What a wonderful experience! My salesman Jeff Abramowitz went above and beyond to find me the color combination, price and lease I wanted.
He answered every question I had and sat with me
in the car to show me how everything worked.
Jeff couldn t make this purchase any better!
I never went to the dealership and he delivered my new car and took away the old one.
Go to DELRAY Acura or call and ask for
Jeff Abramowitz he won t disappoint!
I had the most seamless experience today with Bucky and the team at this dealership in purchasing my car. i can't say enough about the professionalism, compassion, knowledge and seamless transaction.. thank you!! Hope I never have to buy another car in the near future...but if I did, these guys would be number one on my list to go to.
The sales person we worked with couldn't have been nicer. His name is Rob Humphrey. If you are interested in an Acura I would strongly suggest you call him and make an appointment. Just got our car this week. I am enjoying driving the car. Very comfortable and easy to handle.
My salesman Jeff Abramowitz was terrific. He was very knowledgeable about the product and very personable.
I had a great experience buying a car at Delray Acura. Salesman Jeff was wonderful to work with. He was extremely patient and attentive to our needs, and helped to resolve many questions and concerns. It made the whole process easy and low stress. Would definitely recommend visiting.
Irwin made the whole transaction simple and quick. Great communication from beginning to end. Also would like to say Jenny is wonderful. She gave a clear explanation of the cars features and made sure I had everything I needed or asked for. It was a pleasure to work with both of them.
Great customer service and very pleasant facility. Don was our salesman, was very patient and explanatory. We went car shopping at other dealerships and this one by far was number one. Highly recommended!
Troy Reifschneider was pleasant and made the car-leasing experience easy and efficient. He was organized and incredibly professional. He followed up appropriately which is why I came back to sign a lease with him. I would recommend him to anyone!
Happy Holidays from Delray! For all your sales and service needs! Delray Acura is here for you!!
Excellent dealer!! Their website is amazing for ordering parts, Canadian dealer's should follow in their footsteps! Fast and tracked shipping. Keep up the excellent work!
Bill Mitchell came recommended and he was great to work with. He helped me get the car of my dreams. We had such great service here!
I bought my MDX here in 2012. Their service dept has been the best. People are shocked my car is as old as it is because it purrs like a kitten and looks pristine. I ve brought it here for maintenance since I ve had it and trust the people to recommend the right service at a reasonable price. Most recently i had two screens of messages pop up of rough transmission, multiple engine misfires, problems with VSA, allwheeldrive, airbags,, power tailgate, DRL... They diagnosed the problem correctly as needing ignition coil replacement.... now for $340 parts and labor i have a car that works and purrs like new.
Thanks for the prompt, courteous service during the purchase of our new vehicle. Will highly recommend.
I had an excellent experience here at Delray Acura. Dan Galante, our salesperson, was knowledgeable, wonderful to work with , found the car just right for me and what I could afford. I was comfortable here and Dan offered such incredible help! Would strongly recommend to see him!
Easiest and best car shopping experience ever. This was my First and I'm sure not my last Acura. Irwin was a superstar and the rest of the team rocked. 5 stars all around
Was told I needed 4 new tires and alignment. Tires did not look that worn, took to Tire Kingdom where I was told tires had a lot more miles left and alignment not needed. Now questioning what I paid to have done. Unacceptable!!!!
Katie in service is a real doll. We own a 2012 Hyundai Sonata. Came for our regular maintenance. A+
I want to thank Phil and Bob for working with me. They helped me find the SUV I was looking for. It was a pleasure dealing with both of them and I would highly recommend Delray Acura to everyone.
