Great central location with comfortable rooms. Valet parking is $55 and often there's nothing else available so your pretty much stuck unless you get super lucky with street parking. The bars open till 12 and there's always good convo and people there to recommend activities or investment opportunities- lol.
The only thing nice I can say about this place is that Kin Khao is in the building. 2nd floor lobbies always bum me out. Check in is always a real hassle, long lines. Clusterf***y. Rooms are never ready. I've stayed here four times now. I'm a glutton for punishment and Kin Khao
Welllll. Cleanliness in public areas was not great for our conference. It's a cavernous place. But it's right in the middle of everything. Rooms are spacious and quiet... Except. THEY ALLOW DOGS. I asked for room away from pets. I have allergies. They put me on the 8th floor and across from me someone had a damned dog. Woke me up with the barking at 6:45 am after my red eye flight!
Hotel is very nice and convenient for everything we were there to see. Staff has been friendly and helpful. $70 for overnight valet is pretty steep. I understand that it's the city but geez...
Great customer service, quiet, nice views, close to Union station
Clean, comfy rooms, great location and fantastic food at their restaurant.
Beautiful views and kind staff. Parking is pricey however ALOT of things are walking distance so you don't have to take the car out much.
Was attending for a very large conference, thousands of people attending, yet they only had 2 people working at the front desk. Check in and check out took way too long, but th3 staff was very friendly.
Great customer service! Very impressive service and good location. Will stay again
The location is great. I think it would be great if it had rom service.
Thanks for your help you with the new job is going 6
Hotel very nice the bad was the parking is very expensive.
While this place is a pretty quick walk to the Moscone Center, it's also steps away from the Powell Street BART station.
I wish they had more dining options than what's available but what is there is ok. Great place to grab lunch or a drink and watch some sports playing on the TVs. Rooms are ok. The housekeeping staff is friendly and helpful.
Very nice rooms, no room service though and housekeeping never answered the phone.
Friendly staff, but lacks some amenities such as room service. Room was clean and bed was comfy!
Good location but they do not offer breakfast, nor other amenities that are regularly expected from a hotel.
The location is good, but hotel rooms are severely dated and poorly maintained. (Pic is of dust piled up behind headboard.)
Beautiful views. Not so friendly staff and the people I encountered were extremely rude
The hotel is clean and rooms aren't bad. We had a good stay but the bar tender (Robert) was rude, unengaging and appeared that he didnt really want to be there. The drinks he served were way under par and tasted mediocre at best.
Good and friendly front desk service, nice rooms. Service at the restaurant was a bit slow, had to wait until the waiters bring juice and coffee.
Nice spacious lobby. Large rooms with big windows. Pricey, paying for location.
I checked in tonight to find out that when I went to go shower there's no hot water. It's almost midnight and I just arrived about an hour ago to my room and it's freezing in the room. Literally it feels like I'm outside. Like 50 degrees. I've adjusted the temperature to 86 and for the past hour it feels exactly the same. No temperature difference. I call down to the desk and they are no help, saying the entire engineering team is working on it. I highly doubt it. What kind of hotel has no hot water and the room is absolutely freezing. Horrible first night experience, horrible just first hour experience. I'm exhausted from my flight and just want a hot shower and warm room to sleep in. Instead I get the total opposite.
Friendly staff, great location, clean spacious rooms. Bar and restaurant on-site, convenient to market Street and union square, plenty of food and drink in area. Rooms can be noisy-it is a city. TV is worthless, hardly any channels and signal cuts on and out. However internet works better than most places.
Service was good. Rooms were clean and adequate though slightly outdated. Beds were comfortable. Location is central and within walking distance to lots great shopping, food, and entertainment.
13$ for wifi each day. Can't open the window because it smells like fried food because the room was directly above the kitchen vents. The shower feels weird since it's in a bathtub and has cloth showercurtains that get wet everytime you shower. The shower curtains don't even close fully, so the water floods the bathroom floor.
Very comfortable and close to transport to get you to anywhere you want to go
Got dinner at Kin Khao. It was delicious. The wings, terrine, pork belly, and rabbit green curry we're amazing. Laab and braised beef curry we're also good.
Have a good lobby but not all parts of the cafe are accessible for no reason.
Hotel in a good location and staff helpful and friendly. Rooms are large but could do with an upgrade, looking a bit tired and grubby.
Attention !!! Protect your kids !
