My wife and I were in need of a "new" vehicle as t...

My wife and I were in need of a "new" vehicle as the transmissions failed on both of our vehicles. Our credit was much less than appealing as we had both been laid off within 4 days of each other in 2007. We had lost our home, both new vehicles and almost everything else that we owned. We never thought we would be able to purchase a newer vehicle ever again. John Coyner and the pre-owned team at Shawnee Mission Kia changed that for us. John was compassionate, empathetic and reassuring in his tone and demeanor. I had spent the entire day at 12 different dealerships and was made to feel that what I needed didn't matter and that I was unimportant to them because I wasn't a "big sale" for them. I expected the same from SM Kia, but received the exact opposite. We were treated as though we were the most important people to everyone involved in the process. The Finance team worked miracles to get us financed and John showed us every vehicle that we were interested in. Each person in the process stayed far past closing to ensure that we drove away that night in a car that was right for us and was within our price range. This was a completely new concept in car sales that I had never seen before. When we drove away,we felt as though we had made new friends at SM Kia and look forward to seeing them again. Thank you is not sufficient for allowing us the opportunity to re-establish ourselves and feel respected once again. You have assembled a winning team and I will shout those words at the top of my lungs for all to hear.