda was incompetent, rude, and obnoxious. Our PCP has requested the results numerous of times as well . There is such a lack of care and compassion in this hospital . No matter what your proffesion is you need to treat your client/patient with respect.

Awesome nurses and doctors, but a call into my dr. yesterday morning at 8 am has not yet been returned.

WORST HOSPITAL....AND NURSES ARE RUDE YOUR QUESTIONS GO UNANSWERED OR IGNORED...... ESPECIALLY NURSES IN THE OBSERVATION UNIT AND LABOR DELIVERY THEY JUST HAVE NASTY ATTITUDES VERY RUDE ...LONG WAITS WHILE THEY JUST WALKING AROUND TAKING THEIR TIME..
.NEVER EVER GOING BACK