Syosset Ford Lincoln Of Huntington Reviews

great service ,found the problem .they did not try to sell me services that i did not need my service advisor was very professional.

No room to park your own car and the vehicle i was there to see was miss priced they had ot listed for 35 thousand on line and would not honor there listed price

WARNING if you dont buy from them they will not honor the ford extended warranty, my opinion is do yourself a favor and avoid this dealership!!!

The sales people really went out of their way to find the truck that I was looking for and helped to make it affordable. They were polite and swift with a response to any question.

I have had very good experiences with Ford Lincoln of Huntington service. They are well organized, willing to tackle all issues that arise, and their charges are reasonable. I know many people are turned off by Dealership service departments, but this is not one to avoid. So far every time I have been there they have fixed the problem the first time around (not that there are many problems with the MKC). Also they have a large and comfortable waiting area with coffee and bagels to boot! I will continue to use them.

I have been buying and leasing a Ford product for more than 25 years. The service I have gotten from the salesman at Huntington Ford that I have dealt with, Fred Maotti, for the past 6years is incomparable. He is always available to discuss my needs and always on top of solving any issues that may arise. I recommend him to my friends any chance I get and will continue to work with him in the future. I have only needed to use the service department once and highly recommend them as well. Valerie Stone.

This is a long overdue review - I bought a used Ford Explorer at the beginning of February 2020, just before COVID hit.
My experience with Huntington Ford started off at sales on the wrong foot, but then Tom Brezinski and Cristina (the Finance Manager) stepped up and helped me turn around my whole view on this dealership.
Tom really listened to me, responded to my needs and complaints that I had, and took extra time and put extra effort to get me satisfied. Same with Cristina D. - she was very knowledgeable, useful and she got me a pretty good deal for a Sunday afternoon, when financing options are pretty limited. Thank you, guys! Stay safe!

My service person Steven Rapp was great,
He was very friendly and He kept me updated on my car. Everything was covered under warranty. The waiting room was very clean and comfortable, Coffee was great. I used to get my car serviced and a different dealership but will definitely come here for now on. Hopefully this review reaches management you guys are doing great

I went in last Sunday met with David the salesperson who seemed great, also met with Josh the Manager who seemed great as well. They were both supposed to get back to me with info regarding a trade in value, Monday passed with no call. I called and left messages Wednesday, Thursday, Friday, Saturday and now today. Not exactly sure how that s good customer service regardless of the info they had or didn t have for me. If this is how they treat a potential customers I can t imagine how they take care of existing customers. I will probably go and check out Smithtown Ford.

My wife and I have been searching for a good deal on a new car for over six months. We have small children and with Covid it has been challenging. I had negotiations going with multiple Dealerships across New York. It wasn t until I was connected to Dave and his staff that finally I felt my needs were being met. Their level of professionalism , service and accountability was second to none. Throughout the entire process we were communicating through email, text, and call. Each time I reached out with questions their responses were prompt, simple, and informative. From a purchasers perspective I couldn t have asked for anything more. Thank You Dave and the entire Staff! We look forward to dealing with you again.

Service department is unorganized. Took SUV for recall only to have to take it back because no checked for services lights that were never on when the SUV was taken in.
Customer service personal never mentioned on phone that additional work was required until the car was brought in for the second time when it should have been done when work was originally done. They don't enough loaner cars nor do they offer shuttle service where other dealership offer this service. I highly recommend going to another Ford service dept.

I rarely (never) publicly post reviews. But, my experience at Huntington Lincoln warrants my doing so.

I called in to ask about a vehicle worked with Alice Martello. She is a FIrst Class Pro. She gave me a terrific lease price over the phone, and then i asked that she arrange to have 3 cars (Select and Reserve in different colors) waiting for me so I could compare them and decide what I wanted to do.

I arrived, and there were the cars waiting as promised. I was given the keys and allowed to study the different cars with no pressure and no interruption. I decided which one I preferred and Alice made me an offer I truly could not refuse all while being pleasant and non-pressuring. And she was totally transparent on the financial info residual, money factor, rebates and all the rest. Not everyone wants to know all the nitty gritty info, but I did and she was totally forthcoming.