There is a manager at this hotel his name is Delondo Lemon , black dude , be aware of him , do not allow him to take a pict of any kids at the hotel , if you are a worker at Parc 55 do not tell him anything about your family and kids . He is using kids pics to fulfill his creazy psycho fantazys.
People watch this weirdo carefully!
Friendly, professional and courteous staff. Great location for my needs. Clean rooms and comfy beds. Very close to restaurants, shopping and transportation (BART and the Trolley).
Hotel is ok though. Way too expensive. Cleanliness and facilities are ok but completely overpaid. The bottom is the only criticism because this was freezing cold. I do not know why this is so often a problem in the US. Heating as usual only a warm air blower. That's a pity.
Trying to find parking is really bad and for valet service is 60$, the junior suite was big but the elevator TAKES forever. Overall it's an okay stay
Nice location near Market Street, Union Square, and the BART. Nice view of the city and always great service.
Decent hotel - location is great. They provide earplugs in the rooms because it can get noisy at night. My first room smelled like cigarettes, but the staff was helpful in relocating me.
Hotel right in the head of Market district. Way walk to lots of attractions.
I found this hotel to be a great place to stay. I was there for three nights and enjoyed my stay. It is located within walking distance to the Powell Street BART station and the Powell Street Cable Car turn around. It is just a short walk from the Hotel to Union Square and Macy's department store. I would give the hotel five stars except for the homeless people panhandling on the streets around the hotel. Altogether a very pleasing experience.
Room is decent size, staff was helpful and breakfast is good, with a variety of options for you to choose.
Lovely room. Comfortable bed. Staff was nice. Loved the location. It was close to many locations and restaurants by fit and transit options were very close.
Great hotel in Union Square. professional , friendly and helpful staff. Nice restaurant and bar on site. There is also a gift shop. I plan to stay here again.
Excellent hotel. Stayed in a corner room on the 14th floor. Beautiful.
They bring up microwave for free and have fridge. A+
It's a great place but the surrounding area can be a bit nuts
Because it is near Westfield, it is suitable for shopping.
Probably due for redecorating as felt a bit 80s, but room was good size and had fantastic views and was great value
Nice room, good service, valet is pricey so park at the 6x6 garage nearby on Market St for $36/day instead.
I stayed in PARC55 because I had an event in Hilton, I do not anything to complain. I would highlight the service that is very good and employees that are very charismatic.
It's a great hotel, service is incredible. Location is perfect. The cleaning service is great, and always gives us more cleaning products like shampoo, conditioner, lotion, etc..
Wish the rooms were ready earlier but the rooms are nice!
Amazing breakfast buffet. They should improve their attention to Spanish-speaking customers
I was meeting a freind at the hotel so I spent some time inside. The lobby was great and the elevators were efficient.
The communication with the hotel is really the worst. I called the hotel couple of times and each time the agent change the previous agent promise. After i made the reservation and few days before the arrival i called to confirm the agent on the phone said no we can t do that we didn t promise.
Not a good stay, very disappointed. Employee rate though, which I def. Could tell with the way I was treated, if I was a diamond member paying full price, It would have been free with Hilton guarantee. But it's the nature of the beast. I would not recommend this place. Everything about my vacation was great instead of the hotel.
We stopped in to eat at Kin Khao, which if you haven't been, you should make a reservation. Delicious Thai food and drinks: try the mushroom curry mousse, the nam tok beans (so crispy ), and the pretty hot wings. Honestly, it's all good-try any one of the cocktails!
I like the place but others in my group complained about street noise. I am a very sound sleeper but I could hear road noises when awake even on the 21st floor.
Great hotel in the heart of downtown San Francisco. Loved the location - its fairly close to every thing. Great breakfast bar. Museum pieces through out the lobby. All around great place to stay.
Too expensive for the quality of the service. Nice room very well located but I was missing basics hotel services and attentions
Nicely located and decorated, only went to the bar and then the restaurant nearby however
Ok hotel. Great staff. Not a great area. Will not repeat. For work or as a family
Large room, comfortable bed. Outdoor air conditioning was a bit loud but stopped at eleven.
why doesnt it have a swimming pool ? how can it be a 4star hotel ?
The room is a bit small, but clean and comfy. The location is good. But the wi-fi connection just bad. The wi-fi is included, but with this kind of quality I rather pay more to get better quality connection. I need to work while attending Google I/O. I might be need to stay back at Marriott for next year I/O. I can't afford this kind of poor wi-fi connection and this room is advertised as for business.
