4 years ago
BY FAR the worst living experience i have EVER end...
BY FAR the worst living experience i have EVER endured was living at one of their properties in Downtown Atlanta. They bid on the CHEAPEST contractors for every single maintenance issue that requires more than their on site maintenance to handle. I had a broken dryer vent for over a year and birds called the inside of my walls home. when brought to attention i was told "you have to wait until the next time our contractors come out and they only come about once or twice out of the year, and seeing they were just out here a few months ago i cant tell you the next time" like WHAT????? dealt with that an entire winter, next winter SAME ISSUE because they NEVER came out, this time squirrels called it home. i had to curse out office staff to force them to expedite a roofing company to come and take care of this. by that time i was month to month because i didnt trust them and was on my way out any way. voiced my frustrations and they hid behind ga tenant laws to terminate my lease. but the first attempt was done UNLAWFULLY ga law says 60 days notice they gave me 30 and wanted me out on dec 31st. REALLY, Christmas, New Years??? after going to a lawyer i got it changed to 90 days. i moved out Jan 2019 and now they are purposely holding up my refund of my prorated rent since i moved out early jan and had just paid rent. they are HORRIBLE. i met Tim Brock their president face to face after showing up to the corporate office and he was just as unprofessional as his staff within the office of my apartment. He was VERY rude and told me that im wasting my time because he doesnt want to hear anything i have to say and that he will have sandy springs police escort me out of the office if i dont leave. these people are HORRIBLE HORRIBLE HORRIBLE, They'll get his with a HUGE Lawsuit soon at this rate. Their contracts are faulty, i had to use THEIR OWN LEASE against them when they tried to unlawfully terminate my residence, i had to have an attorney point out all of the flaws in it, so im sure by now they have changed it. I always see people in the office complaining about the WORDING in their lease agreements after they get screwed. When i moved out they totally disregarded that i was supposed to be present for a walk through and threw out the one remaining item i left in the apartment in which i was going to take after the move out inspection. these people are horrible and run their business horribly. the CEO should be ashamed of who he appointed under him to take care of day to day functions! This company is SO BAD and they give no care about the people who live on their property 24/7/365. Their staff comes in at 9 and leaves at 5 and could care less what goes on after that. I cannot stress how much to STAY AWAY from these people no matter what state their properties are in, the infrastructure of this business is a HORRIBLE ONE and you will get burned eventually by them. And OHHHH dont be me, and be NOT AFRAID to speak up, its even worse on people like me, but I wasn't raised to turn my cheek. STAY AWAY STAY AWAY STAY AWAY STAY AWAY. doubt they'll be in business in the near future! They have deleted my google review for CITY PLAZA APARTMENTS, THEY DISREGARDED ALL OF THE BBB COMPLAINTS AND REVIEWS, THEY TRY TO SWEEP ISSUES UNDER THE RUG BEFORE THEY GO PUBLIC. BTW the image is the Squirrel poking its head out from the inside of my wall out of the broken vent that i mentioned. Ive had my lightbilbs replaced probably 2-3 times a month, they used to go out with a pop and a spark, NEVER FIXED THAT and admitted to never having a certified electrician come out to check it. this whole place was a hazard to my safety. The tall Creepy maintenance man (forgot his name) Would go into my neighbors apartment when she wasnt home and comment on her belongings ("youve been drinking more") she changed her lock and he confronted her about changing her locks. How would he know if she didn't have any maintenance request at the time. I asked them to alert me before ANYONE steps foot in my apartment, they NEVER obliged by that!