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I bought a lot of used books and various electroni...

I bought a lot of used books and various electronic products on what it was called before PriceMinister, a French firm bought since by Rakuten, a big Japanese e-commerce company!

I have never been disappointed with the books, despite the fact that it was expensive delivery costs at one time, before the purchase! Since then, many deliveries go through Mondial-Relay, which is + on

The few times I have not received the product, I have always been reimbursed! But it's true that the site lacks ergonomics and that the loyalty point system deserves a better explanation of their conditions of use, because it is not very clear!

Horrible !! I sold my headphones on it and I had t...

Horrible !! I sold my headphones on it and I had to wait a long time to get paid! Moreover they take a com on your articles WITHOUT PREVENTING 22euros on 250 BRAVO VOLEURS !!!!! VIVE EBAY LEBONCOIN AMAZON ETC ...

A site that was very interesting but has not been ...

A site that was very interesting but has not been for many years. Objects do not match their actual state. DVDs are in infamous states, even engraved. I dropped the sale, the refunded shipping costs do not match anything as well as the purchase. A site therefore to AVOID ++

bought running shoe Mizuno Ultima 7 to 67 includ...

bought running shoe Mizuno Ultima 7 to 67 included delivery while everywhere else at least 75 . Delivered on time and happy to have made savings especially that the package was from SPORT SHOES shoe more than 90 on their site! thank you PRICEMINISTER

I wanted to test Price Minister for the purchase o...

I wanted to test Price Minister for the purchase of occas. Because gen had heard about it. In fact it is very good. The transaction went well. The person had well wrapped the product (an electric guitar). I will go back there !

Sending my parcel in colissimo with signature .. S...

Sending my parcel in colissimo with signature .. Seller who does not confirm ... Fund still pending for 3 weeks and still always problems as a seller .. Personally I will see the competition and goodbye this rotten site ... .

"Due to a technical problem, your order could not ...

"Due to a technical problem, your order could not be completed ..." Result: 2 orders taken instead of one!
Shameful! No consideration of user feedback as a result of this technical problem, no trust in the customer! An approach from another age!
No strong commercial policy permeating the base: you are told everything and its opposite! They also do not take "their mistakes" that they unfairly pay the customer!

Great site, I made many purchases for my Christmas...

Great site, I made many purchases for my Christmas gifts on this site and I am very satisfied with my orders, on top of that the delivery was super fast! In short, a serious and reliable site! I recommend !!

swindlers !!!!

swindlers !!!!

absolutely outraged by the dishonesty of PRICE MINISTER! *
a Belgian seller forgot to put me an occa book in my order and PRICE refuses to refund it! 10 days of claim procedure for nothing!

"I received your message.
I remind you that, following the loss of several of your purchases, your guarantees have been suspended for any shipment to Normal since 19/05/2015 on your account antoiness1.
Following the loss of this package - ordered in Normal mode on 02/07/2016 and shipped by the seller on 03/07 / 2016-, we will not proceed to your refund.
As indicated in our message of May 19, 2015, please choose among the modes "So Colissimo", "Recommended" or "Chronopost" for the delivery of your next orders (these modes offering better guarantees). Otherwise, any new claim on your part will be rejected (on all the accounts belonging to you).
We will not be able to validate your refund on this article.
Thank you for your trust and see you soon,

Miguel
Customer service
PriceMinister "

I answered "this =)
"The package was never sent by the seller who is a liar: I received the other 2 objects of the order
but very surprised by the absence of the book in it, I immediately contacted the seller who sent me a typical answer
he publishes everywhere since it was 3 weeks since my order.

I have received a message from customer service that the seller has never responded and that PRICE
so the order was not sent

this seller PARIS CD has a record number of processed claims that concerns hundreds of customers
for merchandise never received and never sent!
Are you a robot like I think or a real person? !!!

after my last purchases on PRICE, considering the way you treat your customers, it will be finished for me!
I will go buy on ebay!

I will tell all over the internet 60 million consumers and what to choose that you are a dishonest site
not recommending to buy from you!
you have just lost one of your biggest customers!

you take customers for people!

I will also drop a plant at 60 million consumers and at my police station for scam!

