PostcardMania Reviews

Just a total pleasure to deal with complete Pro's. Totally professional yet downhome friend.
Highly recmmend to anyone.

An absolute joy to work with. They handle everything from A-Z for you, tell them your vision and they take it from there. We have always had good results with the products we purchased from them, will definitely continue to do business with them.

Please be careful with this company. Once you cancel services make sure you can everything and have it in writing. As a dentist I don't have the luxury to look at my statements every month and they have been charging my credit card for the last 6 months. Only reason I found out because they sent a past due statement since they weren't able to charge my credit card on file since I have gotten a new with a chip. Long story short, I have been in contact with them for 2 months and have trouble getting back to me until I insisted to speak to someone because I have been leaving messages to their Quality Assurance guy Mark Glassetter. Now, I have demanded to show me proof that I have agreed to this charges and signed contract. He wasn't able to provide. This is plainly a FRAUDULENT activity and wish I never have done business with this people. I will take this to my attorney to file a complain. STAY AWAY FROM THESE PEOPLE please to save you time and your hard earned money folks!!!

I have 2 campaigns running currently and it's been really smooth, The design folks are amazing. They take my raw vision and bring it to life in a tangible postcard.. I like it.

I have loved the designs and help Postcard Mania have provided for my business. The mailings have been perfect, and great for business.

Paulette has given first rate care to my business. She's been very patient and supportive with giving me a bit of extra assistance so that my campaign will be a success. Thanks Paulette.

I have been working with Postcardmania for a couple of years now. I have used them to design my postcards and my webpage. Both the postcards and webpage are great designs- I have had many compliments on the new webpage. My webpage is now extremely professional looking. I really enjoy working with this company- they are knowledgable, helpful, and very easy to work with. I highly recommend businesses use this company's wealth of knowledge and talent.

Paulette is great ! Very informative and easy to talk to and work with, looking forward to great results with this new partnership !

LAURA MORRIS IS AMAZING!
She goes above and beyond to make sure my postcards get mailed on time every single week. If I'm busy and forget to reach out to her about my mailings, she reminds me well before the end of the week!
Thank you Laura!

Big scam, over charge, poor communication, slow process and bad results. DO NOT hire them, just read how many bad reviews they have

UPDATE: Postcard mania completely made everything right by us! Reprinted, remailed and paid for postage to redo the entire campaign. We have zero complaints now and are grateful that they did the right thing by us!

ORIGINAL REVIEW: We had a horrific experience. Postcards were mailed out using a tracking number that didn't go to the school. Some little old lady received all 17 of the phone calls that we supposedly received. After the contract was ended I had to call multiple times to cancel the "everywhere small business" package because we kept getting billed despite canceling multiple times.

Deb and Cassandra made this mailing as easy as possible. I have done numerous mailings with PostcardMania and this by far was the most impressive. I had a deadline of 1 week and they made sure that my mailing dropped on its expected date. I want to thank them for making sure the process was speedy and efficiently completed.

Kayla is very responsive, accurate and a pleasure to work with. PostcardMania has done a fantastic job for us for many years now and Kayla, in particular, is exceptional.

Postcard Mania has made it incredibly easy to set-up and launch a direct mail campaign for one of my clients. Their portal system is user friendly and makes the process quick. The customer service and project management teams are friendly, fast, responsive, and enjoyable to work with! They know what they are doing and it makes my job easier! Can't wait to see the results from our mailer and digital campaigns!

Amber and Paulette were great! The whole process went very smoothly.

Kayla and Bryan did a great job, easy to work with - excellent communicators!

Kayla and James made this process super easy. I have three rounds of postcards set to mail, and bought the facebook and google followups. The interface is easy to use and figure out. Both Kayla and James were very responsive and helpful. I never had to wait long to get a reply. The postcard design was very nice, they use information and options from past successful campaigns in similar fields to design the post cards. I like the tracking information available. Looking forward to seeing the success of the campaign.

Love these folks. Professional and really know their stuff.

I appreciate my rep, Ashley. She is working hard to help us generate a fabulous postcard.
thanks
Robbie

This is my second year working with Postcard Mania and it's been an absolute delight. Not only do they cover everything from beginning to end, but make sure that you understand why they are doing it. My client is thrilled with the results, which in turn tripled our postcard quantity order from last year. Keep up the good work and I can't wait to see the results.

My business has been using the services of Postcardmania for over a year. The company is well run and helpful with creating marketing that attracts new clients.
My rep: Mandy D has been extremely helpful in putting my marketing vision to paper, and has done a great job streamlining a complex process. I highly recommend this company for direct mail plans.

