Route 46 Chrysler Jeep Dodge Reviews

9/26/2016
Great experience with salesperson Erik Valentin, went beyond my expectations. Helped make this experience easy and pleasant. Helped make my choice easy and hassle free, worked hard to make everything work in my best interest. Will recommend him to all my friends and family.

I had the best experience at this dealership.. My sales rep was Maria Grantham and she did a great job getting me exactly what I wanted.. I loved that she was so confident when she spoke about how great their finance team was. She went above and beyond to meet and exceed our expectations. She also took the time to make sure all our questions were answered and that we got the best of the best.. We happily drove off in our new Jeep Wrangler.. Anyone looking to buy I highly recommend you to get in touch with Maria she will be so worth it.. Thanks Maria

What a great experience purchasing my 2020 Jeep Wrangler!!. From the moment I entered I was greeted by a professional staff member named PJ. He thoroughly explained my different financial options and exceeded my needs. Answered all of my questions and I never felt rushed through the process. Would definitely recommend the dealership and would HIGHLY recommend PJ.

Marcell B., was a great sales person to work with. He helped me through the process of purchasing my brand new car! He was very patient and helpful with all of my questions and concerns. He took his time to search with lenders to get me the best monthly rate. I definitely recommend going to Route 46 Chrysler Dodge and visit Marcell!

Place is a joke. Don t let these paid for reviews fool you. Car was sold and they never told me. The salesperson told he just sells cars when I asked why his trade value was different from their online offer. Difference of 2500

Got another van from Alex S. (The Commercial Guy). We have been customers of his for a long time and everything always goes very smoothly. If you are looking for a car, van, or truck, call Alex (The Comercial Guy).

We did extensive research on jeeps before we came into Route 46. We were very pleased with the sales rep who met us as soon as we arrived, Pablo Deniz. He was flexible about letting us take the car for a drive without him and answered all our questions knowledgeably. We had only intended to shop and price compare but we left as owners of an awesome Wrangler jeep! I highly recommend the Route 46 dealership! Ask for Pablo!

My wife and I purchased a Renegade a few months ago. Frankly we felt pressured into also purchasing the vehicle protection plan. Our mistake for not taking more time to understand the details, we will admit some responsibility there. However, after checking with our insurance company we found out that the coverage plan was not necessary for us.

My wife called and emailed a cancellation request to the finance manager and was told it would take 6 weeks to process. 2 1/2 months later, our bank didn't get a refund check. She called the finance manager CONSTANTLY, left messages, sent emails, had the assistant leave a note on the finance managers desk and nothing was responded to. She finally went into the dealership and was completely disrespected by the finance manager. He acknowledged that he had received her emails and the note that was put on his desk and when she asked why he didn't reach out to me, he shrugged and didn't have an answer. She was not apologized to and was spoken to very inappropriately by this person. After being told again that it would be taken care of we checked in with the bank again and they STILL HAVE NOT RECTIFIED THE SITUATION. They continue to compensate off our loses having this plan with obviously no care. DO NOT PURCHASE A PROTECTION PLAN FROM THESE THIEVES.

I would love to hear a response from someone at Jeep but I won't hold my breathe..

Wow isn t enough to say how amazing this experience was. This is my first time buying a brand new vehicle through a dealership. The members at this dealer are extremely kind and professional. My salesman Sean went above and beyond to get me the car I wanted within my budget. He went above and beyond for me and quite frankly I ve never had customer service as good as this. I would highly recommend getting a car here. I can t speak for all salesman but Sean will help you get the car you deserve. So next time you decide to visit rt 46 ask for Sean musalaev you won t be disappointed!

The BEST Chrysler JEEP Dealer by far. Been to many and this one has been our go to dealer for over 10 years. Would not go to any other dealer. The SERVICE Department is TOP NOTCH and the Manager Rob Henry is the BEST. Juan Diaz is the BEST service consultant ALSO!

Adam ,and Erick was the best experience on route 46

Erick with his patience and caines help us to choose the best fit for my wife and family .

Thank you guys , will defenellly come back for the next purchase .

Went into Rt. 46 Chrysler Jeep Dodge dealership looking for a car for my son. I was not in a rush and came back at least 2 times before I purchased. I was very undecided as to what I wanted a new or used car for my son, our salesperson, Muldeen was extremely patient with us and showed us many cars. He was not pushy but very helpful and made the process smooth and easy. I highly recommend this dealership and go see Muldeen!