I was still not going to take a registered shipment for a second-hand book at 2euros? !!!
you are the ones responsible for selling a crook! "

To buy such a mobile:

To buy such a mobile:
-Delay very long delivery (1 week).
-Colis incomplete (no charger like).
-Did never returned charger.
-Insurance dismal SPB, not to enter.

Use with utmost vigilance! Sales are misleading in...

Use with utmost vigilance! Sales are misleading in relation to the products displayed. This is mainly due to the philosophy of this site which is a showcase for small brands. What is more, the products arrive regularly degraded. Catastrophic after-sales service.

Seller? Go your way. Shipping costs of 16 refund...

Seller? Go your way. Shipping costs of 16 refund of 4, I asked for explanations but they are inconsistent. So 10 at my expense Not to mention the astronomical commission !! In the end I sold a product to 70 to receive 45 (-15 com and -10 shipping costs at my expense) inconceivable. I leave this charlatans site. Buyers pay the shipping costs but sellers do not get these shipping costs paid by the buyer. Ashamed!

Je rejoins certains commentaires que j'ai pu lire....

Je rejoins certains commentaires que j'ai pu lire.
N'allez surtout pas commander chez eux, ce sont des escrocs !!!


Des vendeurs qui ne sont pas foutus de vous renseigner correctement sur votre achat...
Bref un des pires sites de e commerce.
A fuir comme la peste !!!!!

I ordered a phone (purchase confirmed by the suppl...

I ordered a phone (purchase confirmed by the supplier) so that after 2 weeks of attempts they realize that they confirmed by mistake (no more stock available). Priceminister could have intervened earlier in the exchanges.

SCAM, THIEF, ESCAPE this site !!!!! Give reason to...

SCAM, THIEF, ESCAPE this site !!!!! Give reason to the SELLER because they have commissions !!!!
I received the wrong smartphone! For 1 month I was taken in a BOAT !. The seller had to send me enough to pay me the return costs before 1 month otherwise I was REFUNDED and I kept the product! This one never gave a sign of LIFE! Finally they asked me to send the PARCEL to HONG KONG at my EXPENSES !!!! Then told me again that NO I had nothing to send at my expense that it was TOO LATE the 1 month being exceeded I kept the phone and I was REFUNDED! Then in fact I have to send the package to RAKUTEN Headquarters at my expense! But that's a SHAME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The MONTH Has passed for a week the Seller has never responded and it is up to me to return the PACKAGE AT MY COST !!! ESCAPE this site! Many customers have Problems!

THIEF!! price minister are RECEIVERS of STOLEN obj...

THIEF!! price minister are RECEIVERS of STOLEN objects, and do not expect them to reimburse you or else you are given an ULTIMATUM and the best is to be without jobs to prove that the TELEPHONE IS STOLEN, because THEY WILL NOT DO ANYTHING THE ONE HE HELP SELL THE OBJECTS THIEVED. the sav is COMPLICANT to fly, the site is too AND EVERYONE IS INFORMED and I know very well what I am saying because they got me on the phone WE DON'T REFUND IT and they will NEVER do it. GO TO A COMPETITOR AT LEAST THEY WILL REFUND YOU. 310 euros IN THEIR POCKET, SCAMS !!

I ordered from the site for the first time two wee...

I ordered from the site for the first time two weeks ago. Produced quickly as expected, well packaged. Not accustomed to ordering on the go, rather at the competition but it's nickel. So this morning I decided to reorder a selection of DVD and Bluray on occasion. At a great price!

Thanks priceminister

1st order, simple video game, on 04/21/2018 in the...

1st order, simple video game, on 04/21/2018 in the evening, validated by the seller on 04/22/2018. To date, still nothing on 04/30/2018, while the seller advocates a shipment in 2 days! + impossible to send a message to Rakuten-Priceminister, because I haven't waited long enough. This is called dishonesty on the part of PriceMinister and the seller.

I do not advise you !!!! I ordered a 150th article...

I do not advise you !!!! I ordered a 150th article on November 30th today I contact customer service after 30 minutes of waiting by phone I am not offered any concrete solution and I'm hung up on the nose !!! Result I do not thank you Priceminister my son will not have his Christmas present !!!

