Hotel has great service as all employees treat you very well.
The location is perfect for who in the city just for fun as is just a minute away for the tradicional cable car and walking distance to a world class selection of stores.
Very large rooms and nicely remodeled by Hilton with a great DOWNTOWN LOCATION and very good restaurant and bar.
1. This hotel is in the best location. It is right above the BART and MUNI station so no walking uphill unless you want to.
2. We arrived at 9AM and they had no problem holding our luggage while we went off to explore the city.
3. We arrived back at the hotel around 12:30 as neither of us were feeling well and Elyssa worked some major magic and helped us get into our room sooner so we could rest before heading off to AT&T park to see the Giants. She is AMAZING!
4. The room was very clean and nice, the bed was comfortable and the view was gorgeous!
We will definitely be staying here again!!
The hotel decorations and facility are okay. However, it is quite noisy due to the location. I was on the fifth floor and the drum from the street is too loud. Other thing is they use FedEx to take your package, which charge handling fee AND you have to go to the office, line up and get your package.
Its an excellent hotel the customer service is the best the operators are efficent and ido an exvellent job with all their guest five stars.
Beautiful hotel. Would definitely stay here again when coming back to San Francisco
Central location and can access Powell BART easily. However, interior of hotel is dated. New elevators with keypads are confusing, so watch out for that. They are quite counter-intuitive.
Room was nice and clean. We got a room through one of the big discount websites. They put us in a handicap room. That was not cool. Then all the noise around the hotel was a little much.
Nice hotel. Walking distance to moscone center. Downside is the pool is across the street at the Hilton Union station.
Used their valet service to drop off an Enterprise rental. No issues and valet dude was nice.
Parc 55 was great. The hotel was room was clean and spacious, and the staff was friendly.
Customers be aware this hotel hire creepy guy Delondo Lemon . Do not leave your kids alone in the lobby area ! Watch out for him , black dude with a big head .
I loved staying here! Even when the alarm fires at 3AM and i was out in the cold streets of SF
We stayed here for a week for NYE. It was very clean and accommodating. They have two restaurants, the main lobby restaurant is quite pricey though. We didn't know when we booked but they were having a huge 2000 person club party on 3rd floor. Luckily it was good for people watching and we couldn't hear any music or noise.
Very nice venue. Views are fantastic and very well centrally located
Located in a convenient location with great eateries around the hotel too. The rooms are nice, but can be noisy if you are on the lower floors due to the police sirens. The hotel breakfast buffet serves a good spread. Would give it a fiver, if they improve on the sound proofing for those located on the lower floors. Would recommend this hotel.
Our room has a wonderful view, we slept with the open curtains of how beautiful the city looked. The breakfast was varied and good
Couldn't be a more generic chain hotel experience, and the rooms are dated. The desk staff tried 3 different ways to get me to upgrade to a more expensive room.
Beautiful hotel! Right next to BART and awesome shopping!
A really nice hotel in a lively part of town. Good breakfast, but pricey if you don't have a voucher.
Attention!!!!!! This hotel just hire criminal !!!!
Delondo Lemon . Everybody be careful!!!!! Do not give him your private cellphone # !!!! Do not tell him anything about your kids , where they go to school what s theirs names !!!!
Staff are very professional, rooms are standard nice
Good place to stay if booking last minute. Cable and HDTV available. Comfy beds and clean bathroom. Great location.
The staff is very unkind, they don't have room service.
Dated room, dirty carpet and not so welcoming check in. Rooms are in dire need of upgrades. Only good is it is close to Bart station but lots of noise from outside.
Nice corner with a beautiful view. Very comfortable and nice amenities.
I called this location to see if my daughter's room was at this location ended up talking to the reservations for the whole Fleet. When we got there the guy at the counter told my daughter she needed her ID and her credit card for incidentals which was fine but she had forgot that at my hotel we made a round trip Uber to go pick up her ID and credit card after they wouldn't allow me to put my credit card down for the room to come back and find out that wasn't the location she had a room in he never told us he didn't have a reservation for her he told me there was no reservation under my name. It was not a good experience but we finally figured out which location she was in and got the information that we needed to get her checked in this took us two hours after I checked into my hotel room to get it all sorted out I'm not happy about it
Great place to stay really convenient and close to AT&T park.
My girlfriend is afraid of elevators and the staff told her there are no stairs past the 4th floor. We are on the fifth floor. Otherwise the place is good.
The hotel is very old and the rooms are outdated. I wouldnt reccomend anyone who likes finer things to stay here. However it was good deal for a great location. Our room had trouble getting hot and also it was not cleaned properly. The bathrooms we had was literaly from 1985. The thai restaurant in the hotel is delicious. A must try if you like thai food. The green curry is very good. The staff was not too friendly.
This hotel was very clean and had a great view of the city. The location is perfect since it's close to the Bart and cable cars. The concierge service was exceptional and helpful. This was a great place to stay.
Great location, staff is awesome. We got a free upgrade to much higher floor. Kin khao, Thai Michelin restaurant in hotel, was amazing. Overall, great experience.
Attended for Java conference. Decent conference spaces, well maintained.
This is our 2nd time this month coming to San Fran. The first time we stayed in Burlingame. Really happy with the area and hotel. We decided to stay in the city this time and The rooms were older and the parking is $67 a night. The Location is in downtown but there are so many bums walking around. It s not worth the money.
