Smile21 12

Review of Quick Mobile Fix

I ordered a refurbished iphone 6 on the 29/05/2017...

I ordered a refurbished iphone 6 on the 29/05/2017 it is now 5/06/2017 and still no phone, whilst i appreciate this is only a week when there is a banner on the website saying how all items are usually dispatched quickly and i've paid an additional 19.99 delivery i think this is unacceptable. I have contacted the company on 4 occasions now and the time i did finally speak to someone the girl could not have sounded more disinterested and unhelpful. All i wanted was clarification as to when i would receive the phone and an explanation as to why there had been a "processing delay". Due to the horrendous service provided i have requested a refund and am now waiting for a confirmation email to come through to confirm this. I would never recommend this company to anyone and am absolutely shocked and disgusted at the experience i have had from a customer service level.