Nissan Downtown Toronto

Nissan Downtown Toronto Review

Reviews 415
4.6
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L
3 years ago

I took my leaf in for a recall and the staff was v...

I took my leaf in for a recall and the staff was very friendly, very professional. I was treated like royalty with complimentary breakfast and shuttle service to and from work. Ill be there again next time my leaf needs anything. I was very impressed to see how they care for so many cars in such a modest location.

S
3 years ago

Thank you Mikhael Bandong and Vlad Tkachov for you...

Thank you Mikhael Bandong and Vlad Tkachov for your outstanding services and support as we purchased our Nissan Murano. Your attention to detail and truly taking the time to understand our needs to find the right vehicle was appreciated. We are super happy! Highly recommend this dealership!

L
3 years ago

Bought a car, Nissan Sentra model 2017, with the a...

Bought a car, Nissan Sentra model 2017, with the advisor Oscar Solorzano who offered a very friendly service. The advisor has the respective knowledge when it comes to offering the products and provides the information in all safety. enjoyed this experience. Many thanks Oscar !! super recommended Oscar solorzano as a seller!

Buy a 2017 Nissan Sentra car model with the advisor Oscar Solorzano who provided me with a very friendly service, the advisor has the respective knowledge when it comes to offering the products and provides the information in complete safety. enjoy this experience. thank you very much Oscar !! super recommended Oscar solorzano as a seller!

Oscar Andres Vargas Monroy

L
3 years ago

Fantastic service from Nissan Downtown Toronto! Ni...

Fantastic service from Nissan Downtown Toronto! Nimesh, was so incredibly helpful with the purchase of my Micra, he was very accommodating and was always available to answer any question! I couldn't be happier with this car and the service.

R
3 years ago

I recently leased my new vehicle from Nissan Downt...

I recently leased my new vehicle from Nissan Downtown. The whole experience was first class from start to finish and this was due in no small part to the excellent advice and service provided by Min Huang, Omar and Vlad. I can t speak highly enough of their knowledge, attention to detail and the care that they provided me at all stages of the process. I recommend without any qualification that you should visit Nissan Downtown the next time you are in the market for a new vehicle.

S
3 years ago

My experience at Nissan Downtown was so pleasant a...

My experience at Nissan Downtown was so pleasant and great. I had never experienced such a calm and crystal clear guidance like this in my life. I bought Nissan Sentra 2021 which is an excellent car. Since this is my first car in Canada, I was amazed by the customer care guidance received from here. Special and heartful thanks to Mr. Nimesh and Mr. Dimitri Pressman for the wonderful care.

Regards,

Shibin Mathew and Family.

C
3 years ago

Extremely happy with the customer service, care an...

Extremely happy with the customer service, care and attention to detail provided by downtown Nissan and specifically Victor. We came in last week with our 2 kids and Victor was amazing from start to finish, he made us feel at ease and was very informative and helpful. It was a pleasure dealing with him and I would recommend anyone in the market to visit downtown Nissan and go see Victor! Thanks again, I'm extremely happy with my purchase.

l
3 years ago

When you have illness in the family and need to bu...

When you have illness in the family and need to buy a car quickly because of pandemic restrictions pressures, you need not only people who are good at sales and what they do but who are compassionate as well. I found that at Nissan Downtown. The three people I dealt with: Nishem in sales. Rata in finance. And Vlad in delivery, were all very professional, helpful and understanding. And I love my Nissan Micra. Nissan Downtown is in a great location. Easy to get to. I would definitely recommend this dealership.

S
3 years ago

highly recommended this place .they did perfect jo...

highly recommended this place .they did perfect jop of taking care of everything i needed for my care with quick response, the staff is fantastic and very helpful they going above and beyond to assist with any care issues and getting them resolved

S
3 years ago

I had such a great experience with Mikhael at Niss...

