josh hendrickson

Review of Rio Suites Hotel

I booked a room and was on the phone to change res...

I booked a room and was on the phone to change reservation with someone that barely speaks English. I think ceasars can afford English speaking people to talk to me. I was on the phone for over 30 minutes. I asked to speak to a supervisor 4 times and never transferred. They tried to cancel reservations for days I never even booked. I had my confirmation number. What a headache this makes me want to never stay at one of there properties. Lord knows if they even canceled my reservation properly