They have a D-minus rating with the Better Business Bureau.
I should have checked that before I brought the car in.
We brought the car in for some recalls, and now the Check Engine light is on. They won't fix it and don't know how.
My experience with Huntington Lincoln Mercury is unmatched by any other dealership I have dealt with in the past. They are prompt, courteous, and show a sincere desire to help at every turn of a service, a repair or even simply an inquiry. I rate them the top and I'm a pretty critical guy.. Thanks Huntington Lincoln Mercury..
No service. Waited for 30 min and no one even said hello. Looks like they lost another sale
Vinny and Noreen were extremely helpful in helping me purchase a used f150. They were very honest and up front in my dealings with them. I would definitely recommend seeing them to help you purchase a vehicle.
WOW...My salesman Robert F. Uhler was great. He went out of his way to make my wife and I feel comfortable. We leased a MKC and everything we agreed to was on my contract. I highly recommend going to this dealership. I give this dealership a 10 for excellent.....
I spent months doing research, reading reviews and searching for the best lease deal in the market to replace our Ford Escape 2016 and after careful review of the offers from different dealerships I didn't expect to find the best one 22 miles away from our residence.
I have to commend the staff of Huntington Ford for handling the sales transaction process with high degree of professionalism. Special thanks to Noreen (Internet Sales) who introduced me to Fred M. from the Sales Dept.
He is sincere and knowledgeable. Price was upfront...saved me the headaches of negotiating for the car that I wanted. I'm very happy and completely satisfied on how the transaction turned out and the comprehensive package (including the Ford Safe and Smart package, panoramic vista roof) that came with my new 2018 Ford Edge Sel AWD. So, if you're looking for a new car, ask for Fred Marotti.
Thank you Fred and Team Ford of Huntington! More power to all of you.
My family purchased two vehicles, a 2018 Ford Ecosport and a 2016 Lincoln MKC from Hintington Ford Lincoln about a week ago and had a wonderful experience with the salesman Vincent Viseglia who was very kind, showed us the vehicles and answered all of our questions. In addition, Tyler was also very helpful in assisting us with the financial aspect on both vehicles. Thank you both for making our experience a pleasant one.
I came in to ford of Huntington where I found my new f250
After horrible experience @ ford of Smithtown
Vincent was very helpful and professional.
For sure he earned my business!
This is a great place to buy a car. The staff was very helpful and I did not feel any pressure to buy a car. I will go here again. Thanks for making easy. I
My Husband and I had a fantastic experience at Ford of Huntington. We worked with Brandon and Steve. Brandon was so knowledgeable and genuine. He went out of his way to make sure we saw everything we needed to see and test drive what we needed to test drive. He was a wealth of knowledge and made sure we were educated consumers. I can t say enough good things about Brandon. Steve processed the deal. He is a personable and friendly and made sure we did not over pay. Overall we were very happy.
Sue Ann is so professional with years of experience. So pleasant to deal with.
Frank was excellent. No pressure. Very personable and professional. Very patient as he walked me through all the new technology of my new Lincoln.
Thank you, thank you! Had my drivers window stuck 2 inches down in the open position the day before NYE!
Called Jan 2nd and they were able to squeeze me in and fix it!!! THANK YOU!
Our sales person Alice Martello was the best! No BS, Honest pricing. All the employees we pleasant and helpful. I would highly recommend Huntington Lincoln!!
Outstanding sales experience. I would recommend Frank Russo to any potential customer.
John F. Ring
Noreen Nappi is a true Professional. An asset to the Organization. Her kindness, courteous, attention to all details is so refreshing in this "dog eat dog" industry. I will continue with only Noreen and Alice for all my future needs.
Furious with the lack of communication at the Ford Dealership. The customer service is absolutely terrible. Several calls we made and unreturned. Their lack of professionalism and empathy is severely lacking. They should be ashamed
March 2019 was my 90,000 service visit on my 2014 Edge. Service Representative Lauren Potter provided me with a loaner car which turned out to be needed overnight due to a mechanical problem that required parts not in stock.
In the 7 years of my leasing, purchasing and servicing Ford Edges from F-L of H Ms. Potter has always been and continues to be the consummate knowledgable professional and, to me, she is the face of Ford-Lincoln of Huntington.
It is her extensive knowledge, professionalism, personal care and attention to detail that make F-L of H the place I bring my vehicle despite living closer to other Ford dealers.
In this case Ms. Potter put my mind at ease about a rattling noise that had alarmed me prior to the visit when she immediately advised me of the problems with my car and the estimate cost & time of repair.
