Sent my friend to Sunrise Toyota - Oakdale used cars and worked with Rob Parm...was extremely helpful and my friend said that everyone was very nice and willing to assist him and his wife with finding their next vehicle.
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Customer service is very well this was my very first time buying my own car and when I say I was so stressed I was, but Will Diaz assured me that I wasn t going to walk out of there with no car and as he said I didn t walk out empty handed. I got my very first car!!!
My experience was very good Steven Gonzalez really knows his cars and he is good at getting you a good loan. Steven is really friendly and I have sent other people to him . They have all got cars. Great work Steven keep up that great personality also.
Salesman Erik Williams helped me, he was very nice, not pushy and very helpful when I got my new Rav4. Despite my previous research before going there he was still able to teach me some things I didn't already know!
Went to sunrise Toyota to look for a truck, never expected that within 2 days we would be driving one home. Our salesman Ross Martell was great to work with, very professional and at the same time very down to earth. He worked extremely hard to make sure we got the best deal to fit our budget. We had a great experience and the next time we need a vehicle we will be going to see Ross Martell again. THANK YOU ROSS Rob and Lynda Curiale
I was doing service on my car and was window shopping and started to talk to Orlando .. An hour later I was driving with a new car instead of paying for a service bill . Orlando is the best go see him
I was provided with very helpful insight and information about the cars I was interested by salesperson Alex Amado. He made my experience at Sunrise Toyota very pleasant. He was extremely friendly, and didn't make me feel rushed or pressured into making a quick decision like other salespeople usually do. Overall, very satisfied with this dealership and its staff.
Had a really great experience here, salesman Tom Case was extremely helpful and personable. He made the process very smooth, easy and I ended up with a great deal. Would absolutely recommend him and the this dealer to anyone looking for a good car and no hassle. Thank you
Typical Dealership that should be avoided. First I made an appointment with a sales person who is not the sales person who even showed up to the appointment. So I do not understand how that works, that is the whole point of having an appointment with someone.
The person I met with was very rude because I was well informed. He tried to lie to me several times about the standard equipment on lower trim levels to try and up sell me to buy the upper trim levels.
The pricing they offered was nowhere near what I saw from other dealers. Was very happy to take my business elsewhere.
Beware of their shady tactics to try and make money off you.
First of all if you're looking for a Toyota Dealership come to Sunrise Toyota. I want to give a big thanks to my salesman Gerson Vargas, Who helped me and accomodations to buy the Corolla. I was lucky enough to get 6 speed manual, you can't go wrong with a 6 speed baby! .
Another thanks to Lois A Morales you want to go to her if you have insurance questions she's your girl!.
Sunrise Toyota made the paper work easy smooth and convinient for the customer service.
BEST DEALERSHIP EVER. ALL JOKES A SIDE. THESE PPL KNOW HOW TO DELIVER CUSTOMER SERVICE FROM SALES TO SERVICE DEPT. GREAT COMFORTABLE PLACE TO BUY YOUR NEXT TOYOTA. COME SEE SALES PERSON FOR A GREAT DEAL ON TOYOTAS.
I recently purchased a vehicle from Sunrise Toyota. I loved the atmosphere of the building and the exicetment. I was put with Sandra Reyes and she was so exited and so genorous. She had alot of patience with me. I would 100% recommend someone to go to Sunrise over any other. I will be back for any questions!
Thank you Juan and Bruce for the excellent customer service. My uncle always chose you guys because of that. Great job and keep up the good customer service.
Great customer service but the WiFi is really bad I ask the front this lady if there a better spot so I can get WiFi and she just said no and walk away seen like she didn t care never coming back here again there definitely better location
I came in the other day looking for a new car and Juan Hernandez was the associate who assisted me. He was extremely helpful and kind. He answered all of my questions and helped me find a car I think I'll be interested in purchasing. I would definitely recommend my family and friends to go to Juan if they're ever looking for a new car!
I was helped by Efrain he was very helpful and pleasant. and made everything a great experience! He made sure we got everything we wanted. He also made sure everything went smooth with my dads trade in and that he could get the car he wanted. It was a great pleasure meeting and working with Efrain. The service and place is amazing and would definitely recommend going there! From the financial office to the transition to the insurance they made it easy and helped my dad all The way.
