Adam Zaloum

Review of planet honda

Went to look at a Honda Fit, car was just not for ...

Went to look at a Honda Fit, car was just not for me. Aside from the car, our salesman was basically a newbie with 4-6 months of experience, was being monitored by a trainer, and in the end we were given an offer that was downright awful--invoice showed to me came with nearly $2,000 in MANDATORY add-on's like "Appearance Package" and other ridiculous items.

As if all of that isn't bad enough, that's not even why I am choosing to write this review. Like all car dealers, Planet Honda Followed up with me several times to ask if we were interested in a vehicle. First time, I told them I was considering, but would get back to them; second time I told them that I was strongly considering another model; they called a third time and I told them I had already purchased a car.

It's been about 3 months since that third phone call, and I receive at least one call every 4 days from these "professional sales people" they because don't understand how to take leads out of the lead list in their CRM system. I have received about 12-14 calls from this dealer, and they've left about 6 voicemails, and during one of those calls I actually picked up and asked very nicely that I did not want to be contact again... What do you know, 5 days later another phone call.

Not only do they sell vehicles at god-awful prices, but they clearly don't know how to treat customers.