Sheehan / Delray Acura & Hyundai Review

It took over 2 1/2 hours to do an oil change and rotate the tires. Maybe it's time to enlarge the service department.

TERRIBLE EXPERIENCE. DO NOT GO THERE.
Update: Sure, Howard. I would love to go into detail for you. We dealt with Bill Mitchell as well as a young gentleman in finance. We were there for several hours Friday. I am not surprised there is no record of it because we the way were treated was beyond disrespectful. We went elsewhere the next day and got the vehicle we wanted. We will make sure that everyone knows about our experience there.

I'll start by saying that I am a long-time Acura owner -- I started my Acura purchase history in 2002. Typically, I dread car buying because it's usually a stressful experience and a day-waster until now. I had the pleasure of connecting with Ron Hirsch when I emailed Delray Acura for some information. Ron was terrific! There is nothing I hate more than being hounded when making an inquiry about a vehicle. Ron did just the opposite -- Ron responded to my questions right away and worked to accommodate my crazy work schedule. I told him the exact vehicle I wanted to purchase and he made sure to have it available for me the day of my appointment (even though I showed up 3 hours late!) The overall experience with Ron went very smooth and stress free. I did not overpay and left the dealership in only a couple of hours with EXACTLY what I came in for and in the price range I outlined. Ron was friendly, accommodating, very efficient and knowledgeable. I would highly recommend purchasing your Acura from Ron at Delray Acura and he will be my "go to guy" when I'm ready for my next one! Thank you again for a great car buying experience!

I would not give any stars if I could. I received horrible service when I went in. They were unhelpful, unknowledgeable, and un-resourceful. On top of which, they treated me differently because of my age, and I heard them talking badly about me because of my age. I would highly recommend to choose any other dealership then this one. By far, worst experience I ever had at a dealership.

Having Jeff as our sales person was a great experience. He did not play any games or rush us, and his way of communicating was clear, simple, and sincere. Price negotiations were quick, and easy without any big last minute surprises. He had a very relaxed, but yet professional attitude during the process. Overall, I would most definitely recommend Jeff as a salesperson to anyone looking to buy a car and if I am to again purchase any future cars from that same dealership, I would be pleased to work with Jeff Abramowtiz

I want to thank JD for helping me buy my new 2020 Acura ILX. JD was extremely kind, helpful and patient. He answered all of our questions. You can tell he knows a lot about the vehicle and, most importantly, he cares about customer satisfaction. He stayed super late past his work hours to assist us. Thanks JD!! I would highly recommend working with him.

My name is Vilavinal. I purchased an ILX two weeks ago for my wife. Bucky (Indiana) is a cool, nice guy and the purchasing process was smooth. I really would recommend him to my friends and families if they are in the market for an Acura. Wish you the best Bucky.

Thanks for a great experience Liam. Very helpful and explained everything thoroughly.

Just leased the 2019 RDX. My salesman was wonderful. Thoroughy professional and very low key. Perfect for me! I immediately felt he was very honest and reliable. He had the right personality to convince me to be an Accura lessor! He told me right away that he was new to the dealership but had been in the car business for a long time. He had recently moved here from Indiana!. Any answers he didn't know, he quickly found out and informed me. Sales department gets 5 stars! Haven't had any dealings yet with service, except for meeting the service manager who came over and introduced himself. My salesman was "Bucky" Whitlock! Two thumbs up!

Bought a certified 2018 TLX ..This is the second Acura that I purchase from Delray Acura. My sales man Irwin did a great job of being knowledgeable and efficient.. The Process was smooth and the people there were great with getting me an offer on my previous ILX and setting me up with my new TLX. Customer for life.

WOW ZERO ACCOUNTABILITY - Response from Owner -

"While we understand your frustration, this is not the fault of the dealership. It is what happens to vehicles as they get older."