She then offered, to make it all happen that same day and she arranged to return my existing lease vehicle to Acura so, after arriving at 2PM to look at cars, I drove out at 6PM with a new beautiful 2019 MKC all done in just a few hours. Best car leasing experience I have ever had and I have had every car imaginable over the past 40 years.

Also, the business people were lovely, efficient, also non-pressuring, everyone was happy to be doing what they do, and made it clear that they were happy for my business.

All in all, it was truly a FIVE STAR EXPERIENCE!!

This was my first time using Huntington Ford the service was awesome. I was taken care of by Lauren and she exceeded my dealership expectations. this was a dealership experience like no other keep up the good work Huntington ford.

Fred Marotti has sold me numerous cars! I go back to him every time I need a new car! He is very helpful and always makes car buying as painless as possible!

Wonderful experience! The salesmen Matt was a pleasure to deal with! He was understanding, respectful, polite, very knowledge about the cars, and had amazing customer service skills!! I would go anywhere Matt goes! Fantastic salesmanship and customer service!

We just got our new Navagator and couldn t be happier! Alice was terrific, very professional and extremely knowledgeable. Highly recommend!

I had a wonderful experience with Ford Lincoln of Huntington. I highly recommend.

Scheduled an appointment in early December for the 22nd. when I arrived they were ready to take me right away. no lines. The service manager was great. Had a problem with the My Ford Touch audio, and had a video captured on my phone to show them, The service tech came out to watch the video. Once he saw it he knew exactly what the problem was. My car was fixed same day.

Very helpful!! And very pleasant people to deal with !!

My husband always takes the car for service, He is always the first one there he never complains about his waiting period because he loves the quality service we receive for our 2011 MKS that is still in showroom condition. We live in Nassau and have dealt with local dealers but there is nothing like Ford Lincoln of Huntington from the day we purchased our car until today! Any car we purchase will be there based on the Quality service from both Sales & Service!

Had a great experience at Huntington Ford Lincoln over the weekend. Alice in sales did a great job explaining all aspects and features of the new Lincoln vehicles and made the car-buying process stress free.She answered any questions with ease about the vehicles. If you go to Huntington Lincoln, ask for Alice! Would highly recommend!!

this place is so overpriced in the auto dept and they don't even want to work on it.I will never go to them again I am really thinking about calling the corporate office and putting in a complaint.

Amazing customer service and extremely professional. The team at Huntington Ford made my lease experience fast and enjoyable.

very satisfied with service & appointment.
worked finished on time. Thank you.

This location purchased a vehicle from my wife and I and 2 weeks later after the payoff amount increased they called and said they are not buying it. The very rude director called us liars and berated us in from of staff and clients. Was extremely embarrassing. Once we demanded a refund they actually called the police. Stay away there are many other local dealers that are professional. This location is toxic. Beware.

The people are fabulous: caring and competant. I'll buy another Ford just so I can stay with this service department.

Just picked up a new 2018 Ford Expedition from Ford Lincoln of Huntington and the dealer experience was excellent. We worked with Fred Morroti who was very responsive and accommodating with our accelerated timeframe (we needed a car right away) and less than ideal proximity (we live in Manhattan). Fred was immediate with responses providing information and following-up as we gathered the information to make a decision. He was very thorough and patient when we picked-up the car and made the overall experience enjoyable and efficient.

Fantastic experience. Sue Ann Caruso was an absolute pleasure to work with.

Very knowledgeable. Eager to help and make your purchase a pleasure.

Vincent Visceglia, is the Commercial Truck Manager at Huntington, Ford,Lincoln of Huntington . He is personable, honest and up front . He is communicative and fair and strives to make the experience of buying a new truck easy and acceptable to the purchasers .

I recently purchased a 2015 Ford Focus ST from Ford Lincoln of Huntington. The buying experience was second to none. It was my first new car purchase ever, and everything, and I mean everything was taken care of for me. From the explanation of the vehicle, to the financing, it was all top quality service, with no gimmicks or games. It was a smooth process, and I am happy to have had such a great first new car buying experience. Steve Rehak was my salesperson, and he was such a great help. He explained everything to me, and made sure I could relax, and have a worry free purchase.

