Rio Suites Hotel

Rio Suites Hotel Review

Reviews 2001
3.9
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Reviews 2001 Page 5 of 21
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J
3 years ago

Beware! We booked a room with a king bed. They sub...

Beware! We booked a room with a king bed. They substituted two double beds without telling us. We found out when we got to the room. We called the front desk. They said come back down (with all your luggage) and we will get that taken care of. We get all the way back down only for them to tell us there are no king bed rooms available and basically take it or leave it. So, with no place else to go, we take the room. We go back up. The room is set to 70 and it is at least 78 if not 82 degrees in the room. A/C broke. Nice.... Weirdly when I go to the web site, I can still book a king bed room for tonight. Not impressed.

A
3 years ago

I recently participated in the World Series of Pok...

I recently participated in the World Series of Poker. A lot of people complain about the Rio, but it brings so much nostalgia for me. It's always freezing cold, which I enjoy. They should increase security in the parking lots, however.

H
3 years ago

Went to the Rio to have breakfast at the Hash Hous...

Went to the Rio to have breakfast at the Hash House A Go Go located there. Just as good as the one located at the Lynq, and far less crowded. If you're the type of person that loves absolutely gigantic portions, Hash House is definitely for you.

m
3 years ago

I was here for a convention for the show Supernatu...

I was here for a convention for the show Supernatural. I decided to stay at the Rio for the sake of convenience so I wouldn't have to Uber it multiple times a day. I don't regret ir one bir. The staff were very professional and helpful. The casino was always clean and well kept. I also appreciated that the signage was easy to follow so I could get to and from the convention.

C
3 years ago

This rooms in this hotel are really falling into d...

This rooms in this hotel are really falling into disrepair. Half the electrical sockets in our room just did not work, so charging a phone or laptop was like a lame treasure hunt. The wallpaper in the bathroom was peeling and in one place had a random sticker covering an empty spot. The tile around the tub needs new grout. The area below one sink had a baseboard cracked and missing entirely. Remember, this place is billed as an "all-suites hotel." Fortunately the beds are reasonably comfortable and the room is indeed large.

The casino itself is passable but one of the more dated ones on the strip. If you enjoy the female form the outfits for the cocktail waitresses, dancers and some dealers are pleasing to the eye.

Food options here are decent but not great. The Guy Fieri place was surprisingly good. The All-American joint is unremarkable. The rooftop lounge has great views and the catered for up there for large events is actually quite good.

Expect a long line at the check-in counter if you're here for a conference. The convention facilities are large and spacious.

i
3 years ago

Had a great experience there. The staff were helpf...

Had a great experience there. The staff were helpful and really made the experience for me whether they were the front desk staff or the dealers at the tables. The rooms them selves could use a little more attention for improvement but still had a great stay with a great view. I was there for business and it was a great experience through and through.

J
3 years ago

Great hotel for various entertainment options. Wen...

Great hotel for various entertainment options. Went to a ska show at one of their clubs. They have a zipline and various bars/restaurants. It's also located close to the new strip. The rooms were big but the furniture (sofa and cabinet) are a tad aged and need to be replaced. I will return if good deals are available.

A
3 years ago

Coming from Chicago, the fact that the whole casin...

Coming from Chicago, the fact that the whole casino/hotel permits smoking indoors is beyond me. I get that it's a "Casino Thing," but my lungs and eyes shouldn't pay the price. There's got to be some sort of air purifier, but I sure didn't feel it. Aside from that, room's great; not sure why there's a little window that allows people to peek into the shower/bathroom from the bedroom though. Gym's amenities we're great and the pool looked good too.

C
3 years ago

Went to see Penn and Teller. It was a lot of fun. ...

Went to see Penn and Teller. It was a lot of fun. The most unbelievable part was that they wait to talk and take pictures with everyone after. If you're a fan, this should be a no brainier.

m
3 years ago

We were told that this was the buffet to eat at......

We were told that this was the buffet to eat at... with fresh fish and crab legs. Not the case. It wasn't bad but it wasn't anything to write home about. The deserts were good. But over all, we won't return as we could get something similar at half the cost. Huge bummer. :(

J
3 years ago

This place is okay. Stayed last night in a comped ...

This place is okay. Stayed last night in a comped room. It was clean. The decor was old and badly in need of renovation. Stains on the carpet and couch. The bed was super old. You could feel every spring in the mattress. The tub drained very slowly. I was standing in ankle deep water for most of my shower. There's a window from the room into the shower. Who designed this?!?!? Who wants to shower with everyone in the room watching???? Very, very odd. The slots were super tight. I don't recommend playing here.

A
3 years ago

My in-laws stayed at this hotel over Spring Break....