I think you need to go back and speak with Ron and Janette again. I'm guessing they failed to tell you my car passed the inspection and I was driving on the highway when I felt as though the wheels were going to come off my car. It has nothing to do with tire tread, apparently my rear hubs were damaged. THAT IS A SAFETY ISSUE.

THIS IS THE SECOND TIME we have be given our car back with something damaged to it. The first was after we had the Brakes replaced and the "full brake service" were returned our car and the rotors were damaged, which was damaging and affecting our vehicle. THAT IS A SAFETY ISSUE.

Check the history, the car has been maintained by Acura meticulously. Every recommendation has been done. You're speaking to someone who cares for their cars well. The problem I am speaking of is directly with regards to your service and your service team. If you 're not familiar with the history I'm happy to share it with you.

Customers should feel confident bringing in their vehicle, having it serviced, inspected, and returned in better condition from when they left it. They should feel safer knowing that the professionals have communicated to them when there is something that needs to be addressed. THAT IS THE PROBLEM. When I asked for details Ron had to go back to the mechanic twice and still didn't have the answer to how the hub had been damaged. How was it in alignment before the tires had been balanced, but now are not. Sounds like my car was mishandled and no one wants to claim responsibility and it doesn't have to do with tire tread and if you look at the mechanic notes all tread is listed as even. So go figure.

My wife's MDX's battery died earlier today and we called Acura roadside assistance to get a jump start (they came within 30 minutes). Not wanting to risk needing additional jumps starts or have my wife stuck somewhere, I called Michael at the service department who has handled all our past maintenance. Even though this was just an hour before closing, he said I could come in. True to his word, Michael took care of our vehicle, got the battery replaced (under warranty) and I was out before they closed for the evening. It may just be a battery but not having to worry if our suv would start in the morning is a sense of relief. Thanks Mike & Delray Acura..

Although I have not purchased a car from the dealership, my mother did. Liam mcGrady was not her salesman, but he stayed in contact with her. He helped her set service and did such a great job! I have since referred at least 5 of my dearest friends to Liam. He did such a great job! That my friends have referred their friends to Liam. When I am ready for my new or used. Liam will be the one I go to!

Smooth and easy, leased our second RDX from Ron Hirsch. Would highly recommend to others!

Joe & Julie Moser

Ron is a great salesman. He has been a science school teacher before his current job. He is a very patient and a great person to work with.I recently bought an Acura ILX (2016) with a great price. My experience was great with the entire dealership team. I highly recommend it.

Delray Acura has some of the best staff I ve ever dealt with, and incredible prices that couldnt be beat! I drove past two other Acura dealers to see Irwin. He was so helpful and got me an awesome deal. Irwin, Derek, Eric, and Alex were great! Highly highly recommended. Quick and painless.

Jesus Pizzaro was great with helping me find the car I wanted.

Excellent experience! Bill Mitchell was very helpful and professional. He thoroughly explained all the features of the car and made the paperwork an easy transaction.

There parts department was able to find the obscure part i needed for my 04 TSX. Great.

I went into Delray Acura not expecting to be able to afford a new Acura. The sales agent Liam made it possible for me to walk out the door with a car i couldn't afford, yet at an an affordable price. I don't know how he did it, but who cares right?? I got a gorgeous new TLX!! Thanks to the whole team over at Delray Acura for making this possible.

I take my MDX to Acura Delray and Michael always greets me with a smile and does his best to give me friendly, fast and quality service.

My wife and I arrived at Delray Acura at about 10 minutes before opening time. I rattled the door to see if it was open (and it wasn't). We started to walk away when the door opened and Rich Stern came out to see if we needed help. We were waiting to see if the new 2014 MDX arrived (which it hadn't yet). We had tried the 2013 MDX and 2013 RDX at another dealership about a month earlier but frankly weren't terribly impressed with the operation (a dealer that also had a Hyundai dealership, which we were also looking at but who totally turned us off).