Their service dept from the management on down has always been great. Thsts the main reason i bought my last 3 cars from them.

Thank you Sue Ann and John for all your help with locating and leasing the perfect Edge SEL and lease for me. John V.

The best service! The best people! Always friendly, and customer service seems to be their primary focus.

The team at Huntington Ford was amazing and made the whole sales process of buying a new car very easy. During my process we ran into some issues and their team fought for me and got me the best deal possible. I recommend anyone looking for a new or used car to stop in and let them help you.

Went to Huntington Ford on 12/22/18 just to look was greeted at the door by John Mikutem who was so helpful and informative convincing me that I did not have to look any further John took his time set up and explained every feature about the car could not have had a better experience will high recommend Huntington Ford to all my friends and relatives because of my experience with John W Mikutel.

This is the 2nd vehicle I've leased from Huntington in the last two years. I understand why salesperson Fred Marotti has been recognized for his achievements. Professional and informative at all times. Thanks!

This was an extremely positive experience, I went in unannounced looking for a Representative who was off, after reviewing the inventory Jesse introduced himself and offered to assist I was lucky he did ,he took care of all the paperwork and I had the auto I went in for, Brandon went over the cars features he s an expert ,after he was done I felt I knew all the features and how much more I was getting with the deal Jesse put together. I hope to be very happy with the car and will be back when the less is over.

Drove 3 1/2 hours to buy a truck from these guys and it was worth every mile. Vincent was one of the most honest and personable salesman I have even worked with to buy a truck. The entire staff was great and the entire process was as painless as possible for buying a truck. I d give them 6 stars if I could!

One of the most professional and efficient service centers I ve ever come across. Fast, courteous and caring associates and they are to be highly commended, great job.

We had a wonderful experience buying our Ford. Infinite patience and caring guidance made the whole experience pleasant and and the Ford representatives were very friendly and supportive. The Ford also impressed us with a huge leap in the design field and quality of modern technical solutions implemented in new cars. We hope that the firm will be very succesful with Ford Transit Connect family of vehicles. They are smart, modern and cover so many different needs of private and business customers.
Thank you

I prefer quality cars from USA companies and like Ford.

What a great experience with the dealership and the manager and the staff

My dealer Kevin Prieto

Was great at service and knew what I was looking for in a car.

He was honest and understood my need for the perfect car I would Recommend this dealership to anyone that s looking for an honest and professional car dealership

I interacted with Frank Russo in connection with my interest and ultimate leasing of a new MKZ that fit my lifestyle and my budget. Frank understood my needs and worked diligently to achieve my goals. He carefully explained all the car's features so that I had the confidence to take control immediately. Frank was fair, concerned, and patient. I will not hesitate to recommend him to anyone interested in a new Lincoln vehicle.

Wish I could give 0 stars. I had a deal lined up for an Edge. Came in with a pre-approval from the bank for financing terms. They told me that they would match the terms, so I signed with them and put a deposit down. Later that day I received a call from the financing manager stating that he had "good news". When I called back he told me the car was ready to be picked up and that the financing was ready to be finalized, but at 12%. This is over 2 times the rate that I had with the bank and would add over $3k to the price of the deal. They tried to strong arm me saying that I had already signed. Ultimately I got fed up and asked for my deposit back. Went to Garden City Nissan and had a deal done within 2 hours for a Rogue. The finance manager that I dealt with was extremely condescending and I urge everyone to avoid this dealer.

Great experience at Huntington Ford. Vinnie is one of the sales managers and was a super nice guy that went out of his way to be helpful. Another thing that I was really impressed by was when I came back to get the mats for my car. Service was closed and the salesmen in the front had them and came out in the rain to put them in my car. Would recommend them to anyone. I am loving my new Explorer Platinum

Frank the salesman was very personable and we even had a few laughs during our car buying adventure. He worked hard to make a deal that was acceptable to us and him. I would definitely recommend Huntington Lincoln

Do not Do not Give anyone at Huntington a Deposit
If you are looking at a car.
They will ask and say you have too even if you are not sure.
Finance will run your card And you will never see that money again ...Try getting it back ...you will be left to doing this....It s called stealing...