I got a good deal! I found a second-hand book out ...

I got a good deal! I found a second-hand book out of stock in good condition and at a very good price, I had no problem when ordering or delivering. I recommend trying it. it is sometimes very practical to have products that are difficult to find on occasion!

I have already made some purchases on this site an...

I have already made some purchases on this site and I am very satisfied with the products received and in accordance with the announcements, I appreciated the delivery made quickly! I do good business through promotions and I will definitely recommend again, because this site is very serious. I recommend it !!

Hello,

Hello,
Exchant (priceminister seller) does not want to reimburse me the customs fees (51 ) when he had said that there would be nothing more to pay. It's dishonest, there have been conflicting reports that have influenced the purchase of hundreds of buyers!

To flee go to the competition. product not deliver...

To flee go to the competition. product not delivered after 20 days. unreachable after-sales service. Certain product without much less expensive but after 20 days Rakuten tells me lack of loading space for a mobile and still not deliver. order made on 06/12 always nothing inadmissible. Christmas presents under the tree or at Rakuten? it's a disaster.

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Bonjour

Bonjour




Monsieur ZHENG

Rakuten refuses to reimburse me for unforeseen cus...

Rakuten refuses to reimburse me for unforeseen customs fees which make the product more expensive than in any nearby store .... hides behind its partner site (frmixmax) and does not assume. Ashamed and dishonest!

Hello

Hello
I ordered an article on priceminister on July 14, we are on August 2 I still haven't received anything
I tried to see your order tracking, but no info
I did some madness by email but also tired of the answer
Who can I contact? And at what number to find out more?
Thank you

I ordered an iPhone by registered mail against sig...

I ordered an iPhone by registered mail against signature. A small, visibly opened and rescued bubble wrap arrived in my mailbox while I was on vacation. When I return, I notice that it is empty and that the contents are declared as pajamas at 5 . I make a claim, but Rakuten asks me for a spoliation certificate issued by the Post Office. What the Post Office refuses for a letter followed. Rakuten walks around and still wants the spoliation certificate. The seller has sent an iPhone in a lettered envelope followed and declared it as a pajamas to avoid customs fees and it is up to me to prove my good faith with documents that I am unable to provide. Your turn to judge. As for me, I will certainly lose a considerable amount. To flee absolutely.

Paid via Paypal on September 23: to date, nothing ...

Paid via Paypal on September 23: to date, nothing received, no confirmation, no correct answer to my questions, no refund requested. The seller (where Rakuten PriceMinister sends me back systematically) is not aware of anything. Sales site not to recommend! By the way, I have copies and screenshots of everything I say ...

I have long used priceminister, without problem un...

I have long used priceminister, without problem until last month. I bought it in February, apparently from a private individual, a Micro SDXC Premium + 256GB Card that turned out to be defective. After some research I realized that it was a counterfeit product.
Gold priceminister guarantees the possibility of complaint ... until we note the seller, or 6 weeks maximum after receipt of the product. I did not realize that the product was defective (even less than it was counterfeit) within this timeframe: it worked up to about 20 GB capacity.
I finally found and reported the malfunction to the saleswoman mid-May but it was too late! (The seller later deleted her account from the site)
Conclusion: if you buy on this site do not notice the seller, it will not bring you anything, on the contrary.
However, the law stipulates that the legal guarantee of conformity is 6 months for second-hand goods but that does not seem to apply on the site of priceminister-rakuten!
In short I ended up regretfully my account of this site.

This site has lost all quality since rakuten is re...

This site has lost all quality since rakuten is redeemed, whether as a seller or buyer customer service has almost always been on the side of the wrong one, the commissions for selling used are far too high for sellers I do not want to sell or buy anything, especially when I read the many messages on the internet that indicate that the account of the sellers with all their money was blocked for no reason valid (for a problem with a customer, or even for providing all the necessary documents for the sale of a product).

Unfortunately, there are many scams in the ads, wi...

Unfortunately, there are many scams in the ads, with impossibility to join PriceMinister once the reception confirmed.
Example for the purchase of a box of 10 vinyl records:
The disc 1 is completely veiled, the side A can not be read, the first furrows are "played" in a loop.
The box is not in good condition and all has a musty smell.
We are very far from the new condition indicated by the seller.

