Brian surita

Review of Sheehan / Delray Acura & Hyund...

Ordered parts and asked to be notified if any dela...

Ordered parts and asked to be notified if any delay. Over a week later I still have not recieved a call or parts. I called to figure out what is going on and after the fifth call someone finally stopped putting me through to different voicemails. I stated wanted to find out about my parts. Without saying a word he put me on hold, did not ask for my information or order number. After waiting on hold for an hour I finally had to hang up. Called back and tried to get a hold of parts manager. That was another 3 calls to different voicemails. Tried twice more to get ahold of the general manager and was put through to even more voicemails. After about 6 hours i was finally able to get a hold of someone, but still they couldnt help. I had to cancel my order and go through a different dealership. This other dealership didnt have any parts in stock yet still was able to get me parts the next day. In every shape and form I would highly recommend spending your money at a different dealership.