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A
3 years ago

...a place of Historical interest, we had a most i...

...a place of Historical interest, we had a most interesting conversation with a good bit of the staff. We found out many local facts, and were made to feel welcome. The Yankee Doodle room with its' Norman Rockwell mural, and the photographic wall of fame for Princeton grads was informative and entertaining...

J
3 years ago

Overall, the accommodations werr very good. Howeve...

Overall, the accommodations werr very good. However, I thought the service was a little lacking. The front staff was mostly made up of young individuals who seemed unwilling to help you, even if you were struggling with luggage and a small child. For me, the lack of service makes the hotel not worth the price.

J
3 years ago

Extremely racist! I went for breakfest; I was sitt...

Extremely racist! I went for breakfest; I was sitting next to white people that ordered similar to what I did but our plates, server, everything was completely different. Their plates looked beautifully prepared while everything on mine looked like it was just thrown on my plate. Servers asking me how long will I be their while eating, server standing by my table with the bill while I'm eating, felt like I was being watched the entire time. Will never return here again.

M
3 years ago

Great historic institution of the town of Princeto...

Great historic institution of the town of Princeton, feeling distinctly of a past era (though not quite far bygone). The accommodations are suitable but not delightful, the hotel itself is starting to feel old, and there are no modern amenities to speak of (no in room refrigerator, no workout room, very old style heating units, even the wifi is slow). Nassau Inn's strengths are its readily apparent homage to history, the diligent service by the staff, the Yankee Doodle Tap Room, and the strong water pressure. Above all else, however, the air of nostalgia may be the crowning glory and its greatest charm. Stay here because you want to feel a piece of Princeton's traditions and not because you expect a best-in-class luxurious stay. Bonus points for coffee & cookie service in the lobby.

J
3 years ago

The bartender was very accommodating. The food was...

The bartender was very accommodating. The food was better than I expected. We were there for a luncheon in honor of my nephew who had just made his first communion. The staff was professional and more than happy to accommodate the needs of some of the folks in the group who had special dietary needs.

W
3 years ago

Good

J
3 years ago

***I just spoke with Nick Ballas and he was able t...

***I just spoke with Nick Ballas and he was able to have our reservation cancelled and our card will be credited the full amount. I am happy that there was a resolution to this, as I feel as if we gave them plenty of time. I appreciate Nick's friendly and quick help in assisting me once I heard back from him. He did make me aware that he was not in the office when I called, and did return my call. Problem resolved, and his help is much appreciated.

We booked an overnight stay for August 4th to pick our son up from a Summer Study Program at Princeton University! We found out last week that his Marching Band Camp falls during the same time, so we had to cancel the Princeton Program due to educational purposes. Essentially, if he did not go to Band Camp, he would be kicked out of Marching Band.
I contacted Princeton and received a refund and Courtyard Marriott for our trip up to Princeton(non-cancel/non-refundable rate) and received a full refund with nothing but understanding.
I then contacted Nassau Inn hoping all would be okay here as well, but no it was not. Yes, our rate was a non-cancel/non-refundable rate, but we are giving them 3+ months to re-book the room! I had to go back and forth with them via email, as nobody would take my phone call. I have left voicemail messages for a man by the name of Nick Ballas but have not received a phone call back.
I find this to be poor business practice especially since our cancellation was completely out of our control and due to educational reasons for our son! They tried to tell me it was a law in NJ that they could not cancel my reservation. I then asked how Courtyard Marriott was able to do it with no problem, and they then backtracked and said since they already had my money they could not book the room. I was willing to even pay a fee for the cancellation and refund, but they will not budge. Again, poor business practice and pure laziness on their part, and based on other reviews I am seeing, this is not their first go-round on taking money for rooms not occupied. If I could attach the email string, I would for you to see just how poor their customer service really is. They spoke in circles and just kept repeating themselves over and over again.

P
3 years ago

Really old rooms with cracked paint. Later I learn...

Really old rooms with cracked paint. Later I learnt there are rooms that have been updated. Maybe that would be better.
There is no mini bar in the room, not even water. Matress was uncomfortable.

Reception personnel was kind and also fast. Food from the restaurant is good enough.

R
3 years ago

Convenient location, the Inn could use some updati...

