NEOTOA Review

Unprofessional, useless, most people who work are rude.

No empathy just the money coming in that interests them, unsolved neighborhood problem and they say they have done everything. I do not feel supported, not surrounded, nor helped, the false advertisements which say to your listening ... Ect .... Que dal, it is false. It is rather to manage each of you for its own s ..... and I am far from being the only one to think so. A word of advice, don't rely on them.

on May 1st in the morning, water damage was declared at the level of the ceiling and the air outlet of the SdeB. The neighbors of the 2nd and 3rd warned have nothing to do with the problem it seems. Tuesday as soon as the NEOTOA offices opened was warned ... Mixed reception. We record my request; I am told that a specialized service will be notified and will contact to find out where the leak is coming from .... Waiting .... waiting still ... Nothing; the following day, NEOTOA; other people ; another refrain .... We are not their priority of the day. No one was in fact warned and would not have come. They had only pushed me aside to continue their little recovery day after a long weekend. The wall continues to get wet ... the damage will certainly be even greater ... Whatever the community will pay ....! I am offered in a haughty tone by pointing out to me that they have something else to do ..... a possible visit tomorrow in the day .... But not the opinion of a professional .... My insurance warned however awaits this passage ..... VOID NEOTO GLASS

our shutters no longer work, they are blocked and when I call it does not respond

Rotten social landlord just wanted to take the tenants' money

Neotoa Rennes, very correct, sanitary piping problem repaired within 2 hours. Very satisfied with the responsiveness of Neotoa. A big thank you to the staff.

Do not follow up, tell me after 3sem that the file is not done so who if we had to visit a house and when I call
have hung up on me.
Not very professional

I like neotoa but ..... currently I have an apartment that is expensive in invoice engie approximately 270 e monthly because neotoa do not want to change its windows and doors windows of my building which isolate very badly so for do not freeze children you have to raise the temperature to 23 degrees. At a friend's house on reindeer it is only 19.5 degrees and it's warmer than at home. In short, neotoa t (he) commissions on electricity / gas bills or want to save money or just laziness? Because at the price where I pay my rent in addition to the invoice d engie 870th, I can rent a house with tcc, buy a house and refund the credit to the same amount.

Unacceptable people who work down do nothing to improve the situation, it looks like they employ trainee and always the same answer we will remind you and still no answer. He moves only for their interests.

Buying a house via neotoa, Mesdames Jouan and Leroy are available and very accommodating. Thank you to the Neotoa teams for the success of my real estate project

No response from them when applying and an HR who is never reachable because she does not have the time after a waiting time of 17 minutes. Still waiting to know for a positive or negative response just as a courtesy that must give an answer whatever it is according to his words.
This is a company that I defended until now but I can not do it now because indirectly it reflects the mood and the working atmosphere within it.

I was forced to put them under formal notice so that they came to deal with the problems of the problems

Neotoa or how to make money on the backs of the poor. The first thing they want to know is "can you afford to pay" .neotoa is 1 real estate agency not 1 social landlord. The web page gives a clear idea of the critter ...

Magic !!!!! And appalling !!!! You have a phone number to get information about you, but no one answers. Inadmissible and shameful !!!

Very dirty collective space, cleaning agent surely of the knowledge of those who house us, they do nothing, everything is dirty and when we call we are told that it will be settled, obviously it never is. A shame

We have been with neotoa for 9 years and it's not terrible like any lessor when it comes to doing work it does not advance the building is old and the rent expensive

A disaster is never their fault, no organization ...
I arrived at my boyfriend's home in January, I asked to be added as an occupant to have proof of address. I was asked to send a letter which was sent in mid January. They received it well (which is marked on the computer) and now they told me over the phone that they got nothing!
I have to call I don't know how many times. And now it s in March it got really drunk because I need it to get my driver's license, registration card and change of address near the banks, so I yelled, and miraculously it works. Conclusion you always have to complain about having something at home ... and this is not the first time.

The person in charge of the interview informs me that an entrance gate of building will be put in early 2018, after several reminders (March, July, September, and December) in neotoa, each time the same answer in 3 months, and we are january 2019 still nothing.
5 avenue des perrieres 35650 le reu

I put a star because there was no way not to put some. I strongly advise against NEOTOA, it rents housing INSALUBRE, with COFFINS, problems of electricity, shutters etc ... it is allowed to come knock at home when you have a delay of rent. FUY NEOTOA !!!!

A star seems to me a lot, a pity that we can not grant any, unpleasant people, deplorable service, I do not understand what good are paid the employees of Neotoa, on the phone the person hangs up on me, with a behavior More than puerile, speaks to you as if you were animals, threaten to threaten you because have your file in front of you, so you can trust them with your eyes closed on professional secrecy! When you go to the agency the person you spoke to went on leave when we talked to him ten minutes ago, shame on you, and say that it's up to people like you must trust in our homes! Flee, experience more than disappointing not to be vulgar. In addition, new housing acquired a week ago, poor quality, the walls are in cardboard, and the details (door handles, windows, balconies ..) do not even mention, work done in go quickly! All for fabulous prices!
Ps: no need to answer with your pre-written messages that suggest that you care about the return of your tenants!

Since I returned to this accommodation,
after a few days I had a lot of cockroaches and now I have fleas of beds, despite the intervention of a company to exterminate these critters, they are still there .. it's unbearable, the apartment is old no work has been done been made at my entrance

Very angry about neotoa I recount insulation problems in my dwelling a neotoa referent came to my home clearly told me housing where i live there are insulation problems the you are not isolated and who had a lot of humidity in the walls I made a transfer request to change housing so far no news because of the insulation I had to pay a bill of 600 of heating last year because housing has trouble heating the heaters turn in the void I sent an email to the manager of neotoa still no answer I contacted neotoa repeatedly no return from them I find it dismal us tenants we have obligations to respect towards the landlord but the landlord also to obligations towards their tenant

Easy to access, the receptionist attentive and attentive to requests!

