S

Suresh Ram

3 years ago

It started off as a standard enquiry to multiple d...

It started off as a standard enquiry to multiple dealerships requesting quote for a sedan.
I received an interesting response from Fiza Malhotra of Nissan Downtown Toronto, asking me to visit their showroom and that she would answer all my queries to finalise a car of my choice.
On the first visit, Fiza listened to my requirements and provided various options.
While I had in mind a smaller model with basic features, I realised it will not suit my family's requirement in terms of safety and other comfort features.
After 2 days, I went back to Nissan Downtown again where Fiza responded patiently to my questions and allowed me to inspect various models and trims.
I decided to lease a 2020 Rogue Premium. I bargained real hard, Fiza was understanding and offered me a great deal, inclusive of Lease-end-protection and periodical service.
All along, there was no pressure from Fiza forcing me to make a purchase.
Omar Azhar handled the financial part of the documentation effectively.
Vehicle was delivered by Vlad Tkachov who ran through the paperwork efficiently and demonstrated key features.
The entire Team at Nissan Downtown Toronto are professional and friendly. I would give them a 10/10.

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