I had such a great experience with Mikhael at Nissan Downtown. I was looking at a specific car I saw online. This was on a Saturday and I had the car by Thursday. I really appreciated the quick turnover. He helped the through the whole process, was very kind and we actually had a really great time! The process of purchasing the car was smooth and easy for us. I never felt pressured or rushed and he answered all our questions thoroughly and promptly. Thank you Mikhael! I love my new car and I definitely recommend Nissan Downtown. And if you re thinking of Nissan Downtown, definitely ask for Mikhael.

S
3 years ago

I recently purchased 2015 Nissan Versa. I came to ...

I recently purchased 2015 Nissan Versa. I came to the dealership on Saturday an was met by Nimesh. We discussed the purchase, the he referred me to Omar who provided me with the calculations and offered the financing, and the deal was made. Everything was professional and fast, it didn't take much time. They did all the paperwork over the weekend and n Monday I signed the papers and picked up the car. Excellent service!

T
3 years ago

I got my brand new car from Nissan Downtown and ha...

I got my brand new car from Nissan Downtown and had the pleasure of working with both Victor and Vlad and it was great. They were so nice and caring. Making sure I knew everything and understood the process. It was great and I love my new car. Thanks Nissan Downtown!

A
3 years ago

Thank you to reception for making our dealer trade...

Thank you to reception for making our dealer trade quick and easy. Obviously due to excellent organizational skills she was very efficient and professional. Top marks!
Andrew
Orangeville Nissan

E
3 years ago

Staff courteous and warm. Agent suggested that I n...

Staff courteous and warm. Agent suggested that I not leave but stick around as the service would be very brief: I was third in line. This turned out to be be a 3 hour wait, punctuated by it won t be long or similar comments meany to reassure me.

T
3 years ago

Leased my first ever car from here and I recently ...

Leased my first ever car from here and I recently upgraded my car for an SUV. Nissan team was great, their sales person Nimesh was awesome. They gave us a great deal. Super easy and fast. Highly recommend this location.

K
3 years ago

I was in the market for a new SUV for my expecting...

I was in the market for a new SUV for my expecting family, and my fiance and I went to 3 different dealerships. Nimesh was the only person out of all the dealerships that was welcoming and friendly towards us.

He spent a great deal of time answering all of our questions, and his expertise helped ease our fears of finding the right car for our family. He was diligent, extremely friendly and fought on our side to get us the best deal.

Writing this review for him is the least that we could do!

Thanks Nimesh!!!

K
3 years ago

Decided to check this place out after reading a bu...

Decided to check this place out after reading a bunch of reviews here. The reviews seem to offer a lot of praise to Nimesh. When I picked this location, I was hoping to work with Nimesh, because he seems to be everyone's favorite, and to my surprise, I was lucky to get a call from him for the first follow up!

Nimesh was the nicest guy, professional, patient and honest. He was super patient, I may have asked a million questions, all of which he answered patiently. Really appreciate that. He made our first car purchase feel like the smoothest ride ever. He advised honestly, which I really appreciate, and made sure he gave us a good deal. I can verify that because I did shop around before getting in touch with him. If you are in Toronto, and are planning for a Nissan, you should check out this location if you want peace of mind and happy customer experience, particularly Nimesh.

Thanks Nimesh, and thanks to everyone at Nissan Downtown, including John.

I
3 years ago

Had an excellent experience buying my second car (...

Had an excellent experience buying my second car (first from a dealership) at this Nissan location. The staff were very helpful, especially the Sales Manager Leo who worked with me every step of the way.

Highly recommended!

R
3 years ago

This was my second outstanding service experience ...

This was my second outstanding service experience with our 2010 Versa. The service dept (which in my opinion how one should rate a dealership) is unbelievably first-class organised from the minute you drive up their valet ramp to when your shuttle drops you off at the door. Special shout out to Lenny Saroop - you should be training other service departments on how to their jobs right. Will definitely be back.

