I recently moved out, but I had a great experience...
I recently moved out, but I had a great experience at this community. The location is amazing and the management company is great. The staff ladies are always very nice.
I recently moved out, but I had a great experience at this community. The location is amazing and the management company is great. The staff ladies are always very nice.
Check the ACTUAL unit you will be leasing before signing anything. We were shown The model thinking that everything would be the same; floors, cabinets, bathroom, etc. Totally different when we moved in. Which by the way, the apartment was not ready for the signed move-in date. For the inconvenience, we were given a pool view for the same monthly payment which by the way was not cleaned or inspected. Just awful place, so old. Roaches everywhere.
The worst service, if any service. This place shouldn't even be in this side of town.
Very nice apartments, good maintenance, however I find the monthly payment expensive compared to other residences. There is a lack of availability of parking spaces, there should be visitor stands near the buildings. The pool very cool, the maintenance team very good and friendly, as well as the attention in the office. Another detail that is wrong is that the car wash area does not work, in 4 months I live there it has never worked. There is no cleaning in the corridors of the apartments and there have been problems with garbage collection.
The building where I live is not cleaned, in 9 months they have only been cleaned once, some apartments have cockroaches, they do not have good maintenance even though the rent is expensive ....
I absolutely cannot wait to move out of this dump... the only thing that they've kept consistent here is their incompetence and lack of accountability.
1. They pushed our move in date a week later than we agreed on and never contacted us about it.
2. It took one entire year, from when we moved in, of constant battles to rid our apartment of cockroaches
3. There have been times where I come home late at night to LITERALLY no available parking spots in the entire complex
4. Maintenance requests take about 3 phone calls per problem to be addressed. Excuses for delays have included but are not limited to: we lost your key, we didn't write down your maintenance request, I don't know why, and we lost your key again
5.They lose packages that are dropped off at the front office
6.They never pick up the phone
7.And my personal favorite: when they accidentally raised my rent by an extra 5%
DO NOT MOVE. Roach pest in every apartment is unbelievable and disgusting. Don t move here if u have kids or pets. Find a clean apartment complex. Also too expensive for what they offer, everything here is poor value. Also no parking spot for apartment. They tool cars even when they have the sticker on. Please do more search and find a better place. Don t even think about it!!!
Visited to ask about leasing information and the front desk lady was very rude. She laughed in our face when we told her our price range (which we took from their site) and just came off very disrespectful. We were honestly interested in these apartments but no longer.
The girls in the office are very attentive. The property is well centralized. The pool is big, the grass is very nice. They need to clean the hallways.
Thanks for always helping us.
When a Tennant moves out, they replace the carpet in every apartment. If you have a pet, they keep your deposit and say it's to replace the carpet. Scammers
This place is ok for a starter apartment but it's not luxurious even though it is in a good location. It is close to shopping and restaurants but as far as the look of the place on the inside and outside, there's no WOW factor. But two stars for location.
So far none of our complaints about our noisy neighbors have been heeded. The apartment above us has no regard for the children in the building who might be sleeping, and sound really travels here. I have complained to the office several times, via e-mail I admit, but no one has ever got back to me. Tonight when I called the office and tried to leave a message the phone rang for over a minute and never went to voice mail. Love the family atmosphere during the day and the apartment is beautiful. But, the noisy neighbors and the lack of a response from the office are becoming too much. We will move when our lease is up.
The management in this place is a joke
Work orders are hardly ever completed yet they survey and ask how was the job done even when it never been done
The pool maintenance is poor , people complaint about being sick because there is mold in the apts, they have a tow truck driving around at night towing people's vehicles management is always changing that's why they can't keep track of paper work or anything that is pending
or needs attention the office personnel
are very unprofessional the only thing that they keep track of is rent money or anything regarding
Money. A big rip off ps becarefull going up the stairs they feel loose like they are about to collapse
Had roaches pretty consistently throughout the year and a half we lived there, which was nasty and anxiety inducing while having infants live there, but they always sent someone out and we just kind of dealt with it. Then the neighbors moving in got worse, screaming at all hours of the day and night about doing meth and domestic violence. So we had decided to not renew.