PostcardMania helped jump start our direct mail campaign! Using their services we were able to distribute professional, but friendly and inviting letters to potential clients. One customer even stated this is the first piece of mail he'd ever responded to in regards to his real estate, because of the quality of the letter.

Cheers,
Brian

Through the thick and thin of two hurricanes, Florence and Michael, Postcard Mania, was there to design and prepare our marketing materials, and market us on Google, Facebook and Instagram. Thanks Postcard Mania!

The staff is very friendly and professional following up and keeping things moving in the right direction. I am very thankful that I found the right company to handle my marketing needs.

I am a small business owner and I decided to take my business to the next level this year. I started working with people at postcard mania couple months ago. It's been nothing but great experience with each and every one of them who has been assigned to my campaign. Paulette is the best one when it comes to get things going for you. I truly appreciate all of your hard work and time you put in to help me grow my business. Thank you so much for everything!

Sincerely Renata

My campaign just began, so I cannot speak about the effectiveness of mail marketing yet. What I CAN say is this company is fantastic to work with. They are top notch professionals, quick to respond, honest and forthright. The help they gave me in selecting marketing methods, writing copy and critiquing my website were all amazing contributions. I highly recommend - they earn their fee!

I'm pleased to say that a rep from the company reached out to help with this issue. Thank you, PostcardMania!
Although originally satisfied with the mailers we have done with this company it has been very disappointing when you have a problem the lack of responsiveness and responsibility they take. When half of our postcards were returned to us as undeliverable (which has never happened before and using the same addresses as we have always used) I was told I needed to call the post office and find out why. I thought we hired you to handle our postcard mailers! We will not be using this company any longer for our mailing needs. Sad they can't follow through to help out their clients.

I tried calling our account manager Sheri Evans back today. Daphne put me on hold for 5 minutes before telling me that Sheri was at lunch. Sheri did call me back promptly after lunch, and advised me to enter her extension number next time. I told her that their phone system doesn't allow for a caller to enter an extension. She then argued with me that I was wrong. In short, calling PostcardMania/Rocket Mail on the phone is cumbersome to reach our account manager.

The team at PostcardMania is fantastic!! They are always extremely prompt and efficient when helping our company plan for the next advertising campaign. We enjoy working with Alison and Andrea and appreciate their input regarding capturing the best marketing techniques to gain new customers. We recommend the company and the team we work with. We can always count on exceptional customer service!

Postcardmania did a fantastic job. They put together a great postcard on the first try and shipped quickly. The process couldn't have been easier.

We spent over $6,000 on postcards and SEO marketing campaign and received 0 results. Not a new FB page like and no calls-- Save your money and use an online marketing company to increase your ranking in goggle-

From the initial contact through the process of contracting ordering designing fulfillment and mailing the hardworking team of true professionals at PostCardMania were efficient seamlessly coordinated prompt and experienced leading to
a very satisfactory campaign including financing.
These qualities put PostcardMania In a class of its own in a world cluttered with mediocre Johnny come
Lately digital marketing companies. Kudos to Maria Gonzalez and Sheri Williams for their commitment to the customer and their perseverance recently over the past year to never dropping the ball. Thank-you to the entire staff at PostcardMania, job well done!

Great service and quick turnaround! Would highly recommend Postcard Mania. :)

I highly recommend their service!!! Love that communicate with one throughout the process. Awesome marketing company!!! Thank you for all the help in getting my company out there!!!

PostcardMania is everything you could wish for in a consulting, design and mailing company. They have a hand-holding process second to none. Recently, we had a basic template of a brochure that needed more than a few tweaks before we mailied to prospective businesses. When we received the proof back the next week it was amazing what they did with it. It went from plain to fantastic! PostcardMania graphic artists did things with the design we would have never thought about and the results were loved by everyone in our office. And, the price was great too. They are as close to perfection as I've ever seen. You'll love them!

Working with Mindy and Kelly has been so easy! They take care of everything and I've actually learned a few things along the way. Will update when the phones start ringing.

I submitted a request online for a quote. Was then called by receptionist and placed on hold to get transferred to a account specialist which when he answered the phone had no idea what kind information I wanted.
A day after leaving this review postcard mania has reach out and apologize for the support consultant not having any information. They have been really nice answering all my question and going over all the details.

Gabriella P and postcardmania have been a tremendous professional help for our cards. Not only did they change their usual format to accommodate our project but they did so with ease and without trying to up-sell.
Gabriella and her team prioritize customer service and we could not have asked for better people to work with.

