B

I bought my RAV4 from here two years ago. It was a...

I bought my RAV4 from here two years ago. It was a great experience. The salesman Alex is super nice, he never push me to purchase it. However, the maintenance service at this place is horrible. A few days after my 20,000 mile maintenance, the tire pressure light was on. Those mechanics who did service did not even check the tire pressure? At 25,000 mile service, I also need to do the state inspection. The service advisor blackmailed me by saying that if I do not pay $50 to replace the wipers, it would fail the inspection. That is BS. With only 22K miles on a RAV4 for 2 years, the wipers work very smoothly. A couple of days before it, when I went to Costco, I happen to find that the wipers only $6 each. So I turned it down and said that I would replace it by myself and come back again to do the inspection. That guy said that if you come back again, we are going to charge you for the inspection. WTF is this. When I bought the car, they told me that I get lifetime free inspection. What makes the experience worse is that they give me a free car wash coupon. I used it to wash my car in the rear side of the dealer. You know what, a couple of scratches at my driver side door! I am pretty sure it was because of the free wash. WTF is this? They offer you a FREE scratch so that they can charge you for the painting?? Dealers are stealers for sure!

Comments:

No comments