V
3 years ago

The service which Nimesh Atholi Kandy offered us m...

The service which Nimesh Atholi Kandy offered us made me change my mind to go buy a new car. He explained things very clearly & also gave us a reasonable bi-weekly pricing worked out. He also helped me in finalizing Auto insurance. I would certainly recommend & Nissan for the service they offered.

J
3 years ago

Joe Lamanna

Joe Lamanna
I went to Nissan s downtown to buy my vehicle
The experience was excellent and smooth.
Victor was an amazing guy to deal with I highly recommend to use Victor if you want to buy a Nissan vehicle .

B
3 years ago

Came by today to have a look at some vehicles with...

Came by today to have a look at some vehicles with my brother. Dealership was exceptionally clean, and everyone was very friendly. Met with Victor: can't say enough good things about him. Personable, funny, and an absolute pleasure to deal with. He made both me and my brother feel very welcome, and went above and beyond to make things work for us. Highly recommend visiting here if you're in the market, and make sure you ask for Victor!

J
3 years ago

I would like to acknowledge that great service and...

I would like to acknowledge that great service and experience that I received while I purchased my new car at Nissan Downtown in Toronto.

I reside outside of the city so it was a bit of a challenge for me to attend the dealership however when I did have the opportunity to attended Nissan downtown on the few occasions, I never once felt unwelcome or pressured to purchase a vehicle.

I took my time to research the vehicle before I made any decision. I dealt with salesperson Colin Diaz who was friendly, approachable and knowledgeable during this process. The one thing which impressed me the most was the open lines of communication and being genuine about it. Colin responded to all my emails and phones calls promptly and never left me waiting for a response.

I had been to other dealerships in hopes of getting a fair deal, however, Nissan Downtown came out on top! I would recommend going to Nissan Downtown because they offer great service with a completely fair mindset with your trade in's. Also, they have good coffee too. Thank you, Colin, for your hard work.

Sincerely,

John Moco

a
3 years ago

Had a great experience purchasing my first new veh...

Had a great experience purchasing my first new vehicle. It was a new experience for me so whenever I had a question I was treated with respect and dignity. Highly recommend purchasing an automobile from this location. I should mention that everyone was helpful especially Nimesh who was there for me at every step.

H
3 years ago

Min and Leo should receive the worst car salesman ...

Min and Leo should receive the worst car salesman of the decade. Worst experience ever. Never knew leasing a car takes longer than buying a house. Wasted 3.5 hours of my life dealing with a junior salesman who was a puppet running back and forth the dealership seeking approvals and answers. This ancient tactic of running back and forth to the manager's office doesn't work and should be discontinued.

L
3 years ago

I had a great experience at the Nissan DT showroom...

I had a great experience at the Nissan DT showroom while buying my Nissan Sentra. During these pandemic times, they ensure all safety precautions are in place. Temperature check, sanitization are done promptly. Nimesh Atholi Kandy, the Sales Manager did an amazing job in terms of providing a great customer experience to me and family. Took us through all the car variant options at Nissan and helped in zeroing down the best one for me. The financing support also went like a breeze. Finally, got the car delivered in real quick time. Would recommend Nimesh and Downtown Toronto Nissan to everyone. Thanks guys

D
3 years ago

I had a great experience at Nissan Downtown Toront...

I had a great experience at Nissan Downtown Toronto purchasing a used vehicle. Ask for Sales Rep Mikhael Bandong, he goes above and beyond for his customers. Many thanks again to him and the crew for their great service and full attention to all my car needs. I highly recommend Mikhael and Nissan Downtown Toronto!

J
3 years ago

I went into the dealership with the intention of b...

I went into the dealership with the intention of buying a Micra with air conditioning and automatic transmission. I was referred to Nimesh. I told him what I wanted, and Nimesh explained all the features available and asked all the right questions to understand why I wanted the Micra. I felt at completely at ease with no pressure what so ever to upgrade to a more expensive model. He ensured that I got a cash discount even though that offer had ended.

