Shawnee Mission KIA Reviews

I worked with Kenzel. He was one of the best in the business. He took excellent care of us, he was knowledgeable and down to earth.

Kenzel was the best, did a great job! until we webby to trade the car in at another dealer and found they had failed to mention the car was declared a total loss but sold it to us anyway. I will never go here again and I recommend you stay away too.

Bought a car a year ago with salesman Vegas he was great! In for service today an he's still taking care of me! Highly recommend!

I went in to look at a vehicle we wanted to purchase on Saturday. I spoke with the floor manager after test driving a vehicle that needed tires replaced. He informed me that he would have the tires replaced and that it would be ready to test drive on Monday so we could make sure the issue was resolved. Tonight we drove in to test drive the vehicle with the replacement tires and I was told it was a misunderstanding and he did not tell me this. It was a shame I took of work early to try and give Shawnee mission Kia my business and I will not make that mistake again. He asked me to purchase a vehicle prior to getting the issue resolved without any guarantee the tires would resolve all the issues.

Kenzel simmons was very helpful, accommodating, professional, and willing to patiently answer all our questions.

Had a good experience here purchasing my 2014 Hyundai Sonata. Paul was my sales rep, who did a nice job getting me in any vehicle I wanted to see, and working with Frankie to get me the right rate.

We just purchased a vehicle from "Peaches" and it was the best interaction we have ever had with a car salesman so far. He was very nice and worked hard to accommodate our requests. Most importantly, he was never overbearing, and we never felt like we were being really pressured in to anything. Overall, this was a great experience.

Kenzel Simmons what a great buying experience! It was the best car buying experience I have ever had. The curtesy and professionalism was greatly appreciated. You made the process fun. I will define tilt recommend you and the dealership to anyone. I love my new Sorento! Thanks again!

If you want to get a great deal on a car I suggest Shawnee mission Kia! Paul Davalos helped me get a great deal on a 2015 Kia Forte! My first buy too!! Everyone was nice and welcoming!!

EXCELLENT AND PROFESSIONAL SERVICE .. THANK YOU LUKE FOR ALL YOUR HELP.

Kenzel Simmons is a miracle worker thanks for everything

Had a super easy time buying my first car from Robert. Got my car for exactly what I wanted no hassle. He helped me through the experience of buying my first car and I never once felt rushed or mistreated. Great experience I would definitely recommend to anyone.

Go see Earl Stephens!! He put in a lot of work to find my white Kia Optima!

Bryan Ball and Jeff Huffaker were very knowledgeable and were prepared for me when I came in, so I wouldn't have to wait long since I had my kids with me. The finance department was very busy but the man who helped me (I don't remember his name!) was still patient and friendly despite it being past closing. An all around great experience.

I came into Shawnee Mission Kia just to look around and see what options I had. I had the pleasure of speaking to Jose. He was a delight to work with. Made the entire process a amazing experience. He gave me all the information on the Optima I was looking for and before I left I was thanked by the Manager Temo for stopping in and my business. They do go above and beyond for customer service here. Def. be sending more people here!

Had the best experience ever. Vegas tried everything in the book to help me and he did. He stopped at nothing to get me a deal. Go see Vegas if searching for a car!

An all around amazing experience! Great staff, stellar attitude, and Joshua and Ryan went above and beyond to make sure I got exactly what I needed at a great price! I'll definitely be sending friends and family their way!

Terrible service! Unbelievably bad. I brought my car in because it started rough then ran perfect. 9 DAYS LATER... I still don't have my car. Each day I have to call to find status. The answer is waiting on "somebody for something" and "checking something else". Nobody has a fire under his/her butt to get this solved. Ridiculous with my rental costs going up each day.

The people are great. The salesman Gomi is fantastic. Absolutely no pressure to buy from Gomi.

Kenzel Simmons is the BEST salesperson I have EVER dealt with and I have dealt with alot. He is funny, personable and VERY PROFESSIONAL, I would most definitely be a return customer for him.

We came here to find my first car and AJ helped us. He did an awesome job and made the process as easy and smooth as he could for us. I love my new car! I totally recommend coming here.

Robert Fells was a wonderful help to me. Was very persistent about finding me my dream car. Never gave up on me. Called and emailed me all the time to give me updates. Did a wonderful job and very knowledgeable!!!

Great experience. Tony is a super nice person and he made sure I got the car I wanted.