Then, over a holiday weekend our upstairs neighbor had their toilet overflow while they weren't home. No answer from the property manager for over 3 days. We had to call out the fire department(who told us it was totally unsafe to stay there because of risk of electrocution and because the toilet water was not clean) to turn off the electricity and water and my family was without a place to stay, with no hotel rooms to be found, in the middle of the night. Long story short, they refused to fix the wet drywall which sat in the Florida heat and humidity for almost a week before the electricity was turned back on, and refused to allow us to have a mold test done before moving our family back in, with my premature babies who have asthma. We lived oUT of hotels for over a week, never knowing of we'd need a room for the next night, which severely limited our ability to comparison shop, plus the holiday week had many places booked. All along the property manager and corporate told us they would take care of hotel and food. When it came down to it they decided (after seeing all my receipts) they decided what they would actually pay for that and would 'allow' us to break the lease with no penalty instead of moving my family into an apartment with wet toilet water in the walls. We literally had to wash everything that we moved out of that place because it reeked of mild. Management does not care. They tried to tell us the walls didn't have water (weer have videos and photos) and then that the water was clean (we have the report from the fire department that says it wasn't). I honestly don't know how they can sleep at night knowing how disgusting it is in that apartment and wanting to allow my babies' health to be compromised.
If you do decide to move here, I suggest a mold test before you sign the lease. The apartment I refused to live in could be the one you get with a new coat of paint. But I would stay away if at all possible
Worst apartment management I've yet to experience. Unbelievably rude and inattentive staff in the front office, literally walked into the office to them talking bad about a previous guest. Not in the least bit professional or caring, wouldn't recommend this place to ANYONE. DO NOT MOVE HERE. GARBAGE STAFF. Absolutely ridiculous. Would give negative stars if possible.
I have been living at Mission Club for about a year now and can honestly say that all of the staff have been professional, friendly and very quick to resolve any issues. Maintenance issues are resolved quickly and I like being able to report them online or in person. I love my apartment and the grounds are beautiful, clean and very well maintained. The staff including Myrna and Becky are one of the reasons why I decided to stay another year!
The only thing that serves in the complex is the pool and it is always closed, really, such bad management and disrespect everything is always damaged, in the gym no machine is used, the pool closed and the entire complex dirty. We pay rent so they don't do anything.
Good afternoon I have lived in Mission Club for 2 years it is a great place to live as a family .. The people who manage the place are very attentive and friendly especially Mrs. Damaris, Sharon and Keishla ... I definitely recommend them 100 %%
Mission Club Apartments is immaculate! The property is well maintained and very clean. The staff were beyond respectful of all my needs and wants. They were very nice! I will be applying TODAY! Thank you guys for your wonderful services! I look forward to working with you as your new resident :-)
I do think is my duty to write a review about Mission Club Apts. This place
is a Very Nice place to live here in Orlando. The Location is A Plus,and the
Prices still good,specially when you are next to CITY LAKES that charges
rents of 1.600 dollars a month! The Office Personnal are very Helpful and
very Understanding of the Problems, Sheilla and Beverly are always in a
position to help you anytime,with any issue you have. The Maintenance
People are 5 Stars! I did have some things to fix in my Unit,and they All
were Fixed within 48 Hours at must. Steve,Mike ,Allen and Dante,are always working,including saturdays and sundays Emergencies. The Pool and the Gym are very Nice,and we also have here Basketball and Tennis Courts. Do not pay Attention of several comments from some renters,that says no very nice things about Mission Club Apts. I can assure you that This is a Very nice place to live,the New Owners are on a Mission to renovate the Units,we do have a New Gym,and the Children just have a very Brand New Playground built for them.
3 management companies changes in one year , garbage compactor always broken , pool out of commission for the whole summer , rent increase every year no concessions , parking situation sucks and the worst I've ever seen in an apartment complex in my life absolutely anarchy parking stickers don't work , bugs , stray animals , trying to keep rent with as the same value as apartment next door but they forget the apartments next door is actually run properly and BRAND NEW !!!!! Rent at your own risk
Very nice apartments, are very well located. Everyone is friendly and they go to every detail on time. They definitely need an outside cleaning. The very kind office girl Miss Heidys Lopez always looks after us very well.
I do not recommend this place.
- Horrible communication between staff members to complete tasks.
- Becky is the only person in the office who knows what she is doing. Everyone else has no clue what to do with anything and some of the newer front desk employees are extremely rude.
- It takes them forever to do anything, so be prepared to annoy them to get things done.