Within 1 hour I had purchased the vehicle and Nimesh made it an enjoyable experience.

J
3 years ago

It was such a fun and surprising experience. Real...

It was such a fun and surprising experience. Really friendly and professional staff, they made it supremely easy for me. As a woman, I thought it was going to be tough as I was entering 'unknown' territory- I hadn't bought a car in many years. From my initial query, to friendly Nimesh, the Sales Rep, then to the entertaining Finance Rep, Al, wrapping it up with the nice-guy Manager, James, and driving my car out the door, it was a breeze. They were all so knowledgeable and smart. I'm looking forward to going to Downtown Nissan for my service and continuing this great relationship.

c
3 years ago

Professional and friendly.

Professional and friendly.
Nimesh was amazing, answered all my questions without the usual BS that comes with purchasing a vehicle. Truly a class act.
Thanks so much!

S
3 years ago

Great Service..I recently Purchased 2014 Nissan Ro...

Great Service..I recently Purchased 2014 Nissan Rogue SV (Family Tech Package).Nimesh (sales person) is an excellent guy who helped me to understand all the features & provided a top class customer service from 1st day of my visit to the dealership till delivery of the vehice. Excellent service from the team & highly recommend to everyone who plan to purchase a nissan..

F
3 years ago

Nice service.

Nice service.
I needed a spare part for my Rogue and they got it for me.

E
3 years ago

We had a great experience at this dealership from ...

We had a great experience at this dealership from start to finish. We worked with David, who provided excellent customer service and made us feel very comfortable and supported. Got a very reasonable price without the usual runaround - the manager, Omar, was great to work with. Very happy with our new car. Definitely recommend.

P
3 years ago

I had a great experience buying a car here. We rec...

I had a great experience buying a car here. We received an outstanding customer service from Nimesh- from the day of the inquiry to finalizing the deal. He was so friendly and answered all our questions very patiently. Car was delivered before the due date and service was great.

Highly recommend to anyone interested in a Nissan - you wouldn't get a better customer service than this in Toronto.

I
3 years ago

I was working with Nimesh on getting my new vehicl...

I was working with Nimesh on getting my new vehicle. Nimesh went above and beyond to ensure that the paperwork and logistics are done at the earliest convenience so that I could get my car on the requested date. Nimesh also did an excellent job walking me through the functionalities of my Rogue SV. Thank you Nimesh, Kelin, and Nissan Downtown for your extraordinary services!

A
3 years ago

My husband had previously leased a 2015 Micra, it...

My husband had previously leased a 2015 Micra, it was time to trade it in - we ended up leasing two new Micras for a very good price. All done over the internet - due to pandemic - all we had to do was pick-up our cars - all went very smoothly - Leo was great, not pushy - and worked hard to get the best deal for us.

J
3 years ago

Great people and great service at Downtown Nissan....

Great people and great service at Downtown Nissan. Colin was extremely helpful and professional from the time I walked in. Rada provided much needed insight to the financial details and solidified a great experience as a whole.
I'm very lucky to have had the pleasure dealing with these two.hreat assets to the company.

I
3 years ago

This was my second time leasing a vehicle from Dow...

This was my second time leasing a vehicle from Downtown Nissan, and just like the first time, this experience was amazing. My representative was Min and he went above and beyond my expectations. Aside from getting me into the new vehicle I wanted at an incredible price he was professional, courteous, accommodating, and his sense of humour made this an enjoyable/EASY process! Min was thorough without being pushy and persistent without being annoying. I recommend you ask for Min when purchasing or leasing your next vehicle - he will not pressure you or waste your time. You will walk out happy like I did, and I will continue buying my vehicles from Downtown Nissan...thank you Min!!

S
3 years ago

Terrible service. Get your car fixed elsewhere. Th...