Between Ms. Potter's excellent coordination and care plus the mechanic's obvious skilled repair of the 2014 Ford Edge, I now have it back and running like new. Through Ms. Potter you have looked out for my wellbeing and my wallet. Thank you.
John Andrew Kay
All very attentive, helpful and responsive from Jesse to Howard.
Very positive experience I walked out feeling that bought a great car and not that it was pushed down my throat.
Being a Ford Owner for many years, I'm very happy with the product and quality.
Everyone was awesome from the new woman who set up my appointment to Paul the Manager. My experience was great. Easy! Thank you!,
MJ Fitzgerald
Buying a car was so easy ! The staff at Huntington ford is knowledgeable and friendly. I wouldn't go anywhere to shop for a car !
Polite staff, knowledgeable and eager to please. I m a long time customer and couldn t be happier with the entire experience I just had replacing my expiring leased vehicle with a new leased one.
Brandon was supper sales person. Love the way he explains all the car features.
Lauren Potter is the top service advisor I have ever worked with. She cares about your cars issues and won't let you leave until both you and her are satisfied it is taken care of.
Andri was nothing short of great very attentive & informative a pleasure to deal with.
Tried to charge my wife over $2200 for work on a car that's under warranty (but defective parts were not covered), most of which turned out to actually not even need replacing when going to other shops. I felt like Ford tried to rip us off, and considering we're lifetime ford customers, this was a very unwelcoming way to come into a new area.
Left the dealer with my remote start not working, parts of the interior not cleaned, and slight little marks in the paint (to be expected of a used car but would have appreciated filling them in). Overall after it was checked over at the service center they handed me a car without one of the functions working and unclean interior. My experience was alright dealing with the employees so overall 3 out of 5
My experience with Frank Russo was top notch! Frank was very helpful in helping me choose the right car..He is extremely noligable about everything you need to know about their cars... For example after taking car home , I awoke the next day with coffee in had and the owners manual. As I was looking through the manual I realized that Frank showed everything I needed to know about my car...EVERYTHING! The guy is amazing.. And the following day I received a call personally from Frank asking me how everything with car was going ,and if I had any questions... Frank is my Guy from now and in the future!!!!!! Outstanding service!!!
Fallon my salesperson was fantastic. She did everything she said she would and followed up like a true professional. If I was looking for a new vehicle if you don't call Fallon you are making a mistake.
Adam Cohen
Initially spoke with sue ann, she was great! she was very knowledgeable about the truck i was looking for! when i showed up to the dealership she was very welcoming and made my car buying experience smooth! i will definitely be recommending huntington ford lincoln to friends and family and will definitely be back when my lease is up!
Sadly rude, arrogant staff that were more interested in telling us we were wrong than trying to sell cars.
For the record (because you will be misled if you believe what these guys say) - you can get 2 cars, on hire/finance with no credit history (due to only just moving to the US). Toyota down the road will (as will every other garage we spoke to).
You can also drive cars in the US on a UK driving license (including test drives) because it's a legal driving license that incidentally requires a very comprehensive knowledge of the road and driving ability, which I know is rare in the US! ;)
As you can imagine, took our 2 car purchase elsewhere...
Nobody knows nothing at this place...just horrible...smh....they all over the place....not use to that kind of service especially not from big companies like ford....smh....so disappointing.....smh
Helpful, attentive staff. The oil changes and brake jobs that I've had done on my 2016 Taurus are quick, thorough, and neatly-done. When the car needs under-warranty work, it is attended to without hesitation or games. Whenever I have questions or concerns about my vehicle, the staff always take their time to address each point. Thanks for the excellent service - keep it up!
Everything was fast and easy...no hassle! Extremely helpful and throughout. Thanks to James and Jesse, I got a fantastic car! I would definitely go see these two employees for my next car and recommend them highly!
Robert is a low key knowledgeable sales man who was a pleasure to work with. I knew what I was looking for and Huntington Lincoln had the car already dealer ordered for stock so I had to wait for it to come in. So we struck a deal and the car was delivered without issue.
We found our sales person, Vincent, to be accessible, accountable and professional. He went out of his way to help me as I wandered around aimlessly in the dealership and was expedient in finding the right truck for us. He kept meticulous notes and was able to refer back to the previous times we had spoken many months before. He came in after hours and stayed for many hours when my husband came in late from work, to go over every detail of the trucks workings. We were very appreciative of this. It is our opinion that Vinnie went above and beyond and we are 100% satisfied with his service.
