PriceMinister Reviews

Useless, after a first refusal to take charge of a breakage guarantee, 30 minute wait to hear me say that the seller is on vacation (for 4 months) and that my claim will have to wait for its return ...

Scam: After canceling my order / transaction on May 7th, (at the time of entering my code verified by VISA, because the code will be sent on an old mobile number), PriceMinister still charged me 239,24 Euros without permission To date the sum is still not returned to my account. And the after-sales service is non-existent and incompetent. A site to avoid absolutely.

Worst seller and worse customer service that I had to do ... they refuse to pay me back a package that I have never received ... horrible

the number offered is not the correct one. Product received damaged and rusty after-sales service, no reimbursement after one month. I strongly recommend this site.

Rakuten connects amateur sellers or downright crooks with buyers and if the transactions do not exceed 20 euros, if there is a problem, the buyer does not lose too much. But if you incur larger sums, know that Rakuten's after-sales service is the antithesis of Amazon's after-sales service: no contact, no refund possible, unless you initiate cumbersome procedures (registered letters) to recover your bet, and again, you have to navigate the jungle of law. In short, a site that I avoid and that I do not recommend.

Warning !!!!!
I bought airpods, on this site, seller of the product: Cross-HK.
The so-called NEW product stopped working 2 months later, normally guaranteed by the seller. Rakuten asks me to return the product, at my expense, which I send by registered mail. The parcel is in good condition as proof of delivery recommended of course. And until today no more news.
I was robbed for 160 Euros of defective product, not to mention the time lost to perform all the steps requested by Rakuten, and ancillary charges for sending registered mail.
The worst thing is that the customer service Rakuten finding no final solution for my product that was taken by the supplier and not refunded or exchanged or repaired, tell me they are sorry! and can not even get their hands on this supplier for the next purchases of the other millions of people.
Anyone can sell anything and everything without being controlled.
It is nonsense. The only possible step now is justice, and I would not fail.

I would like to share with you my experience of the PriceMinister site. Well, I use it very often for any type of purchase. I order both new and used equipment. In ten orders, I have never been disappointed. I always receive packages on time. When I no longer want a product, I m always given a refund. In short, an excellent site!

This site and lamentable and crazy about their client's geul I do not recommend to site the 3 week that I ordered tjr not refund anything o told me today no answer nothing too much mdrrr it's too much. Hello blow I find this site very badly not serious I would not order more at home clearly Amazon rtc I had refunds very quickly your seller and poorly polished and not open to the customer ... it's already 2 weeks wait I'm going to wait for 1 month to have my game that is inadmissible frankly I've never seen this on a site I will close my account and I would make a comment .. because a colleague to give you the number because at the beginning I called the toll number it gives me a number the call to was recorded and suddenly you took me 24 call I'm very pissed there so I do not have my game at 50 plus 24 in my cu for an Apel in to your site for what in the end tell me to wait 1 me wholesale stop .. I will wait for my game or a refund I'm fed up there I can not play the game I wanted to do how?

After 5-6 years at Priceminister I have to share my experience there. I think I lost a total of 100 euro because many articles never arrived at my house, however I received many but if you do not receive it before a priceminister deadline will not solve the problem. So you have to judge, too bad for a platinum to come here ...

good but takes a lot of money to the seller of the coup it is not very profitable and the participation in spawn port I do not see the color ...

This site is really great for reselling gifts you don't like. So I often use it after my birthday and Christmas. It also offers many second-hand items so you can't find anything interesting!

A fuir.

Vous collent des frais sur vos bon d'achat (15 euros par an de tenu de compte) .

Bref une horreur.
A force de vouloir tout mettre , n'importe comment , rien n'est bon, tout est a jeter.

I have not ordered on Priceminister for years, I often spent on Amazon but I found good opportunities on the site so I decided to order, and perfect. Package received on time

Regular discounts but unclear customer service (-2). Following the receipt of a defective product, Rakuten gives me a procedure, I follow it and today Rakuten tells me that I am in the wrong because precisely I followed it ... We are in the mad. Note that by buying from Rakuten you can go through Amazon's platforms without knowing it during the purchase (-1).