Terrible service. Get your car fixed elsewhere. These guys don t have you in mind and are focused on their own processes. They are also quite rude and demeaning, you never get a sense that they care for the customer.

i
3 years ago

This was my first experience with Downtown Nissan ...

This was my first experience with Downtown Nissan met Milo chen and his branch manager who was really considering . I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential "Keeper" for me. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 1 hr away. I phoned the dealership to confirm that the vehicle I was interested in was still there, and I spoke with Milo chen, who informed me that it in fact was still available. I said I'd like to come on in and check it out, and he said, "Great. It'll be up front and ready for you when you get here." I can't say enough about Milo as my sales contact. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accomodating service. It sounds like a cliche, but we hit it off like this guys been my buddy for years. And trust me, I'm a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations with a sales branch manager. Milo went above and beyond when I had questions about carafax info... He was able to locate original service records from original owner, of which detail could not be matched... Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless.Thankyou Nissan downtown.
#happycustomer

V
3 years ago

I recently purchased an Altima SL tech package (20...

I recently purchased an Altima SL tech package (2014) from Nissan downtown dealership. The whole experience was pleasent. The sales person Nimesh really helped us to decide what we wanted to buy. He was so helpful and the General Manager Omar was there with us through every step. I would recommend this dealership to all looking for Nissan vehicles. Cheers!

J
3 years ago

Great customer service. Lenny Saroop at the servi...

Great customer service. Lenny Saroop at the service centre has been taking care of my Rogue for the past 2 years. Nice guy. Cares about his clients and makes sure my car gets what is needed.

W
3 years ago

We just bought our new Nissan Qashqai and love it!...

We just bought our new Nissan Qashqai and love it! Great service from Leo and Min. I also want to thank Rada for being so patient with me during this purchase. I asked alot of questions ( many of them silly I'm sure) but Rada was always honest, thorough, helpful and funny. I don't feel she tried to " oversell" packages and warranties to me but was rather open and real. I feel good with our purchase packages and not " ripped off"'. Thank you Rada!!

Z
3 years ago

Great customer service. Nimesh Atholi managed to g...

Great customer service. Nimesh Atholi managed to get me the deal that I was looking for and in the Model and color that I preferred. He came all the way to my house to take me for the test drive and bring all the documents. I am really happy with my purchase.

K
3 years ago

Always friendly, helpful and accommodating. They w...

Always friendly, helpful and accommodating. They will try to squeeze me in even when I don't plan ahead. Lenny is a cheerful presence with lots of positive energy to brighten the morning.

Will continue to use them, for sure.

R
3 years ago

Recently bought a Nissan Rogue from the downtown l...

Recently bought a Nissan Rogue from the downtown location. Nimesh was the sales person we dealt with. He was great. Very helpful and knowledgable. He was able to bring the car to my office for me to test drive. Enjoyed dealing with him a lot.

T
3 years ago

Fantastic car dealer they help in be behind the wh...

Fantastic car dealer they help in be behind the wheel in no time and as a newcomer it s not easy get a car with no credit score. Fiza is the best, she helped me via email, phone and in person even was a difficult situation she helped a lot and always smiling until the day they delivered my new Nissan Qashqai. Thank a lot Fiza

T
3 years ago

Got my first car here in Canada through these guys...

Got my first car here in Canada through these guys! We received outstanding customer service from Nimesh- from the day of the inquiry to finalizing the deal. Throughout the process he was frank and courteous, explained all options superbly, and certainly set a precedent to other dealers on how to do business without any flannel or pressure.! Also a shout out to Vlad and Rada for giving us the best deal possible.

I also had been in this dealership for an inquiry a year ago and recall that the customer service was nothing short of fantastic. Highly recommend them to anyone interested in a Nissan/ Infiniti- you wouldn't get a better customer service than this in Toronto.

M
3 years ago

We recently purchased a Nissan Pathfinder from Nim...