- Everyone in the complex just got a notice that they are doing away with the online resident portal, so all rent payments, complaints, maintenance issues, etc must be done in person at the office. Oh and by they way, because of this, they now only accept personal checks and cashiers checks. No cards or money orders. This is hard for anyone in my situation who is never here when the office is open because of my work schedule. I guess it doesn't help that help the time, I try to go in before work, no one had shown up to open the office even though it should already be open. Additionally, there have been times when I have walked in and called out asking if someone was in there, and no one answered.
- The Jacuzzi has been broken for well over a year.
- Other residents are rude and blast music well into the night and hang out at the pool even though it closes at 8.
- We have to fight for parking and before I decided to pay an extra $100 per month for a garage, I had to illegally park because there were no available spots.
Stay away from this complex.
Very bad complex .. do not move here, I do not recommend it. It should cost less than half the price of what they offer.
They stole from me, read the comments well.
People run with cars, there is no place to park at night, filthy and untidy people here.
More than one person lives in an apartment ....
Very very bad .
If they gave me the money back I would move.
The pool has months that ducks live and they do not do maintenance
Absolute trainwreck of a business.
Don't give them a dime of your money. If you have to, however, make sure you document EVERY dealing with them. Take pictures of your place before and after, make them give you a receipt of payment every month that you pay rent, and take a video of yourself turning in your keys when you move out or apparently, they'll charge you for extra time that you didn't live there, and after nearly three months of trying to contact them and their customer "care" department, you'll still be saddled with the bill. Communication is obviously not one of their strong suits here, and the fact that the office is never open when you aren't at work doesn't help at all.
Oh, and if you're going to live here, make sure you have plenty of pest control products handy and maybe have someone walk you from your car back to your apartment when you get home after work because you'll almost undoubtedly be parking extremely far from your building and walking past the gym where a man was stabbed and robbed during my lease there.
I moved to Mission Club in 2015, me and my family were very happy here, but after one year things started to change around here, we don't feel safe, the main gate is always open, it's closed to leave the complex but open to everyone who wants to come in, go figure, now they change the management again, the pool has been closed for 3 weeks although the sign says it would be closed for 48 hours, last year in the summer it was also closed for renovation, what about the families with children that are on vacation?? This isn't fair at all, not mention the noisy neighbors that we complain but the administration don't take any actions,it is very sad, this is to be a nice residence place, last night coming from work I was very astonished to see all the garbage left in the entrance of the condominium, what is going on with this place? Do not recommend living here.
The new company actually is getting everything done. They respond fast to my request, the ladies at the office are very friendly. I love this location is very convenient for people like me that work close to it. Parking is an issue everywhere we have to deal with that. You would never find a perfect place unless you can afford it. I've been in this apartment for over 4 years now, and I can say is gotten better.
I just went to visit and there is still a lot to improve
Great community, nice front office staff. The property looks great and I loved the amenities.
TERRIBLE. I have had nothing but issue after issue living here. The management does absolutely nothing about the safety of their tenants. A young couple was found dead in their apartment, and another person was stabbed in the gym. The gate is open at all times and has been "broken" for over a year now. Which is a safety concern. There are people at the pool every single night until 4am blasting loud music keeping me up all night when I have work early. I have contacted and spoken to the manager personally about this 4 different times, and still it continuously happens. This place is overpriced and they decide to raise everyone's rent $100 the end of your first year. Ridiculous considering there is no concern for safety here. And it took them two weeks to fix a leak in my roof during rainy season.
Sloppy, lack of cleanliness and general maintenance. Some time ago they were different. Now it is much less.
The office staff is friendly and maintenance is helpful. Great location.
Lots of space nice touches especially in the kitchen I apreciate it the reason im not giving 5 stars is because there are ants even living on the second floor ants still manage to get in
This place is really a joke .The location is great but tenant are less of their concern. I have been having issue from day one. From Apartment not fully ready at the day of moving in to Raccoons going up and down the stairs and hallway. They need to replace the appliance in the complex instead of just using white paint to cover the rust and mildew.
1) Washer and dryer missing when move in
2) Carpet had bleach spot
3) Bath tub had mold and rust
The apartment is gated, but the gate has been broken for the last 5 months, so anyone can go in and out of the complex has they feel.