For my part I had once a concern with a dishonest buyer, but it was in no way the fault of Priceminister. And as a customer I had to buy more than thirty products and I was never disappointed. It is true that I tend to favor the professional sellers to minimize the risk of problems. But the individuals in whom I buy have been very professional and correct. What disappoint me on the other hand is that the founders have sold to Chinese or Japanese I do not know and become Rakuten it disgusts me. But what is that?

Customer service deplorable! Unable to recover money from my sales.
I have contacted them at least 50 times to fix a technical problem on my account and they are unable to fix the problem. It is abused !

There are many things, but since the purchase by the group Rakuten Priceminister seems to have lost his soul ... Everything is more expensive. Complicated after-sales service. And some historic shops are no longer there because of it seems to you too important fees that did not exist at the beginning. What a pity. Priceminister and Ebay same fight ... It's good at the beginning and then cruising speed they do not care about customers and sellers ... Lack of tracking and consistency. But still interesting for some products.

Thieves !!!!!!! I sell a book for 21.99 I only cash 15 euros in the end !!! and yet it is with mondial relay! Where is my money ???????

Scammers nothing to say they stole from me several times no answer delivery never arrives 100% Chinese products

In fact, I had been in front only very briefly but I think I will spend a little more seriously next month. But if you're looking for something in particular, just look carefully at what you want to buy.

Purchase of a valuable item that has never been sent to me. 3 months later Rakuten still refuses to reimburse me. Non-existent after-sales service. Unable to contact the seller. Worst e-commerce experience of my life.

Never again I order on your site the sellers are often in China with 1 year guarantee ... and especially send to our load bye bye you are fucked alive Amazon !!

Super box, very open. Good atmosphere in the teams.

In my experience compared to other sites that offer the same services, I think that priceminister is currently the best on the web.

Do not sell anything on this site, it does not pay sellers.

I regularly made a purchase on the Priceminister site. That good deals, even just before Christmas. I don't seem to buy second-hand but new. It is a very good site, I recommend you!

Unsolicited e-mail specialists. An avalanche of spam that can not be discarded or unsubscribed. Can not delete his account. What a hassle to buy a small object! Never subscribe to it.

I am disappointed because I had to receive my iphone 6 within 2 weeks and I always have it and when I call its does not answer

No customer service, if the product is broken, no guarantee because the seller on rakuten has closed
Rakuten customer service does not offer any solutions

I have been buying and selling on this site for 16 years and certainly sometimes there are sellers a bit relaxed and very stupid buyers but the site has nothing to do with all of this, a bit like Leboncoin, c just the reflection of the population. A bit stupid like those who evaluate negatively.

Not very serious my son after ordering an article (several Mangas) was never delivered !!!!!!!!!!! The poor man just lost (steals) 92 euros. Not very serious avoid the site !!!

Incompetent customer service, complaint service not reachable "phone" that never answers our questions by email, Fuyer ... never guarantee your purchase, I did not receive my orders and I made a claim, Result it we asleep for 2 weeks and at the end rejection of your request without any reason I lost 121 euro it's scam

SAV NUL !!! NO ANSWER ! IT DOES THE DEATH WHEN NOT NEVER WAITING YOU CAN TRY TO JOIN THEM YOU DO NOT ARRIVE! NO NUMBER NO MAIL! Flee scam !!!!!!!!!

NE SURTOUT PAS ACHETER SUR CE SITE!


VRAIMENT NE JAMAIS ACHETER SUR CETTE PLATEFORME!!! UN MEPRIS TOTAL!

unbelievable !!!! I did the black friday and frankly offer promotions as big on such a large range of product is incredible. and the icing on the cake all delivered in record time thanks to you continue like this :)

The site is very poorly done, most sellers are scammers, in general they are almost all in Asia and say they are in the UK. The SAV is very incompetent, they do not understand everything they say in French and overprotect the sellers. In all I will not order more on this site, it's much better on Cdiscount or Rue du Commerce.