Our room was massive. Twin double beds, big bathroom. Very Clean hotel. Perfect central location.
I would visit again and again.
Nice hotel. Good accommodations. In the middle of everything!
Good hotel. Very well situated near market Street. Great breakfasts. Big rooms
Had drinks in the lobby. Stylish modern spacious lobby. Love this space. Neighborhood is eh. But a nice diamond in the rough.
We had a room on a lower level, 6th floor, so it was a bit noisy but the room was spacious. From what I saw the lobby and restaurant/ bar area was clean and had a newer feel, but our floor and room seemed a bit dated. The location is excellent, close to everything, easy walk to the convention center, shopping, we even walked to Chinatown and fisherman's wharf. Nice Hotel, stay on a higher floor if you can (unless you like to hear the city)
I had several issues at this hotel. Let me start with I am a Hilton Diamond member and have been since 2011. Staying in hotels is something I do. When I walked up to the hotel the bellman told me that I could bring in my own bags. After standing in shock and awe for several minutes another bellman helped us. Then at check in I was told that the room I specifically called for three hours prior was not ready when I was told on the phone it was. The hotel is in a prime location but old and dated. The staff did not leave me with a feeling that this is truly a high end hotel. I would not recommend this hotel to someone who is looking for quality. If you're looking for a cheap rate in San Francisco this is your hotel.
Used to be a Wyndham and it shows, not very Hilton-y. Not bad overall, good service from all staff and location is great. Very expensive rooms (though good sized) but I guess that's the norm in SF. Bar staff is excellent.
Very disappointed and unprofessional front desk service. The room next to us was very loud had a party late into the night, so we couldn t sleep last night, we called the front desk to complain. Also we smelled weed from the AC this morning. I made the complaint to the front desk and asked to change to another room, but they said they can t because our neighbors haven t been loud tonight ! I would rather they prevent in advance, I don t want to change a room if they re loud again at 1AM! Very awful customer service! I
Nice, quite and well located in the center of the city
Convenient location. Nice staff. Rooms and lobby looked really nice. I was in the 22nd floor and had a nice view.
Great location in the heart of San Francisco
The first station of the cable car is just around the corner
Well, the room is decent
Our room had a beautiful view of the city. Everything about the hotel was very nice.
Nice hotel. Expensive just like everything else in San Francisco. Service was hit and miss. Originally front desk have me keys that didn't work. Another time I sat there waiting in the Hilton Honors line while guest after first from the general line got helped. Room was clean.
Comfy bed and good desk service. A bit tired though
Was there for a conference, building had problems keep the ball room cool with large groups. Box lunch should allow for personal customization (ie don't use blue cheese or Mayo on every sandwich, all choice)
I stayed at Parc 55 about a week ago while in SF for the weekend. While I can't say anything bad about the hotel itself, I will warn you of the hotel surroundings. While walking back from a night out, I decided to stop at the 24hr food spot right next to Parc. After I got my food I was crossing the street to the hotel and was jumped by a group of people because I refused to give them my wallet. This all happened right in front of the hotel.
After they took off I walked up to the hotel security with blood all over my face, and explained to them how frustrating it is that I can't cross the street of the hotel to get food with out being jumped and robbed. All they could really say was they are frustrated as well, and its an ongoing problem with the people that hang around the hotel. It seemed like some of these people just hung out there knowing there was tourists like my self that they could try and intimidate into handing over money.
Just kicking it & just living in the moment & new years eve!!
nice hotel great location and the staff gives you your space
The restaurant is very good. Service was quick and attentive, no unexpected occurrences.
Great service. Daily a little high. At the bar I recommend ordering the Sao Francisco beer which costs 11 dollars. Negative point charges a fee of 10 dollars per package received at fedex and 1.21 dollars if you lose the door card. Dicar buy water at the pharmacy near the hotel for $ 2. Location is very good close to apple and Ross.
Typical mid range hotel, bar drinks didn't look impressive enough to try, but the area around is pretty cool if you like shopping and being Central to all the tourist stuff.
Great food and very comfortable beds. The location is very convenient and the staff was very friendly.
Hotel located in a super convenient location in the city center! Big room, a little bit to renovate but clean! I had a beautiful view! There is a small and very comfortable market inside and a restaurant. I would stay there again for convenience!
After hurricane irma, this was paradise to come to. Great night sleep on a most comfortable bed
Lobby area was clean and contemporary. Meeting rooms were average and felt a bit dated. The lounge style restaurant has a limited menu but quality was decent.
Awesome place in a central location but the surrounding neighbourhood along Ellis St could be slightly dodgy at night.
Upon check-in, the toilet in my room was broken. They were very gracious and got me into an upgraded room for my troubles. Also, I had to check out early and Sarah M. at the front desk made everything painless and simple.
Excellent hotel! I've stayed in this hotel numerous times in the last 20 years.
Great location close to metro (Bart, MUNI and Cable Cars). Within walking distance of the Metreon and Westfield Centre and many restaurants. Easy to get to all tourist attractions from this hotel. Also, rooms are comfortable and staff is courteous and helpful. Highly recommend.
Good locality, very nice, service is fine but feels high class and not very open to a casual time or experience.
