PostcardMania Review

Why would anyone use any other postcard processing firm. PostcardMania is efficient and price competitive. They use the latest technology for tracking our customers and really know how to effect cost saving methods without reducing quality and delivery time. Their staff is easy to work with and are customer oriented and really know their business.

Captivated by their own postcard pitching what they could do for me, I decided to give it a try for one year. I was immediately appreciative of their expertise from the first day (December 10) starting with Hailey, "I will be helping you through the design and print process. ... Let me know if you have any questions, I am here to help!"

Austin helped get the DirectMail 2.0 up and running, "you ll have text ads and image ads with your order, which will be set up immediately upon approval of your direct mail piece."

Alex Planko, "It is my job to work out your mail schedule and to make sure your mailings go out on time per your schedule."

I would highly recommend the DirectMail 2.0; their new innovative type of direct mail where PCM combines direct mail with online marketing. I now hear new customers say, "I see your ad everywhere".

The entire process is so smooth and easy. I have experienced nothing but professionalism from everyone that I've had contact with (Samantha, JenT, Laura, and Ersa). I totally recommend everyone use Post Card Mania whether you are new to mail marketing or not.

We here have no time to breathe and even this way, the Postcardmania team makes things happen smoothly. Thank you guys for such a great partnership!

I was assigned Elaine Graham from PostcardMania to start my web page and found her to be very professional. She always returned my calls and her work on the web page turned out better than I expected. Very pleased with the results and would strongly recommend Elaine at PostcadMania if you need a web page. Tom Geiss at Bay Plaza Church Loans

Super impressed by PostcardMania. As a small business owner it is difficult to navigate marketing in today's direct / electronic marketing. Being a pretty hands on guy I looked at a Pitney Bowes machine to do my own stamping, then looked at post cards, labels, and even dabbled with Facebook marketing. When I discovered what PostcardMania offered a combined solutions with in-house experts I was completely amazed and impressed. The entire process is seamless and simple. Doing all of this on my own would have cost far more than working with PostcardMania. Aside of the process, I love the people. I have never felt pressured to buy any service or add-on. A simple suggestion gets my mind moving and they answer questions, provide no nonsense quotes and they let me decide. If my answer is no, then no big deal. If I answer yes, they just right on it and get to work for me! As a small business I have my own fantastic marketing team just an email or phone call away. I look forward to growing my business with this group!

I had a great experience working with my Post Card Mania team! They were very professional and helpful ever step of the way! We produced the exact marketing campaign I wanted. I look forward to doing more business in the future!

Communication is very timely and they were extremely patient with my numerous design changes as it took me a while to get it right.

Awesome work so far since our company started working with postcard mania! Any questions that we've had were answered promptly and to our satisfaction. We're looking forward to doing more business in the future!

Such a disjointed company, countless issues and communication errors. We haven't even sent out the cards yet and there's still all of these issues, I can't even imagine what will happen when these actually send.

PostcardMania created a postcard for my business that was an absolute work of art! I had an idea and was simply amazed at how Anisa (my account representative) and her team at PostcardMania took that idea and made it a reality. I am super happy with my postcard and could not have hoped for a better outcome. I highly recommend PostcardMania to anyone looking to do a postcard mailing campaign...they are the best!

I get great mailing lists from here. Very low return rate for my mailings.
Everyone I ve spoken with on the phone has been incredibly nice and they LISTEN !! On top of that, each one has been very understanding and helpful with my considerably lackluster knowledge of computers. A big thank you for that!
I m sure I am a very small account for them but I have always been treated with dignity and respect. I feel like a VIP!

PostcardMania is the total package -- friendly service, attention to detail, high quality, comprehensive solution and great results. I highly recommend them to anyone ready to take their marketing efforts to the next level.

Great company to work with! Raj is an amazing rep and knows his stuff. Joy, the CEO is truly passionate about what she does and is an expert. I wouldn't want to leave my marketing in the hands of a company that isn't passionate about helping others and isn't insanely obsessed about marketing. Postcardmania is EXACTLY that; passionate and obsessed with helping others market their business! I would recommend the to anyone.
:)

I've been working with them for two years and they are large enough to have systems in place and humble enough to provide one on one customer service.