My wife and I went in on our day off just to test drive a Tacoma for myself and the Highlander for my wife. Efrain was the gentleman who helped us. He recommended that we try the 4Runner. We wound up test driving the 4Runner, Highlander, Rav4 and Tacoma. He was so great and patient with us. My wife was financing her 2012 Ford Focus Hatchback at the time. We had been talking about trading it in for something new and something better. One word led to another, and my wife wound up leasing an Electric Blue Toyota Rav4!! Ryan was fantastic and helped us out so much as well as Efrain!! They were so accomodating and well knowledged of what car was right for us. They did so great by us. We had been to other Toyota's on Long Island and Sunrise Toyota was the best experience. We would definitely reccomend anyone and everyone to get their Toyota's here. In 3 years, when the leaseis up-we are going to come back and lease another car as well as buy a Tacoma for myself. Thank you so, so much for all you guys did. We are so grateful and LOVE our Rav4!!
Grace to the Sunrise Toyota. and Wilfredo. Diaz I love the 2017 Camry that I bought. Wilfredo works hard to please everyone. I recommend the Sunrise Toyota and ask for Wilfredo Diaz
I am so pleased with the service that Sunrise Toyota provided. Chris Penna was extremely knowledgeable and got me a great deal on a 2018 Camry. With me being in the military and only having one day to find a reliable car, chris really took some weight off my shoulders and was so helpful. Highly recommended.
Thanks Steve (Gonzo) for the great deal on my Toyota. I love my car. You was so helpful and kind. Great group of people at Sunrise. From when you walk in the door to when you pick-up of your car. Brad was also very nice.
Really needed a new car fast, dealership is the biggest I ve ever seen, but everyone was incredibly friendly! I leased a new Camry from Jonathan and I love it! Will be back
Recently bought a car here and i couldn t be happier ! Mike R helped me thought everything and couldn t have made buying a car an easier experience ! He was very Professional and answered any questions i had. Definitely will be back !!
See Rob Parm at Sunrise Toyota s used cars. He is very nice and they have a beautiful brand new building and a large selection of certified used Toyota s.
I came over to purchase a vehicle this weekend and saw Raphael Sanmartin. He was a true professional, knowledgeable, responsive, and extremely helpful in facilitating the selection. Landed me on a great pre owned vehicle with a great price. The process was very quick no haggling and gave me the bottom line price. I look forward to seeing him again in the near future.
Lisa Orlando and gurstin are a great team. Helped me every step of the way and continue to help me out after I got my truck. Glad to be apart of the Toyota family
Excellent experience everytime I walk into sunrise toyota. Whether it be for service, getting parts, or getting a new car. This time I was looking to get into a newer rav4. Alex Amado was the sales rep that helped me. I was looking to More
Definitely the one of the best shopping experiences I've ever had. Ross my salesperson and Meredith in finance were awesome. Because I wanted to look at a truck that wasn't on the lot (different then my 1st choice) Ross made arrangements to have it brought in for me. They answered every question I had and the negotiation was easy. There was no pressure. I absolutely love My Tacoma. Thank you so much guys
Great experience. Worked with Efrain who was very knowledgeable and took the time to make me comfortable with my decision. He was a pleasure to work with. I have been leasing for years and this was by far the best dealership to work with.
Gerson V. was very helpful for the purchase of our new 4Runner. Good trade in value for our old vehicle. Very pleased with our experience at Sunrise Toyota.
I went to Sunrise Toyota for a 40000 mile service on my Rav 4, and what a great experience! Beautiful place, good location, very easy to get in and out of. Very clean, great service personal, very knowledgeable and courteous. The prices are very reasonable and I was in and out very quickly. The service Linda made sure everything was done correctly and I would highly recommend them to my friends and family.
Great afternoon , helped me get my dream car, sales staff was very fair honest and upfront, all and all made the struggle of getting a new car into a pleasant experience, my salesmen Dennis Fajardo was with me from start to finish and
I want to thank John Hertlein for the tremendous help he offered me and for the great patience he had with me. Thanks for being so professional and for the help that distances me! I am very happy since I have my Toyota Sienna and at an incredible price! I will send all the people who are looking for a good, nice and cheap Toyota. Thank you very much again John Hertlein (Juan Manuel)
While I was at work one day, a man in a new tacoma pulled in. I began to talk with him about the tacoma that I have. Turns out, the man worked for sunrise toyota and told me about the frame recall on my tacoma. Peter Webber gave me his information and told me to come into Toyota to see if I was eligible for the recall. Even when he wasnt "on the clock" at work, Peter Webber was looking out for other toyota owners. He is also the head mechanic who does the frame operation. From there, he handed me over to Denny Ramirez who was the most helpful and stress free service I could ask for. He would text me updates on my car as well as leave me voicemails reguarding my current situation. Sunrise Toyota was so kind to accomodate me with a rental truck since a truck is necessary for my job. Denny informed me that the process could take up to 3 months, but I had my truck back alittle over a month later. When the truck was apart, Denny was so kind to call me to check out the undercarraige of the truck before they recommended some parts that needed to be replaced. After I was told the price I would have to pay for some parts, I explained my situation as I am a college student with student loans and I would need help paying the bill. This is when the service manager Linda came into the equation. Linda, Denny, my dad, and myself sat down and discussed a way that my truck could be fixed and at a cost that I could pay. Linda was very kind and respectful throughout the entire process. I was so happy when we all came to an agreement for the pricing of the new parts. Sunrise Toyota employees go out of their way to help customers even when they arent working.