Early on during our visit the manager, John, from Bayshore, stopped in to say hello and asked if there was anything that he could do for us (friendly, not pushy). He and Rich both very personable.

We were ready to buy once my wife found the right car. Rich was a gentleman; soft spoken, no hard sell, friendly and knowledgeable about the vehicle. Although we weren't hot on the RDX they had a tech package unit on the floor and we decided to give it another try. Great car. We went for a test drive and unlike most dealerships who have a pre-planned route, Rich instructed us to make a right and a right and then pretty much let us take the car wherever we wanted. No time limit; no rush to get back. Drive it hard; stop it short; whatever!

Needless to say we leased it the same day. All told our experience took under 4 hours from looking at different options to driving away with the car!

We were underwhelmed by the physical appearance of the dealership; where they haven't invested in fancy, they have dedicated to give the customer the right price the first time without the "negotiating game". It was very easy to do business with Rich and John and the 4 hours passed in no time at all.

We would DEFINITELY recommend this dealership if you are looking for an Acura. They also have a Hyundai dealership next door and the salesperson can help with either vehicle.

Nope, we're not getting paid to write this review; we just want to share a positive dealer experience with those who feel buying a new car is like somebody scraping on a blackboard! It was a pleasure doing business here.

We recently bought a MDX from Phil Jablon at Delray Acura. Phil took great care of us from start to finish and both the purchase and the aftersales experience has been wonderful. I would recommend purchasing a car from Phil to anyone in the market for an Acura.

The whole buying experience was effortless. Everyone was very pleasurable and our sales agent Norman Chalphin was extremely helpful. We will definitely return for our next car buying needs.

We recently leased an Acura MDX from Delray Acura. Mona was helpful and made the whole process run smoothly. We didn t feel pressured to lease/buy a vehicle (which was very much appreciated, some sales people tend to go overboard). We told her what we were looking for and she showed us our options without overselling or pressuring us, it mad the whole process more enjoyable. I would recommend Mona and Delray Acura.

Received great customer service and had a very positive experience buying a 2019 RDX from Delray Acura. Irwin and the team did a good job of helping me find just the right model, style and color that I was looking for and the finance folks were able to provide what I thought were fair terms and price for this vehicle.

The best part of my experience was how Irwin handled the entire process and how I felt afterwards. It took a few days to find the right vehicle and additional requested options were added, but Irwin provided me the right amount of updates for that time.

When I picked the vehicle up (when it was convenient for me, another positive) the vehicle looked sharp and Irwin did a great job of going through the vehicle features and the financing papers were signed in about 5-10 minutes and I was out of there. It s not often that I make a large purchase and feel this good about it. Helps that this 2019 Red RDX is an awesome vehicle!

Thanks to Irwin and the Delray Acura team for a great buying experience!

John Kerr
Boca Raton

Delray Acura, and especially Jordan Pare, did an awesome job! So awesome, we bought an MDX and a TLX!

In January, we leased our 3rd car from Ron Hirsch at Delray Acura. Once again, our experience was fantastic! Ron always gives us the time we need and helps us get the most out of our purchase/lease. He sees that we get our paperwork completed in a timely manner and ensures that all is done just right. He is very professional and always available when we need anything. As usual, we highly recommend Delray Acura and Ron Hirsch.

We purchased a car from Delray Acura this past weekend. Bill Mitchell was our salesman and he was extremely helpful in every way and we feel we received a very fair price. We would highly recommend Bill and Delray Acura as everyone really worked well together to make the sale happen. Thank you and we will be back when another vehicle is needed!

A representative (Christian) verbally promised me a $40 check up/oil (half off) change on my Acura MDX after coming in for a spare key. This was for filling out the followup survey from Acura. Should have never filled it out, after all. We had a clear understanding shaking hands, but you should always get something like something on paper. I even followed up with the guy a week later to say I hadn't got it yet and checked spam. I called, left voicemails, asked his colleagues to leave him a message, numerous times and never called me back in regards to coming in and setting up the appointment. They Lost all maintenance business and lost the sale of a future Acura. 2nd star only because the break room was nice that I was stuck in for 3 hours.