I was having some serious issues with communication and comprehension when I took over an order that a colleague had placed and I was prepared to completely give up until Ersa Shaikh stepped in to be my Customer Service Representative. At that point, all obstacles disappeared and everything went smoothly and quickly; I give her the full credit for making things happen for us. She is a valuable asset to PostcardMania I strongly encourage their customers to request her for her superior customer service skills. This review would have been completely different, had she not taken over my account and I hope her employers are appreciative of how hard she works and how good she makes them look.

I am totally happy with my experience with Postcard Mania. Working with all the very professional staff was easy. The product was created and delivered quickly. The price was very good for what I got. I plan to work with them again before my campaign for the North Carolina Senate ends.

Terrible communication. Spent over an hour waiting for their call. (Promised wait time was around 2-3 mins) Reached back out 3 different times expecting a call and still nothing, just "sorry, ill make sure you are next to speak with your rep". Surprise surprise, No call. Eventually I just gave up. There are so many better sites out there. Don't waste your time with this one. Poor poor management.

I have used PostCard Mania before in the early 2000's... I recently decided to use them again on a new campaign in our Water Treatment Company. Along with the Post Card Program we bought some Television Ads and also have been hanging Door Hangers. The Results are 3 Sales within 4 days of the mailing of the post cards, 1 sale from the Door Hangers and 0 responses from the TV Digital campaign.

The biggest positive I have for PostCard Mania was brought to my by Allison Dynes. We had created a design and had already approved it's use, and after she reviewed it she made some awesome suggestions and she insured that the piece was perfect! I'm sure Postcard Mania is a busy company but this kind of care and concern are not normal in most companies. She totally made the difference by going way above expectations!

So we will look at expansion of the services from PC Mania!
Thank You Allison!
Dennis O'Brien

We have been doing business with Postcardmania for over 5 years at the time of this writing. I knew a lot about post card marketing and cost per contact before engaging with Postcardmania. I also knew that I needed to achieve a certain outcome with our budget. In our collaboration together, this company and it's staff have helped us to achieve our goals.

As a small business owner, I have learned that in order for marketing to work (even though expensive), prospective customers need to be reached several times (I believe it's more than 7) in order for them to engage. Additionally, I was taught that 50% of your marketing is always working...you just don't always know which 50%!

The reps at Postcardmania, including Megan Johnson and Gabriella Powell listen to my needs. They work hand in hand to ensure we are reaching the right people with a frequency that is proven to be effective. Postcards are a big job to handle before they reach mailboxes... there are lists, designs, the printing, etc. It's tough to have one person being an expert at all aspects. Regardless, I find them to be responsive and accountable. Megan even calls from time to time just to check in- and I appreciate that.

There was a point a few years ago that I had decided postcards were too expensive and had a hard time measuring the ROI because we don't use offers that are specific to the post cards to encourage people to tell us they've seen the cards.

We kept our other marketing efforts consistent to measure the difference. After about 1 month, our constant flow of calls had slowed down a trickle. Lesson learned.

Postcard mania did a very good job with my postcards. But what stood out to me was the way that they accommodated me when problems arose. I am in Canada and the international mailing rates unexpectedly increased to a point the campaign really wasn't viable for me. Where most companies would have said "tough luck", Postcard mania went out of their way to try and help find a Canadian mail-house to help and also provided other thoughtful options. Thanks for the great service!

Professional and well organized with great communications skills. Looking forward to a successful campaign

Great Place with an awesome Vibe! We look forward to working together for our direct mail campaigns for a long time!!!

Paulette Cintron is the best! She went above and beyond on two separate occasions to help me get changes made and meet very specific needs.

I really appreciate her hard work and dedication to her clients! It really means a lot when you are trying to get a project completed. I would highly recommend her!

M. Carpenter

I've worked with PostcardMania for several years. They provide tremendous customer service and they're always available to answer questions.

Kayla has been great in getting me and my company what we need. Very reliable and we have been very satisfied with Postcard Mania and the whole team there.