STAY AWAY! I purchased a used Acura TSX (somewhere else) and took it here for a once over to make sure there were no immediate issues. My car had 39k miles on it. Service tech told me I needed to replace my brake fluid. Wanted to charge me $119. $119!!! I asked him to take me to my car and show me why it needed to be replaced (something I do everytime something needs fixed) They told me it was against their policy. Took the TSX to my regular mechanic (MR. FIX IT DELRAY BEACH- SEE MY REVIEW UNDER THEIR NAME) and he not only showed me my brake fluid but also explained to me that it was crystal clear and it didn't need replacing- in fact they hardly ever do. My mechanic told me the fluid itself is $7 and $7 in labor to put it in and bleed it through the brakes. Total = $14. NEVER GOING BACK TO DELRAY ACURA AGAIN!
Phil Jablon was my salesman at Delray acura and he was extremely helpful and worked with me on getting me into new suv. He was on top of everything and took good care of me. I bought my 2015 Jeep Grand Cherokee from them preowmed and I love it!
Chris Ramos was my salesperson and he is very personable and really listens to your wants and needs. He made the process as painless as possible. He is awesome!! The entire staff here is great!! So, if you are looking for a car go by an Acura at Delray Acura and ask for Chris, you will not be disappointed.
Ordered parts and asked to be notified if any delay. Over a week later I still have not recieved a call or parts. I called to figure out what is going on and after the fifth call someone finally stopped putting me through to different voicemails. I stated wanted to find out about my parts. Without saying a word he put me on hold, did not ask for my information or order number. After waiting on hold for an hour I finally had to hang up. Called back and tried to get a hold of parts manager. That was another 3 calls to different voicemails. Tried twice more to get ahold of the general manager and was put through to even more voicemails. After about 6 hours i was finally able to get a hold of someone, but still they couldnt help. I had to cancel my order and go through a different dealership. This other dealership didnt have any parts in stock yet still was able to get me parts the next day. In every shape and form I would highly recommend spending your money at a different dealership.
I really liked Delray Acura, I have worked with others in the past and this one was my favorite!
Liam was exceptional to work with!
HE IS YOUR GUY!!
Leased a new MDX from Jordan Par last Friday, one day after he gave us a call regarding the new Acura deal. Jordan was friendly, courteous and very knowledgeable.
Great service! They were really helpful! Look for Chris Ramos when you go there.
Great SaLESPERSON -- jeff Abromowitz is a delightful person to work with. He was patient and spent lots of time working with us. Strongly recommend Jeff.
I purchased a White 2017 TLX this week.. Ron Hirsch was my salesperson. He was excellent to work with, professional, patient, took care of all the paperwork for me, and even showed me how to "try" to understand the new gizmos. I would very highly recommend him to anyone who wants to get a new car easily. I was totally pleased with my experience.
Bill Mitchell was amazing to work with. He was extremely knowledgeable and answered all of our questions thoroughly and honestly. I was extremely impressed with several others as well, Jeff Abramowitz, Jenny Lee, and Eric Rice. I had a fantastic buying experience because of these people and so appreciate all they did for us! I am so happy we bought from Delray Acura. I absolutely LOVE my RDX!
Great experience with my recent lease from Phil Jablon at Delray Acura. Phil and Claudia made the process as easy as possible. Will definitely be back next time.
I have leased two cars at Delray Hyundai and Acura and have been extremely satisfied. Alex Temple has been most helpful and a pleasure to work with. I highly recommend this dealership.
Today I had the most friendly, quick, and painless experience of leasing a new Acura. Irwin Baker, who was the first to respond to my online inquiry, was a very informative, knowledgeable salesman. After just a few emails and conversations over the phone, I visited Delray Acura and was impressed with how quick and enjoyable the buying experience could be. Nobody wants to be trapped for hours at the dealership, or to have a headache from numbers and pressure from pushy salesmen. Thank you Irwin Baker for understanding my needs and for being a great person and salesman. Thank you to all the staff of Delray Acura. That is how a car leasing should be done!
We just leased a 202 Rdx from Nate. He made everything so quick and easy. We were in and out and everything went so smooth. He was very
Professional and knowledgeable and over all made
Leasing a car a great experience ! Thank you Nate and Delray Acura we love our car!