I had a beautiful experience at route 46 Chrysler jeep dodge. I bought an is 250 Lexus with navigation and everything included. Charles help me with everything I need to get the car with no money down. I recommend you see Charles Calabro anytime you need a car. He help me find exactly what I want and they have all kinds of used cars. A+!!!!

Their parts department is an absolute disaster. I can't even imagine a worse experience. Very unprofessional.

In general I have a good concept of the service in this dealer, I have been coming for 9 years to maintain my car and they have always treated me well.

Just bought a 2016 Patriot from your dealership and had JR Villanueva as our salesperson he is very knowledgeable and was so very helpful in every step of the process. Jr is an outstanding salesperson. Thank you Mr. Villanueva

Very happy with my bringing in my Jeep for service. I own an 2008 Jeep Patriot and really wasn't happy with my previous dealership. I was having issues that a local mechanic couldn't fix and my check engine light kept remaining on. The service department was friendly, told me what I had to fix, what should be fixed, and what would be coming up soon.

I had a recall for air bags and also radio was not working and broken running light came in for service they took care of recall had to order parts for the rest second trip they repaired light and radio was ordered wrong third trip radio was shipped in broken after this I asked for a refund as I was charged for the repairs ahead of time and at 2 hours + per visit couldn't take it anymore on top of the talk in waiting room now 5 days into what I was told to be a 10 day wait for refund can't get a hold of service manager try you again at 7 don

DO NOT BUY YOUR USED AND OR NEW CAR FROM THIS PLACE, MY BROTHER GOT A USED 2018 Dodge Journey CAR IN JULY AND IT BEEN NOTHING BUT A PROBLEM AND ALMOST COST HIS AND HIS FAMILY THIER LIVES. THIS LOCATION DOES NOTHING TO HELP OUT THE CUSTOMER, ALL THEY CARE ABOUT IS SELLING CARS AND NOT THE SAFELY OF THE CUSTOMERS.

I recently went into the service center with my girlfriend who owns a dodge charger. She has been complaing of transmission issues for the past several years and every time she brought it in they told her that it just needed a computer update. Now the problem still is happening so she took it back and now they are claiming the transmission needs to be replaced but the warranty has ran out a few months ago so she will have to pay over $4,500 for a new one. I will never buy anything from them and they are very un-proffessional.

Great deal and no gimmicks! Katherine has helped me a lot. 1000 thanks!

I just bought a 2015 Jeep Cherokee Latitude here, and I must say that from the moment my wife and I met Dave Cuglietto we were treated with the utmost respect and professionalism. His attention to detail and knowledge of the vehicle were outstanding. I plan on returning next year to upgrade my wife's Jeep Grand Cherokee, I hope that Dave is still working here.

Thanks,
Christian D.

This is my 2nd or 3rd time going to this dealership just to waste my time. I have explained exactly what I wanted to do to the sales rep that CALLED ME and they ensured me that everything looks good so come on in. I get there and it s the same old song and dance. Very unsatisfied customer!!!!

High spirited car dealership with many car to choose from!

Had the most pleasant and informative experience here! Got a great deal on my car. Thank you to Ricardo, Felicia, and Mike the Manager for assisting my mom and I on helping us buy a used Honda from your dealership. They were very courteous and great to do business with.

5 stars for Erick inoa the salesman very professional and knowledgeable and 3 stars for the dealership maintenance.

This dealership is the worst dealership ship we've had to deal with and we only been dealing with them over a month, bought a car and in 4 weeks the car would stop run, dash board light keeps coming on, so far the was return 3 times, my husband uses his vehicle to work because of this my husband already two days of work, everytime we take the car to get FIX, it comes back with the same problem, 2015 Nissan Altima, certified preowned car.......i cant take this headache anymore. They give is a rental and we told them we don't want the car cause its not safe if it keep shutting off like that, as of now we still dony have a car, And to make it worst the sales guy have their Mechanic call my husband to tell him the car was ready after we made it very clear last week qe dont want the car, CAUSE ITS THE THIRD TIME WE ARE TAKING THE CAR BACK WITH THE SAME PROBLEM.

