Rubens at the Palace and Hotel4141 Review

Excellent hotel, well located near the palace. Very helpful and professional staff. The breakfasts were also 5-star.

Wonderful hotel to stay. Maisy, Polly, Tom and all the staff are to be commended. True hospitality. I was travelling alone but never felt lonely. Thank you x

It's a wonderful hotel that has great staff and the walk to the underground is a breeze. It's nice to have it so close to the Palace also.

Great location close to Victoria (and Liz & Phil's). But cold room with no obvious way of turning on the heat.

The breakfast very good. The beautiful hotel Excellent location

An awesome location right near Buckingham Palace. I love the enterior architecture of this hotel. It's well maintained and I am glad it is so that folks like myself can appreciate and admire it. The service at the hotel is excellent. Thanks for the lovely London experience.

Expensive but expected for its location. Polite, happy, helpful staff.

A magnificent stay, definitely worth the extra money if you're looking to treat yourself a little!

Fantastic! Beautiful rooms, friendly and informative staff, excellent location for walking.

While at the first day their service was extra ordinary, the rooms feel a bit old and lack the five stars elements. The carpets feel old, same goes for the bathroom and the lightening. The room wasn't made after 14h and the floors arent really sound proof. Overall - ok for London and the great location but surely not a five star experience.

Dog friendly luxurious hotel a stone's throw from The Palace. Staff and service is calm, appropriate and discreet. Beds very comfortable. Live music and cocktails before a sumptuous dinner.

A lovely afternoon tea experience. The service was great, the food was delicious and the location is perfect. We will absolutely return.

The hotel was really good!
Love from .

We were there for afternoon tea. It was "reasonably" priced compared to Fortnum and Mason's. Wonderful and amazingly all my kids enjoyed it. The food was great. I recommend the hotel tea blend.

Staff is very helpful for planning your days and transportation. Get the triple fried fries at the restaurant, they are not on the menu. No fridge so don't bring back leftovers that need one.

Stunning venue for an upmarket 'royal' experience, right down the road from Buckingham Palace.

Very good afternoon tea - quality without the pretentiousness of some places.

Location: Central London near Victoria station, beautifulness rooms and elegance, service high quality and very carefully.

Classic full service hotel. Staff very attentive and the ambiance relaxed.

I recently had the pleasure of living an unforgettable experience by staying at The Rubens at Palace.
From the pre-arrival, with a gentle and gentle message of welcome, all the welcome of the Staff and the overall service in all aspects, were impeccable.
I really felt like a royal guest and amid so many activities and attractions in London, I just felt I had not taken advantage of the afternoon coffee offered at the hotel.
Good thing I already have a new reason to go back.
I hope that everyone can live this happy experience.

Super rooms and as always fantastic service from the staff. Super good place to live in the center of where everything happens.

This review is a long time overdue. My wife and I spent two weeks in London for our 25th anniversary back in 2016 and had a fabulous time. The hotel staff was gracious, attentive and extremely helpful. They even surprised us our first night when they learned we were there for our 25th by decorating the bed (see attached picture). The room was spacious and very comfortable for our two week stay. We are planning several trips in the future to other places though London and will be staying at The Rubens when we can.

Just perfect .. a hotel that others Gould aspire too. The staff are amazing and the food is so yummy !

We've been here twice now both in the executive king and the Royal themed one the beds are very comfy. The staff all are excellent, never had any difficulty fulfilling any of our requests. The room service is very prompt too. One thing that I really like is that the air conditioning is individually controlled per room so you can set to the temperature you like. I'd recommend the bar also for a nice treat. They often have a singer in the evenings who is very good too.

This hotel has a great location! Very close to Victoria Station and close enough to walk to Hyde Park and even Oxford Street if you feel like it! Just down the road from Buckingham Palace too! We had room 212 on the 2nd floor with a view of the Royal Mews. Fairly quiet. A rather small room but perfect since we were there got only one night. There were two twin beds though these would usually be pushed together. Lots of mirrors and a wardrobe light. There was also a night light on the bathroom so you don't need to then the light on. We had a cup of tea in the bar; they are generous and give you a pot of hot water so you can have plenty of tea, although the milk pot was tiny; really only enough for two cups! Luckily at breakfast there was a lot of milk! We had the full English breakfast (minus the black pudding) as well as the continental buffet featuring yoghurt, fruit, cereals and pasties. A great stay in general!

We were so sad to leave! First of all the hotel was within walking distance from everything. They found out we were there for our honeymoon, welcomed us with tea and upgraded us to a larger suite and included a dessert, rose petals and a sweet note! The hotel is a little outdated as others have said but it s clean and the staff was so incredibly friendly and accommodating and made our experience so great that you something like that doesn t even matter. So happy with our stay and hope we can go back one day!

Great hotel near Buckingham Palace. Friendly service. Good value for money. The room was very small but well furnished.

Cafe on the first floor of the hotel. Afternoon tea and roast beef sandwiches were excellent.

Nice cozy rooms, polite staff. There were problems with air conditioning in the room - very noisy at night. Relocated to another room pink.

Room was very small but nice, the location is great and the staff is friendly. I would stay again.

Lovely hotel close to Buckingham Palace. Great for afternoon tea.