I recommend all to stay away from this dealership. I felt belittled and felt like this dealership was insulting my intelligence. I went in this week looking to purchase a vehicle; a 2016 Forte Kia. Now, I know my credit situation is the not the best, however I wanted to see how they could help. I met with Joey, who was very courteous and respectable, and explained to him I was in the process of buying a new car for a reasonable price. To make a long story short, when they ran my credit one of their lenders, Capital One, was going to offer me an 18% interest based on my credit report. This was way high to me, but understandable due to my credit. The terms they came back ended up being ridiculous; $376+ over 72 months. I declined this offer and asked Joey and His Sales manager to see if they could lower the terms and the interest rate. They came back the second with an offer with 9% interest, but with the same terms of 72 months. I told them I would get back to them after I spoke it over with my wife. A few days later, I ended up applying directly through Capital One Finance to see if they could provide me with a lesser rate. Come to find out, Capital One gave me an Interest rate of 6.95%. With this approval in hand, I went back to the dealership a second time. I met with Joey and his Sales Manager, and explained to them both that Capital One offered me a better interest rate and terms. The Sales Manager told me "Great I can get you in the Kia Forte with those terms you have chosen" We went through the pricing and all that good stuff, however when it came down to finalizing the pricing, he tells me that I will be getting the car with a 18% interest rate rather than a 6.95% Capital One financed me for. I ended up calling the Sales Manager on his mistake with the interest rate and ended up getting kicked out of the dealership for it. He bluntly told me that "I do not like being called a liar" and told me to leave. As I was walking out the door he says, "I can show you that Capital One gave you an 18% interest rate" but at this point it really didn't matter because I had showed him the letter of approval from Capital One from my phone when I first came into the dealership the second time. How can you kick somebody out of a dealership for telling the truth and calling out the Sales Manager on his mistake?

I can't tell anybody how to run their business, but honesty and integrity is not on this dealerships list. It seems as though they don't care anything about their customers at all. They will try to manipulate, and use illegal sales tactics to do it. I would give my advise, but what's the point , I will be seen as another grumble individual to them who came into the dealership with bad credit.

However, I did get a new car through Blue Springs Hyundai with the interest rate offered by Capital One. In the process I came out with a better car and better terms. They treated me with respect, but most importantly as a valued customer. I ended up getting a 2016 Hyundai Elantra Value Edition at a very reasonable price; much better than what Shawnee Mission Kia was going to offer me for the 2016 Kia Forte.

Ron was an awesome person to deal with. He did everything he could possibly do to get me into a car. I would work with him again when buying a vehicle!!! Thank you.

Kenzel Simmons, my experience with Kenzel and the entire team at Shawnee Mission Kia was flawless. Knowledgeable, straightforward, kind, and hardworking to help. I would highly recommend Kenzel Simmons to work with in your quest to purchase a vehicle.

I bought a 2013 Kia Soul yesterday and worked with Daniel Ortiz. He was extremely personable and easy to work with and made the experience a pleasant one after a not so pleasant day of shopping at other dealerships! He was able to quickly work with the manager Frankie (who was also great) to meet our price needs. Next time my friends or family need a car I will definitely recommend Daniel and Shawnee Mission Kia!

Paul Davalos was awesome, he worked with me and their credit department and I was able to walk away with a new Forte with no money down. This is my second purchase with Shawnee Mission Kia and I will continue to come back.

Kenzel has been wonderful I will recommend him to any of my family and others.

My wife and I were in need of a "new" vehicle as the transmissions failed on both of our vehicles. Our credit was much less than appealing as we had both been laid off within 4 days of each other in 2007. We had lost our home, both new vehicles and almost everything else that we owned. We never thought we would be able to purchase a newer vehicle ever again. John Coyner and the pre-owned team at Shawnee Mission Kia changed that for us. John was compassionate, empathetic and reassuring in his tone and demeanor. I had spent the entire day at 12 different dealerships and was made to feel that what I needed didn't matter and that I was unimportant to them because I wasn't a "big sale" for them. I expected the same from SM Kia, but received the exact opposite. We were treated as though we were the most important people to everyone involved in the process. The Finance team worked miracles to get us financed and John showed us every vehicle that we were interested in. Each person in the process stayed far past closing to ensure that we drove away that night in a car that was right for us and was within our price range. This was a completely new concept in car sales that I had never seen before. When we drove away,we felt as though we had made new friends at SM Kia and look forward to seeing them again. Thank you is not sufficient for allowing us the opportunity to re-establish ourselves and feel respected once again. You have assembled a winning team and I will shout those words at the top of my lungs for all to hear.

I recently applied online for a loan thinking there was no way because my credit was bad, but Lauren was able to get me approved!! I went in and spoke with Joey who helped us extremely well. The 2013 soul I was approved for had already been sold, but they were able to get me into a 2015 soul for around the same price!!!. Took awhile only because the internet kept going down, but I will buy here from now on!! Couldn't get approved at a buy here pay here lot, but now driving a pretty much brand new car love it!!! Go check it out!!!

Vegas was a cool guy and I appreciated the time he took with me while making this important purchase!