We recently purchased a Nissan Pathfinder from Nimesh at Downtown Nissan. He knew we were in a time crunch due to our previous cars demise and was able to help us get a car the next day (even after we changed our colour choice around noon on day of delivery)!

Nimesh took the time to fully explain the car to us before we got to drive it out of the showroom. And even took it upon himself to remove some glue that was left over from the protective wrap.

Great sales experience from Nimesh that will lead to us hopefully build a great service relationship with Downtown Nissan.

d
3 years ago

I am extremely happy to buy a 2017 Nissan Sentra f...

I am extremely happy to buy a 2017 Nissan Sentra from Nissan Downtown, the salesman was Nimesh . The experience was extremely professional, from showing me the features of the vehicle through a test drive, to explaining the options available in the various models and then as a helping guide on purchase decision with a comfortable and enjoyable manner.

I was also overwhelmed with the delivery experience which was led by Nimesh who carried out all the aspects of the final contracting of the purchase and making sure that I was a delighted customer receiving a brand new vehicle.

Congrats to Nimesh and Nissan Downtown for carrying out the purchasing process in an excellent professional manner.I will definitely recommend to friends and family.

M
3 years ago

Great staff - super welcoming.

Great staff - super welcoming.
Very female friendly - no talking down to you or speaking to the man who s with you.
They came through with our choice of car and options within a few weeks.

A
3 years ago

First "New Car" buy. Not only are we still thrille...

First "New Car" buy. Not only are we still thrilled with our Kicks, but we actually get excited for our regular service apts! Victor is a really helpful salesman who got us what we needed, Lenny (and the rest of the squad) in Service has done magic helping us out in the 11th hour with punctured tires and quick turnarounds, and even the shuttle driver Randy has made a lasting impression as welcoming face thats always up for a good conversation. Heck, their financing team has even remembered our names.

#1 in our books. We've made a lasting connection with the team and we can't speak enough praise to them.

T
3 years ago

Terrible experience here. Rude staff, and I was ov...

Terrible experience here. Rude staff, and I was overcharged $104 on a routine oil change that they know is supposed to be made free by a deal with the sales department. It's been 3 months for them to refund me and it still hasn't happened. I will not be a returning customer when this lease is up.

E
3 years ago

Had a great experience with Downtown Nissan. My pa...

Had a great experience with Downtown Nissan. My partner and I were in need of a new car and the staff here were very informative and helpful. A big thank you to Nimesh who answered all our questions and made us feel comfortable and confident with our decision to purchase a 2014 Nissan Altima. Not only did we get a great deal but we were in our brand new car within a week of purchasing it. We will definitely recommend this dealership to people we know!

A
3 years ago

Was in a market for a new car and decided to check...

Was in a market for a new car and decided to check out this dealership. The service was great. Both Omar and David were great to deal with. Always curtious and did not employ any pushy sales techniques. Best new car shopping experience yet.

K
3 years ago

Brought my car in for noise on Wednesday. They too...

Brought my car in for noise on Wednesday. They took me on a drive and were great in finding the issue. They asked to keep it till Thursday. I said ok. Thursday I got a call that the wrong part was brought in, ok fair, things happen! So they asked to keep it till Friday.

I called them Friday afternoon on March 29/19 and spoke with a female advisor who stated to leave a message for my advisor as she is not the one dealing with my vehicle. I responded asking if he will get the message and call me back before end of day as I need my vehicle for the weekend. She suddenly had this tone in her voice as if I was bothering her, so I reminded her that my vehicle has been there since Wednesday morning for warranty fix. She the stated she would make sure he got the message.

Just before she hung up, she says come here for 6 and ask for "cornell" he will get your car, its ready. So I go there before 6 and they are closing. People are running around, probably getting ready for the weekend.

In the end I didn't get my vehicle as no one there seem to know what was going on with it as it was still on the hoist. We spent money on a cab and wasted my time to return home annoyed and without a vehicle.