Phil Jablon is the BEST! This is my 3rd Acura ..in & out in under 2 hours. Love my new TLX!!
Folks, I drove from Miami to do business with these folks! I was greeted at the door by Derek Brubaker, the Sales Manager, who made us feel comfortable from moment one. He introduced my wife and I to Jeff Abramowitz, which would end up being our Sales Consultant! Outstanding is all I can say! In another lifetime, I was in the car business and these are the most genuine folks I've come across in business. He wanted us to stay in the A/C, for our comfort. In 90+ degree temperatures, Jeff brought us no less than 3 different cars in the ILX model we were looking at just to demonstrate the different features on the ILX line. He was professional, considerate and had a great sense of humor! Jeff actually made this a very pleasant experience... that's something you don't hear every day in the car business! I will send everyone that asks me about this car their way. Great job, Folks!
I leased a new Acura MDX from Delray Acura. I went in not knowing what vehicle i wanted. Jordan Pare was my salesman. He was very easy to deal with and did not pressure me at all. We test drove several vehicles before we found the one I wanted. I would definitly recommend Jordan and Delray Acura to anyone in the market for a new or used Acura.
Worked with Ron Hirsch. He proved to be very professional and addressed the buying process with courtesy.
had great experience, sales man was very nice and helpful.
Mrs Audrey Bernstein, & I(Richard Weiss). Just had the pleasure of getting a new Hyundai Kona. We had the pleasure of dealing with Jesus. Jesus was without a doubt the best & nicest sales person we have ever dealt with. He is very knowledgeable & friendly, & made our experience a joyous one. We are now driving our new Kona thanks to him. Audrey Bernstein, & Richard Weiss
The experience of leasing our MDX was easy and straight forward. Ron was professional and a pleasure to work with. We would recommend Ron and Delray Acura.
Just purchased a car last night from Jordan Pare. Excellent service and excellent transaction. Would highly recommend to anyone who is in the market for a new or pre-owned vehicle. Ask for Jordan Pare, he even called the next day to make sure we were delighted with our purchase.
Terrible service dept. The writers see you're there for the air bag recall and avoid you like you have the plague. Just stopped in to make an appointment so this kind of wait wouldn't happen. Not going back EVER.
Your parts department can use better phone etiquette, never called an establishment and a person answers the phone one minute ! Then keeps u on hold for 19 minutes, after addressing the issue with your employer Sam he still lacked empathy and failed to apologize. Thanks for the info given but I d rather drive 20 miles than to deal with your company.
Perhaps you can start given in house training on proper phone etiquette.
We just loved Irwin Baker! Definitely made the car buying experience the easiest ever. He was very enthusiastic and knowledgeable about the Acura brand. And when it came time to show me the RDX s functions, he was on it! And was very helpful and patient with my lack of car technology savvy too. He reiterated that I can call or stop by any time with any questions I might have about the car. I m certainly loving my RDX so far. I think I m hooked!
I had a great experience working with Jeff Abramowitz. He was very knowledgeable about the different models and made the car experience very enjoyable. He was great at following up and easy to reach with any questions. Overall, great experience!
Picked up our new Acura RDX last night. Great service from Ron Hirsch. This was our 3rd Acura purchased from Delray Acura. Won t be our last!
This is my third leasing experience with Delray Acura, and I must say the most efficient and fastest experience ever! Jeff Abramowitz, in the sales department, was outstanding!!! Knowledgeable and efficient are just a few of his attributes that he displays as a sales rep! I will definitely be back, and I would highly recommend Jeff if you are indeed looking for a trustworthy guy to seal a deal with! Thank you, Jeff and your expertise as I drive away with my new 2019 Acura!
