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Annie Taylor
Review of PostcardMania

4 years ago

Our sweet dog, Wiley, went missing May 2, 2017. We...

Our sweet dog, Wiley, went missing May 2, 2017. We thought postcards would be a great way to get the word out about our little guy. They were ordered early May, maybe a week after he went missing. The postcards have still not arrived. Should have been here about 2 weeks ago. No follow up, I had to call and ask to speak the rep every time. Long explanation about a system issue. Not once has this rep called to check on us. To us, this is a life and death situation. Don't use them if you have a lost pet, it will only add to your heartbreak. They have our money, but we have no postcards. There is no excuse for this extreme lack of professionalism.

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