I recommend all to stay away from this dealership....

I recommend all to stay away from this dealership. I felt belittled and felt like this dealership was insulting my intelligence. I went in this week looking to purchase a vehicle; a 2016 Forte Kia. Now, I know my credit situation is the not the best, however I wanted to see how they could help. I met with Joey, who was very courteous and respectable, and explained to him I was in the process of buying a new car for a reasonable price. To make a long story short, when they ran my credit one of their lenders, Capital One, was going to offer me an 18% interest based on my credit report. This was way high to me, but understandable due to my credit. The terms they came back ended up being ridiculous; $376+ over 72 months. I declined this offer and asked Joey and His Sales manager to see if they could lower the terms and the interest rate. They came back the second with an offer with 9% interest, but with the same terms of 72 months. I told them I would get back to them after I spoke it over with my wife. A few days later, I ended up applying directly through Capital One Finance to see if they could provide me with a lesser rate. Come to find out, Capital One gave me an Interest rate of 6.95%. With this approval in hand, I went back to the dealership a second time. I met with Joey and his Sales Manager, and explained to them both that Capital One offered me a better interest rate and terms. The Sales Manager told me "Great I can get you in the Kia Forte with those terms you have chosen" We went through the pricing and all that good stuff, however when it came down to finalizing the pricing, he tells me that I will be getting the car with a 18% interest rate rather than a 6.95% Capital One financed me for. I ended up calling the Sales Manager on his mistake with the interest rate and ended up getting kicked out of the dealership for it. He bluntly told me that "I do not like being called a liar" and told me to leave. As I was walking out the door he says, "I can show you that Capital One gave you an 18% interest rate" but at this point it really didn't matter because I had showed him the letter of approval from Capital One from my phone when I first came into the dealership the second time. How can you kick somebody out of a dealership for telling the truth and calling out the Sales Manager on his mistake?

I can't tell anybody how to run their business, but honesty and integrity is not on this dealerships list. It seems as though they don't care anything about their customers at all. They will try to manipulate, and use illegal sales tactics to do it. I would give my advise, but what's the point , I will be seen as another grumble individual to them who came into the dealership with bad credit.

However, I did get a new car through Blue Springs Hyundai with the interest rate offered by Capital One. In the process I came out with a better car and better terms. They treated me with respect, but most importantly as a valued customer. I ended up getting a 2016 Hyundai Elantra Value Edition at a very reasonable price; much better than what Shawnee Mission Kia was going to offer me for the 2016 Kia Forte.