Like all these sales sites, once installed, the up...

Like all these sales sites, once installed, the updates of the general conditions follow one another, to the detriment of the consumer. Overall, the site does not do much, so sell by leboncoin and be paid via paypal, given the huge costs now taken by the site.

An order never received, a refund request filed wi...

An order never received, a refund request filed without result. Finally, I bought to the competition (Amazon), and it's much more efficient. First and last purchase at Rakuten. I was warned of the poor quality of service, I confirm and advise you in my turn very strongly.

I am delighted with my order placed on Price Minis...

I am delighted with my order placed on Price Minister. Finding a product is easy, I was able to take advantage of a promotion for my steam generator iron, which was delivered intact and on time! I recommend !

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1st time I test FEDEX via the RAKUTEN website. And...

1st time I test FEDEX via the RAKUTEN website. And I think that Amazon is so much better. 3 days that my package is in the truck that is 2 steps from home and I'm still not delivered. I call FED EX this morning and I get paid 15 cents a minute for a period of 12 minutes, of course it makes you pay the equivalent of the delivery. All I am told is that he can try to deliver it not today but the next day without certainty. And he does not explain why it's so long (we're in August yet). It's a catastrophe!

A very bad site, several orders received that had ...

A very bad site, several orders received that had nothing to do (but absolutely nothing to do) with what I ordered.
A very complicated follow-up, what is described never corresponds to what is really sold, sellers difficult to contact, sometimes dishonest. I asked a lady about an order that lied to me and followed up on complaints. The second order, I was looking for a similar product sold by another shop (and that looked more reliable because being pro), that nay! The item sold had nothing to do with what I ordered.
Attention to all those who will order books (my case)!
Always ask, but always to the seller information BEFORE the purchase. If you can not contact the seller, do not buy! (some sellers can not receive messages for example ....)
Flee, prefer other sites (including one that is not French) but much more reliable.

Run away !

Catastrophic after-sales service. Unable to contac...

Catastrophic after-sales service. Unable to contact someone directly, contact form hidden in FAQ, response to complaints after 4 days. In total, it has been over a month that I have been waiting to be reimbursed for a defective item and I have been told that there may still be a month of waiting. To avoid.

Does not bring any viable solution to your problem...

Does not bring any viable solution to your problem, this hiding behind their sellers not very honest, (description of sale not very clear, in case of problem with the product, it was up to you to ask the questions before the sale) device sold in France planned for the Chinese market ......

I am a saleswoman at Rakuten except he leaves us n...

I am a saleswoman at Rakuten except he leaves us no free choice he obliges us to send the normal shipment outside the normal shipment we must advance the shipping costs and Rakuten refuses to reimburse the difference result I am obliged to refuse the normal shipment and when we refuse it takes points away from us their costs date from 2000 the shipping costs have changed a lot even with the proof you have to fight to be reimbursed and again it is still not won I am very disappointed for its

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I bought a cell phone on this site at the beginnin...

I bought a cell phone on this site at the beginning of November, in the advertisement it was stated that it was like new When I received this one it was damaged, so I filed a complaint and the seller canceled the sale I therefore redirected the product to the seller by registered mail and provided the tracking number, and a short time later I was reimbursed. Good complaint service therefore!

This is the first time I order on this site. It wa...

This is the first time I order on this site. It was a used product. I never received it. I immediately phone the customer service who was very understanding. They paid me back without any problem. All companies do not have this class, thanks!

A p *** e f *** site. I ordered a Samsung since 09...