Very bad experience online. I deserted the site after some very disappointing orders.

Catastrophic after-sales service. Unable to contact someone directly, contact form hidden in FAQ, response to complaints after 4 days. In total, it has been over a month that I have been waiting to be reimbursed for a defective item and I have been told that there may still be a month of waiting. To avoid.

I confirm, a lot of scams from some sellers. They align themselves with products different from theirs, making fun of the brand of the original product, registered trademark, product of course of lower quality and different and Priceminister seems obstinate to let it go.

The problem is that you do not have control of shipping costs
it is the first person who arbitrarily indicates the cost of delivery
of a product, the latest in a machine Nespresso Krups
I paid 18 euros bill in support and I could get only 5.50 euros
the explanations provided are smoky, I sent a message on
different sales, no consistent answers.
It is necessary to buy but not to sell, it misses a key for that
the seller can display the price of routing .pet be an idea
to dig to become a valuable site

Deplorable customer service and imposes absurd rules on shipping methods ... I will cancel all my ads ...

Very disappointed. I bought an iphone which at the end of the guarantee no longer worked. It was no longer under warranty when I managed to reach the seller. The seller asked me to go to an Apple store. To have Priceminister customer service, it's complicated. I don't have an email address. In short I will no longer make any purchase on this platform.

Warning scam! I have been a customer since 2014, I have always made small orders. This time I order an item for more than 200 , I pay by credit card, I do not receive an order confirmation by email, strange ... I am waiting 5 days and still no news and the order does not appear on my rakuten account, I check my bank account and the amount has been debited, so I send an email to rakuten to ask them what is going on, I am told that during my order, it has expired, (strange , because the transaction was successfully completed) and therefore no payment has been taken into account and has not been debited !!!!! Wrong totally wrong, I send them the proof by taking a screenshot of the bank transaction, but they keep saying that the order was not charged !!!!!!! I am therefore leaving for a procedure against them ....

Never go back but go there it's better and more about

It's easy with them so do not be in a hurry. A delay to be paid up to 30 days if your buyer does not bother to note you. A delay then for money to pass from one virtual wallet to another. And to finish a last deadline still for that it finally happens to lead to your bank account. Or 2 months if your buyer does not validate his receipt or 3 weeks in the best case. What do they do with this money? Why keep it so long? I'm tired of all those parasite FDPs that make money on the backs of their peers not to mention their 20% commission on sales or refund of postage costs half refund but that the buyer paid full pot. BREF first and last time. Farewell to the virtual kings of the gods. That the wheel turns soon in your personal lives and that you make yourself ***** the same way that you make it to your adherents !!

I took advantage of the great offers for black Friday to buy the Samsung S8 at a price significantly lower than in stores. Personally, a very good site!

I strongly recommend not buying on this site. response time to a very long question and what is more when they answer it is next to the plate .... AVOID

Hello
I bought a dirt devil m611 vacuum cleaner. The seller tells me without reason that he cancels the sale and reimburses me. PriceMinister instead of refunding me keeps the money, puts it in my account and you have to fight for 10 min to figure out how to get your money back. I will get my money back 3 weeks after my purchase. It is shameful !! PriceMinister is playing with my money and wasting my time. Be careful before buying on this site.
I will no longer buy from this site.

No customer service to ... parcel never delivered I respect the deadlines to make the complaint until September 20, 2020 as marked on the site the seller wants to refund me but Rakuten does not want to say you have to make the complaint within 72 hours then that I have never seen it mentioned they contradict each other ... I find them really dishonest go to cdiscount or Amazon them after-sales service they are top and really do their job of Sav I do not recommend buying too expensive on Rakuten I have found no relay points in delivery mode at home

Order placed in less than 5 minutes. No bad surprise, I'm waiting for my package and informs you of what's next.

POSITIVE POINTS: Good for collectors.Possibility to accumulate and reduce the costs of port.Menu easy access and intelligent.And other ..... NEGATIVE POINTS: 22% commission on sales is too.Le site has been constantly overloaded for more than three months and apparently nothing is done to make it better, I know someone who would say it's charlots.In any case it's not terrors at this level, at times it is the battle of the combatant to place his order.