I recently bought an MDX from this dealer. I can say with utmost confidence, this was the simplest, most haggle free vehicle transaction I have ever experienced. Eric Rice and the supporting staff, including the sales manager Dan Antolini presented unmatched professionalism. I have bought over 100 vehicles in my lifetime, including corporate vehicles. I also shopped 8 dealers for this particular MDX. Delray Acura made it painless and completed the process in under 45 minutes. They will now get all future business from me and all referrals who may want an Acura or Hyundai.
All the individuals I have come in contact with at Acura of Delray are truly exceptional. They are all very pleasant, absolutely friendly and approachable. It's very refreshing to walk into a business environment and feel extremely comfortable with all personnel. My sales associate was Nate, he is an outstanding individual with a very embracing personality. He is very thoughtful, kind and considerate. At no point did I feel pressured to purchase, the entire process was very professional.
Leasing a new 2019 ILX at Delray Acura was a very easy, stress free experience. Bucky was great to deal with I couldn t be happier with the car and level of service provided
Best place to get OEM Acura parts in the entire Southeastern US.
I want to thank the folks at Delray Acura, Derek, Irwin and Jeff for making the car buying experience so easy. You demonstrated your word in what was quoted, unlike the prior Acura dealer I went to in Pompano. The purchase was smooth. Jeff was knowledgeable and helpful in setting up and follow through.
I really appreciate it and look forward to the next purchase.
Thanks again,
Steve
Very pleasant staff, as far as a dealership(service visit) experience goes this visit gets 2 !
I came in to look and drive the 2018 Acura ILX. Not only is the vehicle head and shoulders above the other vehicles in its class, but the dealership was as well. Special thanks to Phil Jablon my salesperson, and to Derek the sales manager. They were 100% attentive to my needs and concerns and the entire experience was outstanding. I wish I could offer a higher recommendation.
My father Alan came in for a car, and I was hesitant because I wasn't able to go with him, and I've worked in the car industry before. However, Jordan in Sales and Alex in Finance treated my father with respect. Got him into the car he really loved, and at the payment he wanted. Not to mention, I even love the car myself! Thank you Delray Acura for making my father's buying experience nothing short of pleasurable and honest
I had the most pleasant experience at this dealership. I searched the car that I wanted online and Irwin Baker the online sales manager from the Delray Acura dealership contacted me and invited me to come in. He Showed me the car and took me on a test drive. Of course I loved the car. He took care of everything. He wasn t pushy and listened to everything I wanted down to the smallest detail. I also met the General manager Derek Brubaker. He was very nice and went above and beyond to make me happy. I would definitely recommend this dealership especially to the ladies as I know buying a car can be very daunting. These people work hard and are good at what they do. Do not hesitate! They will take care of you.
Just leased my 3rd car from Ron Hirsch. We love the Acura product and quick buying experience each time. I appreciate Ron and Delray Acura for making our purchases always so easy and hassle free, Ron is very accommodating and knowledgeable. We drove in our Acura lease that was three months from the maturity date and left with our new lease a short time later. Turning in a lease up to 3 months early is a great perk Acura offers if you are close to your maximum miles and plan on leasing or buying another Acura.
Just leased a 2019 Acura TLX A-spec with Irwin Baker. Received a great no haggling necessary price the first time and the entire transaction from beginning to end was simple and painless! Couldn't ask for more! Everyone I had contact with at the dealership was friendly, courteous and helpful!
What started out as vendor relationship ended up in a lease of a RDX. They were great people to do business with and great on the deal.
I came to this dealership because of the great deal I received on a flyer in the mail. Phil Jablon worked hard to get me the price I wanted and when I came back to the dealership, Eric Rice helped me seal the deal. I had an easy experience at Delray Acura and so glad I chose this location to purchase my car!
Jeff was a great salesman and the sales manager was great as well! I went in not interested in buying a car because I figured the prices would be too high. But the entire sales team helped me achieve a price that worked for me and helped me a leave with a great car!
A BBB SCORE OF F!