Had a perfect experience with my sales person Pedro Pena! Purchased a 2015 Dodge Charger and it was a great experience. He was helpful, thoughtful and was willing to work with me. Never did I feel pressured or obligated to move forward with an action. Offered me a variety of options for when it came to settling on a deal. Pedro also worked with my budget and made sure to make me aware of a variety of incentives. Overall great experience and I would recommend you to visit Route 46 dodge and ask for Pedro at the dealer. He was understanding, helpful, mindful but most importantly did not make me feel obligated or pressured to buy, which was common from other dealerships.

I had cater stone help me with my purchase of a used ram and was happy with my experience cater was very helpful with any questions I had and made the experience pleasant highly recommend seeing carter if you stop in for a used vehicle thanks

Bill and Shehab got me the price I wanted for my new car. Couldn't be happier

Recieved a call from the service manager. Gentleman was professional and addressed my concerns. He cleared up all miscomunications. I appreciate his professionalism.

Lets take it from the top. I went in to trade my 16 Jeep for a vehicle with a 3rd row. You play the typical back and forth with pricing. I made it clear where I wanted to be with zero down and what was offered at another dealer. Sales manager came back with a "great" price with the agreement that the vehicle is taken home today. Sat around all day in the waiting room with my wife and kids, waiting for the finance manager. Literally hours because we could not leave with the vehicle we were trading in and they were busy. Finally get into the finance managers office, and guess what! I owe $1,2xx. I guess my understanding and the managers understanding of what zero down means is different. It is now evening time, I pay because I am not going to waste an entire day and wanted to get my restless kids home. Walk out to the vehicle, the vehicle is dirty. Sand inside the center console, tire crayon marks on the tires, something sticky in the door, there is dirt specs under the paint (not the dealers fault, a few cars had it on the lot, must be a dodge thing) and one of the keys had been misplaced so we went home with only one key that day. Turns out the vehicle was not PDI'd. For those of you who arent familiar with what that is. Its the pre-delivery inspection, tires pressures are set (they were all at 50 psi, which is normal for a car that sits in a delaer lot), vehicle is taken out of transport mode, wheel locks are put on etc. Take off in the vehicle, I notice the headlights make an aweful clunking noise when turning on the highbeams. Now vehicle has to be scheduled to be brought in to perform everything. Salesman took care of setting a loaner and ensuring a key was ordered. Fast forward to the day of appointment. Arrive at 8am on a Friday. There is a decent line waiting for service. You just sit in your car and wait for someone to eventually acknowledge you. 20 minutes later, a service advisor comes out, I discuss what the vehicle is in for and informed him I had a loaner reserved. There is a valet in a tie dye deadpool shirt, sweatpants and headphones on moving vehicles. The only reason I knew he worked there is because no one is going to put floor mat and seat covers in a car they are about to take. I am directed to a counter for the loaner. Counter directs me back to advisor for some paper. Recieve paper and go back to counter. Most dealers it is normal that they put a CC on file in case of damage etc to loaner. Route 46 however automatically charges you $250 and issues a refund when you return the vehicle. Loaner dept walks out to car to perform inspection. We go over it and the lady tells me im good to leave. I dont know the advisors name, didnt sign an RO, was not given an ETA, a point of contact, nothing. On my way I go. All day Friday, Saturday, Monday, no updates on vehicle. I contact my salesman this afternoon, checks with service and they said it is ready. I pick up the vehicle and surprise, all they did was put on wheel locks. Vehicle is still dirty, headlights still clunk. The salesmen held up his part and got me the missing key. I dont know what was done, because I wasnt given a copy of the RO upon pickup either but considering everything, it safe to say, just wheel locks were put on. At this point I will pay to have my vehicle detailed, and Ill pass on the first "free" oil change the dealer offers come time for it. This is my wife's vehicle, the saying goes happy wife, happy life. She isnt exactly thrilled at the moment. I can however say the 18 Durango R/T all blacked out is a spacious, comfortable, vehicle.

Great service! Sean. M went above and beyond to make my experience a smooth as possible. He was very informative and attentive to my car needs. Would definitely recommend him!

Excellent, very helpful and friendly!Went for two test drives and was very knowledgable about the vehicle! Great experience overall

Great service top to bottom. Brought my car in with a minor issue, they gave me a nice loaner car and within a day I got my jeep back fixed and straight from the car wash!!!!
Very good experience !