Convenient location, the Inn could use some updating. Rooms are small and dim, though clean. Beds are comfortable. The Yankee Doodle Tap Room is a disappointment. Underwhelming food, and the beer list - while extensive - had a lot of bad to mediocre beer on it. The Rockwell mural behind the bar is cool though.

E
3 years ago

In case you don't feel like reading my whole revie...

In case you don't feel like reading my whole review, here's the quick version: housekeeping stole one of my medications and management hasn't done anything about it (though I bet they will coincidentally follow up as soon as this review goes live).

Here is the long version. I stayed at the Nassau Inn for 5 nights. Ever since I was a child living in Princeton I had dreamed of staying here, so I was excited to finally have the opportunity. The outdated interior and utter lack of amenities didn't surprise me - It's sort of part of the charm of this old hotel. My room was extremely quiet and had a lovely view of Palmer Square. But that's where the positive ends. In my entire time staying there, no staff ever greeted me when I entered or exited the hotel. However, my surprise at the employees' lack of warmth paled in comparison to my complete shock when I returned to my room one day to find that one of my medications had been removed from my medicine bag. I searched the entire room and all my belongings thinking maybe housekeeping had moved it for some reason, but it was nowhere to be found. I told an employee about it at the front desk and they seemed mildly concerned, and told me a manager would contact me. They never did.

As cute as the Nassau Inn is, I would give it a pass unless you are happy to rely on the safe that is located in each room's closet.

K
3 years ago

Very nice beds and bathroom. The shower can be a b...

Very nice beds and bathroom. The shower can be a bit confusing at first but isn't too difficult to figure out. The wifi works pretty well. There was no refrigerator or microwave in the room, making the food situation a little difficult. It's important to not plan on having leftovers that need to be cold or reheated.

G
3 years ago

This was astonishingly one of the filthiest rooms ...

This was astonishingly one of the filthiest rooms I have ever stayed in. In the three days that I stayed here, the bed linens were only replaced on the first night. The bedsheets, in fact, were threadbare and yellowed and smelled like dried-on sweat. I found bluish mold around the bathroom sink faucet and along the edges of the windows, and I hesitated even to use the coffee machine because it appeared not to have been washed in years. The numerous dusty artificial plants around the living room and dining table made me sneeze constantly. The worst part of my experience was having to run the shower at least 10 minutes early every morning to get a little bit of warm water.

As for the front desk staff, nearly all of them were rude, arrogant and unhelpful. One of them talked down to me when I merely requested a bottle of water. I was also disturbed that they chatted nonstop with each other while checking guests in or out.

For $250 a night, I expected a far cleaner room and polite, professional staff. I am never returning to this hotel when I visit Princeton again.

m
3 years ago

We stayed new years eve and the front desk people ...

We stayed new years eve and the front desk people are very friendly. The room was very comfortable. Check out the bar. We had a before dinner drink at the bar and it is so cozy. A tiny little thing.

C
3 years ago

Phenomenal food, service, and drinks.

Phenomenal food, service, and drinks.
This is a great place for date night or hanging out with friends or even as your first experience out since the pandemic.

M
3 years ago

I am disappointed. I was told this would be the pl...

I am disappointed. I was told this would be the place to stay. And while it is conveniently located and the staff is great, the room was a let down. Also one service that would be appreciated is of breakfast at least as room service. This review does not allow for video, but the shower head and water spout are loose.

The room experience was awful. I live out hotels for my work, (more than half a year) and have stayed in motels that looked better than a place like this with such prestige. Motel 6 in Casper WY was better. I felt cheated of the expectations built up on their website.

V
3 years ago

Posh

F
3 years ago

We have stayed here quite a few times, mostly out ...

We have stayed here quite a few times, mostly out of convenience. The proximity to the colleges and Princeton University is the inn's best attribute. The rooms are small and the service ok so if you are looking for 4 star comfort, then you are going to have to drive across to Rt 1. It is a little pricey, but you're paying for the convenience of not having to drive in downtown Princeton.

M
3 years ago

Spent two nights. First night woken at 4.45 am by ...