Hi,
Warning! The following remarks are extremely bias, coming from a very satisfied customer.

I researched and spoke to a few companies before calling Postcardmania. Carly was no pressure, patient and knowledgeable about My industry and the solutions they offered. I didn't have to say"I'll get back to you" ,I gave an order on the initial call.

Andrea the designer under promised and over delivered impressive work, that was primarily based on past successful campaigns.

Upon seeing the quality of the work, I immediately commission a second much larger campaign. The main reason I placed the second much larger order was the support, follow Up and professionalism, I received on my initial small order.

The likelihood of Me giving repeat business and recommending (putting myself out there) Postcardmania. Is a five star yes!

Very helpful and informative without being pushy. Very respectful. You really get the feeling they care and want your campaign to succeed.

Absolute 10/10. I wasn't sure whether or not Post Card Mania was a good place to go for my mailing needs (I just googled for a business), but after spending some time with them, I realized that I wouldn't need to shop around anymore.

The prices are excellent, and the service is better. They formatted my entire address spreadsheet- something that would have taken me hours and hours to accomplish- just so I could more easily mail my order. I'll be using them for all of my Nonprofit's mailing needs, and strongly suggest others do the same.

DO NOT WASTE YOUR PRECIOUS MARKETING DOLLARS HERE.
This company is the worst. The sales pitch from these people is a borderline scam. They promise 1% response on the post cards sent and deliver next to nothing. 99% of the calls you receive are spam. When you complain that you are receiving no results they encourage you to just keep spending more money. We fell for that once! We spent thousands with this company and literally received no returns. STAY AWAY FROM THIS COMPANY.

Lee, Jennifer, and the rest of the PCM team did a phenomenal job on both of my recent landing pages. I am absolutely thrilled with the end result! The value PCM provides is unparalleled to any other marketing company I ve ever worked with. PCM charges a very affordable fee for creating custom landing pages, but it s the value you get for that price that sets them apart from their competition. Not only do you get top-notch, quality design and content, but you also get strategy consulting and UNLIMITED revisions until you re 100% happy. I ve worked with other companies who are not nearly as accommodating or friendly towards change requests. I feel like I was one of PCM s more difficult clients because I m highly detail oriented and requested an above average number of requests, yet Jennifer and Lee never once made me feel like I was asking for too much. That alone makes me never want to leave to another company. The low nominal fee they charge for the amount of time they spend with their clients to deliver such high quality landing pages makes me suspect they don t make a profit on the actual landing pages themselves. But PCM GETS IT! They know that if they take the time to deliver a high quality landing page at an affordable price, their clients post card campaigns will be successful which will result in repeat post card business. And that s exactly what happened with me. The first landing page PCM made for me several years ago continually generates leads for me each and every week. I can t thank you enough PCM!

Very bad service they made an error in sending the postcards to the wrong houses... They resend to house and i never received any call.. I feel they just lie and tell me they resend but don't so they don't had to spend thier own money... I had few friend mail 20 letters to the houses and he received 8 customer out of 20.. they sent out 1500 and no reply back... Don't trust this company they will lie and steal your money.

Great company to work with, excellent customer service! They keep you informed of the process every step of the way.
Our office has had positive results with postcard mania !

I am a new business owner and was looking for help advertising my business when I came across PostcardMania's web site. Working with the staff was effortless, they explained everything in detail for me and my account manager Gabriella informed me timely of each step in the process. I will most definitely be doing business with them again in he near future.

Thank you PostcardMania for my successful campaign.
Alan Swarbrick

Very friendly and knowledgeable staff - willing to work with us to get the design of our postcards just right. We love that they offer storage for bulk printing, as well as full mailing services. We are excited to have them be a part of our marketing program!

Great company for target mail marketing. They have it down to a science. Johanna has been nothing short of amazing with her support and communication through the whole process.

We use PostcardMania for all our printed marketing. Our account manager, Charlene pays attention to the small details and has been a pleasure to work with.

I wouldn't buy postcards from any other company! The staff is friendly, helpful and an overall joy to work with! I needed postcards for a local event in a pinch and Postcard Mania made it happen. I am very excited to start a direct mail campaign and take advantage of the awesome features Postcard Mania offers in their DM 2.0 service.

Madison & McKenzie are extremely professional. They wee willing to meet us in person. Madison was instrumental ibn developing our post card. McKenzie did a superb job in developing our web site. Madison & McKenzie went above & beyond in assisting us.

Hats off to both these ladies!!!!

Judith Nyhart
Donn and Judy's cleaning service.