It's now 8pm and I am frustrated.

I was hesitant to bring my car to a dealership because I find the customer service goes down the drain once you buy the car, they dont care anymore about you, but before that, you cant get them away from you.

But because I suspected the issue was under warranty, I brought it in.

Anyway, I dont leave many reviews. I only take the time to write them after I have been very positively surprised by something or very disappointed. In this case, it was the latter.

K
3 years ago

Sales rep Fiza Malhotra was very helpful in findin...

Sales rep Fiza Malhotra was very helpful in finding us the right car and went beyond way to get the best deal for us. The receptionist was very sweet as well and handled us with care! That overall experience was great! Will come again !

A
3 years ago

Thanks so much to Nimesh, James and the whole Down...

Thanks so much to Nimesh, James and the whole Downtown Nissan team for making my first vehicle purchase such a great experience.
I LOVE every moment I'm driving my Juke 2016.

Nimesh is super friendly from the beginner and really patient in answering all my question about the Juke and overall car purchase process. I never felt pressure to buy anything I didn't want, or not work within my budget. He offered what I felt was his honest opinion about the different aspects of the car and the Nissan brand. He also makes great milk tea for every of my visits :)

James was amazing at explaining and working out the perfect finance option for me. He took his time to work out all the different payment scenarios I asked for. Again, I never felt pressured into signing papers right away, or signing anything I did not understand. He had no problem with me taking a few days to think about the options and was even ok with me calling him with more questions. In the end, I feel confident I have the best car for it's value.

The service team and Eric did a great job putting in all the accessories I added to the car. I love the way the car is personalized to my preference, it's so much fun to know I am driving a one of kind car.

It's not wonder Nissan downtown has such great reviews, and as another satisfied customer, I would also highly recommend.

S
3 years ago

It started off as a standard enquiry to multiple d...

It started off as a standard enquiry to multiple dealerships requesting quote for a sedan.
I received an interesting response from Fiza Malhotra of Nissan Downtown Toronto, asking me to visit their showroom and that she would answer all my queries to finalise a car of my choice.
On the first visit, Fiza listened to my requirements and provided various options.
While I had in mind a smaller model with basic features, I realised it will not suit my family's requirement in terms of safety and other comfort features.
After 2 days, I went back to Nissan Downtown again where Fiza responded patiently to my questions and allowed me to inspect various models and trims.
I decided to lease a 2020 Rogue Premium. I bargained real hard, Fiza was understanding and offered me a great deal, inclusive of Lease-end-protection and periodical service.
All along, there was no pressure from Fiza forcing me to make a purchase.
Omar Azhar handled the financial part of the documentation effectively.
Vehicle was delivered by Vlad Tkachov who ran through the paperwork efficiently and demonstrated key features.
The entire Team at Nissan Downtown Toronto are professional and friendly. I would give them a 10/10.

L
3 years ago

Once again, I have to thank Lenny S and the rest o...

Once again, I have to thank Lenny S and the rest of the service team at Nissan Downtown Toronto. Today, despite the stress and challenge of the COVID19 crisis, they were there to fix my car and keep me on the road to help others who depend on me. I am always impressed by their quick ability to identify and fix whatever problem I have with my older Maxima. Their friendly, professional attitude is the best I have encountered at any business in downtown Toronto. The Service Staff at Nissan Downtown are nothing less than outstanding!

A
3 years ago

Great experience buying a car here! They have exce...

Great experience buying a car here! They have excellent customer care and help you with everything you need. It's honestly less stressful buying a car from here: they took care of everything I needed and provided advice financially as well. If you're going to buying a car here, I'd recommend going to the desk and asking for Nimesh Atholi Kandy and Al Alam - they will be super helpful!

H
3 years ago

My sentra sv 2018 is very smooth to drive and is v...