Spent two nights. First night woken at 4.45 am by the sound of watering pouring out of an electrical fixture in the ceiling. Called reception and maintenance came by and said it was a leak... Nothing else. Called again and asked for bucket as carpet was getting sopping wet. Spoke to reception desk in the morning, not a single person apologized, and was offered to move to another room that only had one bed, not two as the current room, as hotel was otherwise full. Asked for and got a refund for that night. Slept second night in room with big construction site fan blowing and woke at 2 am by the sound of water pouring from the ceiling again, and the carpet soaked. At check out was told by the manager that I would have to pay full price for the second night because I had declined to switch to the room with one bed. When asked if they thought that was reasonable after having us in a room with a full on construction fan blowing and water leaking from the ceiling, I was told that I should be satisfied because by not paying for the first night (with the water leak) and paying full price for the second night (with a water leak and construction fan blowing), I was actually getting a 50% discount on my two night stay.... That s Nassau Inn customer service for you.

D
3 years ago

We went there for a event associated with Pi day. ...

We went there for a event associated with Pi day. The event rings were very spacious and decorated in keeping with the style of the town. The white experience was pleasent. Their location is also very nice. In the cc enter of Palmer Square.

N
3 years ago

This hotel will fleece you with their "non-refunda...

This hotel will fleece you with their "non-refundable" bookings and poor service.

1. When we lived in Princeton,we booked a guest into this hotel in 2018 who asked for the porter to bring her back to the lobby. Not only did they fail to do that, they charged her for an extra night for "leaving a suitcase in the room". They refused to reverse the charge; I had the credit card company do it.

2. Recently, these guys took a hold from my travel agent and "confirmed" it with a non-refundable booking. Despite their obvious mistake, they refused to reverse the charge.

I'm done with this place. It's more into extortion than hospitality.

A
3 years ago

I dropped by for dinner because the building is hi...

I dropped by for dinner because the building is historic and interesting. I ordered the Princetonion burger and it was fantastic. The downside was a lack of service. My waiter wasn't rude, just unfriendly and inattentive. I know he can do better. In a town with so many choices, service must be much better.

B
3 years ago

Rooms are nice and spacious however for the price ...

Rooms are nice and spacious however for the price they charge they provide cheap amenities such as low quality (rough) facial and toilet tissue, wifi that is extra charge (really) tired carpets in the hallways (stretch or replace), thrown together room decor and an overgrown front facing Palmer Square.

W
3 years ago

I went for a quick bite and a drink at the Yankee ...

I went for a quick bite and a drink at the Yankee Doodle Restaurant. This place has such great ambiance and personable staff To Help you navigate it's rich history. Our server, at our request, explained the history to us. I would recommend.

T
3 years ago

Attended a party hosted at Nassau Inn and was very...

Attended a party hosted at Nassau Inn and was very impressed. Food and service was excellent, and hotel itself is beautiful. Somewhat difficult to get to if you aren't used to navigating Princeton, however.

About Nassau Inn

Nassau Inn: A Warm and Sophisticated Hotel in the Heart of Downtown Palmer Square

If you're looking for a warm and sophisticated hotel in the heart of downtown Princeton, NJ, look no further than Nassau Inn. This outstanding hotel is located in Palmer Square, one of the most vibrant and historic areas of Princeton. With its elegant decor, comfortable rooms, and exceptional service, Nassau Inn is the perfect choice for business travelers, families on vacation, or anyone who wants to experience all that Princeton has to offer.

At Nassau Inn, we pride ourselves on providing our guests with an exceptional experience from start to finish. From the moment you arrive at our hotel until the time you check out, our friendly staff will be there to assist you with anything you need. Whether it's recommending local restaurants or helping you plan your itinerary for your stay in Princeton, we are always here to help.

Our rooms are designed with your comfort in mind. Each room features plush bedding and linens that will make you feel like royalty. We also offer a variety of amenities such as flat-screen TVs with premium cable channels and complimentary Wi-Fi so that you can stay connected while away from home.

For those who want to indulge themselves during their stay at Nassau Inn can enjoy our luxurious suites which feature separate living areas complete with fireplaces or whirlpool tubs.

When it comes time to dine at Nassau Inn's restaurant "The Yankee Doodle Tap Room", guests can expect nothing but excellence from our culinary team led by Executive Chef Michael LaCorte who creates dishes using locally sourced ingredients whenever possible.

In addition to its prime location near some of Princeton's best attractions such as The University Art Museum at Princeton University or Morven Museum & Garden; The Nassau Inn offers meeting spaces perfect for corporate events or weddings accommodating up 200 people making it an ideal venue for any occasion.

Overall if luxury accommodations combined with excellent service is what one seeks then look no further than The Nassau Inn where every guest feels like royalty!