1st time I test FEDEX via the RAKUTEN website. And...

1st time I test FEDEX via the RAKUTEN website. And I think that Amazon is so much better. 3 days that my package is in the truck that is 2 steps from home and I'm still not delivered. I call FED EX this morning and I get paid 15 cents a minute for a period of 12 minutes, of course it makes you pay the equivalent of the delivery. All I am told is that he can try to deliver it not today but the next day without certainty. And he does not explain why it's so long (we're in August yet). It's a catastrophe!