Pleasant person at the phone not like armorique habitat etc

They are not at all professional band of voelurs you only think of the money. As I read below "just good to take the dough of the tenants " You are really unprofessional you deserve 0 stars

You have to wait but help you complete your file on Tuesday and Thursday afternoon

Can not reach the person or service involved. You have to call back several times, you get messages and you are told that you will be called back. Since, spends the days, the weeks, the months, it is 7 months that I wait that my business is settled. No sound and no picture. It's very hard to get information or to have something concrete. I do not recommend. I have been dealing with more "small" real estate professionals but at least we kept you informed. I am patient, however, I am very disappointed.

Believes to be above the law. Harasses, does not respect rights, laws. Luckily justice exists.

No information is given to tenants on the problems encountered in the residence, no answers to the many emails sent, hangs up on the nose if the turn of the conversation does not suit them, does not respect unsubscribes to newsletters, approximate management of apartments and does not regularize rental charges at the end of the year (it is however a contractual clause). Neotoa is a creditor and claim ticket generator (?!? !!) with the value "Do what I say, not what I do". Deplorable. To avoid.

This has been exactly 9 months since I have been in the apartment with my partner and it is the suffering that we experience on a daily basis. My neighbor and her undeclared boyfriend make noise all night and all day (move furniture, bang on them, all the time guests, walk with heels and boots that make noise) the noise begins from 8 p.m. to 8 a.m. you imagine all night we don't sleep we hear them, they stop making noise when we go to work. My partner when he goes to ring at home we don't even open the door for him the day the door was open it was to treat my sick partner. I may call neotoa but its does not change, I asked for a transfer until today nothing to do it does not advance, I told my spouse more mounted in the neighbors because nowadays you get killed without asking anything, i called the police they came but its still going on it's that day that i heard that the famous friend of the neighbor was stuck everywhere and they give us life .. Without lying to you by not sleeping well and going to work I lost my baby (too much stress too much fatigue) I don't know what

It's been 2 years this summer that I rent an apartment with neotoa, after several raises on humidity nothing !!!!
I'm not talking about rats
Disgusting

Incompetent and unprofessional, loss or mixture of paper in several files.
My ex sent twice a copy of personal photocopy by mail and they are not found by Neotoa !!!
18/10/18 Normally key discounts in a few weeks, but I do not scream victory before. To be continued!!!

For more than 10 months we regularly report problems with residents who must not know how a household waste container works ... since Tuesday, May 19, Neotoa must bring in their NetPlus provider to clean the premises ... still nothing in fact and the bags and other waste continue to pile up on the ground ... just filthy and Neotoa has no reactivity

No one as a social landlord built built-up if you have small problems work people move around and house often poorly insulated for the price it's not worth it and if you need small jobs people are moving

Unable to reach the person responsible for rentals. Several calls, I am told that I will be called back. I have been waiting for 8 days and still nothing. No empathy for the problems that are presented.

unreachable. moreover they owed us a certain amount which they never paid. Bad payers and unreachable.

Very nice and attentive staff: Ms. Bertin and Ms. Goesin, pleasant accommodation, well insulated and well thought out reasonable rent.
A big thank-you.

I live in Rennes, my apartment is poorly insulated! I had a little girl born last year, she is weakened because at home it is badly insulated but really at home it is cold. Even when g of the guests they complain. In the toilets you hear when the person makes his saddle because the piping goes inside. I can't wait to leave here after what I will miss is the neighborhood if not bad apartment! After my training I hope to have an answer for my accommodation request. And I'm not alone in complaining about it, unfortunately.

We are the same thing since we entered the apartment the apartment had not been cleaned it was super dirty the bathtub is damaged we didn t ask for a change until mtn nothing was done mold in all the rooms they came they are just removing the part where there was mold and suddenly we end up with a part of the wall or there is no wallpaper and it ds tt the rooms it will be 3 or 4 years I think it's been 11 years that we haven't occupied the apartment and each time we go to see them to warn them they just note but they never come after when they go into the account and he doesn't find their money squarely they come up to the door to claim it's really anything and in addition they change their name habitat 35 neotoa all the time and those before I don't know soon they will change fortunately we were offered an apartment is not them it's another viveme agency We leave this rat hole or we all catch allergies that we will not

Disaster ... 1 star because obliged to put one ... When you arrive it's all beautiful all pink But when it comes to leaving we can't find anyone anymore .. They are unreachable, we leave messages but nobody reminds us ...
Insanitary housing and allows itself to find excuses for us to go until the end of our notice ...
I do not recommend them .... To banish ..... It takes advantage of people's poverty and feels superior ..... Scammers ....

Totally agree, my bay window never worked, I was told that there was an installation fault but you manage ,. Who pays the bills, I left, more than moving, and in addition I took 70 euros in penalties for abandoning an apartment, while I go back there regularly, but good in the middle of winter when it's 10 degrees in your apartment I'm not sure they can live there

not to mention that during the same confinement a month without vmc the windows were dripping with steam after a thousand calls nothing I reset the central vmc alone at the risk of electrocuting me they know that taking the money from people these cowards more in the building there 80% are old people the poor

tracking catastrophic cases !! Not able to ensure taken appointments and behind do not contact you rarely in due time.