The representatives and consultants are very helpful and kind throughout the process.

They have been very helpful in putting together my Postcard Champaign.
They have GREAT ideas on Design and are quick to make any corrections or changes!

I AM ALWAYS VERY PLEASE WITH EVERY THING FROM POSTCARDMANIA. THEY GET IT RIGHT EVERY TIME THANKS FOR EVERYTHING

My business has been using Postcardmania's services for several years and would highly recommend the company. The quality of their products (postcards and business cards) and their customer service are both excellent.
Their detailed communication through every step of the process prevents most issues from becoming problems. When a problem does present itself, as happens sometimes in business, our Postcardmania reps have been there every step of the way to make things right even when it was my mistake.

Great customer service, booked 4 jobs the first day. Looking forward to getting really busy this year.POST CARDS WORK!!!!!

My experience with Postcard Mania has been nothing but an utter delight. Raj (our marketing consultant) has absolutely bent over backwards to make sure we are taken care of and are getting all our questions answered, and the service from every team member I've worked with has been professional and made me feel like we are well taken care of. In addition to their customer service, their products are amazing! Since we started our postcard campaign with them, our daily leads have tripled and company expansion is at new heights! If you are looking to expand your business, I highly recommend this exceptional team of Marketing Maniacs!

Dominique Nelson
Business Manager and Vice President
Nelson Construction and Renovations, Inc.

Jennifer Taylor offered some very insightful recommendations to improve our website. Also Cassidy Towers has been very accommodating and thorough in handling our account. Thank you.

Having used PostcardMania for a little over a year now, I have found that they are excellent with their customer service and provide great quality for a great value. Everyone I have worked with there has been very friendly and helpful. They handle our orders quickly and smoothly and have been very pleased with their service.

Great teamwork and very detailed. They walk you through the process. Thanks to all "Cortni, Amanda, Bridgette, Madeline"

All the above are true! From the moment I called this company and throughout every one I dealt with was so professional and responsive. The quality of their works has exceeded my expectations.

Postcard Mania is amazing! From day one I was impressed by their value, responsiveness and help throughout the process. Keep up the great work!

Everyone at PostcardMania has been the best. They are very professional and are always right on with their deadlines and production. I would highly recommend them. Great quality and great service.

Working with Postcard Mania has been fantastic! Even better has been my experience with Paulette. She has been so thorough and efficient, making the process so easy....very professional and great work!
Thank you Paulette!

-Thaddeus S.

We have used PostcardMania the last two years for our Volunteer Fire Department s fund raising letter. They saved us money compared to past year s mail outs and the quality was great. They are so helpful and got us thru the design and mailing with ease. They have been a tremendous help with our fundraising endeavors.

From the first direct contact to the finished product to helpful suggestions on improving responses this company has been great. I like paying them as it means I'll be making money.
10-8-2020 Mail response keeps getting better each month. Almost can't wait to authorize another month of very reasonable charges. Not my first rodeo and these folks are the Best Bang for the Buck I've found. Wish my business model allowed me to take advantage of some of their other services/products.

Great Company! I go to their growth summit every chance I get and learn something new and valuable every time. The customer service is absolutely superior to most businesses I've ever worked with. Mandy Day is a rockstar!! Highly recommend!

Tom was very helpful in resolving an issue that we incurred with my landing page. His quick responses and sense of urgency were very appreciated.

This company is the best. They're more than just a postcard company, they're a marketing company and do an incredible job providing value for their clients.

Kelly did an excellent job of helping our school put together a very engaging postcard. She was very thorough and on top of the timeline. I appreciated her help and the product that she helped us create!

Very satisfied with their services and products so far. The graphic designs are outstanding with clear messages that stand out effectively. They really seem to research your business industry thoroughly before drafting the materials and the result is precisely what I have envisioned.