They spend time fixing the grounds of the complex in which there main focus should be updating the apartments.
They issue parking sticker so you can park in front or close to your building .That was a waste .
Do not try renewing your lease .You will see $100 or more increase with no negation from management for an out dated apartment .
The treadmills of the gym are always damaged among other things that are bad, the common areas are always dirty, in the pool area there is always garbage and the garbage service does not work on weekends you must take out the trash yourself at the end of the day. week, There is no collection of recycling garbage if you take out boxes or recyclable things the "garbage collection" service does not pick it up, the computers of the leasing center do not work either, not to mention the super carwash the machine swallows the coins and when you ask the maintenance workers they do not know anything about it, the corridors of the blocks that are near the forest smell of urine, never renten in this place of truth that they will regret the year they last here signing contract !!! I've been living here for less than a year and this is the worst place to rent, they always tell you to go to the office but they never solve anything. It's horrible to live here!
Never come here they will waste your time, money and gas. They request from me 150 $ for holding an apartment for me and after 2 day they call me and say that the apartment is no more available. Horible management and they treat you like you are nothing and nobody.
Great gym, has a nice pool with hot tub and gas/carbon grills. It has a small dog park, soccer court, basketball court, and a volleyball court. It has a small park for the kids too.
I want to thank you today I had an incident and Mr. Juan from the maintenance team was friendly, efficient and effective. Thank you very much.
Thank you very much to management and maintenance team for taking care of the our apartment. This is a great place to be.
Alex & Elena
B. 6 Apt 210
DO. NOT. MOVE. HERE. !!!!!!!!!!!!!!!!!!! (ROACH INFESTED, RUDE MANAGER, UNRESPONSIVE TO CALLS/EMAILS, ETC.)
My sisters and I applied for an apartment at Mission Club and all was fine and dandy until move-in day. First, the apartment was supposed to be ready on the 26th, but that morning they were still "cleaning" and advised us to come back in the afternoon, which at that point wasn't a big deal. Second, they just handed us the papers and the keys, no one walked us through the apartment to complete the move-in inventory. On top of that, when walking into the apartment we were greeted by cockroaches (and a good amount of them, too). We complained to the office, of course, and they advised they'd be sending Pest Control for follow up treatment so we left it at that. The next day, Pest Control seemed to have visited the apartment, but there still was live roaches and they seemed to be living UNDER THE CARPET. We tried to vacuum and clean, but I was just plain unsanitary. We spoke to the assistant manager, Damaris, and expressed our concerns and asked to be moved to a different unit. She wasn't very concerned about us being unhappy and said they had no more 3/2 units available. At that point, we decided we just wanted our deposit and move-in fees refunded because we refused to live in those conditions (we have a 1 year old and my sister is also allergic to roaches). She said she would reach out to her regional manager since she was only an assistant manager to see what could be done. The regional, Julia Comings, was contacted and advised since we were unhappy with the apartment we could proceed to terminate the lease and get our money refunded. We turned in the keys, as we were directed to do, but we weren't given any timeline or information in regards to our refund. We continuously reached out via phone or email and received different information each time or no answer at all. We even came in to the office various times and were given ATTITUDE by the supposed assistant manager DAMARIS. She was rude every single time and unhelpful. She could never give us a straight answer (GIVING US THE RUNAROUND) or ETA on our refund, she just referred us to the regional, Julia, who rarely answered her phone or emails. We had such a good initial impression with the leasing consultants, but were definitely bamboozled. This just shows how much they're willing to do just to lease a unit, with no consideration for the tenants at all. We are extremely unsatisfied and DISGUSTED with the lack of professionalism, poor customer service, and just plain bad impression this complex and company have given us. DO NOT MOVE HERE!
I live for 4 years. The first one everything perfect but after that is really bad. Don t clean stair, Bad customer service, Pool never is clean,
Valet trash is bad. Now I moving to other complex and everything is working the pool is clean and pay less money $200 a month. So why you spend more money in this complex? I don t on t move here again.
I would never recommend this complex to anyone! They do not value residents at all... I see them work on "upgrading " apartments, while I have been waiting MONTHS for maintenance on my AC! Great location, horrible management! I'd suggest paying the extra money and moving to one of the recently built apt communities down the street!