Had the most Fun of any previous car Dealership ! Irwin Baker was our salesperson who went above and beyond ! He was very knowladgable explained everything in detail. Not once did we feel rushed. We test drove other CPO luxury SUV's and none of them could match the value of the Warranty or the Special Low interest financing...

Great Job Delray Acura !

I had a wonderful experience with Irwin in the Internet sales department. Emailed and texted for the deal then picked up a few days later. Couldn t be happier. Love my new MDX.

It was a pleasure dealing with Ron Hirsch. Gave me a great price with no running back to the manager and going through the usuall routine of what do you want to pay, and if you say you are leaving, they have you sit for another 15 minutes and come back with another price.

Last month I purchased an Acura TLX from Delray Acura and had the good fortune to work with Irwin Baker on the transaction. Irwin is knowledgeable, professional and patient which made for a smooth and painless experience. After the purchase, he was always available to answer my questions and demonstrate the car's features in a clear and understanding manner. I couldn't have had a better experience. Thank you Irwin.

Delray Acura is simply gem. What an amazing team! I was thrilled with their outstanding customer service. If you're looking into buying an Acura, or, perhaps shopping around - take the opportunity and visit these guys - you will not regret it! I told both, Rob Humphrey, and his manager, Derek Brubaker, that I have not seen such an awesome attitude, while shopping for a car, in the longest time ever. Rob, what a delightful person to deal with, went above and beyond to make us happy. Most importantly, he listened to our needs, never did he try to impose, or put us under pressure of buying. Very genuine people! We couldn't be more satisfied with our new MDX car and the way Delray Acura team made us feel. They are awesome!

I was in the market for an RDX PRE Owned SUV! Irwin Baker was simply the best! He was completely transparent with me and honest and told me exactly what I needed to do with my current vehicle and when to come see him! Completely honest car salesmen are hard to come by but I will tell you one thing you have earned my business and you will be highly recommended to all of my family and friends see you in a few months! God Bless.. Be Safe

Probably the best experience i have had buying a car. Ron Hirsch made everything run smooth during the whole process. Answered all of my questions, no high pressure sales tactics,easy to work with.

Okay in new car sales but horrible service department. Always trying hard sell to upsell stuff you don't need. Highest service prices of any Acura dealer in Florida. Miserable experience every time.

This is my 7th Acura lease. My wife and I had a very pleasurable experience with Irwin Baker. Irwin was very pleasant to work with on the phone and after 3 phone conversations he was able to present me with a lease proposal that we were very happy with. The car was to be available in 2-3 days but in the interim Irwin and I were able to get a lot done on the phone and email. 2 days later my wife and I met Irwin for the first time. Irwin is very polite and knowledgeable and PATIENT. Everything he promised and everything that we wanted were perfect. We were in and out in about an hour with our new ILX. Kudos to Irwin and our First Class experience

I would highly recommend buying an Acura from this dealership. Phil was very kind and helped to quickly deliver my new car on a Friday afternoon! He also spent a lot of time explaining the features on the vehicle!

Thank you, Bill, for taking care of my new lease! Excellent treatment from the entire team!

Great experience all around. Chris Ramos was very helpful and knowledgeable. Highly recommend.

Had a wonderful experience purchasing a car at Delray Acura. Our salesperson Mona greeted us as soon as we arrived. She was friendly, informative and very patient! (never making us feel rushed even though we took a long time to make our decision). We are very happy about our purchase. Thank You Mona.