Our company has been using Postcard Mania for a few years now and we are constantly happy with the work they have done for us. All we have to do is send pictures and an idea, and the designers are able to turn it into reality! We highly recommend this company to anyone who sends out mailings to their customers!

No pressure sales and design team are easy to deal with.

I have been using Post Card Mania for the last year with Andrea Hawi as my designer. I couldn't be more happy with the results. Very responsive, and patient through the design process. Best of all the postcards are producing results! A+

Highly recommend for website design and hosting. Excellent support, above and beyond. Great work on the site, answering questions, handling numerous details and requests--fantastic customer service. We had a very detailed project, I think, and were asking for last minute changes--they are very nice and always quick to respond.

Been doing business with Postcard Mania for years and they are the best in the business.

I have been working with Michele and Postcard Mania for nearly 10 years and it is always a pleasure to do business with them! They go above and beyond to make sure our mailings are as successful as possible. I would strongly recommend them to anyone looking to increase their revenue, grow their customer base and save on their CPA.

It has been a pleasure working with PostcardMania. My first contact was with Zach. He was professional, knowledgeable and simply a great guy to work with.

I am currently working with Johanna. Johanna is great. She likely has the patience of a saint! We had a a lot of tweaks and changes and she was never putout or annoyed with the changes we would make. If Johanna happens to be out, Megan picks up the ball and covers for her. You have created a very team-centric culture. It is clear that everyone at PostcardMania wants my ad campaign to be successful.

I can't say enough great things about PostcardMania. You continue to be a pleasure to work with!

We have had great success with Postcard Mania.
We have been using them for years.

Excellent service and great staff! High quality postcards create good results!

I can't say enough good things about the folks at PostcardMania who help us execute our direct mail campaigns. Susan and Deb have made purchasing the post cards and letters we mail out very easy and painless, which saves me a lot of time. Also, I'm not sure where our direct mail would be without Cassandra being there to help us coordinate everything - she helps us so much that I feel like she's more of a team member rather than a vendor.

Postcard Mania is great! They work hard to meet tight deadlines! Special shout out to Sheri Evans! She is awesome!!!

I'd give them zero stars if it was possible.

This company has a revolving door of people who handle your account. All the functions are totally silhoed so you have to waste a ton of time talking to this individual about this aspect of your mailing and this other person about another aspect of your mailing. Hello - get account managers.

When you call, none of the reps are ever available so you are forced to leave voicemails and wait for them to call back.

You have to ask for things multiple times - or worse - they have to go to their "supervisor" - who you cannot speak with. This process of them going to their "supervisor" takes days and then you'll need to hound them for answers because you cannot get what you need without a 48 hour turn around.

I've asked for reps to at least check back with me within 24 hours to give me status on things - without success. (I won't name names because I feel this is a company culture problem vs an individual person problem).

Their voicemail system runs you in circles - I just got disconnected by their auto-answer system when I selected "0" for operator.

There has got to be a better way - this company will suck up so much time for postcard mailings that net back about 15 responses for 5000 cards - that I would say it is not worth it at all.

You can do a thousand times better just investing your money into a properly structured and run ppc campaign.

Which brings me to the online portion they sell with the postcards.

3 words - DON'T DO IT.

They auto-renewed us for this product, which we did not want in the first place. I believe we paid about $1500 for this service with our first mailing the online ads netted 42,000+ impressions and 10 clicks. Total waste of money.

Our campaign with them did not return positive ROI (we did not get back the thousands we paid for our mailings) and the terrible phone system and lack of single point of contact (or contact who does not call back or do what they say they will) makes this a bad marketing spend.

The only thing postcard mania does quickly and diligently - is call you to get your credit card number for payment. Don't do it. If you're going to use them - pay by check.

Stay away from them. Horrible customer service, to get one mailing done, you have to speak to multiple people & months of run around. I spent more then 13k for multiple mailings in march. After experiencing their in-efficient customer service, i requested refund for the remainder of the project and till date i am still struggling to get my money back. I wish i would have looked at the customer reviews before signing up with them.

4 Seasons Landscaping has been using Postcard Mania since 2007. Each and every associate is always available to answer any question or to tweak a particular detail as it relates to our marketing campaign. Thanks to Maggie, Haley, Derek and Scott...
Appreciate your support!!
Sincerely
Robert Canada

Postcard Mania is a great resource for the small business owner looking to ramp up their marketing game. We needed some new postcards designed and were looking to do some mailings as well. They were very responsive to our questions, did multiple revisions to get the cards we liked and we look forward to a great return on our investment as we use them.

