Jj Schwartzy

Review of Sheehan / Delray Acura & Hyund...

I will never buy an Acura again.!! It s not just t...

I will never buy an Acura again.!! It s not just the sale of the car but the service afterward. The 2 dealerships closest to me provide horrible customer service. I have an issue and called the service manager Ron or Rich what ever his name is . First no call back . I called back the next day. We discussed my issue. His attitude was rude. He told me that I could go to any Acura dealership ,that I didn t have to go there . I let him know that I was filing a complaint with the BBB and contacting Acura. He said that since I said that he would talk to the owner and would call me back. What a shocker, I never received a call back.
The horrible customer service obviously starts at the top !!