I recently purchased a vehicle at Delray Acura. I had the opportunity of meeting and dealing with an outstanding salesman. Jeff Abramowitz is an amazing person and salesman. He s the the salesman that goes the extra mile. Always picks up the phone or returns your calls in a timely manner. Without a doubt, he s passionate about his job. Very professional but funny. Keeping you entertained and a satisfied customer at the end of the deal. I guarantee he will have you leaving the dealership with a smile. Jeff is truly the best salesman I ve ever encountered. So fortunate to have met him in my time of need. Thank you Jeff. You made my experience super wonderful!

I have bought from Delray Acura parts department for many years and they go the extra mile to help me find older parts for my Legend even when there no longer available from Honda. Highly recommend the parts department to anyone needing Acura parts!

I bought my 2019 ILX over the weekend. Irwin, Bill and Derek were amazing I can't be more satisfied. I love my new car and and very happy I decided to go to Delray Acura and not another dealership. Car buying is usually stressful but you guys honestly offered me the most pleasant car buying experience thus far. No pressuring, just great customer service and you can tell they truly appreciate their customers. Thank you also for the follow up emails and calls.

I just leased my fourth car from Delray Acura. Bill Mitchel was my salesperson who was great. He took the time to make sure i understood the key features of the car before taking it out for a test drive.There was no pressure from Bill or any other Delray Acura staff personnel on me to make my decision.The buying experience was a very pleasant one.

Excellent service and very easy to buy my new car! Thank you Phil Jablon for making the process so simple!!!

Ron made the car buying experience a pleasure. He is honest, sincere and knows something about the customer experience. He could not have been any more professional as were the other Acura personnel encountered during the process. We left the dealership with a good impression and would recommend Ron to our family and friends. We may even come back to purchase another vehicle soon.

Not very honest in continually trying to sell us things we do not need. My wife got a new timing belt 20,000 miles before she needed it. Then they tried to sell her another timing belt only months later.

My wife wanted tires and they tried to sell her $300 tires, she asked for less expensive tires and they "found" $180 tires. Then when she came to get the tires, they "did not have" the $180 tires that she had told them she had wanted to buy the week before.

They also did not give me an estimate on fluids and the charge was $800 more than the original quote. When I asked to speak to the manager, he was not at work and I had to call repeatedly to reach him. He was not very sympathetic and gave me nothing for being ripped off.

I am done with them.

It was a pleasure to do business with Delray Acura. Ron Hirsch is such a great guy and makes picking out a car so easy. We got our last car from him and knew we would not go to any one else this time. He makes repeat customers for Delray Acura!! He can never leave. We love our new car!!

I bought a Acura RDX today from Irwin Baker. I told Irwin what I was looking for and he found it immediately. Irwin is very knowledgeable and professional sales person. I felt very comfortable during the whole buying process. The process was very fast and smooth. I would recommend Delray Acura and Irwin to anyone who is looking to purchase a new vehicle. 5 Star experience.

Their online parts ordering is great. My son and I ordered parts for his 2005 Acura TL on a Friday and we received them via UPS the next Friday. Parts cost were close to what I could find on EBay. I was uncomfortable ordering parts off of EBay and decided to try this group out. Glad I did, everything from ordering, packing, shipping and receiving went great.

JD provided great customer service and helped me find exactly what I was looking for....helpful without trying to push anything.

Just bought our new 2019 Acura RDX from Delray Acura! It is a beautiful car and we were extremely pleased with the patience and knowledge of our salesman Chris Ramos. He explained in detail all the new features of the car, and we took it for a test drive to experience it first-hand. As this is our first new car purchase in many years, we were shopping around to compare many other luxury SUVs (BMW, Audi, Infinity, Lexus). We returned to Delray Acura 4-5 times to look at features and colors, and there was NO PRESSURE at all from any of the staff. We felt welcome each and every time we visited. We concluded that the Acura RDX had the best technology features we wanted, along with being the right size, comfort, and style we liked. I would highly recommend Delray Acura for your next car purchase. We also like that it is a long-time, local, family-run business that gives personal service to its customers.