We found Christina, who handled all of our financial paperwork, to be exceptional as well. She handled the glitches that came up with ease and expediency, always with a smile.
We thank Vinny and Christina for their excellent service and we love our new "blue jean metallic F-150 XLT"!!!
The only reason I didn't give Ford five stars is because in the service managers letter its states that "Fresh Bagels, Coffee, Fresh Baked Cookies, and Snacks" are available in the dealership and that was not the case at all. Vincent did offer a cup of coffee but the only half and half was available for a creamer. I am non dairy but there was no selection for a non-dairy creamer. I've been in many dealerships where there is a beautiful waiting room and many snacks and various coffees and teas with dairy and non-dairy creamers available to their customers. This Ford dealership had none of those amenities. This is no reflection on the service of the staff but a direct reflection on the owners of the dealership. Ford should take a lesson in this area from a dealership such as the Subaru in Hicksville or Habberstad right down the street.
Sincerely,
Tammie and Alan Topel
Northport, N.Y.
Everyone was wonderful and I was very pleased with the work They did on my car.
Having purchased or leased many cars over a long period of time, I can say that my experience with Huntington Lincoln could not have been easier, or smoother or more delightful.
They not only talk the talk but walk the walk.
Fred was awesome. Sue Ann was incredible. My pleasers to deal with both of them during my purchase. Thank you both very much. Nothing but 5 stars . Thank you very much Sue Ann for everything you did from start to finish with my lease. I highly recommend. Go see Sue Ann
I took my black label continental to get serviced. I have to say I have had in the past, Mercedes, BMW, Jaguar, Ranger Rover, Ferrari, Porsche etc... I have never experienced service at such great excellence before. They made me feel like I was their only customer. When I got my car back it looked amazing, like it was the day it came out of the showroom. I highly recommend them!!! Keep up the great work! Thank you Joe.
My wife and I went in to buy a SUV. We just wanted no hassel's, a fair deal and put that on the table. We looked at the Ford Explorer and Lincoln Navigator. We ended up with a Navigator.
Just picked up my Lincoln MKC and my wife and I love the car. Ride great with every technology gadget you could ask for in a car. We worked with Alice and she was really great in helping us with some "bumps in the road" and came through with flying colors. This is our third Lincoln in a row.
I had an 11:30 appointment and arrived at about 11:20. My car was taken promptly for an inspection and returned to me within 30 minutes. The staff was friendly and accommadating.
Kevin Prieto was one of the most professional Sales Associates I have ever dealt with.
I was lucky enough to get Kevin when I walked in to the dealership. I knew exactly what I wanted, I did not want to play games. I did my homework before coming in and he respected that.
Kevin listened to what I wanted, took me to see the truck in the field, and we negotiated a price.
I bought the truck from Kevin and came back to pick it up the same day. It was the most pleasant purchase I have ever made.
The service I received at Huntington Ford Lincoln was superb. Fallon, the saleswoman was great. The woman in the credit department, I'm sorry but i cannot remember her name, was absolutely amazing. She went out of her way to accommodate me in every way with financing. I was buying a used vehicle from out of state and she made the process as smooth as silk. I purchased a 2016 Ford Fusion hybrid, loaded, low miles for a FANTASTIC price. 5-stars. Thank you.
We would like to thank Ford, Vincent, and all other staff who made our experience here a good one. Vincent went above and beyond by getting us our almost dream car but an amazing family car! We cant wait to drive our 2019 Ford Taurus SHO!!!! Thank you so much!
My son and I were looking for a vehicle for him to take to college we had a wonderful experience . One of the managers Sueann caruso was so great and helpful she stayed by our side the whole time to make sure we were happy. I would recommend this place to anyone
The absolute worst!! Repaired car incorrectly and told me to go elsewhere when I complained . Stay away
I very rarely write reviews however I could not let this experience go without mention. I recently called the dealership with interest in purchasing a new vehicle and I had the pleasure of speaking with a very friendly and knowledgeable woman whose name is Noreen. I expressed interest in the Ford Edge and she suggested I make an appointment to come down. She made the entire process for me very comfortable and easy and I d like to express my sincerity to her & thank her for helping me choose the perfect vehicle! I love my new Ford Edge!
Great atmosphere! Definitely one of my favorite dealerships. Ask for Rob Edwards or Jesse Gleberman. They will get you the right vehicle and the right price without the slimy car dealer vibe ! If you want a great experience go see them!