We often hear about scams but bought an iphone for Christmas last week and well received and above all functional

Zero customer service that trailed feet to repay .... to avoid ... worse .. to run away

hello, do not order on this site ps:
I ordered an article on price minister (besides the article did not work) so they told us that he will refund us and this is 3 times that the transfer had to be done (1 Monday, February 13 the other Friday, February 17 and 1 Monday, February 20) and we are February 21 I have been recontact and he still have not made the transfer so I have nothing to say you did what you wanted but if you order a parcel that does not work and ba it will be dragging the aisle so do not order

Rakuten France or the organized flight. Here is 1 month that a member of my family sold his computer via this site. The buyer has received the parcel, with chronopost proof, Rakuten reimburses the buyer and the seller is swindled without being able to assert his right: customer service gignolesque, recourse and legal service nonexistent. In short if you want to buy or sell safely go your way, much more serious platforms with guarantees exist. Continue like this RAKUTEN France because it is difficult to win customers but very easy to lose, a dissatisfied customer and all his entourage is lost.

I am very happy because I just received my iPhone 6 earlier than expected. It works very well so it's really good for buying occaz.

no answer by such it works very badly after 18 calls still nothing why give such a if no one answer when an order does not arrive or is the follow up of commend ????????????????? ?????????????????????????????????????????????????? ?????????????????????????????????

Even 1 star is too many, I strongly recommend this site. Know that if you have a problem in case of non-receipt of your order, Rakuten will always lean on the seller side why? Only for his sales commission. Mafia site they are thieves !!! Promote Paypal payment to be reimbursed

The worst of the worst on the internet! no customer service, impossible to reach them, no follow-up, no answer .... Au SECOURS !!
By cons to collect before delivery, AT TOP!

SAV null ... big problem and I had to be reminded in 1 hour I am still waiting .... do not sell anything on this site

Several orders placed on Priceminister and almost never a problem! For me, this is the best sales website with transparency in transactions, and customer service is reliable and fast. To try.

Best sales site that can exist. The transactions go smoothly, there are rarely problems and when there is support the customer is there to listen and solve the problem very justly and quickly. I recommend 100 percent.

shopping site whose customer service is incompetent and very slow to relax (it's been more than a month that I exposed a problem of reimbursement that has not been resolved by them .... but my account bank has been debited!)

I ordered last week a Samsung S8, transaction and deadlines respected. Safer and safer than leboncoin

Very satisfied. I particularly appreciate the customer service that answers in French and always available.

Serious site, good follow-up and good after sales service. I order and recommend!

Je trouve le Alcatel on touch dans votre magasin c cool

I bought the last Kobo Aura 4 GO 6 inch e-reader in black, the model is quite pleasant in hand and the autonomy is long enough for a e-reader. The product conforms to the description and I was delivered in less than a week. I recommend it to all regular readers in the morning transport!

Please note, PriceMinister-Rakuten sells Nokia 6 Chinese version (TA 1000) without informing you. Android (system and security) updates are not possible on these phones
N.B. 11/18/17: after 4 months of long and laborious email exchanges, I finally managed to get my money back. The return costs were my responsibility.

Please note I strongly recommend this site when you want to sell a fairly expensive item! I had cold sweats!
The worst part is not the exorbitant commission: it is that there are a lot of malicious buyers who have found the right vein: make a complaint even if the objects match and are sent correctly. And as a seller, you will only have your eyes to cry. You will have been warned!

Never order from them !!! They are thieves. Going to cdiscount or Amazon is more secure in the event of a problem, it will reimburse you immediately! Here it is thieves flee

Refund request that dates back more than 4 months ... Today, the problem is still there. After-sales service does not want to understand anything. I strongly recommend !!!!!!!

My son sold his console for 125 on May 13, but he is unable to recover the money from his sale. Rakuten does not allow him to return the sum of his wallet to his bank account. Messages, phone calls, nothing helps! We are amazed at this illegal behavior. And don't know what to do ?! We will have to file a complaint