I have been a client of PostcardMania for nearly ten years. I have the absolute BEST team behind me. They exceed my expectations every time. They are always looking out for the customer, and work hard to make sure my needs are met.

the best.... beyond expectations.
T Perrone

Hello,

My name is Wills Clervil, I am the owner of a small cleaning company called Defiant Commercial & Residential Cleaning, LLC. I would like to express my dissatisfaction about the treatment I have received from your employees who were responsible to handle my marketing campaign. I chose your company to handle my marketing campaign solely because of your Marketing Consultant Sabrina relentless effort to pursue after my business. Such relentless effort painted a picture of the possibility my campaign would be in good hands. It turns out, such assumption has clouded my judgement after I chose to ignore all the negative experience consumers have had with your staff which out-waited all the excellent services and products your company offered. Once I finally decided to allow your consultant to handle my campaign, she did not do a good job at all, never did I receive a follow-up phone call or an email to communicate about what was happening with my account. The customer services I received from Leo, Kelly, and Sabrina causes me to be frustrated and regretted I had chose your company. Please be advise, I never received any ideas from them or their willingness to work with me. Their behavior defines me as if I was looking for handout, as if I never paid for the service.

Regreatful Customer,

Wills Clervil

Kelly will work with you to make sure everything goes smoothly

I worked with Jen Tran and Jennifer Taylor to create postcards and websites for two aspects of our real estate business.
They both did an excellent job, the process was fairly straighforward, and they got back to me with changes right on time.
As a result, after a bit of back and forth, we've got two wonderful sites and sets of postcards.
Thanks again!

I have been using Postcard Mania for several years to print our postcards. The insurance agency I work for recently used their design team to redesign a new logo for us and they listened to all our needs and created and new modern logo for our agency. We also recently signed up for Direct Mail 2.0 and have found its far more affordable than any other marketing tactics we have tried in the past. Thank you Postcard Mania.

From the initial contact, all they way to the printing and mailing process, the quality of service, talented designers, and fulfilling needs, proves a strong foundation determined to provide true customer service at every level. The staff does this with enthusiasm and knowledge beyond the current standards for many businesses. I anticipate future orders as the trust level is high.

We have used PostCard Mania for years and have always had a good customer experience with them. Every person I have worked with has been pleasant and professional. Cortni Claar is our current Account Manager and she is always a delight, knowledgable, and on top of what we need to do for our next mailing. Derek Schweibold is our Digital Marketing Specialist and he also goes above and beyond to help.

Great team to work with. Strong understanding of marketing and very committed to seeing results with their clients. Speed of service and communications is always top notch. In a time when there are hundreds of so-called marketing agencies, PCM has been stellar to work with.

Two years ago I spent over $4,000 Dollars on a post card campaign and I did not get ONE single call from it. I accepted full responsibility and I did not blame Postcard Mania. At that time my rep was Bobby W>>> (great guy). Now I am assigned to Jason W-----(new rep). He is unprofessional. It takes him days and sometimes over a week to response to a simple list quote. Bobby would address this request within hours!

Charlene Ford is excellent. Her attention to detail is fantastic. Deb H is also very helpful whenever called upon.

You are lucky to have such fine people in your organization.

Warm Regards - Scott ONeil
Owner - Florida Insurance Advocates, LLC

Michele at Postcardmania is prompt, courteous and extremely knowledgeable. I'd definitely recommend her for all your mailer marketing needs.

I've been working with Postcardmania for many years now. They provided a helpful customer service, always available for you. Their postcards are great quality and design. I have a high level of confidence in them, really professionals so I highly recommend this company!!

PostcardMania has done an excellent job with our project. Great people to work with and willing to go the extra mile to get it just right!!

My personal team at PostcardMania is FANTASTIC! Charlene and Alexus are proactive and always reliable. They follow up with me, not the other way around. PostcardMania makes my marketing easy.

This is the first time I used post cards for marketing. Everyone on staff was so helpful. The communication between each department and myself was incredible. Everything looks great!

We did not get the service promised. Everything was extremely late and communication is a real joke. They then mailed us all the Postcards directly and never did a mailer. I am filing a complaint with the US Postal Service and the Florida Attorney General Florida BBB today. I am also messaging any bad reviews and suggest they do the same. Complete waste of money ($2400) for something that cost them less than $400, they were late on and never mailed 1 postcard to 1 customer. WATCH OUT!!