Lisa Perez was amazing!!! Very helpful and patient. Overall an amazing experience! Thank you!!

Ricardo helped me and my wife buy a new car for the family we are starting. He helped us get a safe and affordable car. His bright personality made the whole thing easy and not boring. We thought we were gonna be there for hours, looking at car after car, denying every car that we saw until we truly found one we can afford and that we both liked, but with Ricardo, we were able to find the perfect car in less than an hour. Thanks Ricardo and thank you dealership for helping us find a great car!

Just bought a Jeep Renegade from Erik Valentin, and I love it! I was very nervous to buy my 1st car, and the whole staff made the experience very easy. They worked hard to make the experience enjoyable as well as affordable! I highly recommend.

We had an excellent experience leasing our new from Rt 46 Jeep . Sean Musalaev gave us a great deal and was incredibly helpful. He answered all of our questions and was very knowledgeable. Would highly recommend!

Sean Musalaev was the best salesman I've ever dealt with. Very professional and answered all of my questions!

10th time is the charm! I recently just purchased my 10th vehicle and it was the most swift and painless experience I have ever had at a dealership!

Thank you to Stephanie for hunting me down and Lisa Perez the finance manager for making the deal happen effortlessly! These two are a dream come true! "You work? You drive" that's the model and they live up to it here at rt 46 !!

Against all odds, after being turned down multiple times and given the run around by other dealerships, I saw a sign off of the highway and decided to give Route 46 Chrysler Jeep Dodge a chance! I was given Darren Katz as my Finance Manager and he definitely got the job done! He worked a deal that would ultimately work for me! Plenty of great people make poor decisions and he offered insight but most of all understanding!

I would truly recommend this dealership to anyone! It was a process, but the process truly paid off in the end!

Thank you Darren and Route 46 Chrysler Jeep Dodge!!! Truly is a place of 2and chances!

My most recent visit to the service department wasn t as paced as I had hopes but at least they were straight foward with me in the end as to why that was the case.

Everybody was super customer friendly from the minute that I walked into the doors. Bought my first ever Jeep SUV with Arlennys Acevedo and Erick Mendez 's help. They were both so great to work with, and it was nice not to feel like just another signed contract. They explained everything and helped with whatever needed to be done so I could get out of there as quickly as possible. This was the first time I have ever had a really good experience at a dealership. Will definitely go back for my next car.

Have never leased a ne vehicle before and wasn't planning on it until Wesley Till explained to me all the benefits of leasing. He was very patient with me and showed me how to work all the bells and whistles in new car. Very Pleased!!

Erik was great. Came in not expecting to walk out with a new Jeep but he was calm, helpful and not aggressive like most people at a car dealer. Very impressed. I will be referring my friends and family to Erik.

Just purchased a Jeep Grand Cherokee from Route 46 Chrysler, Jeep, Dodge. I worked with Dre Mikell. He was a complete professional and did everything he could to get the deal done. I would recommend going to see Dre at this dealership to anyone.

Dealer is awesome!! Ask for Dennis he is wonderful sales rep got a Chrysler town& country love the car service department is very good great customer service!!!! Will definitely buy another car here!!

I had a pleasent experience buying out my vehicle from the lease term. Steven was knowledgable, quick and efficient in accomodating my preferences.

I wish I could give this place a 5 star but unfortunately I cannot . The sales department is amazing and I was able to buy my car with every questions answered and such a great deal . However their service department and the individuals who take your car are ALWAYS switching . The staff is constantly changing of what I have noticed . Today I walked in and the gentlemen who helped me gave me information about my car today gave me different information from my previous visit . As I am talking to the gentleman one of the employees walks in WITHOUT a mask and than gives something to an employee and walks out . As a consumer and also a service provider I have never had exceptional service that I have expected from them . The staff is always telling you one thing than its something else . I clearly got frustrated because the gentleman shows me a paper that he printed that I have no idea what it means. Apparently the paper stated I had to pay for an oil change when the last time , they told me I was cover for a couple more visit . I always ask because I KEEP track of everything . Its funny how sometimes I genuinely believe men try to take advantage of woman because they think we just dont know . As he than proceeded with he is following the computer which Last time the guy tried to charge me for something that I already paid for . Its honestly a joke , clearly all they care about is money. I was under the impression that I had to get my car serviced with Jeep since I had bought it their a little bit over 2 years now but I wont . If I have to pay for a service I will be paying for a service I like and with people who make me feel like I am in good hands .