Too expensive for a/c 1996 year, mold everywhere cant cope with this mold, especially on windows. Old vents grills roaches, ants. But maintenance is good. Pool doesnt work often. Find something else for that money
The pool is awesome...gym..basketball and tennis court...love it if you like sports
When I moved to Florida from out of state I thought Mission Club was the best place. Its location on Idrive made getting anywhere easy. And for the first year it was okay. Yes there were struggles, but nothing that couldn't be fixed. If they fixed them at all. In the 2 years I lived there the pool has only ever been open a total of 3 months. I loved on the first floor and that was a huge mistake. I had a roach problem. They were everywhere, and the amount of times I reported it, the never called for pest control. There was damage done to one of my outside walls from Irma, and mold was growing in that wall making it a health risk for me and anyone in my apartment. My father was having a reaction so bad he couldn't stay in the apartment for more than an hour. Management has changed so many times i lost count. This last change they "Lost" my contract and went into my garage and threw everything out before changing the lock. But because they lost the contract they didn't inform me of any of this, until I found out my self. I had to call the sheriff to take care of a person packed in front of my garage blocking me in, something that they are supposed to do but refused. Leaving the sheriff telling me that it was their job. I missed everything I had to do that day because of the management's refusal to do part of their job.
I could go on and on about this place. and the reason it got 2 stars is because when I first moved in, it was great. I am gone now, found a MUCH better place. But as for Mission Club. I will never recommend it to anyone. And I will be sure to share all of these, and many more reasons why. All in all, for your own health, and sanity, don't live here.
Again, last night at approximately 3:05 a.m, there were people at the pool, drinking parting, subjects walking around playing loud music, when I asked if they could stop with the loud music, the person cursed me out. This is a party place instead of a family place... Management has appeared to change the telephone response of which they no longer have or give the security officers number out. In fact you can't even leave a message... NO GOOD... I fear for my safety.....
I've never rented till I moved to Orlando. I was looking for a place to rent back in January . First of February we moved in here. I have no issues with loud neighbors, or smoke in the hallways or packages stolen. I was told that bugs are hard to keep out of your apartment but so far, I have seen none. They pressure washed the halls a few months back, trash pickup during the week and convenience of amenities was not what I was expecting. It's also close to everything. Back home, I'd have to drive 27 miles just to get to a Walmart.
i dont recommend this place. my car was towed 2 times a week and also had problem to get back my deposit, place should have new management, nasty place.
My boyfriend used to live there and the complex wasn't that safe. He got his car stollen and him and his roommate decided to move because of the service. The location and the price.
DO NOT MOVE here save yourself the headache. Move to any of the new places in this area.
First and foremost there is never anywhere for you to park your car. One minute they are towing there own residents next minute they are telling you your parking permit means nothing. I was told it just proves i live here and it means nothing. Why do I need to prove that if it MEANS absolutely nothing.Next they have mold and are infested with roaches. There favorite line is we have new management We just started and don t know what s going on . They will find all different types of ways to put extra charges on you. Very misleading! According to them prices can change at anytime. Read your lease before signing. Don t go off of there lies. Question everything because they are liars. Then they will tell you the employee that explained your lease no longer works here. Yea did she take my lease with her to?! Because apparently they can t find my lease either. They have the worst customer service. They are rude to people I see it every time i step foot in that office. As soon as you walkout they will talk behind your back VERY loud. I actually avoid going near that office. As if you owe them something! The count down begins until the day I move out... This company is very money hungry.Just thought I would help someone else and save you the frustration.
Last day I went to the Complx Office to notify the situation of an open garbage bag with food, among other meat, which generated an extreme bad smell and once planted the problem to the people, she called Mr. Bernardo and both He went to the building to assess the situation. I must say that the problem was immediately attacked and solved efficiently, effectively and effectively. This is what one as a tenant expects from a Manager and his maintenance team. Thank you, I feel very grateful.
Arrive full of positive expectations to the complex but the reality is different from the treatment of the administrative staff who certainly suggest workshops for customer service, to the services of the complex that do not work at all the pool does not work, but we do not have social area then in few words completely god willing and really comments serve to improve.
Sub par for the price you pay for rent...same price a lot other apartments offfer a m d much newer
DO NOT MOVE!
Horrible Customer service, they have changed administration at least 3 times in less than a year, the new administration is HORRIBLE, they won't work with you AT ALL. Charging fees like crazy without explanation or letter, saying that they're fixing previous mistakes from the last administration.