DAVE is finance is the MAN! Took care of our concerns and addressed them quickly and made everything very easy! Seamless experience! I would recommend Delray Acrua and our salesman Irwin and Dave in finance to all family and friends!

The staff was very friendly and helpful. Our salesman Jordan was patient and accommodating, we highly recommend this dealership.

I came in looking to purchase a car. I was very happy and impressed with the professional service I received. Thank you for making this purchase a positive one.

Though I purchased a sonata from Hyundai. I look at tlx and staff was pleasant and helpful.

Recently purchased our new RDX from Delray Acura. Liam provided us with fantastic customer service and was a pleasure to work with. Thanks Liam!

Best experience ever . I went to coggin acura up in fort pierce first , horrible experience . Delray acura treated me as family . The salesman was very polite and answer everything I need it to know . I am an acura buyer 4 times . I love my 15 Acura TL . Great price and it s in perfect condition . Like new . Thank you delray acura for the wonderful experience.

Ordered attachment kit for rear-view camera from the Parts department online. They shipped it out promptly and received within 2 days! During the installation, I realized that a piece was missing from the kit. I called and talked with Greg who explained that they could not re-order a single part but had to order the whole kit instead. He did so with no problem and sent me the part, or what he thought the part was. It turned out it was the wrong part. I was disappointed so I sent him a fax circling the correct part so there would be no mistake this time around. It turned out that the part was missing from both kits! He got on the phone with Honda and they shipped another kit from a different region and that one had it! Though the process was somewhat of a hassle for me, it was not Delray's fault and they did everything they could to make it right. In the end, I'm loving my new rear-view camera :)

Ron Hirsch is amazing. Easiest car buying experience ever!

GREAT experience with Delray Acura! I worked with Ron initially to pick out the vehicle. Jordan handled the negotiations and Jenny was a pleasure to wrap up the deal! We love our new TLX!

I have been researching cars for the last few months and have dealt with 6 different dealerships and none came close to the service and price that I received at Delray Acura. Ron Hirsch was such a pleasure to work with. Ron answered my first email inquiry about the car well after the dealership was closed for the night and answered every phone call and text. He did not apply an ounce of pressure and was very laid back throughout the process, which is very refreshing.

They truly work as a team at Delray Acura. M y husband could only get to the dealership to see the car on a day that Ron could not be there and Bucky stepped in with the assist. Again, no pressure....laid back.

We came in with our own financing and Alex Temple was able to get us a better rate and was sure to explain everything thoroughly.

We are very pleased with our experience at Delray Acura. I am over the moon with my CPO 2016 Acura TLX!!

Customer service at the parts department is poor, would not recommend to deal with them.

Walked in the door to this dealership knowing very little about Acura, just letting my son look around, hoping to purchase his First Car. You where our First Stop and our LAST ONE! Jeff, you surpassed by far any expectation we might have had; I so appreciate your patience with my son and with my million questions. Not once did you make me feel rushed and or pressured. You answer our every call and/or text almost immediately. Your smile and constant attention to details made this experience surprisingly pleasant and fun. Your knowledge has now turned us into faithful Acura lovers!!! You are a FANTASTIC addition to the Delray Acura staff. If you happen to call or visit this location, ask for JEFF ABRAMOWITZ you will be happy you did!

Worked with Jeff Abramowitz who did a great job of getting us set up with a 2020 Acura MDX. Very professional and we were in and out in under 2 hours!!!! I really like this dealership. Shoulders above Rick Case Acura, the Delray Team is truly customer oriented. Our second car from Delray and we ll be back in the future!

I recently purchased a TLX from Ron Hirsch. The experience was very pleasant. As a former Acura salesperson, my expectations were very high. (I actually worked for a different dealership).

Ron's professionalism was top notch. It was no nonsense. No back and forth. Everything he represented was exactly what I received.

The entire dealership experience was great. I would wholeheartedly refer anyone to Ron, and the team at Delray Acura.