Brought our highly babied 2011 Ford Taurus in for 70k+ checkup, inspection, and a post pot-hole noise. I also requested an oil change, fuel injector service, air filter check, and new plugs. All was checked and new rotors and pads and front stabilizer links were replaced. This car has never been serviced or repaired other than by Huntington Ford and we continue to enjoy their top level service. Our service manager, Theo, called during the work explaining the cars status and again at days end with all work completed. As always, complete satisfaction and a like-new ride!

I was only there once. bought the car elsewhere and took it in for an inspection and a few recalls. Was expecting to get a list of things that had to be done to pass. Was just handed the keys with a smile when they were done. Refreshing. Appears they have plenty of business and I guess they don t have to resort to shenanigans.

Do not go here! Went for an appraisal + new lease, when they gave me my keys back, my house key was missing. Now this place has my home address and my house key and are telling me they do not know where the key is!

Waited nearly three hours just for a state inspection. No apology for the delay until I expressed my dissatisfaction.

Though numbers were changed at the end for one reason or the other, as usual for any dealership. overall a satisfying car buying experience.

I went to Huntington Ford and had an amazing experience. This is my first car and after this experience, I would definitely come back here and refer the sales/management team to anyone that I know. When I walked into the store, Brando Stephens greeted me. I explained to him what I was looking for and what my budget was. After thoroughly reviewing the car with me, he ensured me that I would be getting a great deal. Brandon and his manger, Josh H, really tried to help me out. They really worked with me in regards to getting within my budget and still walking away with my dream car. I went home with my first car the same day. I went to numerous dealerships prior to Huntington Ford, but this dealership gave me an experience that I didn't experience before. Thanks again Brandon and Josh!

Vincent visceglia was a great guy. He helped me with all the questions that I had!

i have had nothing but good experience the past few times leasing my cars from Huntington Ford.
My salesman, Vincent Visceglia was very knowledgeable in answering questions and helping me to feel comfortable in my new car by going over everything with me when i picked it up.
the dealership as a whole; very pleasant people from the minute you walk in the door. I would recommend them to anyone looking for a Ford.
Thank you...i will see you again in 3 years!

This is the 4th car I have leased from Fred Marotti at Huntington Ford. He is a gentleman and extremely knowledgeable about his product. No "high pressure" nonsense and is actually there to help the buyer get into a car at the best price. Go see him. You won't be sorry.

I recently picked up a new 2019 LINCOLN NAUTILIS from Huntington Lincoln in Huntington NY
The selection, ordering and delivery process was effortless & professional with the all hands on salesperson Alice Martello.
Alice informed me of all features available on the new modeled 2019 Nautilus.
With Alice's help I build my new 2019 Nautilus. In less than 3 days my new 2019 Nautilus was delivered. Alice sat in the car with us and reviewed the operation of the safety features, electronics and amenities built into my new 2019 Nautilus,
Alice, thanks for your excellent 5 Star collaboration.
If you are in the market for a new vehicle, please stop in to speak with Alice Martello at Huntington Lincoln Ford.

Rob Uhler and Sam Greene both were extremely helpful throughout the entire process. They both were very detailed with everything, sincere, and made the entire experience enjoyable.

Great Ford dealership, plain and simple. Deborah the Internet Sales Manager is awesome and Fred Marotti is a great sales professional.

salesman are all very nice. the condition a $60k car was given to me in was appalling however.

I am new to the area and needed my Taurus serviced. I want to add I LOVE that Ford of mine and make sure it is well maintained. I found Ford Lincoln of Huntington on the Ford Owners website. I want to share that these guys are AWESOME! Michael, my service advisor, went above and beyond to help me. He also made SURE that what he said he could do, he did. I was told they could perform the needed services in a few hours, absolutely happened. He is honest and treated me with kindness. Highly recommend this service center. Be sure to ask for Michael!!

Excellent dealership! Worked with Robert and bought a new Lincoln MKC. I could not be happier with the car, or the service I received while buying the car. There was no pressure, no usual "dealer" tactics that I hate, and everyone was very nice. The manager saved me as much money as possible and was fair with my trade in vehicle. I have never gone to this dealer before but I will certainly be a repeat customer!!