Stopped in on a Saturday and met sales associate Matt. He was direct, friendly, and professional. Lead me through a test drive and was kind enough to answer all my questions. If you are thinking of visiting the dealership, ask for him, he was a pleasure to work with.

Kenzel Simmons treated us extremely well. He answered all our questions, was very knowledgeable, and very nice. He is a great salesman. I recommend everyone to deal with him!

WOW! From the moment I walked in and was helped by Bryan Dahms my car searching experience was over and I found my new home! Thank you Bryan for letting me bounce back and forth between Optima and Forte with no pressure. I was even able to drive them each for a whole day. Finally I decided on the Forte and Bryan's hand holding was ended!! Thank you again Shawnee Mission Kia and Bryan Dahms for a stress free endeavor

Excellent customer service today, car well taken care of.

Kenzel Simmons is a great car salesman. I recommend you come on down to Shawnee Mission Kia and ask for Kenzel

Shawnee Mission Kia provided great service. I'm happy with the entire service team. Keep up the great work.

I had a horrible experience last night. Me and brothers went in yesterday to drive a KIA stinger and were told to come in as they had all trims available. We went in and met a guy with a red scar over his right eye who immediately assumed were foreigners and could not afford the car. He told us that he did not have anything in stock and told us he would check our credit score before even letting us see the car. This is a KIA for Christ sake and not a Lamborghini or a Porsche. He destroyed our holiday spirit and discriminated against us. Money is not an issue for us but we will make sure not to spend it at your dealership.

I was very pleased with the service I received from salesman Roberts Fells! I had a different kind of situation & he was able to hold the car I wanted until I got everything straightened out. Everyone was very helpful & nice, would recommend anyone to buy a car here! Great experience!

Kenzel Simmons help me out to get in a new car. I have tried many others werent willing to help me. Kenzel helped me a lot. It took a lot of work with my current situation and Kenzel made it happen for me. I will definitely be back to him for my next vehicle. Kenzel is very positive and put off a great vibe i highly recommend to any one who needs someone willing to put in work to help get in a newer vehicle. Especially first time buyers.

The people were great to work with for my unique situation with my trade in. The sales manager was honest and up front and the sales lady I worked with was new but was great!

Every one I've dealt with in sales and service has been extremely nice and helpful.

Worst experience ever after purchasing a vehicle. Salesman was great got me the car I wanted however I don't know if its management that has an issue with communication to customers or what. I was being dodged anytime I asked a question and no one would call back if you left a voicemail to four different people. I do not recommended purchasing a car from this dealership, just go somewhere else to get a better experience.

Fiance guy was extremely pushy and would not let you get the car without signing up for GAP insurance (which we did not want) just say screw it will we get it and then cancel immediately, guess what they CHARGE YOU to cancel something that you told them you did not want.

My sales guy Ron Johnson was super friendly, knowledgeable and very helpful. Everyone was nice and made the process of buying a new car that much easier with peace of mind. I'm so happy with my purchase.

Ask for Vygintas ( Vegas ) He is very helpful and understanding. He will most definitely work with you and get you in what you want! Today I get to walk out with my new car !!!!

We just got a great used (less than 4K miles!) Sportage. We worked with AJ and it was great. They worked with us to make sure the car was what we needed. No pressure, but good consistent communication and relatively painless finance procedure. I'd definitely work with him again!

We bought our Kia Sportage here in 2013. They worked with us to get a model and equipment level that really met our needs and still be within our budget. Routine maintenance service has been outstanding and priced to compete with 3rd party shops. The very few things to ever go wrong with the vehicle were promptly fixed under warranty. The sales guy who sold us our car is still here and will probably get to sell us our next one. If you like Kias, this is a great place to buy one.

Well, it turns out the same salesman who sold us our 2013 Sportage (which we still have and with which we are extremely happy) got to sell us a second new Kia, a Niro LX hybrid that's been averaging 49 MPG, and we prefer the fast lane, tyvm. Keep up the good work. You've earned our business.

I truly enjoyed my experience at SM Kia. Vegas made the experience comfortable (bad jokes and all ) plus I didn't feel rushed. I hate the car-buying process and this is the first time I didn't feel like my business was just another commission. The finance team answered all my questions and didn't move forward until I felt comfortable. Overall, I'm beyond satisfied with my purchase and appreciate Vegas and guys at SM Kia helping me.

Excellent customer service! I dreaded the thought of having to go to a dealership to find a new car. I always feel pressured and taken advantage of. Thankfully, this was NOT the case at Shawnee Mission KIA! They made my fiance and I feel comfortable as soon as we stepped onto their lot. Our sales consultant, Anthony Hayes, was easy to work with and respected all of our wishes and boundaries. Their finance consultant, Stacy, did not pressure us and respected our decision. She was very interpersonal and easy to work with. Overall, I felt like I got the car I wanted for a good deal with respectful and professional dealership.