We just leased an MDX. Phil Jablon was our salesman. He made the whole process easy and stress free. No pressure, just made sure that we were completely informed before making a decision. This is our second lease through Phil, but it certainly won't be our last. By the way, love the car.

Got immediate attention. They took care of the issue and I was on my way. I purchased 4 vehicles from them.

From the moment we walked in Irwin treated us like family. He drove us back and forth from lot to lot until we found exactly what we were looking for. We never felt pressured or pushed in any way. The whole experience was easy. In the end we walked away with an amazing new car that fit all our needs. Irwin made this all possible. I d highly recommend Delray Acura for anyone looking to buy a car.

This is our 4th Acura from Delray Acura . Phil Jablon was great to work with. He worked hard to get us the best deal. We love our new RDX.

Bill Mitchell was a God sent with getting me a wonderful deal.. He was very helpful and very knowledgeable about everything. I would highly recommend Bill and the Delray Acura dealership. I look forward to sending my family and friends to see Bill Mitchell as I know he will take good care of them.
Everyone at the dealership was wonderful and made getting my vehicle a nice experience.

I just bought a new car from Delray Acura and had a great experience. Phil Jablon was my sales consultant and he was excellent- very honest, patient and extremely helpful throughout the entire process! Even after the purchase, I stopped by and he took some time to help with a few questions on some of the features of the vehicle. Phil and Delray Acura get my 5 Star Review and recommend them highly.
Gary

Bill was our salesman and was extremely helpful and knowledgeable. Our experience with the whole crew was great from start to finish!!

I purchased my second new car from Delray Acura on Saturday, 3/30/19. Everyone who I dealt with to finalize the transaction was very friendly and professional. I was particularly impressed with Jesus, the salesman who assisted me from the beginning to the end of the process. His goal clearly was to sell a car, but like everyone else I met at Delray Acura, he was nothing less than professional. He was not the stereotypical pushy what can I do to put you in a car today salesman. Jesus was very knowledgeable about the product, he did not try to persuade me to buy unnecessary upgrades and he made the stressful process of buying a car as easy as possible. We even enjoyed some pleasant conversation while waiting to meet with the sales manager, finance manager, etc. I would not hesitate to recommend Delray Acura to anyone interested in purchasing a vehicle.

Thank you, Eric Palmer (Service Advisor) very much for your good service, yesterday; it was a very good experience. Also, my "2015 MDX" thanks you and your good technicians!

Shopping around for a new car. I was pleasantly surprised when I test drove a new Acura. Everyone at the dealership was very nice and explained all current advertising campaigns. A++++

Had a great experience leasing my first Acura from the dealership. Bucky and Irwin in sales were great, and Alex in the business/financing department was wonderful, too. All very nice men and not pushy at all. I feel like I got a good deal on a great car and am very pleased.

Great service employees. Service can be slow. Waiting area nice

Jeff was very professional, honest and efficient! It was a pleasure to work with him and Delray Acura!!

My recent leasing experience at Delray Acura was perfect. In November 2017, I leased my 4th Acura (first 3 leased in Miami where I previously resided). Without a doubt this has been the best leasing experience thus far and the 2018 Acura MDX is fantastic! I worked with Liam McGrady on the lease. He was respectful, genuinely listened to me and didn t play any games. I told him exactly what I wanted and gave him specific parameters including price within which to work... and he 100% delivered on the vehicle and even saved me money. Negotiations were basically non-existent, as there was no need for any. The dealership located the vehicle I wanted (1 out of only 3 available in Florida) and quickly coordinated an exchange in order to get the vehicle on-site in under 24 hours. They never attempted to convince me to take one of the MDXs on the lot (really appreciated that, as I knew what I wanted). My husband was away on business and I ended up veering from my original plans (to return with him to finalize the lease) I had such confidence in Liam and felt comfortable enough at the dealership, that I continued on to finalize the lease on my own that afternoon. Fast forward 3 weeks and here we are, with a beautiful MDX in the driveway and a lease that reflects the deal I was promised no bait and switch in sight! I have nothing but great things to say about the entire process, such a positive experience. Much thanks to Liam McGrady & Delray Acura!