Terrible. Waste of $2300. 3 calls after 4K mailers. Terrible service. And constantly trying to sell you more stuff daily. Don't waste your time or money.

Throughout the entire process, start to finish, it continually was clear that they knew how to knock things out of the park! Everybody was readily accessible for every need and the design process was thorough, thoughtful, and looked great visually.

It's one thing for a company to give a good impression up until they have your business. It's a whole other level when they keep putting in maximum effort for you from start to finish.

Could not be more impressed!

Terrible results. They promise you professional ad design and results. Then when you get ZERO results from the mailer designed by their auto template, they blame you for not continuing on. I spent over $750 for promises and ZERO responses. Now they blame me for not continuing because, "studies have shown you need to keep mailing for results". Basically this company sells you and blames you if you don't continue throwing good money after bad. They do not really care if you get results. They close you on their product which is a simple auto-template direct mailing program that auto-generates simple postcards from what you type into it. You are much better off going to a professional marketing/mailing company and getting a professional product done.

Excellent experience. They helped with entire process. Very organized and made sure I received exactly what I wanted.

We had a quick turnaround and Kelly was very helpful in making sure we hit our deadlines. The mailers look great and the pricepoint was very reasonable.

This is an amazing company.. They will work hard to make sure your business is a success!

Our sweet dog, Wiley, went missing May 2, 2017. We thought postcards would be a great way to get the word out about our little guy. They were ordered early May, maybe a week after he went missing. The postcards have still not arrived. Should have been here about 2 weeks ago. No follow up, I had to call and ask to speak the rep every time. Long explanation about a system issue. Not once has this rep called to check on us. To us, this is a life and death situation. Don't use them if you have a lost pet, it will only add to your heartbreak. They have our money, but we have no postcards. There is no excuse for this extreme lack of professionalism.

I have had a great experiance with PostcardMania! I'm a small fish when it comes to direct mail, but I have never felt that way. They are always very responsive with emails and phone calls! I also relly like the mail tracking software! Thank you

Alex and team were very helpful and patient with me. I requested many edits to my design and always got quick feedback and updates. The postcard quality was great and setting up the mailing schedule was simple. Much
recommended!

Nice product wish they were a little more automated with what we are doing let see what kind of results we get still too new to have stats

PostcardMania has been producing the postcards for advertising The Southern Entrepreneurship in the Arts Conference for the past 4 years. Once we have come up with our initial design, the design teams help us get the best use of the small space of a card to disseminate the vital information about our conference.
Our conference was just this past weekend and we were at capacity! Postcardmania's hard work and dedication to excellence helped us get our message to our audience.

PostcardMania as a whole is a great setup offering everything you could need to do an EDDM or exact mailing. They will design, stamp and mail your flyers with your review and permission every step of the way to ensure your flyer is exact before it is distributed. Our account manager Ashley and marketing consultant Amanda were absolutely fantastic. The only thing keeping us from giving a 5 star review is the design services offered. We had sent all the information we could for them to build an initial design for our commercial marketing flyer and the first draft was completely opposite of the information we had given. For our other mailer that we were sending to unveil a new service, there was a random testimonial added which was never given in the first place. On top of that, we have to make a lot of revisions once the flyer is sent back to us for review that the changes we make should be caught by the designer making the postcards. The way our other flyer designs have worked in the past with our preferred designer is that they send us their version of a final copy based off of the information provided and we maybe make 1 revision off of their initial design. That is definitely an area that they need to develop a little further. Otherwise, as stated before, they are great people to work with overall.

This is my first experience with PostcardMania. We are a small operation with limited funds needing to increase clientele quickly. I decided to try Everywhere Small Business. I am extremely impressed with the number of people who have been involved working on my campaign. Everyone is friendly and professional.

Nicole C. has been working on the design of my postcards. She has done a fantastic job capturing and expressing what we need to convey to our prospective clients. I am very pleased with what I've seen on the design, and I'm excited to see the results.

Paulette Cintron is AWESOME! She has worked through this very challenging order and been so helpful. I was ready to just figure I had blown a whole lot of very scarce campaign money and she was there to help. WOW!! She is one of those people you hope will be there when everything is going bonkers!!! THANK YOU!!!