Thank you Shawnee Mission KIA for making the car buying process enjoyable again, as it should be.

One word Awesome! Jose was not only efficient but very respectful. He is approachable, detailed oriented, and offers more than just the basics! He not only found the car I wanted but offered it to me in a variety of different colors!

My daughter Jasmine came to Shawnee Mission Kia to purchase her 1st car and the service Jose provided was awesome. When we arrived Jose was already working with another Jasmine. He made sure that he provided us with a warm greeting and assured that he would be with us shortly. Jose knows how to treat his customer by providing great customer service. Jose also provided me, Jasmine's mom, with great financial tips while waiting for Jasmine to make her decision. Thank you Jose for selling Jasmine her 1st car.

Kenzel Simmons made making this car buying decision very easy! His energy, knowledge, and enthusiasm made it a no-brainer to get us into our new Kia Soul!

This dealership sent by mail a card with a scratch off with a chance to win cash. It is very misleading as when you go to the dealership thinking you have won a cash amount they will inform you that it only puts you in for a drawing to win. This is a scam and nothing less. BEWARE

Kenzel was such a pleasure to work with! He had a great sense of humor but was very professional at the same time! He made our car buying experience an enjoyable one.

My wife and I worked with Bryan Dahms to buy our minivan from shawnee Mission KIA last year. He was easy to work with, courteous and professional. Mostly, he actually listened to my family's needs unlike the other guys we visited at Honda! I was able to work with him to get the van we wanted at a very competitive price and actually enjoyed the experience. If you are looking for a car and go to Shawnee Mission KIA definitely ask for Bryan Dahms!

Kenzel Simmons is amazing! Very professional yet so personable. He made the impossible possible for me. If you are in the market for an affortable yet classy vehicle go see Kenzel Simmons. He can make it happen! Thank you Kenzel!!! :)

We went into the dealership looking for an SUV. Then we decided that was not for us our sales rep suggested that we try the minivan. We absolutely loved it and took it home.

My boyfriend and I just purchased a car from Shawnee Mission Kia . Thanks to the sales man Earl Stephens who helped us out through the whole process we can now ride in a reliable and decent car. Thanks Earl Stephens we appreciate your service

Great place to have your vehicle serviced! John Hickman was really helpful and very very nice. Would recommend to everyone.

Great service center. Very nice waiting area with WiFi, popcorn, cable, and vending machines. Good selection of vehicles, we have purchased one from them. Easy location (Shawnee Mission Parkway and I-35)

He got me SOLD! Kenzel Simmons cater to my busy schedule. He even deliver my new 2016 Kia Sedona. Hands down the best experience in buying car. I definitely will be bringing my wife and daughter to get another one. Come see him Kenzel Simmons! He will never fail you!

Christopher B
Verizon Store manager.

I appreciate the excellent service. They have my history and keep me updated on future service needs.

John Munz was absolutely amazing to work with. Honest and straight forward. Polite and attentive. Easy to contact. Responsive to all our questions and knowledgeable about his products. Very pleased with John and would highly recommend working with him to anybody looking to purchase a new kia. Thanks for working so hard for us John.

Kenzel Simmons was very easy to work with and communicate with during the buying process and even after it on some follow ups.

Truly disappointed. I worked with a salesperson for about a month to get everything in line to purchase a car. When it came time to sit down and select a car I was told the interest rate for a used car and a new car was almost double what I expected. When I went online to check out my qualifications with the lender I learned that the sales person/Kia was up charging the interest rate by about 10% for new and 13-14% for a used car.
At least I was able to get a car somewhere else and get the right interest rate for a more quality car.
I wish I could give no stars.

Everyone was very friendly& helpful with my concerns about car repair. They had my car completed in a timely manner.

Begi was the best sales woman I've ever encountered, She was professional and courteous to my needs and my budget. I drove off with the car I had been wanting..Thank you Begi

Kenzel and Quinn were very helpful with our car buying experience. They were courteous, thoughtful and went above and beyond to make sure we got the exact car we wanted.

Igot great deal with them & Vegas such a great salesman!!!

Excellent service reasonably price services wonderful staff

From sales to financing to service and followup, I've found Shawnee Mission KIA to be a friendly, honest and reliable dealership. My Forte drives like a breeze and gets great mileage, and I take comfort in knowing that the warranty is for 10 years/100k miles.

Kenzel Simmons is awesome! He was able to step in place for a sales person that was out of the office and took great care of us rather than us having to wait for a previous sales person we were dealing with, and still have the previous person credit for the sale. He's got a great personality and even offered to use his Kia commission card to have an extra car key made so that we didn't have to spend the extra $$ after just purchasing a vehicle. What an awesome guy to deal with!

They took care of me ,in a timely fashion. Let me know what I needed, but No high pressure sales. Happy with the Service.