Elizabeth Longstaff

Review of Rubens at the Palace and Hotel...

The location is pretty good, you are in a pretty c...

The location is pretty good, you are in a pretty central place to to get to the big tourist activities and easy to get to the Victoria underground or train station. The staff is wonderful but the rooms are not worth it. Our room had wall covering peeling with threads hanging out everywhere. A hot glue gun and some scissors would have been a big difference. Our carpet looked like it had water damage around all the perimeter edges of the room and a big chunk of carpet was peeling up from the floor. It's nice not staying in some American chain but it wasn't worth the price.