I ordered parts from DELRAY ACURA s Website.
I received the items after receiving no response to emails and receiving no tracking information.
I developed a problem with an item I received. I called Delray Acura the evening of 11/17/2015 where they told me parts was open but online order department was not. I called the morning of 11/18/2015. I asked to speak to the online order parts department. After being placed on hold, a man answers the phone PARTS but no name stated. I explained the situation and simply asked to return a part for refund. The man responded I don t know what s wrong with your vehicle. Take it to an Acura dealer and have it diagnosed we will go from there. I explained the situation as it was an easy resolution. He stated again: Have it diagnosed I also explained that the nearest Acura dealer is over an hour and a half away. Also the diagnostic rate at the local dealer is $107.02 an hour, which is more than the $83.94 part. The man said Well that s what needs to be done . Have since been stuck with the cost of this part with no farther resolution. Will not buy from again. Would avoid if you expect good customer service.
I recently purchased an Acura MDX from Delray Acura. Wonderful car buying experience. My salesman Phil was terrific. I would recommend them for a low pressure, hassle free experience.
its great dealership I order parts for Canada its wonder full experience they cheep in price from all usa Honda acura delers I mean they are best
What a turnaround this dealership and experience was. Jeff Abramowitz was my salesman and did a yoeman's job guiding me through a flawless process. The whole team made this the best buying process I have experienced! Great job!
Love this dealership, second lease and experience was great! Jeff was so nice and helpful and made it easy. Thanks!
Had a great experience with Jordan in sales, me and my wife are very happy with the car we leased and his professionalism while working to get it done. Keep up the great work!
Thank you, Rob Humphrey for making my wife s car buying a pleasant experience. You took your time to get to know her as a person and not just a customer. We both are impressed with your courtesy, professionalism, product knowledge, and last, but not least, her new 2020 red Acura RDX. After the sale you went out of your way to get me the information that I requested about the warranty on her new car. I won t hesitate to send anyone who I know that is looking for a new or used car to your dealership and to ask for you personally.
Had a recent fantastic experience at Delray Acura. Jordan Pare was really fabulous to deal with! His personable quick demeanor coupled with honesty and knowledge about the product sold me! I ve never bought a car so fast and thoroughly enjoyed the entire efficient process. Thanks to Jordan at Delray Acura.
The dealership is a ok but when I went to the parts department everybody in a complete idiot I sat on the counter waiting for help for about 5 too 10 minutes and no one helped me I felt like a complete fool standing there everybody in there is a complete fool I will never come here again
We were so happy we went to Delray Acura. Jeff and his trainee in sales were fantastic. Jeff was able to put us at ease with no pressure and explained everything technical on the car. We had a short period of time to shop, but he went out of his way to be sure we got what we wanted. We will certainly recommend Jeff to our family & friends.
Been to this dealership two times over the last 8 months and I'd say both times were absolutely miserable. The first time was when we actually got our new car - everything went well, had agreed to a price and only up until we were actually programming the new car, the Finance manager comes out and says he couldn't honor our deal because none of the staff understood how the graduate degree rebate program worked and were telling us we needed to put down a few thousand dollars on the lease. Only until we said we were walking away they agreed to our initial price for the car. They apologized profusely but sadly it was only until I was ready to walk would they honor it and only goes to further the stereotype that car dealerships have.
Second incident was this past week which is the reason for this review. Our car had a flat tire at home, called Acura Roadside and they picked it up the next day first thing in the AM - so far so good. I called the dealership in the morning to give them a heads up the car was coming in. I thought it was strange I hadn't heard from them in the late afternoon so I called asking for an update (called over 10 times in a 2 hr span before anyone actually picked up) and the service dept had no idea where the car was. They realized the towing company dropped it off with the keys in the front seat and never notified the front desk. They decided to blame the towing company and said it happens all the time, however, it's ACURA roadside assistance. Take responsibility for your processes or at least try to fix it if it happens all the time. Because of that we had to wait an extra day for the new tire - fine.