If I was able to put 0 stars I would have. I scheduled an appointment with them to service my car from a check engine light. I told them my situation and they guaranteed they can take my car in and work on it. When I brought my car in they called me to tell me they can't touch it because there was already a diagnosis ran. They were already aware of the situation so instead they made me waste my time bringing my car there to have to go back and pick it up while its damaged. They really lack customer service , training and knowledge!
it was great I highly recommend them their prices were very good
Andre is an amazing salesperson. We couldn t have asked for a more positive experience from beginning to end. He took the time to go over the whole vehicle and had so much patience. Would highly recommend using him. Also the whole team at Huntington Lincoln were so helpful.
Mind blown at the lack of interest of so called sales person John
We come in looking for an explorer not knowing options available for the vehicle. First thing sales person saids what do you want? Not the way to start a conversation with a potential customer.
Disgusted at the way it was handled. Wouldn t even entertain sitting us down. Coming from someone that s been working in a dealer... shame on the managers for having such a nasty sales person.
Looking for emergency help when my air conditioner quite while on vacation in the area. I was able to get an immediate appointment and was treated respectfully throughout the process. Bob Lingo was engaging, informative and competent in his dealings with me.
Had my new Lincoln MKS serviced and all was done as promised - in and out in 1 hour. The car wash had something to NE desired, else 5 stars
Came in wondering about a warranty on my vehicle. Vinny was extremely helpful and helped me while I was stressing. Some of the best service I have had at any dealer.
This is our eighth year having our Fords serviced at Ford Lincoln of Huntington. Wouldn't go anywhere else. Their service department has always delivered, never disappointed. They're great!
Experience was AWSOME Vinnie I m truck sales is the man he will make sure he puts you in what your looking I recommend Huntington Ford
Vincent the truck manager gave me straight answers on the F350 Drw I am looking at new dodge but he gave me info to help guide me. Thank you Huntington Ford.
Their customer service must be the worst I ve ever dealt with. I called them about a truck they have in stock and I was directed to sales then, the lady I dealt with was not able to work with pricing which does not make any sense. I was told another gentleman would call me back in a little bit because he was dealing with another customer. I never received a call and called back again the following day to be told once again a bunch of lies and they tell me that they will call me back shortly because their system is down and the gentleman who s going to deal with me is with a customer again. I tell the lady to send me a text because I ll be going out she tells me she is going to send something that I can opt into and I say that s fine. I never receive any text for either thing. I guess they just don t wanna sell vehicles!
Great responsiveness, great team...very accommodating!
They made a great deal for a beautiful car with the features I wanted!
My lease was up on my Ford Explorer was looking to get something different. Wound up getting a Lincoln Nautilus. My whole experience with this dealership was great. Rob Ulher was extremely helpful and wasn t pushy at all like a lot of others have been in the past. He was prompt to get back to me either via email or phone and was there every step of the way, I was able to get an amazing deal. He is definitely an asset to your company and I look forward to dealing with him again.
Would highly recommend Huntington Ford. Everyone was great especially the salesman John. Will definitely recommend them to my friends and family.
I have a 2017 CMAX that needs to be returned off lease. I contacted Huntington Ford and they were unable to give me any info or appointment to help me. 3 phone calls, 2 chats and a email. 1 call with Hempstead Ford and I got it done. I don't know anything else about Huntington Ford. I also own a 2017 mustang. So I love Ford product. Just saying.
Worst experience .Do NOT GO THERE FOR YOUR CAR! Frank the wannabe Salesman was rude , patronizing, arrogant, discriminating and a rascist. Rob the sales manager , was very unprofessional and has no managerial or people skills.Send him back to training. TERRIBLE EXPERIENCE!!
Huntington Ford is great and made my process easy. My salesman Brandon S. was amazing and extremely helpful in selling me my new 2020 Ford Explorer. Definitely recommend coming by here for your next car! You won t regret it.
Brandon, along with the rest of the Huntington Ford staff was nothing short of fantastic! They made the car-buying experience one of convenience, patience and ease. They took the time to explain every detail and walk through every question we had. This is 100% a dealership who is geared towards high customer satisfaction - I highly recommend them!!!
Excellent service and inspected my car from top to bottom. For filled all of my requests and also gave me a complimentary car wash which they said they only do for Lincoln's.
Do NOT put a deposit on a car here. I ve been calling for a week every day in order to get my deposit back and my calls go unanswered and unreturned. I suggest if you have had the same experience dispute the charge with you re credit card company. Also, I had called to tell them I was not going to get the vehicle that I had put a deposit on days before I was suppose to pick the vehicle up and they ran my credit that day when I clearly indicated I was not buying the vehicle. Prices advertised online are not the price you pay. By far the WORST experience I have ever had.