Just bought a new Corolla from this dealership. It is the fourth car we have bought from them. This was our best experience. Anthony was an awesome salesman. He was not overly aggressive, like many salespeople. He listened to what we wanted and made it happen. Our fifth car from this dealership will be in the future.
Rick Roh & John Bertucci really helped my wife and I through our first lease. They went through all the different options and patiently explained everything to us, and gave us a phenomenal deal that we could not find anywhere in the tri-state area. We will definitely be returning with our business for future leases.
Sergio galadmez and meredith ventuna was very helpful and the really made me feel like I was at the right place I loved there service and the patient it was a great dealership
i purchased my pre-owned toyota sienna from this dealer and the service was excellent i worked with ernesto gomez i helped me out to choose the right van for me and my family.thanks guys
The salesman Dennis was fantastic. Friendly and helpful, he made me feel welcome and hopeful that I could get actually the car I wanted. He walked me through the process and was patient with me throughout all my questions. He and the Finance Manager Jason made the entire process quick and seamless and before I knew it, I had a new car! And due to my work schedule, they worked late into the evening with me, even staying after hours to help make sure I got the new car I wanted, all within 24 hours of me walking into the dealership. Now I have a brand new car and I couldn t be more thankful for their help and support. I highly recommend going to Sunrise Toyota in Oakdale NY if you are looking for friendly, supportive people who make the car buying experience quick and painless!
I took my car for an oil change and service for my breaks. I went to Anthony in service and I must say that I was very impressed. He called me a couple of times to keep me posted on anything that he felt that I needed to know about. He was extremely kind, caring and professional. But the best thing that I liked about Anthony is that he seemed very honest and he sold me just what I needed and nothing more. He wasn t trying to retire on the last customers service bill.
Because he does things the old fashion way. He earned my trust. He even called me a couple of days after I picked up my car to ask me if I was happy with the way that the car was driving and if there was anything else that he could do to add to my already favorable experience. Who does that anymore? At some point I expect things to break down with normal wear and tear and when that happens I will be sure to take my car back to Anthony for service. Thanks again Anthony for helping relieve me of my cynicism for the car service industry.
My boyfriend and I met with Will on a Sunday. We went back on Tuesday and remembered us right away and picked up right where we left off. He was never pushy. My father wanted to be with my to finalize everything, so we went back on Wednesday; Will was able to answer every single question my father threw at him as well as provide other information about the car.
Louise in All State was also super friendly and knowledgeable. She even remembered helping set up my boyfriend as well. She helped me pick a plan that would be best for me and explained everything as she was going in words I understood. I really liked how motherly she was and genuinely helped me pick out a plan for me.
Mike in finance was very nice, efficient and quick. He helped me set everything up and was very thorough in explanation. It was much quicker and easier than I expected. He too was able to answer any questions my father had.
Will helped me after I bought the to car set the steering wheel, my seat and phone. He showed me how to fix the mirrors and waited for me to turn around in the parking lot before walking back into the shop. He even gave us Roosters. Will noticed the trunk should have the privacy curtain but it was missing, and told me he will get me one and call me as soon as possible. He was so helpful, nice, and even joked around with us.
Everyone I spoke with was so knowledgeable and not pushy. Not once did I feel like I was being rushed or was uncomfortable with a choice I was making. It was a great experience.
I had a great experience at Toyota. Will, understood my needs and placed me in the perfect car for my family. Scott, and Louise are personable and made the experience even more enjoyable. I appreciate all the knowedge, Thank you!
