My few interactions with the staff were great - th...

My few interactions with the staff were great - they were polite and friendly and helpful. My room was absolutely tiny, though this might just be a European thing (I'm used to American hotels). It was fine for just me, but would have been really claustrophobic for two people. Just a foot or so of clearance on either side of a full-size bed. The blackout blinds were nice. Everything else was pretty much okay...but for the cost, which was pretty much the same as the last hotel I stayed in (the Ritz Carlton in Maui), below my expectations.