AFFS TN

Review of Rio Suites Hotel

This was my 1st time at the Rio. Upon checking in,...

This was my 1st time at the Rio. Upon checking in, I got the standard room and was pretty disappointed with not just the dated look but quite a few things were breaking down and would probably have given the Rio 1* but I decided to get an upgraded room and wow did that make an impact in my trip! I have posted extensively on my new upgraded room with a wonderful Jacuzzi although 1/2 the jets didnt work, it was a great experience.

I want to commend the housekeeping staff Especially Rosita and the Front Desk Cyrus to ensure I had a great stay. But most importantly, A HUGE thank you to Officer Gans and Front Desk Supervisor Cheryl who made it a point to personally turn my trip into a spectacular weekend. You are the epitome of 5* service