Unfortunately they shipped our postcards to the wrong area, many calls, many left voicemails. After a couple months they offered $50 credit. It was an expensive mistake but we, the customer, take the hit. No thanks.

Attended a marketing and sales seminar there and toured the facilities. Amazing success story. Friendly environment and employees. The best

I was so unsure of where to get a website built because there is so much competition. I'm so happy I chose Postcardmania. The first giveaway that they were a great choice is their own website! It's incredible. I wanted everything on mine to work as it should, look awesome and attract potential customers, which it did. I had an online order the night of the first day it went live! That's crazy! Jennifer T. and Laura M. were awesome and replied rapidly and made changes / corrections as I asked throughout the design process. Even the owner, Joy, looked at my site towards the end of the process and made suggestions. That's amazing customer service, where the owner actually still works hard and cares about the companies products. I've already had so many compliments on my site and I"m so proud to advertise it and hope people click on it. Thanks so much. Big shout out to Will T. in accounting. He's the man!

Laura has been a great help! From selecting post card, delivery, setting schedules, removing mailing from mailing list, ....Laura at PostcardMania has made our marketing much easier and saves us time!

I loved working with Michele at Postcard Mania! I had a tough little project that involved spreadsheets being converted into a chart and printed very large! This has been a pain in the butt for me to say the least and Michele has been incredible in understanding what I need and then getting the proofs back to me quickly and then tweaking the little annoying things. I can't thank her enough and to see something I have been working on for so long come to life and something that isn't their normal priority be something that I could get done so quickly has been amazing! Thank you!

I've been through with PCM for over 6 years. I've learned so much about marketing.

Best staff I've had the pleasure of working with. Very well ran operation.

Great Service! I'm currently working on 25 different marketing campaigns and Ms. Sheri Evans has made it a breeze. She is a professional and very responsive. I would highly recommend Postcard Mania!

I was referred to them by a friend. The quality of the printing was exceptional, and their sales staff was helpful and friendly. They delivered on time and I will definitely use them again in the future.

Postcard Mania has provided great service and high quality services to our practice for over 5 years.
We continue to receive wonderful patients from the postcard mailer and they love the message that our office conveys through this product.

I loved working with postcard mania! My main service representative Gabriella Powell was always so amazingly communicative and I could always reach her with any questions or concerns I had regarding my direct mailing campaign run with them. The design team helped my vision come to life and the final product was something I definitely fell in love with. The process was quick and painless and the accommodating staff at postcard mania truly made me feel that I had a team behind me who want to see me succeed. I would highly recommend them to anyone looking to expand their own businesses through direct marketing because the support, assistance and feedback makes you feel confident in moving forward through a trusting service you can count on.

Good company, great people. I've been using them for decades.

Very professional and great quality postcards! Always a pleasure working with them.

I always wanted PostcardMania to design a postcard for my company. I finally pulled the trigger and I am really pleased! They nailed it! They also designed a promo sheet as well and its just as gorgeous as the postcard. Very happy! They have great designers that also know marketing.

Working with Postcard Mania was so simple. They made the process so easy and seemless. Gabriella and Samantha were awesome to work with. They responded quickly when I needed something. I'll continue to work with them in the future for any of our postcard and mailing needs.

Great service, advice and ideas. Very friendly and helpful staff, flexible and open to requests, changes in the design. Thank you!

I love how professional and speedy they are. They are also provide useful tips for your business. I highly recommend you use them!!!

Great resource for us to keep in touch with customers and provide promotional information.

Excellent work and very helpful to the overall business. Highly recommended.

Youuuuuuuuu are amaaaaazng!!!!!

Will write Joy personally and tell her! and sending you something special.

Mario, Jess, Erica and Team

Laura at PostcardMania / Rocket Print & Mail is awesome! Excellent service. Great pricing. Quick and easy communication. Incredible experience so far!!

My rep, Alex was very helpful and professional. The design and end result is awesome. The only complaint I have is that, after scrubing the mailing list, we have not yet been able to get a price reduction or credit for needing over 2,000 less cards than originally contracted. Hopefully, this can be resolved. Otherwise, you are a five star company. Thank you.

Gabriella Powell is amazing.... if I could rate her a 10 I would. This was my first time using postcard mania and I was fortunate enough to get Gabby to help me. She was extremely patient with me.I had dozens of questions, and she walked me through everything one of them step by step. She really cares about helping her clients. Thanks to Gabby and the design team my postcards turned out Beautifully. I'm one happy camper:-)