I give Postcardmania four stars because their work seems good, real good, but more expensive than others. Yet, you know you get what you pay for so it may be worth it.

Due to the experience I had there with Emily Roberts I will not use them again, at least not while she is working there. Thanks to their president, Melissa Bradshaw, I got all my money back, and were talking about hundreds.

My advice to you is, as long as Emily Roberts is employed there DO NOT deal with Postcardmania. If you choose not to take my advice good luck, and at least DO NOT deal with Emily Roberts, she is not who she pretends to be.

Really pleased with my experience! I was a first time customer with a rush order that needed to be done in time for a grand opening! They got the job done and mailed in less than a week with excellent communicaton throughout! Will definitely use again!

I have been working with Andrea Hawi as the designer for my advertisements, and I have been very happy with how professional and detail-oriented she is. I started by advertising in only one area, but because I am so satisfied with her workmanship, I have expanded my commitment to a total of five areas. I am very glad that Andrea is the one working with me throughout this process.

These guys are amazing!
Not only do the deliver awesome designs and service but they provide excellent marketing advice and guidance. I recommend them highly.

I really enjoy working with PostCard Mania - particularly since Andrea became my design/ordering point of contact. She always gets my vision perfectly onto paper - and is patient during the process. I am very appreciative of the working relationship that I have built with her and Mandy. As long as you've got these two in your corner, you're going to love your finished product!

Corey the designer and the rest of the team are fantastic! Most of all, they all respond really quick to my emails and silly questions and the post card campaigns are taking off! The printing and paper quality is really great! I'll continue to use and recommend them!

Great customer service. Prompt and great quality of print job on a postcard order.

I've been using Postcard Mania for over a year and they've really made a big impact to my business. Their team build our website and advised us on several marketing ideas that resulted in a significant response rate.

My experience with Postcardmania has exceeded my expectations on all levels. From my very first contact I have felt the competency from every staff member through the entire process. Postcardmania has made me a believer in postcard marketing from the overall success of my experience along with the business generated from the first round of postcards that have been mailed. I would recommend Postcardmania to anyone.

I always appreciate a business that wants to make things right with their customers'. I feel that a business that puts their customers first will always win. Muchly appreciated

Great Service! Everyone was very courteous and helpful! The postcards look fantastic! I'm looking forward to continued service as I need and would recommend Postcardmania marketing!

My daughter loves working here. The team atmosphere gives her and her boyfriend great motivation, even during Covid-19 remote operations.

Cortni was great to work with, very knowledgable, patient and fun!

Keep it up!

They are extremely helpful throughout the entire process and keep you informed along the way. I would recommend you check them out and see for yourself.

This was so much easier than doing it on my own, but still be prepared to put a lot of work in. It seemed like each time I approved something, there was another task to be done before they could be sent. Again, though, it was far easier than doing it on my own, and the finished products were incredibly beautiful. If you're looking for major help and a really professional product, you've found the right place. Everyone I worked with was very friendly and super helpful. I'll definitely be using them again!

PostCard Mania's Staff is very customer centered and helpful. They also come up with other suggestions to help us improve our direct marketing efforts.

Awesome Service!!! Haven't started our campaign yet, but we are extremely excited to get these mailed and see all the calls we get. Design Team did an amazing job with our postcard and we are thrilled with the look of them. Definitely will refer them to my colleagues. :)

When I first came to Post Card Mania, I felt I had not other alternative to fix my problems. Well, I was wrong! The team of people representing this company took great interest in what I needed and assured me that everything will be just fine. They asked me a few simple questions and took the challenge of making my business goals a success. I just wanted to mention they are also very professional and at the same time caring. I love Post Card Mania, Thank you guys!

Very professional, easy to work with, went above and beyond to help make my experience a good one. I will be using them often.

This company is so great! The representatives that have helped me through my multiple projects have been nothing but kind and helpful. Super patient as well and never pushy! They will for sure be getting my future business. Thank you, Postcard Mania for making my life easier!