The worst part about it is that someone will probably reach out because as a business owner I reach out to my guest if they are happy or unhappy and I dont want anything. I dont want a service for free with individuals or a facility that doesn't care . During my last visit they had individuals in the waiting room with no masks on . They have signs EVERYWHERE like why wouldn t you follow the rules or enforce them .The worker who I approached to see if he can say something to this individual said Oh they ratchet . I can only imagine what this place says when you walk out . I ended up speaking to a lady who I believe was a manager and she was so nice and apologize for her staff . Im so disappointed , I bought my first car here and I will probably not buy another from here .

Excellent service.
I got the car I wanted. Ricardo managed to make a good deal for my purchase.

I had 2 months of shopping to get the very best deal and 46 jeep in little falls was cheaper by 45 bucks a month , and they were so confident they told me to go and get it beat ..they were right paramus and nielson could not touch the price 46 gave me !!!!!!
thank you 46 chrysler dodge jeep i refer everyone to you guys

Amar Singh was very helpful and did a great job helping me get my new car .I definitely would recommend him for your next visit he made the experience fun and easy

I have been servicing in this location for 6 month so far I like the welcoming I get from the department , all my problems been resolved instantly , very nice services

Read everything and ask for written prove and a physical copy of what they offer you and you sign for..or even better. GO TO ANOTHER DEALER. I went to buy my Town and country after the lease was about to end. They told me I would get 4% and a loan for 5 years. I told them to let me think about it and they got really mad at me claiming I made them waste their time. I was there for 45 minutes and they claimed they were making calls for the past 2 hours(I saw them seating and chatting doing nothing on their office). I should have left at that moment. Then guy left the office and brought like 3 managers to convince me. I must say one of them was calm and explained the details pretty well. So I decided to sign. Then the guy starts giving me the papers and when I ask for a copy he said they do not do that anymore because everything is digital. And u could recieved a copy later. After I received my first statement I realized it was not 4% but 4.7% interest. And not for 5 but for 7 years!!!. When I call the bank they say that there is nothing that can be done because I already sign the papers. I know it was also my fault but aren't we suppose to trust this guys?
I usually do not write reviews but reading some copy and paste reviews here made me really mad.

Overall great dealership. Had issues with sale but they bent over backwards to correct.
Will return

Thank you Jude, you're the best!

#feeltheBern

This place should be sued for fraud! I brought in an older jeep with broken gauges. I asked for a price quote first before I put money into it. They quoted me $900. I said no and that I would be picking up the car. Literally 10 min later, they called and said the car won't start! REALLY!??? This blatant fraud! I drove the jeep there, and they broke it deliberately No way would I leave it there in their grubby hands and have them "fix it". I had it towed to my mechanic. I had to pay the $130 "diagnostic" fee but I want my money back! I wouldn't have them service my car EVER! Beware of this place!

Not only did they lure me in with a super low price online for a car, and then try to tell me that it was only a "promotional price" that I didn't qualify for (not a previous customer) - even after I was told online that it was the list price - but they eventually, with much deliberation, agreed to a price with me and had me come in a second time. Upon my second visit, they had me wait about 30 minutes while they "finished up deals" and eventually had me talk to a finance person. I was with him for probably 20 minutes while he needed to keep restarting his machine and for some reason couldn't print out any contracts or warranty options. After leaving his office and waiting another 15 minutes, I asked to see the car one last time before I signed.

They said they couldn't find the keys.

The car was already sold.

They made me come there twice. I left early from work twice. I was willing to make a sizeable purchase, and they just ran me around like a joke. To whomever bought the 2016 GLC300, I hope they didn't charge you the full $37000 they asked from me initially, because I had them agree to $27991 (the bait and switch internet price) before they delayed me long enough for you to sign the paperwork so they'd get more commission.

Upon leaving, I was visibly annoyed, and the salesperson asked "why are you mad at me, I didn't buy the car"

It baffles me how someone could attempt to sell me a car without having the keys in hand.

Thank you, JR for your help with finding my Jeep. I love my Grand Cherokee. I will be sure to refer you to my family.

Adam completely made the difference in me purchasing my vehicle. He made me feel comfortable and educated in my purchase. I did not feel pressured and actually felt like I was getting the best deal possible. He was hands down the #1 reason I made my purchase! Highly recommended!