My sentra sv 2018 is very smooth to drive and is very spacious. The color is pearl white and eye catching when clean.The engine is not very powerful but it is a base model. The standard front collision warning system is terrific. I had some minor issues with the car but they were fixed perfectly by the team.

K
3 years ago

I always go to this location to get my car service...

I always go to this location to get my car serviced however, knowing it was time to get a new car, I decided to ask about the cars they have available. I was introduced to Fiza Malhotra who not only was incredibly knowledgeable about the vehicles on the lot, but also helped me pick a car that was just right for me. She knew what I was looking for, and what would be too much for me, and matched me with an awesome car (at a fabulous price!). She also made me aware of deals I was eligible for, such as the loyalty discount, and ensured that I got the best price! Not only did she help me during the car buying process, but the day after the purchase when I had another question, she was equally helpful. I highly recommend going to Fiza Malhotra if you are looking to purchase a car. Thanks, Fiza!!

A
3 years ago

Do not take your vehicle to this location.

Do not take your vehicle to this location.

They are very unprofessional. The mechanic I dealt with was very rude and unprofessional. Yelled at me for not fully understanding his logic. He claimed that the issue with my car was my battery when it wasn't. I ended up paying for a new battery only for the problem to persist.

I called and left a voicemail for the manager. A whole week, he never returned my call I sent him an email and replied that he will look into it. It's been two months, no response.

Go somewhere else and stay away from this location.

R
3 years ago

Nimesh was the man to speak with.

Nimesh was the man to speak with.

Was courteous, answered all my questions, and was full of all the needed knowledge to put my mind at ease when purchasing my first new vehicle.

By far made it an pleasant experience.

L
3 years ago

I bought my first car 2 weeks ago and I had a fabu...

I bought my first car 2 weeks ago and I had a fabulous experience !
Customer service was above and beyond and they made everything to make it a pleasant experience !
My car Agent Milo, was very patient, professional and supportive ,accessible
throughout the whole process!

About Nissan Downtown Toronto

Nissan Downtown Toronto: Your Premier Neighbourhood Nissan Dealer

Nissan Downtown is a premier neighbourhood Nissan dealer located in the heart of downtown Toronto, Ontario. We are committed to providing our customers with exceptional service and high-quality vehicles that meet their needs and exceed their expectations.

At Nissan Downtown, we understand that buying a car can be a daunting task. That's why we have made it our mission to make the car-buying process as easy and stress-free as possible. Our team of experienced professionals is dedicated to helping you find the perfect vehicle for your lifestyle and budget.

We offer an extensive selection of new and used Nissan vehicles, including cars, trucks, SUVs, crossovers, and electric vehicles. Whether you're looking for a fuel-efficient commuter car or a rugged pickup truck for work or play, we have something for everyone.

Our state-of-the-art dealership features modern amenities such as comfortable waiting areas with complimentary Wi-Fi access and refreshments. We also offer convenient online shopping through our DAG Online tool that allows you to browse inventory, schedule test drives, apply for financing or lease options from the comfort of your home or office.

At Nissan Downtown Toronto, we pride ourselves on providing exceptional customer service throughout every step of your car-buying journey. Our knowledgeable sales staff will help you find the perfect vehicle based on your needs while our finance team will work with you to secure competitive financing rates that fit within your budget.

We also offer comprehensive maintenance services at our onsite service centre staffed by certified technicians who use only genuine OEM parts when repairing or servicing your vehicle. From routine oil changes to major repairs or upgrades – we've got you covered!

In addition to selling new and used cars in downtown Toronto area ,we are committed to giving back to our community through various charitable initiatives such as supporting local food banks during holidays season , sponsoring local sports teams etc .

In conclusion,Nissan Downtown is more than just another dealership – it's an experience! Visit us today at 85 Queen's Wharf Rd.,Toronto ON M5V 0J9 ,and let us show you why so many people choose us as their go-to destination for all things automotive!

Nissan Downtown Toronto

Nissan Downtown Toronto

4.6