My in-laws stayed at this hotel over Spring Break. We brought the kids over to visit and to use their pools. While they had ample chairs by the pools, several of them were closed (not sure why). They offered semi-inexpensive snacks (chicken fingers, hot dogs, burgers) and had an area where we could smoke cigars (bonus). A very kid-friendly pool atmosphere compared to other hotel pools in Vegas.

C
3 years ago

Can I rate below a #1? You have to wait in a long...

Can I rate below a #1? You have to wait in a long line to check in and out. The room we got stunk so bad I will never go back. The staff in the bar at the roof top were extremely rude, and you couldn't sit on the furniture unless you paid to be VIP. I will never go back, ever!

E
3 years ago

We waited long time for check-in. The room was OK....

We waited long time for check-in. The room was OK. This hotel service excellent breakfast buffet that you shouldn't miss it! It is a bit far from heart of crowds and activities in Las Vegas though. They offer shuttle to go around.

S
3 years ago

I've attended an annual conference here three time...

I've attended an annual conference here three times. The convention center is a great event venue and it's very convenient to stay in the hotel, though it's a bit of a hike from the Strip and can feel a little isolated. Luckily there are enough food and entertainment options inside the Rio and the Gold Coast next door that one could easily spend an entire weekend without leaving the area. The hotel rooms are all suites and very spacious and comfortable. I was given an option to decline housekeeping in exchange for dining credit, but I did not figure out how to redeem the credit.

J
3 years ago

I went for the buffet which NO longer does the cra...

I went for the buffet which NO longer does the crab or any other BIG ticket buffet items. Overpriced for what their selection currently is. Should advertise that better seeing as has been over 3 years according to the host.

R
3 years ago

Great service by housekeeping and front desk. Very...

Great service by housekeeping and front desk. Very friendly and prompt. Rooms are old and need change of furniture. No basic amenities like kettle, coffee maker, water bottle and vanity kit available in the room. There r resort charges of 40$ per day which are additional to the room rate.

D
3 years ago

The hotel was awful. The food is awful. There were...

The hotel was awful. The food is awful. There were big tears in the carpet and masking tape have been put down to hold the carpet together. There was also broken tile on the floor I almost tripped twice and fell because of that. The food at the carnival buffet was terrible do not eat there.

K
3 years ago

Upon arrival my room smelt and looked clean. This ...

Upon arrival my room smelt and looked clean. This hotel is off the strip so be mindful of that. A free shuttle is provided to Harrahs permitting you sign up for their complementary rewards card. Shuttle service starts at 10 am so if you are visiting Vegas for a convention like myself and need to be at the convention center early I would suggest staying closer to avoid a taxi or uber fare. Customer service is good here. My room needed to be changed and I received great service with my room swap. This is my second visit to this hotel and would most likely stay here again.

N
3 years ago

Stayed here for my honeymoon in the Ipanem tower f...

Stayed here for my honeymoon in the Ipanem tower for 8 days, I enjoyed it because I was with my husband. However the main hotel was lack luster. You have to pay daily resort fees but there are no free amenities, if you want coffee or tea-PAY, you want glasses to use in your room(that you will return)-PAY.. The Valet was free and valet staff was great! The cleaning staff was nice but the room was outdated, stains on the couch, furniture ws worn. They provide you a fridge and and ice bucket but no microwave nor coffee maker. I would not suggest this hotel in the future.

C
3 years ago

Booked online for 50 dollars a night. Got there a...

Booked online for 50 dollars a night. Got there and was informed that I had to okay a 45 dollar resort fee. Still wondering what kind of resort they think they are running. It is a casino with a hotel and swim pool. They did has a good Indian buffet. Due to the resort fee and the long wait time on elevators I would not recommend this place. Rooms are nice but the resort fee game has turn me off to them. Could have spent the same money and stayed at a better place with better environment. They should also move the Starbucks because the line clogs the hallway. I think we can all do better and go somewhere else.

A
3 years ago

It was great to stay at the Rio for New Year's eve...

It was great to stay at the Rio for New Year's eve. Great service, spacious rooms it is off the strip however for that night celebration they close all the street and it is easy to get to the Caesars hotel to see the fireworks.

L
3 years ago

We were given a upgrade to a penthouse suit. I hav...

We were given a upgrade to a penthouse suit. I have never seen anything like it. It was two stories and bigger then any apartment I have ever seen. The whole stay was magical. It was me and my bff first weekend get away and there is were I fell in I've with him.

A
3 years ago

This was my 1st time at the Rio. Upon checking in,...

This was my 1st time at the Rio. Upon checking in, I got the standard room and was pretty disappointed with not just the dated look but quite a few things were breaking down and would probably have given the Rio 1* but I decided to get an upgraded room and wow did that make an impact in my trip! I have posted extensively on my new upgraded room with a wonderful Jacuzzi although 1/2 the jets didnt work, it was a great experience.

