While I was at work one day, a man in a new tacoma...

While I was at work one day, a man in a new tacoma pulled in. I began to talk with him about the tacoma that I have. Turns out, the man worked for sunrise toyota and told me about the frame recall on my tacoma. Peter Webber gave me his information and told me to come into Toyota to see if I was eligible for the recall. Even when he wasnt "on the clock" at work, Peter Webber was looking out for other toyota owners. He is also the head mechanic who does the frame operation. From there, he handed me over to Denny Ramirez who was the most helpful and stress free service I could ask for. He would text me updates on my car as well as leave me voicemails reguarding my current situation. Sunrise Toyota was so kind to accomodate me with a rental truck since a truck is necessary for my job. Denny informed me that the process could take up to 3 months, but I had my truck back alittle over a month later. When the truck was apart, Denny was so kind to call me to check out the undercarraige of the truck before they recommended some parts that needed to be replaced. After I was told the price I would have to pay for some parts, I explained my situation as I am a college student with student loans and I would need help paying the bill. This is when the service manager Linda came into the equation. Linda, Denny, my dad, and myself sat down and discussed a way that my truck could be fixed and at a cost that I could pay. Linda was very kind and respectful throughout the entire process. I was so happy when we all came to an agreement for the pricing of the new parts. Sunrise Toyota employees go out of their way to help customers even when they arent working.