Pleasant experience from start to finish. Robert Uhler was a true professional with a great amount of patience (as we were slightly confused on which car we wanted). We never felt pressured and still got a great deal. Christina in the finance department was so thorough and had us in and out in about 30 minutes. Will definitely return again if/when we choose to get another Lincoln.
Nice people. Good coffee. Good service. The MKC is a great car. Only downside is gas mileage.
Just leased a car from Ford Huntington. Jared Thorbourne was great and helped make the process quick and easy.
My wife and I knew what we wanted and how much we were willing to spend. I called ahead to verify the truck was in stock. David the salesman met us and went through the vehicle. We sat down and talked money. David was excellent and very upfront with any and all fees that would inevitably become part of the deal. After some back and forth, Josh the sales manager, came over and got us right where we wanted to be. I think it helped that it was the last day of the month:). Both gentleman were very professional and upfront. We will definitely use this dealership in the future. I will add that we went to Wantagh Ford and Smithtown Ford prior to going to Huntington Ford. Very happy we ended up with Huntington!
I buy Transit Connect from John and was happy with the way things go. Good place and hes a good guy . I will go back again next time I need a car or truck.
Me and my son went and spoke with Sueann Caruso and she was very kind and helpful... I wanted a safe and affordable car for my son and she ensured me that I was at the right spot!
Worked with John M there, very happy, very good experience.
Great customer service. John Mikutel made the experience stress free and helped me get the best deal possible!
This was our first time at a Ford Lincoln dealership and I have to say the staff was very welcoming. We were undecided between a Lincoln crossover and a Ford Explorer. Both sales representatives as well as the manager were truly informative and let us decide what would be best for our needs and price range. I was truly grateful for the way that the representatives went over both trucks and made us feel comfortable about test driving each vehicle. My husband and I never felt rushed or persuaded to purchase either vehicle. I have to say this is our first ford and we absolutely love our new 2020 Explorer. We have leased so many vehicles and at times we would walk out of dealerships due to the sales representatives, in but in this case this was by far one of our best experiences with leasing a vehicle thanks to the sales manager Dave and sales rep. Fred at ford/Lincoln.
This is the 2nd time I have leased a Lincoln from Rob Uhler. He was extremely helpful and always courteous. Brandon was also very helpful and tech savvy in helping set up my modem. All in all a positive experience. I would definitely recommend Huntington Lincoln to my friends and family.
Great car buying experience
Brandon was really nice and quick
Definitely recommend him and this dealership
I had a wonderful car leasing experience. I was given an awesome deal. Kim was wonderful, on top of everything, followed up on the status of the application and answered all my questions patiently. I did everything from home and just went in on the day of delivery to sign the paperwork and was in and out very quickly. This is my new favorite Ford dealer and salesperson.
Fred Marotti was very helpful, corteous, and knowledgeable in guiding me through the re-lease process.
I sat down with him several tines before choosing my new Explorer Limited. I wanted certain packages and colors.
Even though the new stock was limited for him to work with.we obtained a great new vehicle.
Thanks for a good experience, and we will certainly recommend our friends and neighbors to Fred and your dealership!
Wow, what a smooth experience getting my 2019 F-150 Lariat. Sales (Brandon), Finance (Christina) and the managers at Huntington Ford were excellent. Just a no BS experience. My second car from Huntington Ford in 6 months and I will be back for service for sure.
Brought vehicle in for airbag recall. In and out in 45 minutes. Excellent service.
Worst service department I've ever been too. The service manager is not willing to take responsibility for faulty work.
I bought a car from Huntington Ford Lincoln and the experience was enjoyable and painless. I couldn't have asked for a better car buying experience.
Recently totaled my 2013 F150 and needed a replacement immediately. Met with Sue Ann C and walked out the door with new vehicle in 2 days.
Her professionalism was unprecedented. Thanks again Sue Ann
Excellent sales experience. Answered all my questions. Got best deal. I can count on Ford Lincoln of Huntington NY 110%.
I was treated with respect. Jason ,my sales rep. worked to get me a very good deal on my trade in and purchase. I found doing business with them a positive experience.
I had such a great car buying experience with Ford Lincoln of Huntington. I had the pleasure of working with Saul, for my new Ford Fusion. This was my first time buying a car, and Saul made the experience easy and enjoyable. I didn't feel taken advantage of, like how other car dealerships can feel. And I feel Saul honestly had my best interest at heart. He got me the car I wanted, and even got me some great added features. If you're looking to buy a car, don't hesitate with Ford Lincoln of Huntington!
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