Rubens at the Palace and Hotel4141 Reviews

Overpriced unless you go for the location but still very moderate

Amazing hotel. Staff was impeccable. The new dinner was superb. I would stay here every time in London

Exceptional !!!! Cozy and romantic !!!! First class services !!!!

Our second stay at the Rubens. Located on quiet street but close to everything. Very British hotel which should be what one wants visiting London. We had a beautiful room overlooking the Mews. Excellent dinners at the Grill. Fine buffet-style breakfast. The staff are outstanding making one feel very welcome in a "home away from home". Highly recommend and would not stay anywhere else.

Excellent service. Great location. Beautifully appointed. Would Highly recommend.

Located next to Buckingham palace, which was great. The rooms are small and expensive, but thats London in general.

Historical place with a track record of Sikorski"s history and Polish government in excile.

Nice rooms and superb location complimented by a personable and knowledgeable staff. The concierge and door staff know where literally everything is!

Gorgeous classic hotel. Located near Victoria station and the palace, it balances them all.
Rooms are comfy, high endy and include all of the relevant appliances, while maintaining the classic front.
WiFi works very well across the hotel and the crew is very attentive.
Breakfast is very good in London standards and is served properly.

Awesome hotel in central London. Super attentive staff to customer needs. Exceptional breakfast with a lot of variety. I have been during the New Year period and I must say that I could not choose a better place for everything. Overlooking Buckingham Palace and a few minutes walk from Hyde Park. The arrival from the airport is also very convenient. I recommend this Hotel to everyone.

Outstanding service and food. Rukmani s and Lucy s service was impeccable and they made the experience an absolute delight. I would definitely recommend!

Fantastic afternoon tea. Great attention of all the staff. Unforgettable tea on the last day of the year

Got given a suite. Mirrors everywhere, perhaps too much. Beautiful room, marble bathroom but just wasn't quite as functional as I would have hoped. Staff were very welcoming and kind, despite the late hour, breakfast was very standard for a 4*. Location is perfect, could view the back gate to Buckingham palace from my room. Not modern at all but that is what gives it it's character. All in all a great hotel.

Exquisite treatment !!!, absolute kindness, very good price !!!, live music I loved it!

The room was small but well laid out and clean, if a tad older. The location was great, just a quick walk from Victoria Station and Buckingham palace. What set this hotel apart in my mind though was the service - everyone there seemed genuinely interested in making sure our stay was as enjoyable as possible,nit like some other hotels where you're just someone they need to deal with. I would definitely stay again just for that.

Very nice experience in this historical hotel. If you are looking for some modern hotel this is not for you. The Rubens offers nice rooms, with a real identity. Great service,even when I needed a particular service. A place with a real soul.

Good location, great service, friendly staff and great food.

Simply amazing. Location is in the center of London, just steps away from Buckingham Palace. The rooms are of good size and very comfortable. Service is top notch, friendly and prompt. I cannot record this hotel enough to anyone staying in the city.

Overall amazing experience!

Great service at the door and the desk.

Priscille got my girlfriend a birthday cake and Maisy got us a Hamilton poster!

The little things was what made the stay remarkable and coming back to see the lovely gifts really put the icing on the cake :)

Very nice experience. Could not have been any better.

Other than the pillows, this hotel was ideal. Great location, wonderful customer service.

Had afternoon tea here and I have to say that it was simply fab. Friendly staff, great ambience and fab service. The place is so well maintained and the staff go beyond their remit to help. Highly recommended. Wash rooms are well maintained.

Posh place for a meeting, though lunch was sandwiches with poor quality chips / fries

Exquisite hotel ... staff were professional friendly and ultra helpful. We had a really fabulous experience. Thank you

Lovely atmosphere, a great selection of teas, tasty food, and knowledgeable staff.

I came here to meet with a long distance friend visiting England and it was a lovely experience.

Had afternoon tea here. It was excellent. Staff were so helpful and food was delicious. We were running to a tight timescale and they could not have done more.

Stayed here for four nights in August 2017 as part of a tour and the experience was wonderful. The staff are very helpful and we especially liked the restaurant where we had breakfast daily.

Very traditional hotel, opposite the Palace Mews. Slightly old fashioned interior with lots of velvet. A very short walk to the Victoria Palace theater. Close to Westminster with many, many places to eat in the area. Excellent restaurant. Finest breakfast in London.