I want to commend the housekeeping staff Especially Rosita and the Front Desk Cyrus to ensure I had a great stay. But most importantly, A HUGE thank you to Officer Gans and Front Desk Supervisor Cheryl who made it a point to personally turn my trip into a spectacular weekend. You are the epitome of 5* service

V
3 years ago

We went to this location to see the show "WOW!" T...

We went to this location to see the show "WOW!" The show was quite good. The performers were amazing! The acrobatics, dancing, juggling, arrow shooting, etc. were all awesome. I did NOT like the roller skating part of the show. But the show, over all, was excellent.

The tickets are around $100 each depending on where you sit and what discounts you can get.

This show is child friendly with no nudity. Make sure to tell your kids NOT to try this when they get home!

c
3 years ago

Beautiful hotel and friendly staff. Check in was v...

Beautiful hotel and friendly staff. Check in was very slow when not using the kiosk. Checkout via the kiosk was quick and smooth. Proximity the the strip made it a nice place to stay without all the major traffic issues.

T
3 years ago

After price almost doubled by resort fee then char...

After price almost doubled by resort fee then charged over $22 to let us check in early. Very expensive food on site. Very impressed with size of basic room, no need to pay to upgrade. Unfortunately, the room is old and worn but upgrade may be the same. Carpet is freyed. Not enough plug ins for cpap and bedside items. Couch so worn out that cushions sunk down below edge so you felt like you sink to floor. Definitely uncomfortable. Room 1482 always had cold air blowing even when turning heat up. Furious that I was charged full price and then find note in room that water was going to be turned off from 1 -5 am but I get up at night and that was a problem. No running water should equal a discount! Fabuous employees at front desk and luggage handler, Marvin, both there 17 years. Best part of Rio. Concierge efficient and focused but needs to at least acknowledge others standing in line and feeling ignored. Cross train those just standing around at box office counter to help customers. Need a place to sit while waiting to be helped. Forgot a suitcase there and can't get help. Getting mixed messages about hours for lost and found, getting the run around and they don't keep their promise to call back. Will not stay there again.

K
3 years ago

Very decent hotel kind busy . Good restaurant and ...

Very decent hotel kind busy . Good restaurant and good size casino. Only complaint is 2 of the 4 elevators were not working for 2 days. Did have sum wait time. Other than that I would definitely return for another stay..

w
3 years ago

Went for the Penn and Teller show. Had a great ti...

Went for the Penn and Teller show. Had a great time and most of the illusions were incredible. Just how did he add the fish to the empty fishbowl? Where did that elephant go? And how come they couldn't make my wife disappear when she got in the box? Highly recommend.

K
3 years ago

I bent down to tie my shoe at one of the machines ...

I bent down to tie my shoe at one of the machines setting my phone down on the chair. I had went and gambled for like about an hour. then I started to walk across the casino to the other side to where my car was parked. as I was getting to the entrance where I came in, I wanted to take pictures of some of the artwork that was on the wall. I went for my camera and noticed it was gone! my phone was gone! I ran back to security, and thank God that they had my phone! thank God! staff was just so gracious and so awesome!

L
3 years ago

Relay for life hosted by the American cancer socie...

Relay for life hosted by the American cancer society was an uplifting experience. The Miss Relay competition was my favorite moment when our friend Robert surprised us all with his song done as a cappella.

S
3 years ago

The hotel is nice. I have a nine year old daughte...

The hotel is nice. I have a nine year old daughter and I had one cashier yell at me that my daughter was not allowed to be on the floor. Not sure how I was supposed to get her from point A to point B in there. I told her she needed to learn how to talk to people.
One of the nights we were there the people next to us had a huge party, the smell of their cigarettes went under our joined door and our room smelled like an ashtray. Security did go by that party once and never came back. I don't think we will be going back anytime soon, especially with any kids.

K
3 years ago

We didn't stay at the hotel, but visited the casin...

We didn't stay at the hotel, but visited the casino and saw the Penn and Teller show. The casino was clean and they had a lot of slot selections. We had a blast here playing several different machines and winning pretty decent amounts. The staff was kind and friendly also! The Penn and Teller show was spectacular! I suggest checking this place out!

j
3 years ago

I booked a room and was on the phone to change res...

I booked a room and was on the phone to change reservation with someone that barely speaks English. I think ceasars can afford English speaking people to talk to me. I was on the phone for over 30 minutes. I asked to speak to a supervisor 4 times and never transferred. They tried to cancel reservations for days I never even booked. I had my confirmation number. What a headache this makes me want to never stay at one of there properties. Lord knows if they even canceled my reservation properly

E
3 years ago

Rooms were comfortable to stay at, but the restroo...

Rooms were comfortable to stay at, but the restrooms needed servicing, with faucets and shower heads having noteable calcium build up. Stayed at two different rooms in 3 days and this was the case at both rooms

M
3 years ago

VERY nice large suites at reasonable prices. Many...

