Louise Chasakwa

Review of Quick Mobile Fix

I m only giving one star because I have to, to cut...

I m only giving one star because I have to, to cut a long story short. I brought a mobile first week of December arrived in January after a lot of emails about where it was and why it was taking so long. They reply sometimes but weeks later. Received the phone it was in terrible condition and dirty asked to send it back which they accepted after asking me to send pictures. Send back first week jan and all to now no refund and they are still taking the monthly payment as if I still have the phone. Was told the refund would be complete on the 29th, why it would take 3 weeks I have no idea. 29th came nothing received!!! Emailed agin and have Been ignored. No phone number to call and no other way to contact them very very bad company avoid at all costs!!!
Have passed on to the police and the ombudsman to hopefully sort out.