Karla James

Review of Rio Suites Hotel

Upon arrival my room smelt and looked clean. This ...

Upon arrival my room smelt and looked clean. This hotel is off the strip so be mindful of that. A free shuttle is provided to Harrahs permitting you sign up for their complementary rewards card. Shuttle service starts at 10 am so if you are visiting Vegas for a convention like myself and need to be at the convention center early I would suggest staying closer to avoid a taxi or uber fare. Customer service is good here. My room needed to be changed and I received great service with my room swap. This is my second visit to this hotel and would most likely stay here again.