This is so frustrating, better pay $50 or more per month than carrying this headache for a year.
The worst thing there is, they turn on a machine for when they are going to brush the grass and last an hour in the same place and those of us who were late to work could not rest well because the scandal woke everyone up, I understand that if they are going to do that they look for an exact and better time to do it, not to start from 10 in the morning and last 1 hour in the same place! horribleeeee.
It's the best place to live in Orlando, it is near to everything and the apartments are awesome. Love the pool and the gym too.
Well maintained outdoors, but the indoor are not good, some roaches, and the swimming pool is closed again.
I would rate it a 0 star but that's not an option. Don't rent at Mission club apartments in Orlando they are terrible, they don't respond to emergency calls, management finds and excuse for everything, and if your fire alarm goes off be prepared to sleep all night with the loud ringing.. 11am and it's still going off. 10 hours and they have NOT made it a priority to turn the fire alarm off. No parking, gates barely work, not secure, apartments falling apart and they just paint over things such as water leaks to make it look nice for you to move in. Renovated? More like they just had extra time to double coat the walls with paint to cover stains and leaks. Hurricane damage? Be prepared to wait MONTHS for any repairs to happen. There was smoke coming out of my A/C unit at 1am in the morning and no one answers the emergency line, my family could barely sleep with the horrible smell and worried it would catch fire. Roach infestations, MOLD, rusted sinks, broken shelves, swollen wooden cabinets due to water damage, constant peeling paint, leaking/cracked ceilings, etc. I actually have a video showing the two men (from some contractor company) that came to my apartment MONTHS LATER AFTER HURRICANE IRMA DAMAGE TO PAINT OVER MAJOR LEAKS, AND LARGE VERTICAL/HORIZONTAL CRACKS IN THE WALL. The only good thing that's happened is that now I'm more motivated to buy a house within the next year. So if you need that motivation then yeah, go ahead and risk renting at Mission Club Apartments in Orlando, Fl. Oh and if management reads this and wants to go ahead and give me their textbook response of " Thank you for taking the time to express your concerns, we appreciate the feedback. Please stop in to the office" etc. Here's what you can do for me, I asked to be compensated due to the fact that the fire alarm went off at 1am in the morning and I had to sleep in a hotel room for the night because the ear piercing noise was unbearable. I go back the next morning, fire alarm is still going off at 11am!! I was told NO, and given some excuse. If this fire alarm is a one time deal then compensation shouldn't be a problem, if you know the fire alarm is always going off and want to admit that, then yes I understand why you wouldn't compensate because you'd be paying for me to sleep in a hotel very often. So let me know, because I still have the bill nice and crisp.
The ladies in the office are very helpful at all times. If you treat them unprofessionally and yelling at them, don't expect them to jump and help you. This property has come a long way. Its clean and the complete staff is friendly. My work orders are done in a timely manner and I understand due to COVID they are skeptical and may be delayed.
No apartment community is perfect. But I am happy here.
This place started off great but went downhill fast. They don t properly maintain anything. If you call them for maintenance request its at their leisure. My main power breaker overheated and kept tripping shutting off the electric/ac off in the middle of a 95 degree day and took them 5 hours to get back to me. The office staff is rude and disrespectful. The neighbors like to party at 2am and the office just sends emails but never enforcing it s own set rules. This was by far my worst experience with any apartment complex. Don t be fooled by the model apt, this place is falling apart. For what they are charging find someplace else to live. I lived here 3 years, DO NOT LIVE HERE.
Good residential complex, very nice pool and good gym
Love love love living here!! The staff is always so friendly! And maintenance always fast with everything!!
We have many problems in the complex, there are Snakes, Cockroaches to the pool is not maintained and is very neglected, the bathrooms are disgusting there is much carelessness in all the surroundings of the complex, the floors of the building are equally disgusting that the stairs, However, after almost 8 months since we are here once they cleaned the building after so much insistence, it requires a little more security at the entrance of the parking lot and so among many other things, Waiting for improvements as soon as possible .
Very respectful staff and management takes action promptly. I love this place.