VERY nice large suites at reasonable prices. Many dining options from food court to buffet to fine dining all reasonably priced. Enjoyable pool area. Large casino with free "shows in the sky". 2 showrooms.

J
3 years ago

3.5 the liveliness of BCA has not been the same si...

3.5 the liveliness of BCA has not been the same since it's moved over to the Rio from the Riviera however the first year or two was really great but not having straight pool in one pocket does have a major effect on the outcome of the overall tournament in my opinion. No real benefit to being at the Rio just a little more expensive and less entertaining as far as billiard play..DJL7

D
3 years ago

Spacious with a comfortable king size bed. Lots to...

Spacious with a comfortable king size bed. Lots to do without leaving the hotel. However, the TV placement is not ideal and some spaces could be better utilized. Considering it is so hot and there was no shade in the pool area they should provide umbrellas. It was the most affordable in that area at the time for what it offers.

S
3 years ago

I've stayed here one night and it was the longest ...

I've stayed here one night and it was the longest week of my life. I couldn't check out fast enough. The room was terrible! There were water stains on the wall and I was playing poker at the Palms and it was terrible to get to from the Rio. Not convenient at all. So, I packed up and headed for the Palms were I got a great deal on a much better room.

N
3 years ago

Went to the Rio for the Penn and Teller show. We ...

Went to the Rio for the Penn and Teller show. We dined at Guy Fieri's joint. It was very enjoyable, both food and show. Guess what, I didn't pay 10 bucks to park.
We plan on going back to Las Vegas in a few months, and we plan on staying at the Rio. I didn't realize but we haven't stayed there for almost 8 years.

R
3 years ago

The Penn & Teller show brought us out to the Rio. ...

The Penn & Teller show brought us out to the Rio. The show and theater were great.

Casino is a bit of a hike from the strip. Might not be worth the trip if you're not going for the show. Nothing too unique here outside of a mini golf course.

R
3 years ago

Old, casino floor has an odor. Room large with sm...

Old, casino floor has an odor. Room large with small fridge. Coffee maker. Room old, needs major updating. Awesome views if mountains. Staff real nice. Free wifi for 2 devices, free parking. $35 per day for resort fees? What resort amenities. $20 to get in room before 4pm, got $10 reduced fee for no housekeeping. Off strip so quiet with little traffic. Very close to 15.

B
3 years ago

It is located close to the freeway. It has all the...

It is located close to the freeway. It has all the amenities you will need. Great staff. The only item you need to know is it is big and spread out. If walking is an issue you may need to rent an electric wheel chair or scooter to get around.

P
3 years ago

Took in the WOW show in my most recent visit to th...

Took in the WOW show in my most recent visit to the Rio. Being just off the strip it always seems just a touch calmer there. Enjoyed the fun variety show very much. Nice stage and effects with lots to keep you entertained. Previously attended the Penn & Teller show and an planning to go again as it's definitely one of the Vegas highlights.

F
3 years ago

Beds very comfy.

Beds very comfy.
Place was very clean and modern.
Employees were very helpful.
We like the Rio.

S
3 years ago

This place is old,very old, did i mention old? Any...

This place is old,very old, did i mention old? Anyways I was upset on i got in my room, no coffee maker, no microwave, very old furniture's couch was worn out . I stayed on the 24th floor view was the only thing I liked. This place needs a overhaul.

M
3 years ago

This review is JUST for the Carnival World Buffet....

This review is JUST for the Carnival World Buffet... not the hotel or casino. The buffet is NOT worth $49 or whatever they are charging these days. I cannot attest to how this buffet "used to be" as this was our first time there, but we found it to be substandard for touting itself as high end. The dinner buffet is what I'm describing. The meat carving station was so-so. The chicken sausage not great, the pork ribs not fall-off-the-bone tender, the beef ribs so emaciated that about 90% of the bone was visible from tip to tip and again... not in the slightest bit tender. The Hispanic food section was "ok"... pretty hard to fail that culinary food bar. The Asian section, again, was decent and nothing to write home about. The dessert island was pretty scrumptious featuring many many tastes and textures of cakes, pies, custards, ice cream, and other baked sweets. Once again, fairly hard to get a low report grade when dealing with desserts... sugar is sugar! The "server" was friendly but because all the drinks are self serve she basically was there to clear away plates when finished... and give extra napkins. I would say at today's Vegas prices and trends, this is at $18.99 buffet. If they ask you to pay more take your money and hunger elsewhere.

S
3 years ago

A very strange, and highly regulated seating proce...

A very strange, and highly regulated seating process followed by pretty but bland food. This establishment has absolutely no business cooking crawfish, that's officially the worst ever. Please put some seasoning on the food. A bright spot was the poke and seaweed salad. The Mongolian was decent too.

Rio Suites Hotel

Rio Suites Hotel

3.9