Room was lovely. However the way you are made to feel is second to none. Everyone is so friendly and they go out of their way to make you feel special from the lovely doormen to the waiters and managers. Will definitely be my place to stay in London

My few interactions with the staff were great - they were polite and friendly and helpful. My room was absolutely tiny, though this might just be a European thing (I'm used to American hotels). It was fine for just me, but would have been really claustrophobic for two people. Just a foot or so of clearance on either side of a full-size bed. The blackout blinds were nice. Everything else was pretty much okay...but for the cost, which was pretty much the same as the last hotel I stayed in (the Ritz Carlton in Maui), below my expectations.

The rooms are clean and comfortable, somewhat small, but manageable. The bar is nice with a good menu. There is 24h room service with food available as well. If you want slippers, you have to ask by calling reception. The staff is nice, friendly, helpful and always with a smile on their face. Location is fantastic, right across from Buckingham Palace, and a 2-minute walk to Victoria station and underground.

It was nice to stay at the Rubens. The housekeeping staff did an exceptional job. The only downside was the room was a little too small and very old fashioned.

This hotel has an excellent location and the breakfast is amazing. The hotel view for the palace is not as astonishing as I imagined but it is still very nice 'feeling' to be next door. The transportation is also easy with metro walking distance. Servicing attitude is normal no comment.

One of the best traditional hotels I have stayed in Staff and Manager obliging and attentive to small details. The service, was fantastic and bar and in room food fabulous .
Loved that the receptionist listened when she said we loved Indian food and next day was a list of good Indian restaurants was left in our room .
The manager was also the best I've met personable and conversational . When I mentioned the only thing we didn't like was the art of Prince Charles in our room he asked if we would prefer William or Harry ! On returning to our room there on our beds were pictures each with a note and little flower , extremely humorous and such a nice touch
Thank you Bastien Peyraud your a great manager .

A stellar experience in every way. Great service, great food and a genteel ambiance

Very close to Buckingham Palace and the Victoria Underground station. Front desk staff was exceptionally courteous. Rooms were nice and clean. Very little city noise leaked into the room. We couldn't get reservations for the afternoon tea, which was a bummer; however that's our fault for not planning ahead.

Nice place. Friendly helpful staff and easy to get to.

Location is great and centrally located. Very nice decor in small bare bones room. Can barely fit our luggage in the room. Bathroom looks nice but was not planned well-rainfall shower with a half glass wall, that swings. Hard not to make a mess. Sink is small, but the faucet is maybe 1.5" from the edge of the sink bowl, making it nearly impossible to wash hands. The food we have had was quite good. The service overall is wonderful, and the staff is very friendly.

Went for drinks with work colleagues. Super fancy place, great drinks menu. Also had the sliders which were delicious: flavourful meat that actually tastes of beef (if not slightly gamey), brilliant bread bun and pea shoots (admittedly pea More

Excellent conference facilities and the staff were most helpful in every aspect the food and the afternoon tea were excellent

The location is pretty good, you are in a pretty central place to to get to the big tourist activities and easy to get to the Victoria underground or train station. The staff is wonderful but the rooms are not worth it. Our room had wall covering peeling with threads hanging out everywhere. A hot glue gun and some scissors would have been a big difference. Our carpet looked like it had water damage around all the perimeter edges of the room and a big chunk of carpet was peeling up from the floor. It's nice not staying in some American chain but it wasn't worth the price.

Great hotel. Excellent service, well equipped and comfortable rooms. Totally justifies its 5 star rating

Lovely hotel, wonderful staff, excellent food, close to just about everything

The Rubens has been an incredible stay. Wonderful location, incredibly helpful and friendly staff, beautiful rooms, and a fantastic in-house restaurant make this an ideal place to stay.

Perfect place for afternoon tea... Either high tea or standard. Excellent service and a beautiful English decor.

Fantastic stay. Thoroughly enjoyed the room, the bar, the restaurant and the staff was very friendly.

Service and staff are amazing. Can't beat the location

The location was perfect- close to the tube and local feeling pubs around the corner. We liked that it was a short distance away from the noise and hustle and bustle of some other areas in London. Polly at the front desk was so helpful! We d definitely stay again!

Brilliant location, fantastic service, lovely food and drinks

Excellent meal in a private room waited on by attentive staff.

Very well located, service note 10, excellent the singer who performed the night in the bar and a great value !!!!!!! We will return !!!!!!!!

I love this place great for a quick stop before heading home.

Good as always. Staff are always the stars. Food was good. See you again next November for our annual trip

Booked for afternoon tea...Wow! Service was impeccable and the gluten free scones were simply the best I have ever tasted. It was a special day out for my niece and the staff went the extra mike to make it memorable for her... highly recommended. The decor and ambiance is fabulous..... the ladies loos... unbelievable!! The location is right opposite Buckingham Palace mews and just a short walk from the tube station if you re visiting this part of London Rubens is a must

Fantastic hotel, very attentive staff, nothing was to much trouble

It has only gotten better. I staid there in 1983 and it was great. It is brillient now.

We loved this place. Great location. Very friendly and accommodating staff, both at the front desk/concierge and also bar/restaurant staff. We had breakfast included and it was very good. We also ate dinner at the English Grill, and while it was a bit pricey, the food was very good and the service was wonderful. The bar had live music some of the nights we were there. We upgraded to a larger room, and it seemed a bit small, but come on, you're in London! Why are you in the hotel room!

Excellent service, nice rooms in the a great location.