I've been living in Mission Club for 12 years. I've seen several management companies running the administration of the complex. I've also seen good (many) and bad (few) things happening in here. I understand that it's not easy to fix problems left behind from previous administrations, but I noticed the effort of the actual Management Team in fixing it. The location is perfect; close to everything and way off the urban noise. The maintenance guys are A+. Unfortunately, there are some residents that aren't ready to live in community, because they don't respect their neighbors: some pet owners don't clean their pet waste or they take them for a walk unleashed; a few people don't follow the pool's rules, even though several letters have been sent to the residents and there are visible signs at the pool stating the rules. There is one issue that has been transferred from management to management, for about 4 year: The Open Gate! I hope they'll fix it ASAP making it work properly rather than just stay open all the time. If I could suggest anything to the property would be to set up a Resident Neighborhood Watch.
I toured the property the other day. Beautiful property, nice and clean. The prices were a lil too much for our budget. The lady at the front was very nice according to the papers her name is Heidys and gave us all the information we needed.
Service is terrible and rent is high! Trash not picked up and pool out of service. Would not recommend renting here!
I wish I could say that my experience at this complex was better, but overall it was just very unpleasant. The complex itself is very old and run down, and I saw no noticeable changes to this in the year that I lived there, save for the management space, despite the complex going through at least three company changes in the one year I was living there.
Outdoors - Always a mess. The trash was constantly overflowing, and I saw literal vultures outside by the trash more than once. Mold stains on the outside of apartment doors, and rust/peeling paint on all the outdoor metal surfaces (banisters, steps). The pool and hot tub were consistently in and out of service for maintenance, and I don t think it was up and running for more than a month at a time. The gates were finally fixed when I had about three months left of a twelve month lease, however they are constantly kept open during the day. What s the point of having a gate if it s open half the time? During the 9 months that the gate was not working, I was given the run around whenever I asked about it. I was originally told they would be fixed within the month.
Parking - If you work a night shift or get home late, don t expect to be able to park anywhere near your apartment. Visitor parking is also taken up by the tenants constantly. There is just not enough spaces for the amount of people jammed into the apartments.
Location - One of the few pros to this complex. It s located right on I-Drive, with easy access to the rest of Orlando.
Apartment - The apartment itself was small but nice and cozy, and the cheapest along this particular strip of I-Drive. Not worth it in my opinion. The walls and floors are very thin, so if your downstairs neighbor has a dog, children, or both, you will hear them constantly. Plenty of people playing loud music out of their garages or apartments at all hours of the night as well, so this is a good pick if you re a heavy sleeper!
Management - I believe at least three companies had ownership of the property while I lived there, and they just got worse, and worse, somehow. There was one manager that was actually good, and at least seemed genuine. The rest were incompentant at best. The ladies at the front desk were incredible however, and were always so sweet and helpful. I wish I remembered the super helpful manager s name, or the incredibly sweet woman at the front desk who helped me so many times. The man that had been working the front desk for awhile consistently had an attitude every time my roommate or I went in.
Move Out Process - This was a huge scenario all in itself, but there was a new manager there I had never met, who proceeded to be far less than polite. We agreed that I would mail in my key card by a certain date, I did with next day shipping, and she still charged me a $25 fee for it. Just incredibly sketchy business practice in that regard.
I do hope this complex improves, and I wish the supportive and helpful managers and front desk employees the best, but I would never, ever live here again, and can t recommend anyone else does either.
worst place to live ...
When I moved in 6 month ago everything was broken,
they did not check the apartment before I moved ,I moved from Kentucky and after 14 hours drivind to get there the date they were suposed to give me the key,they told me they have a problem with the key,and when I finally got it the apartment was open,
Then they gave me the wrong mail box key,I could not get my mail for 2 week and the last thing after Hurricane Irma I got a broken window,they went there next day and told me they were going to fix it next day.
After a week I called office and they told me next they,and it was like that for 4 weeks,,,
With the broken window my AC did not stop at any time and the weather is to hot to turn it off,
so my energy bill was really expensive and when I told them that ,and ask them for a discount on my rent bill,they just told me,,that was not their problem and I have to pay the full amount or move somewhere else
This place has a good location for the school, but the pool has not worked for like 6 months, the entrance doors are open 24 hours, the corridors always dirty, and the garbage overflowed at the entrance of the complex, there is no maintenance of the aires, mine is getting mold particles, the only thing they have remodeled is the clubhouse
Horrible place to live you never pay what was agreed
A very central nice place where you can find what you need.