Had great Henry 8th room done out very well great bathroom . Had a evening drink there no so good and a complete rip off

Wonderful staff. We visited over the holiday and had a great time in such a beautiful atmosphere!

Absolutely gorgeous, the food is amazing, there service is fantastic, only downside is the tiny elevator.

A little dated but super well placed
A good breakfast not to be missed
Me for my pocket a bit expensive but I do not regret

Clean up in the back..and give your staff a place to smoke.. they sitting like tramps outside and smoke

Ate at the Carvery. Extremely friendly wait staff and the food and drinks were excellent. Perfect for a pre-theatre meal!

Wonderful atmosphere with excellent accommodations. Topped with an excellent dining experience. Staff was up and beyond and very pleasant to visit with. Highly recommended

Excellent afternoon tea. Quite expensive. Not a place to go if you are in a hurry.

Close to Buckingham Palace and with a good level in both rooms, service and Restaurant. Really nice a la carte selection for breakfast. Good rooms but not for a total rating of 5 stars.

Afternoon tea was a fantastic experience. The service was excellent as was the food and tea.

This is a wonderful hotel, with very fine rooms and public areas, excellent food and afternoon tea, and decorated very handsomely as well. But over the four days that my wife and I stayed here, what mattered more were the staff: The servers at the restaurant who were particularly skilled at conversation and at carving up fish; the Spanish woman who served us afternoon tea and shared with my pregnant wife that she too had become pregnant recently; the front desk staff who took care of us when my wife accidentally destroyed one of her 120V hair appliances with 240V British receptacles; the breakfast staff who were always very pleasant and accommodating; and the guest managers who sent us champagne and tiramisu upon learning that we were there for a babymoon .

I don't visit London frequently, so it would be difficult for me to make comparisons to other hotels, but this one was truly something special.

I stayed at this beautiful hotel for 2 nights last weekend (17 and 18 April). On arrival I asked if it was possible to have a room with a view and was given a lovely one in the 'Royal Wing' overlooking the Royal Mews on Buckingham Palace Road at no extra cost. The staff were wonderful and made my stay very special. The food and service was first class and I would recommend this hotel to anyone especially if you're fortunate as I was to get a very good deal with Secret Escapes.The bed was exceptionally comfortable and I slept very well undisturbed by any noise from inside or outside. The location was perfect for my trip on this occasion as I wanted to visit all the places that were in close proximity to the Palace and was able to walk everywhere very easily.

What an amazing hotel. Great location and superb service. The staff at the Rubens are extraordinary. Loved the full english breakfast. Maisy at the front desk took great care of us as did John at concierge and especially Razvan at the bar.

One of the best place. I really loved the room and the hot water tub. Honestly , the hot water tub was the best part of my stay. The staff gives their best to make you feel like home.

Excellent location, comfy bed, clean room, friendly staff and very attentive. Some parts of the room needed a bit of TLC but I guess it's an old building

Small but nice rooms. The bar is quiet but is nice as well :)

The headquarters of General Sikorski before the tragic death on Giblartar

gin tasting afternoon...good fun and knowledgeable barman

Came here with my friends from the U.S for their afternoon Sunday tea and it was absolutely marvelous! We didn't stay here or anything just came for their tea and it was a very beautiful tea place. They quality of the food was exceptional and the tea was top notch. Yes I will admit it is a very posh establishment!

Amazing location opposite Buckingham Palace, the room was clean and well appointed and the carvery dinner was very tasty.

Really nice afternoon tea. The chocolate chip scones were a great surprise

Its place is quiet
Handling is good

The room is very small
The place is far from most places
The restaurant is muted and small

Excellent location . Live entertainment each night.

I ve stayed here a few times and each time has been great.

Staff are fantastic, great for couples and due to location I d say one of the best hotels in London without paying the top end price tag.

Staff were really helpful and friendly

The food at the Curry Room was excellent. The staff, other than evening receptionist were solicitous. The room on the first floor was surprisingly quiet. The bathroom was immaculate and efficient. The space was adequate in the bedroom. Very nice indeed, will visit again soon.

The ambiance and live pianist was brilliant. The whole set was delicious and delightful. Will be back again!

The staff are all incredibly helpful! The food and atmosphere is great. We felt very pampered here.

Rubens is a nice place with excellent service especially Marius and the lobby team are amazingly welcoming and nice. Thank you very much for making our stay great.

Great central location, hotel a little dated but excellent and helpful staff.

The fish and chips I ordered at the bar before lockdown were the best in London. Cospa is not good