I would give this dealer a negative star but the opinion is not available. My experience with this dealership has taught me read reviews before investing your hard earned money. They will sell you a dream and make it into a nightmare, I was even told I we don t give free hand out here by a so called manager (Kera ext:1259) after I paid 2,200 for a repair and my car came out worst then when I bought it in. afterwards they ended up fixing their mistake but not the repair i initially can for I even changed all four tires to see if they can work with me and nothing my tire pressure battery suppose bad but I was never told but yes a 500$ bill ended up wit another bill of 3,900 for another repair witch should ve been the original repair they were suppose to make. This place is a joke 100%

Aquil Malik was great and gave me a great deal and I will tell a friend

Bait and switch. No sale. They added $2000 to advertised price, for not buying there before

I purchase Cadillac Escalade. D'Andre my salesperson was very helpful from start. Transition and business went smoothly, I drove home the same day a happy customer.

Route 46 Jeep service department serviced my truck very well and in an respectable timely manner. They were honest and reasonable with me and kept me up to date with everything that they were doing to my truck. I would recommend Route 46 Chrysler Jeep Dodge to anyone in the future. My service representative name was Sal, very helpful and honest

I recently had a terrible experience at another Jeep dealership. When I called Chrysler they directed me to this place. When I called to make the appointment they were extremely helpful and had a rental car ready for me when I arrived. They kept me updated and when I came to pick up my vehicle there was another issue, they took it back no questions asked and again let me know what the status was. I will be using this dealership for all my Jeep needs from here on out.

I purchased a Chrysler 200. I love my new car. Jared Stewart was the person who helped me he was very friendly and answered all my questions . Jared took the time with me and he gave me a great deal on my car. I will definately come back to see Jared for my future car purchases. Thanks Jared !!!

I purchased Jeep Cherokee from Angello he was very funny and patient. I will be sending over my family members to purchase with him

Terrible service department . I called a week ago for a service appointment for a specific time and I showed up on time to only be told that it s a three hour wait and that I m not guaranteed anything if I come back later . Why would an appointment exist in the first place if it s not on time on their part. They re wasting customers time , people that have work or children have to arrange babysitters or call off from work in order to get a service done here then , since the appointments aren t on time . I called the front desk and the lady said that they don t call customers ahead of time to let them know that they re going to be delayed or if they have shortage in technicians. Conveniently the manager wasn t in either.

Guys, look no further, JR is the sales man you need. Very knowledable and always has a coherent answer to all our questions. Thank you JR.

I my Jeep Grand Cherokee that was purchased at this jeep dealer !!! Great price . Thanks Michael Solomon for your honesty and integrity. Price was same as seen on website

Too much to even write, I ll save the details for my complaint to corporate. I ll just say this was the worst experience my husband and I have ever had at a dealership. We were there for over an hour and never even had the opportunity to speak to a salesperson or see the car. Instead, we were practically berated by the finance manager. He is rude, arrogant, and aggressive. Unfortunately, I do not even know anyone s name, because no one bothered to introduce themselves. It s a shame because we knew exactly what we wanted and were ready to leave with a car. Such awful treatment for potential customers. Never again!!

I was looking for a good used car for everyday use and Charles Calabro was super helpful. He made the process fun and painless!!!! Everyone was friendly but Charles went above and beyond! Thank you!!!

This experience was dissapointing. Just felt in unimportant

I do the buying of any needed vehicles for our company & it is usually a long, drawn out process. Rich Figurelli at Route 46 made the transaction simple and fast. He located a Ram 2500 Promaster van from another dealership with the right equipment & had it ready in the time frame we needed. Signing the paperwork was also quick and easy.

I went to Jeep on Route 46 wanting to lease a Grand Cherokee! My husband and I were instantly approached and greeted by a very nice and friendly guy Steve! He was very patient and helpful. We ended up making a great deal and left very pleased. Thanks for all your help Steve! Will definitely continue doing business with them!

Excellent Finance department. Hassle free professionalism, great service. Highly recommend your next vehicle purchase here at Route 46 Chrysler, Jeep, Dodge !