My whole experience with Huntington Ford was a pleasurable one, from the Greeter at the front door, The Truck Sales Specialist Vincent, down to the Finance Manager. All were very pleasant people to work with. My Family and myself have been purchasing Ford Products from when it was know as Sammis and Downer Ford, Burns Ford and now Huntington Ford.
I would not go anywhere else, and if you are looking for a truck be sure to see Vincent, he listens to your needs and guides you to a truck that will work well for you.
Thanks Again,
Jack Bento, President
Bento Construction, Inc.

Fred over in the sales department helped me with getting my new F150 Platinum and I couldnt be happier! He was on top of making sure I knew when my truck was coming in because it was special order, and he worked quickly to make sure I could pick it up as soon as possible when it came in. Highly recommend going to see Fred for anything you need!!

Crooks!!! Dishonest dealer with terrible sales tactics!!! BEWARE!!!!

I went to the dealership to lease an Explorer. Normally I dread going to the dealerships and dealing with the games. I met Mike G and the experience couldn't have been any better. He was extremely knowledgeable and well prepared. He promised to take care of everything and he did exactly that. It was a seamless process. I highly recommend speaking with Mike G if you want a no-nonsense hassle free experience.

Be very careful at signing initial quote and final delivery payment they will duplicate the charges.
My experience, I was scammed. They are thieves would not recommend this dealership. stay away.

Vincent and the staff were great to deal with. Would definitely go back

Frank Russo was great. Buying my New Lincoln was easy and stress free.

After putting in an inquiry one night, I received a call the next morning to schedule a test drive for the vehicle I was interested in. Catherine told me to ask for Tom when I arrive, even though her follow-up e-mail said to ask for Catherine at the front desk.

I got to the dealership, ask for Tom or Catherine, neither of which were actually available at the appointment time. Another sales rep, Jonathan, basically starts the whole process anew with me which meant all the information I entered into their online forms meant nothing. This is when I found out from Jonathan that the price listed on the dealership website was not accurate, and only reflected the price if you were to finance the vehicle with them. This added $6000 to the price of the vehicle, and had I known this, I wouldn't have even bothered coming in. This is extremely deceptive so to anyone reading, please watch out for this.

I went for a test drive with Jonathan and he was great. When we got back to the dealership to discuss numbers, I mentioned wanting to trade-in a vehicle. His manager literally walks out to the parking lot to inspect my car for less than a minute, and tells Jonathan later that the trade-in value is $7500. I knew this offer was low based on my research, and the response Jonathan got from the manager was "I called the dealer down the street and this is the best auction price they could give me."

The next day I get a call from a manager - this time offering close to $10000 after they did more research on my trade-in vehicle. At this point, Empire Ford already lost my business as a customer. I shouldn't have to walk out of the dealership for you to give me the fair value of my trade-in.

The overall feeling I got from this dealership is that they're extremely disorganized and are willing to rip off unknowing customers. I don't trust their scummy practices of luring consumers in with deceptive pricing and low-balling trade-in offers.

Been shopping around for a new car and I must say, the experience here was TOTALLY different. Everyone I encountered was pleasant and helpful. Special thanks to Tom Seifert, he assured everything went exceptionally well.

Stay away from this agency. The body shop on premises charge me $1,000 for a two day storage and the company wouldn't take back a lease from another dealer.

The attitude of their people is terrible. I will not grovel for people to take my money and that's the way they operate. Their best selling point is location, their worst is the lack of customer service.

first and foremost, don't ever ever go in this dealership for anything! The service is downright awful and the bad attitude from all their representatives seems to be a plague there. The meter goes from bad rep to worse reps. Who knows maybe from being disgruntled maybe overworked, but there is no excuse to treating customers so poorly.

My father bought a tirecare insurance plan for about a couple of thousand for his Lincoln Mkt. He got a flat tire and took it to Lincoln service center. They claimed an adjuster had to come and review car to okay fixing the flat. We call the insurance co. and they say that's completely untrue. Lincoln service reps only had to send in pictures, which tirecare insurance co. informed their rep Juliana that's what they had to do. Juliana, their rep, doesn't smile and is very confrontational. They kept telling my father they're waiting for an adjuster. They even hung up the phone on my father several times.