The next day, again, I don't hear from them - I call up in the late afternoon and they tell me they put a new tire on but it had a bubble so they had to go order another one and would take another day. I've now lost 2 days without a car and not once did Acura offer me a loaner car for the inconvenience. When I spoke to the person on the phone she said "we're really sorry we can maybe have your next oil change be for free." OK, fine again, rolling with the punches here.
I show up the next day to pick up the car - I decided to speak to the service mgr who I wanted to express my concerns with about my experience. He must've said to me 4 times "we feel like we went above and beyond to get you that tire" ---- ummm, you're a service dept...your entire business model is to help customers get their car serviced. How is this you going above and beyond? What an insulting thing to say to a customer. Here's the best part - instead of that 2nd free oil change I was told I'd get, he decided he couldn't do that and said "out of convenience, we filled up your gas tank". The best part, when I got in my car my gas tank was not only not full, it was barely more than what I dropped the car off at. I'd venture to guess not more than 2 gallons of gas were put in my tank. Embarassing. Decided to call up the GM and shockingly, did not receive a call back. Suffice to say this entire process was miserable. YMMV.
UPDATE - I considered deleting this review if I got a nice response back from the owner below or a call from the GM (after I left a voicemail). Hilariously, I got neither. No apology and the message below tells me to reach out to both people, which I already did before they responded. Communication is not this companies strong suit. Thanks for validating my post above.
Great experience at Acura Delray! Everyone was incredibly friendly. Jordan was terrific and made us feel comfortable. We walked out with a car because of him and the rest of the team! Alex made the whole process easy. He is also wonderful.
The Dealership is top notch! The owners should be very proud of the quality of the "Sales Team" they have working for them, they truly are the Gold Standard in the industry. Period. Starting from my salesman Dan, he never misled me. Then when the next level of the purchase occurred, Jeff stepped in and was absolutely superb in making it all happen, along with Eric executing the final steps (Thank you guys, honorable Gentleman )! And when it came to pick up my new car, Jenny stepped in and did an excellent job explaining how the car worked overall
new electronics
This was by far, the fastest and easiest vehicle purchase I've ever made. I picked my new Acura on the website and was quickly contacted with pricing info. I felt confident going in having all the details already. There were no surprises and it made the whole process so much faster. Everyone I dealt with was friendly and professional. I got a great deal and I love my new Acura, thank you Delray Acura! Still love my ACura!
Great customer service and efficient processing. Phil was amazing. Even brought the car to our house before we made a final decision to make sure it fit into our garage. It did easily. A pleasure to deal with and would highly recommend.
My experience was more than satisfactory to say the least. Came for an oil change and rotation. Service only took a few hours. Good job
Used to have a reliable service center for Acuras and Hyundais, but no longer. Interminable waits and a discontinued shuttle service means I'm in search of a better place for service and a new dealer when it's time to replace the car.
Nice staff. Did not push extra services for my car.
Will never go back to Delray. Have gone for service a few times and have never had a good experience ( double the wait times) Called twice to make appt. for airbag recall and was told to just come in. When I tried they said I need to order part first. Kept me on hold, I finally hung up and went to Pompano dealership who was great!
Send me wrong parts in an order so i had to reorder the parts, wait another week to receive. Left messages with parts manager, never received a call back. Will be disputing first charge with my credit card company.
Awesome car buying experience! Jordan was great and made our purchase quick and easy with his knowledge and great pricing!
Great experience and service! My salesman, Ron Hirsch, was more than helpful, he went above and beyond for us. Ron was very knowledgeable on each car I looked at. Sales manager, Bob, also helped us find our exact car. He called around until he was able to find the exact match. I would refer friends and family here without hesitation and will only do business with this Acura dealership!
