TH Marine Supplies Inc. Review

I had a life threatening experience yesterday with a "hot foot" that had no stop bolt on it.The throttle broke and the motor was wide-open throttle (W.O.T.) at 75 mph and I had to shut it off with the kill switch.I called the company to let them know that the stop was missing and that is what hyper-extended the other manufacturer part. I first told them that I wasn't going to sue them I just wanted them to know to fix the bolt so it couldn't be removed just adjusted.They never would let me explain what actually happened. They just kept saying they didn't make that part. It is SAD that someone will have to get killed to resolve this. I was just trying to save a family some grief. I called my dealer and my new part was on the way in ten minutes.That is how you do it, T AND H MARINE.Your products are great but your success has blinded you.

T-H Marine is a great company with a product selection that keeps growing and growing. Whether you are looking for the (1) niche product or looking to fully customize your boat, they have you covered! To top things off, T-H Marine has great staff and service. The very few times I have needed to speak with them for questions I had, they were 100% in my book!

I've been purchasing from TH Marine now for about a couple years and love their products! I've purchased everything from bow to stern on my bass boat and can tell you first hand, their products are top notch!! I have everything from the HydroWave, G Force Elminator, Blue Water LED's lighting to an Atlas Jackplate! Their customer service is off the charts when it comes to help as well. If you haven't purchased from TH Marine, I would get give a try! Thet have you covered from bow to stern on all you boating needs.

I bought a used bass boat with an ez lock 10 in Jack plate . It did not have the hot shot cover on the bottom. I purchased it from t&h marine it fit perfect and greatly decreased my hole shot just as advertised .

I had an issue with a KVD Hydrowave unit, contacted TH Marine and all they asked for was a copy of the receipt. When they received the copy they sent a brand new unit out to me. All done within 10 days, excellent service and now a long term customer for sure!

Getting through to this company is a miserable experiece. Getting them to send me a jack plate was an equally miserable experience! Their lack of customer service cost me 4+ weeks on the water! After finding out on the last go around that they hadn't sent the plate a week before hand. I will say they were nice enough to offer for me to pay an additional $300.00 to get my plate over nighted! I am in total disbelief that a company can treat their customers like this! I am praying that their product is more reliable than their service! I am very disappointed in the experience I have had with them. The only reason I gave 2 stars is because the jack plate looks very impressive and I am happy with the product! I pray it never has an issue that I have to contact customer service for!!!!!

T-H Marine is a one-stop shop marine for all you needs. My favorite product is the Loc-R-Bar... I travel across the country fishing pro tournaments, and their safety devices are the best out there. I never have to worry. I also love the T-H Marine LED trailer lights... they are more affordable than other LED lights and just as good, if not better in a lot of ways. Much easier to install for sure!! Thanks guys! Your customer service is amazing!!!!

A particular item these guys purchased and is selling. Apparently i have discovered this product has a consistent issue with failing. When presented (The problem) I was referred by Evan Boutwell "Warranty Officer" to spend more money on the same product to only roll the dice to see when it will go out again. I finally was able to speak to David "Quality Directer" and was told that this is how this company runs and will always run. A first class product to go with a first class company!

I sell and install marine electronics and trolling motors. I have never been able to get anyone to call me back with technical info on a product. I have talked to them numerous times at dealer shows and outdoor shows. They are very friendly and seem to know their products very well. Getting them to return a phone call is impossible for either me or my customers.

Good luck trying to reach them on the phone. Day three now and still haven't been able to speak with anyone.

I love my atlas jack plate. A switch malfunction created the need for a minor replacement part. I initially had a little difficulty connecting. However Stephanie was able to take my call and help me connect with Drew which was able to assist and get me the part needed. After providing my receipt and a few photos and explaining the problem, Drew had replacement parts shipped out right away.