A week later, and they still have my father's car! A car he needs for work! For a flat? Really? I went with him to pick up the car and they had the audacity to blame insurance co. for their inability to submit pictures to insurance co.. Mind you, a week later this is the first time they offer any excuse. Unbelievable.

I have been buying Ford and Lincolns from Huntington Lincoln for the past 2 decades. I am very happy with the service. I truly like having a loaner car included. The staff is very responsive and 99% of the time correct the issue on the first visit.

Vincent J Visceglia is the salesperson you should meet . He is nice and give professional advices .

Not the best of experience, brought car in for a simple repair twice still not fixed . This is on a 2015 not that old .

Great customer service from Andri Cruz.
Will highly recommend this dealership to anyone out there looking to buy or lease a car.

Staff is efficient and knowledgeable. Waiting room is comfortable and coffee and bagels were a great plus. Car was ready on time and cleaned. Thanks to all.

They were all so professional and made start to finish simple. Andri and Chris were a delight to work with

Service was amazing. Best experience. Highly recommended

I leased a 2020 Ford Edge 2 weekends ago. I couldn t be happier! David Urias-Reyes, our salesman, was proactive and pressure free. He listened to what I wanted, and found the perfect vehicle at a great value. He was extremely knowledgeable in providing comparative data between make and model options, that I would have never known, which allowed me to eventually make a fantastic choice. It was an exceptional experience. Please recognize David for doing an amazing job! For the last 9 years, I ve leased from Nissan and now that I m with Empire Ford, I ll never look back!

I made a $200 down payment and have received the run around from this company. It is literally 6 months and every time I call, the receptionist pretends to put me through to a "manager" and ALWAYS get the answering service with no call back. I am beginning to wonder if this is a legitimate company or a front. BUYER BEWARE!!!

Thank you Kim and Annette for a very pleasant experience purchasing a new car!

Dealt with Vincent Visceglia, who was wonderful. He was articulate, very knowledgeable about the vehicles,
I was interested in. He was polite and very personable and went out of his way to be make my experience great.

As usual, excellent experience from dedicated professionals!

I had a horrible experience with a 2016 Fiat that I was turning in, so anywhere and virtually any car would have been an upgrade. Since we were looking at a higher class of vehicle than the Fiat for our second car, the competition was fierce. The Volvo XC40 and Audi Q3 were very close in the running while the BMW X1 and Lexus NX 300 were in consideration. The Lincoln MKC ( now the Corsair ) was the winner when pitted up against the others in performance and features for the price. Alice Martello at Huntington Lincoln is a seasoned professional who made the leasing of the MKC a pleasurable experience. I would highly recommend anyone shopping for a luxury crossover/SUV to definitely check out what Lincoln has to offer and if you go with a Lincoln to check out Huntington Lincoln. I have never owned a Ford product but so far I am impressed with it.

New ownership, lousy customer service. Told me they were putting a hold on my credit card, then charged it anyway and then, when we decided to not buy the car there, didn't refund my card. Had to get the credit card company involved. Never again...beware

Robert Uhler was the sale person that I worked with. This is the second Lincoln MKZ that I leased through him. He was very helpful, upfront with pricing and a pleasure to work with.

I was there to have my airbags replaced....my car was returned with dirty finger prints on my dash board and the rear of the car was covered with filth ..

I picked up my 2018 Ford Edge this past weekend from Huntington Ford Lincoln and couldn t have had a better experience! My salesman, Frank, was so patient with me and really helped me find exactly what I was looking for! Thank you all at Huntintington Ford Lincoln!

Huntington Ford is the place to get your next car. I recently bought my new 2020 Ford Explorer limited from my sales person Kim G. And it was one the easiest purchases I ever made. She helped me understand the different options in the car. I also had the opportunity to meet the manager Josh H. who helped break down the pricing so I knew I was getting a great deal. I didn t feel pressured or forced in any way. I will definitely be a repeat customer to this store.