Two years ago I spent over $4,000 Dollars on a pos...

Two years ago I spent over $4,000 Dollars on a post card campaign and I did not get ONE single call from it. I accepted full responsibility and I did not blame Postcard Mania. At that time my rep was Bobby W>>> (great guy). Now I am assigned to Jason W-----(new rep). He is unprofessional. It takes him days and sometimes over a week to response to a simple list quote. Bobby would address this request within hours!