I bought my RAV4 from here two years ago. It was a great experience. The salesman Alex is super nice, he never push me to purchase it. However, the maintenance service at this place is horrible. A few days after my 20,000 mile maintenance, the tire pressure light was on. Those mechanics who did service did not even check the tire pressure? At 25,000 mile service, I also need to do the state inspection. The service advisor blackmailed me by saying that if I do not pay $50 to replace the wipers, it would fail the inspection. That is BS. With only 22K miles on a RAV4 for 2 years, the wipers work very smoothly. A couple of days before it, when I went to Costco, I happen to find that the wipers only $6 each. So I turned it down and said that I would replace it by myself and come back again to do the inspection. That guy said that if you come back again, we are going to charge you for the inspection. WTF is this. When I bought the car, they told me that I get lifetime free inspection. What makes the experience worse is that they give me a free car wash coupon. I used it to wash my car in the rear side of the dealer. You know what, a couple of scratches at my driver side door! I am pretty sure it was because of the free wash. WTF is this? They offer you a FREE scratch so that they can charge you for the painting?? Dealers are stealers for sure!
I live in nassau and shopped some dealers here with no success then a friend told me about Sunrise Toyota and Bob Bothmann Wow what a difference They treat you with respect and i got a great deal.
I just got a great deal on a 2016 Prius. The process was seamless and transparent. I would definitely buy a car from this dealership again. Gerson went the extra mile to make the experience pleasant. The sales team gives a lot of attention to their customers. Most appreciated.
Great team at Sunrise Oakdale, I had a great experience. Will was so helpful, he was working with another customer but, took the time to introduce me to Ross who was able to assist me with my purchase. Ross was very friendly, even stayed late to help me and he got me great deal. Thanks guys, see you again for my next purchase.
Today, I was here with my father to purchase a RAV4. So because my father has a very thick accent, we were thankful to have Qing, in sales, assists and guide us in buying the new car. Very great place as well having an excellent customer service.
Amazing! Fantastic! Have driven toyotas for 27 years and sunrise toyota sales and service are the best around. Worth the drive. No comparison to any other dealer. No need to go anywhere other than sunrise toyota. Make sure to see either Ryan or Mike Coltellino they are the best!!!
Car buying experienciences can be a bit stressful. The process that I've become familiar with has been one of a mixture of skepticism and feelings of not getting a fair bargain for the cost of the vehicle.
Today, all of my car buying remorse has changed to absolute Satisfaction and Joy. I felt entirely welcomed by my salesman at Sunrise Toyota. He was very attentive to what my car buying needs were. At first, I thought this guy must be putting on a show to make a sale. After all, I've seen insincere salespeople before. To my surprise, and as the process took several follow up calls initiated by my salesperson, I found the gentleman to be a decent family man who's only career objective, which was evident to me, was transparency.
I recommend potential buyers from around the state of New York to visit Sunrise Toyota for some of the highest quality cars sold by a few of the most decent people in Suffolk County, New York. Even the finance depart does not abide by involving pressure in their sales.
Thanks for an excellent car buying experience Sunrise Toyata, and Job well done Gerson Vargas Lois Morales, Erin and Mike.
My best friend highly recommended Ronnie Borgese and convinced me to drive 50 miles east for the best car shopping experience. My buddy was absolutely right. Ronnie found the perfect car during visit #1 and at the end of visit #2 I was driving my new Toyota RAV4 home.
Very Happy with my new Rav-4 have to thank Sandra my sales person she was greatly helpful listened to everything I had to say . Will highly recommend Sandra to any one that s looking to get a car at Sunrise Toyota
The service staff is fantastic. Other than the ridiculous teaser letter I received for a trade in offer on my lease, they are very good. It's 2 hours of my life I will never get back.
I went to buy a car from sergio galdamez and sunrise toyota thank you guys for my certified vehicle i have the best experience thank you so much i will buy more cars from you.
I just got a new C-HR XLE. The attention and patience from all team was wonderful. But I want to praise Sergio, a wonderful young man that deserves all the opportunities to one day be a lead sales person. He stayed with us through the whole process, it wonderful to have someone that could also communicate with me in spanish. The new car side of Sunrise Toyota needs him there further assist a diverse community. Thank very much
My mother purchased her vehicle from Sunrise Toyota from sales consultant Wilfredo. He was a a pleasure to work with since he made the car buying process easy and my mom was able to walk out with her new car that Friday afternoon for the weekend. Everything is explained clearly and it was all done within the same building. Wilfredo assured us that customer service was his priority and I would highly recommend purchasing from this dealership since there is transparency and very accommodating.
Bought a slightly used Highlander last week - after checking three other dealerships, they had the best stock by far! Robert Parnagian was so helpful, knowledgable, and most importantly, non-aggressive! He was a pleasure to work with! The financial team was great getting everything together and we really enjoy the car. Thank you Sunrise!
Went to to sunrise Toyota in Oakdale and worked with Rob Parm.. he was very helpful and honest about the vehicles in my price range and helped me find the best deal for me! I recommend him as a salesman!