Today I leased a rdx .My salesman was Phil Toban. He made the process a great experience,He knows his stuff and was the best car salesman I ever dealt with. He is an asset to your organisation. Darryl Kaplan
We bought a car from Ron Hirsch at Delray Acura and could not be happier. Ron was very friendly and easy to deal with. He had the car ready for us when we arrived and he even had all the documents ready for us to sign. The process of signing the documents took less than 15 minutes. Also, Ron took the time to explain all the features of the car. It really was a pleasant experience. Thank you Ron!!
I bought a new 2019 RDX with the help of Jordan Pare, Sales, and Alex Temple, Finance. Both men were extremely efficient, knowledgeable, and worked a deal in a very timely manner that was most acceptable to me. I drove 3 hours to buy my car at Delray Acura because of 2 previous car buying experiences there. I ll do it again when it s time to trade cars! Thank you Jordan and Alex!
I recently leased an Acura from Irwin and Derek and they were a pleasure to work with. They were very accommodating and helpful in answering all my questions and concerns. I highly would suggest going to them!
Bill Mitchell is a fabulous guy and honest sales person. The rest of his team, Jenny and the managers, supported Bill in making it the best experience at a dealer I have ever had.
We felt very comfortable working with Ron Hirsh at Delray Acura. He was very helpful and provided us with outstanding customer service.
After spending weeks of car shopping......last Saturday morning I navigated (via text message prompting from my husband) over to Delray Acura to "at least be open and take a look". Surprisingly, he said a few of the models appeared to be within our budget. From the moment I entered the door of Delray Acura, salesman, Robert Humphrey's welcoming smile and genuine kindness made me feel right at home. After determining where I was at this stage in my life......soccer mom days being over, Rob gently steered me over to the RDX Model...and, after a test drive....Wow! A Nice Car! Rob was attentive to all my questions. His professionalism, patient demeanor and sense of humor influenced my buying decision. I took the plunge and bought my new 2020 RDX for the next phase of my life. An Outstanding Salesman......a Good Memory.....a Good Purchase! Thank you, Rob. Wishing you Many Sales in 2020!
The entire staff at Delray Acura treated me like family. The salespeople were friendly and went over all the vehicles and financing programs. This is second vehicle i will be getting from the dealerhsip. I like the RLX, wish i could afford it. For now, it will be the ILX.
I will never buy an Acura again.!! It s not just the sale of the car but the service afterward. The 2 dealerships closest to me provide horrible customer service. I have an issue and called the service manager Ron or Rich what ever his name is . First no call back . I called back the next day. We discussed my issue. His attitude was rude. He told me that I could go to any Acura dealership ,that I didn t have to go there . I let him know that I was filing a complaint with the BBB and contacting Acura. He said that since I said that he would talk to the owner and would call me back. What a shocker, I never received a call back.
The horrible customer service obviously starts at the top !!
Jeff Abramowitz made this the best car buying/leasing experience I ve ever had in the 35 years I ve been been driving. Thanks again to you and to Delray Acura!
Bill Mitchell was our salesman at this dealer. He showed us lots of options, discussed them and gave us a very competitive price on an RDX. He also followed up several times by email and phone in the couple of weeks since we got the car. What service! He introduced us to the service person, and provided phone numbers. Nothing negative at all.
Irwin was a great sales man and took care of me very nicely and efficiently, I would recommend him very highly to everyone
I found the lease of my new MDX to be as simple and headache free as I could ever imagine. Ron and Jordan could not have been more helpful. I look forward to a long relationship with Ron, Jordan and Delray Acura
Received free services after completing an Acura survey in which i reviewed the service department as below standards.
Came in for my last free service and requested to pay for a tire rotation in addition to the free service.
Service department returned my vehicle without a rotation even though the service light and manual called for it, and I was going to pay for it.
Just had my tread checked and now my tires can't be rotated properly because they weren't rotated when they first were was supposed to have been.
In the end, I will have to get new tires before I should.