Thanks, Phil! You made my car shopping experience easy and enjoyable.

I took my mother with me to purchase a vehicle today as it was my first time buying a car and the buying process at Acura was great my sales person was Nara she was great and she kept us informed the whole time thank you Nara

I just leased a beautiful ILX from Delray Acura and had a very pleasant experience. I would highly recommend Phil Jablon who thoroughly answered all of my questions; he was professional and patient. I plan to return to this dealership for my service needs and future Acuras!

Received great service from Ron Hirsch while leasing my 2019 Acura ILX. Thumbs Up! Thanks Ron.

Just want to thank Jesus and Alex for there help with my uncle Donald s search for a new car and their timely manner in which they processed the paperwork and got us on the road with a new TLX.

Ron Hirsch was very helpful. He answered all our questions and gave us the time we needed to make our decision.

My salesman Jordan and his sales manager Derek were an outstanding team! Me and my wife leased a 19 MDX and could not be happier. They made the entire buying process a seamless and enjoyable experience. Jordan is very knowledgeable and went through the entire car with us and was very patient. I will always recommend Delray Acura and will be doing business with them in the future.

Wasn't planning on buying an Acura - actually walked into the wrong door, but the very friendly and informative Jesus, just couldn't be counted out. Even after going back over my list of possible new cars and getting a slightly better deal, Jesus' professional manner and expert salesmanship won me over. Very satisfied with the car and super happy with sales experience. He is a gem! The dealership should be proud to have him represent their company and know that he swayed a very hard headed woman into buying their car.

Irwin Baker 5 Stars in Experience and Professionalism - From the initial telephone conversation, Irwin was extremely professional and quickly understood what we were looking for. Certainly, buying a car tends to be a long and stressful process, but Irwin's experience and professionalism made it a fairly simple process. In a few hours, we drove an RDX with the price and conditions we were looking for.

I wanted to say what a great experience I had at Delray Acura with special mention of my sales rep Liam McGrady. I've leased at least 15 other Acura's and being in Broward County Rick Case usually wins the business and they are up the street. This is the second Acura I've leased from Delray and once again it was worth the 45 minute drive. Liam reached out to me about 3 years ago to let me know the previous rep I worked with (who was excellent as well) had left the business. He stayed in touch without being annoying, was always professional and when I was ready to make a move he earned the business and took a sale away from Rick Case last month. I have referred two people to Liam and that was before I bought from him. Most importantly Liam listened to what I needed and delivered the RDX I wanted at a fair price. The Mgr was also great and when a small hick up came up he took care of it without an issue, always focused on my customer satisfaction and thanking me for making the drive north to Delray. Once we were done it was dinner time and what's not to love about Delray Beach for dinner choices? LOL Liam and Delray will for sure be the ones I reach out to when we have to get our next lease. GREAT JOB!
JC

I had an excellent car buying experience with Liam at Delray Acura. We negotiated a price quickly, and he went out of his way to find the vehicle I wanted in the color I preferred. He made sure the process went smoothly from start to finish. Very happy with my purchase!

I'm looking at buying a used Acura from a private seller, so I called Delray Acura to see if they could perform an inspection on the car. The woman on the phone basically told me 'I don't know, if we have time I guess,' and when I asked how much it would cost and how long it would take, she said she doesn't know, or something to that effect. After that I thanked her and got hung up on. You don't know? Do you not service cars there? Do you not perform vehicle inspections to find out what needs to be worked on? There was nobody else there who might know? What a waste of a few minutes that phone call was.

Mr. Liam McGrady was our agent in leasing the car. He was very helpful and courteous and I will highly recommend him to those who want service from your firm. Sincerely!!! Lloyd Jaffe