Hello, I was just there today which is march 24 2017
I asked 7 of the guys for help they didn't really help like they didn't care . And I had to talk with supervisor for help I was little mad . The first thing he told me was you're in private property and I want you to leave now before I call the cops .
I was going to buy 60 thousand dollars brand new Dodge Ram pay in cash ..
That's how they do to customers ?
Customers can't get angry if they can't help the customers ?
Maybe the manager thought that I was an immigrant?
Maybe the customer didn't wear good things ?
Well I know I didn't deserve it I'm just letting you guys know that they don't really care about customers .

I got my 2016 Cherokee there. They have the biggest inventory and variations you could find in any Northern Jersey dealer. It was a very smooth and fast transaction. Since then, i get my Jeep serviced there with no charge as complimentary since i got my Jeep from them. Another good thing is, they have the express oil change which you don't have to take appointment in advance. And they care of it in 45 minutes with multi point inspection. What else would you need? I am satisfied with their service!!

So I know this dealer is not well rated on yelp but I absolutely had a great experience working with Eddie Meta. It started with an online search for the car we were interested in, going there and meeting with Ed that day was our luck, no haggling about price no BS about upgrade this or that. He was honest and enthusiastic to show us everything about all the awesome features in the car we purchased. When we wound up loving the car and purchasing it the day we test drove, it was a longer day then we anticipated and he set my kids up with pizza when they started getting antsy. I don t know about the rest of the people there but for a great experience I would definitely recommend Ed!

I dropped my car off with an appointment with minor work to be done no one ever called me to let me know the status of my vehicle. When I called they said the advisor left for the day. I had to go pick up things that I needed for work the next day and the guy, Juan, that was there was little to no help at all he was on his phone playing a game and made it clear that he did not want to be there (the girls at the desk are great). Everyone kept telling me that they had no clue what was going on with my car, and they told me my advisor, Danny, would call me the next day. I did not get a call and I had to call them only to find out they did not even touch my car again after being there for two entire days. When I came to pick it up no one could find the keys.

Had a great experience / Armando M helped me in making a sound and right decision. Very knowledgeable and definitely the type of person that should be in every dealership . Definitely recommend it !

Only will deal with Dave in the service department. Great, honest guy.

Went to buy a car brand new at that, and salesman didn t even seem enthusiastic or trying to even sell a car. Quickly lost interest in getting a camaro and headed down 46 to another dealer.

Best dealership...went for an oil change in and out under an hour.

Had a great buying experience dealing with Mike Solomon, he was professional and helpful and made the process very easy. i would definitely recommend this dealer and Mike.

Employees are very helpful they always try their best,the service is great..I highly recommend it !

The leasing experience at Route 46 Jeep has been a very pleasant one. The positive experience continues with the service department as well.

Ali was very knowledgable and responsive to my needs. He did extra research and had discussions with others at the dealership to come up with a deal that was just right for me. He took care of my existing lease and closed the deal quickly. Thanks Ali!

I purchased my Jeep at another dealer prior to learning of 46; I won't go to any other Jeep dealer than Route 46 Chrysler. Ask for Dave in service. He's a real reasonable fella!

I wemt there for a quote to buy a car, a week later I saw online that the price of the car dropped 1000 dollars and when I called to see if the monthly payment would drop they played stupid. I would never ever ever ever would go or recommend this place and their other store Rt 46 Nissan....bounch of crooks!!!!! Ask for a break down of the charges and they play dumb and the corner and pressure you to sign papers!!!! BE AWARE!!!!!

Had a great experience dealing with my salesman Mike Solomon and the entire staff at route 46 Jeep. Definitely recommend working with them and purchasing from them!

We are very please with services rendered by Rich and Alex. They both took care of our business as their very own. Rich patiently explained what was require to benefit from all discounts associated with purchase. Alex was there every step of the way. His influence in the successful completion of purchase did not go unnoticed. We are very satisfy with the entire transaction and will recommend Route 46 Chrysler to family and friends.
Quacy's Container Line llc
Rawl.

I will start off by saying this was the smoothest car purchase in my life! The ENTIRE team there is so professional, very sweet and EFFICIENT. We were in and out! The service was top notch. I came here after coming from a different dealership that was a nightmare. I drove all the way to Little Falls from Princeton and I will do it again every time I get a new truck, that's how pleased I am. Andy in finance, is amazing! He is HONEST.. EFFICIENT.. & extremely professional. My husband and I were truly very happy with the transaction and of course our new truck!!!