A p *** e f *** site. I ordered a Samsung since 09/29, the seller ships it, I follow my order with the order number, I call the after-sales service because I start to worry. In the end, go 10 days later the carrier tells me that the package is lost. I call Price Minister I tell them that I want to be reimbursed pcq delivery times are exceeded. The lady says yes, I will take your complaint in 3 days, you will have news or we will forward it to you, or we will reimburse you. So it was October 14. The next day I receive an email stating that my complaint is rejected on the pretext that my package is in transit while I said on the 14th that my package had been lost. So I remind, they make me a new claim. And today I receive an email stating that I still have to wait for the seller to respond or wait another 7 days to get a refund! I call customer service again I express my dissatisfaction I ask to speak to a manager, what tells me this dirty asshole? "No I do not pass you my manager pcq I handle the call correctly." Ahhhhh for him not to find a solution is to manage properly ?! He says wait, I'll see. He tells me his manager is in a meeting he will call me back.
Of course, he never called me back I think it was a big mytho but No problem I will call every day until I get reimbursed pcq to take the money from my account it was fast !
I advise against everyone, and I will not hesitate to harass them until they do their job.

The seller sold me a phone that doesn't work. Sinc...

The seller sold me a phone that doesn't work. Since February in talks with him and now when he received my phone more news. Priceminister even blocked me on Facebook so that I no longer requested it! I will therefore turn to the official services from now on, since the seller's legal obligation is not respected.

I have been a customer for 2 years as a rakuten sa...

I have been a customer for 2 years as a rakuten saleswoman n are not honest he does not pay the difference in shipping costs the worst can not remove the normal mode because I have to refuse the sale

21 decembre .ca is now 1 month and a half that I o...

21 decembre .ca is now 1 month and a half that I order an article on this site the seller has sent (that's what I'm told), price has confirmed global relay tells me he will deliver it to me within two days, to each mail, but nothing at all, nora from price tells me that there is no problem, that my package is well at global relay, and that no solution can I am proposed, because for them everything is normal in their procedure of shipment, every two days they announce to me parcels in a new relay point more and more far from home, several tens of kilometer return . he really does not care about me, more if you have a complaint you are told that you can not contact the seller any more not to interfere with the following give to this claim, in addition to noted the seller you must recognize that you have received your command. I thought the negative reviews was exaggerated, I ordered a wii on their site with a seller who went astray during the delivery and since big trouble, nobody is able to tell me where my package is and I'm promised delivery for the next day every time in a different relay point As soon as I contact them, a tip there are other more serious online sales site, and for them there are much more serious companies that this are wallowing so? and you could let your customers know that you're having big delivery problems right now in Seine and Marne

Great, and often the cheapest internet! 90% cheape...

Great, and often the cheapest internet! 90% cheaper than Amazon and just as serious for the customer.

You really think that a site such as an outgrower can "scam", "take the money without sending you the article".
Be aware that the seller is paid once the buyer has noticed it, or 45 days after the sale if the buyer forgets to note the transaction.

So what could I read as crap bullshit in the comments ... The problem is not Priceminister or other site, but simply your limited skills to read and use internet ...

my brother recommended me to buy on Priceminister,...

my brother recommended me to buy on Priceminister, at first I hesitated, but when I received my order within the specified time, well packaged and in very good condition, I was happy, the products offered are well listed, which facilitates research,
This site is great for doing good business, there is a wide range of products, TV, mobile, auto articles, new or used but in great condition, frankly I was not disappointed, I highly recommend it.

I am not completely satisfied I put 3 star for ord...

I am not completely satisfied I put 3 star for orders that I had of good quality and fast delivery and I was disappointed for an article that I order with missing parts not fast delivery and shipping costs that I have to take on my duty .

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Totally ubiquitous management of the site. Huge sc...

Totally ubiquitous management of the site. Huge scam. Inability to access their own data on their account. A delocalized customer service which does not even know how to express itself and which is unable to relay technical errors on their part. Incompetent people. Disastrous ergonomics. From pseudo professional seller accounts posing as individuals. A shame!! Run away!!!!

Above all, you should not have to deal with after-...

Above all, you should not have to deal with after-sales service. More than 30 minutes of waiting, to have on the phone a more than rude employee, who does nothing to solve our problem. Promises absolutely not kept: "You will be reimbursed in less than 3 days", we are still waiting. In short, I absolutely do not recommend!

a disaster this site, I confirm. 1) 2 products bou...

a disaster this site, I confirm. 1) 2 products bought non-compliant, the seller agrees to give me a discount, but what a scam: we order a book and we have a packet of stapled sheets, or the pre-copy print "press" or More