Midway Services Inc. Reviews

Fantastic service . Mike was my technician. He s excellent . Knowledgeable and professional .

Dave was professional and extremely knowledgeable. He provided a great service and went beyond my expectations. The install of the tankless water heater provides me additional room and isn't an eye sore. The installation looks flawless and clean. I have any issues with plumbing in the future, I will be contacting Midway Services. I would recommend Midway Services to anyone.

Josh and Paul came out to my home for a routine inspection, they were very knowledgeable and friendly! Highly recommend Mid Way Services!

Amazing gentleman came to work in my home. Well educated and respectful. Knew the core of my outside outlet and fixed it. Time and price was well over my expectations.

Vladimir was not only professional and courtesy but got the job done which was no small order. Thank you, Stephan

I would absolutely recommend midway. Josh came out and was extremely helpful and really saved me when I was in a crunch. He s professional and down to earth and did everything he could to work with me and figure out my plumbing issue. My issue was Different than the typical jobs so he even went as far as to move around some things in his schedule to ensure he could come out personally and assist and fix my issue different than the typical jobs so he even went as far as to move around some things in his schedule to ensure he could come out personally and fix my plumbing!! I will definitely be calling midway with any future needs!!!

Very nice and knowledgeable, took great care with explaining detailed analysis. Would definitely use in future needs.
Jerry is an asset to your business!

These guys were excellent to work with!! My shower turned out beautiful!

I paid 11K for a new AC. Midway Services destroyed my hardwood floors(reimbursed), charged me 2K for a wire I didn't need (reimbursed), spilled sealant all over our carpets(reimbursed), and improperly installed the AC causing an air leak in the Plenum, leading to massive amounts of mold and water damage (Not reimbursed), improperly installed AC Unit causing an electrical fire(reimbursed).
The installer they sent for the 11K job was the managers brother who was a car salesman just 2 months earlier.
Midway has came back out to fix the fire damage and the mold water damage from the Plenum Leak. However, they never fixed or "resealed" the plenum. The just covered up the exterior so the mold wouldn't reappear for several months. Today the mold is back with a vengeance and behind the scenes this whole time water has been condensing around the numerous leaks causing massive damages to our home.

Great personality, honest, good & fast worker. I will ask for Geri, again.

These people are the top notch best AC people around. I'm aware they do other stuff, but AC is the only service I've used them for so far... and here in Florida AC is a must!
They came (Shane) the very next day, first thing in the morning and told me what was wrong, what was needed and how much it would cost. The next morning, bright and early Shane was back and tackled the job. He was very polite, very professional, very knowledgeable and very quick considering the difficult job he had to do.
I called Midway once before, a year prior and the guy that came out then was also very polite, professional and quick.
I can't say enough good about Midway Services. I will definitely can them if the need comes up again.
I'm looking forward to THEM calling me to schedule my 6 month AC check covered under the 2 times a year service agreement.
Thank you Midway, I'm a cool cucumber thanks to you.

We have had constant issues with our AC unit at one of our coffee shops. The guy who usually come out has giving us the run around saying it s been fixed and then it would stop working after a few days. We called midway services on a Sunday and Paul one of the service technicians came out as fast as he could! He was super helpful explaining the system and was able to pinpoint the issue immediately. Friendly, fast and above all very professional and honest. These kind of people are hard to come by. Will definitely use them again. Thank you Paul!!!

Always a pleasure to work with Midway Services. They are knowledgeable, professional, and always do quality work. We've used them numerous times, and will continue to do so.

So unprofessional!!!!!!! Made an appt to meet with a plumber in my house in St. Pete. I need to have the entire house Re-piped so it s a fairly big job... what this joke of a company did was have me drive over an hour to the property the day of, then 30 minutes prior call me and tell me the plumber won t be able to make it today. I hope their company goes bankrupt. Find someone more reputable!!!

Replaced electrical box. Kevin and Chris did a great job. Clean up after themself.

My experience with Midway Services yesterday (Feb 13, 2019) was just GREAT! My service technician TIM did my PLUMBING INSPECTION and he gave some very good advice and my plumbing passed. The next technician that came to my house was SAM who did a very thorough AC INSPECTION and as a former teacher I asked a lot of questions and he patiently explained what and why he was doing certain things to my AC unit. If I was his teacher I would have given him an A+. The efficient OFFICE STAFF at MIDWAY SERVICES should be commended for arranging these two services on the same morning to fit my busy schedule. I would Highly recommend these two Gentlemen and Midway Services as a whole. P. Moore St Petersburg FL.

Lived in the North Pinellas Area for over 20 years...why didn't I find these folks during all those years??!!! Excellent...all phases. Real pros from service to installation...Thank you all so much. Always be there! ..UPDATE...just had JASON here for action checkup...A1 tech...knows his stuff ..big UOFM fan and that helps!!!!!seriously...great company...great people....Jan 10 2020

For Deborah Walker and Jim Wood...

Michael DePrisco

Paul did a great job. He got my air conditioner working again and he took the time to explain some things I can do to keep my AC in good shape going forward. Also, he showed me how to program my thermostat which was above and beyond what he might have been expected to do.

They replaced a cartridge in my faucet and installed a new toilet.

Always professional, courteous, on time and knowledgeable. Priced fairly and makes repairs quickly.

Rob Morcolini installed a new chandelier. We were extremely pleased. We would definitely use Midway again and would request Rob! Professional, courteous, and clearly communicated what he was doing throughout process! I appreciate, also, how Midway didn't try to aggressively upsell me to switch out my electrical panel for some ridiculous amount of money (like a competitor whose name will go unmentioned...the one with the radio jingle that says, "You don't have to put up with any malarkey...."; glad I ditched them for Midway).

Eric Alabiso was great!! Very friendly and knowledgeable. We learned so much having him come out and help us with our AC emergency. We would highly recommend Midway to anyone needing emergency service or regular AC maintenance.

Bill and Tony (who joined Bill on the 3rd day) did an excellent job. Bill was very professional, he always kept us in the loop of things and guided us when we needed to make decisions. He was very
knowledgeable about everything we needed. We really enjoyed Bill's humor and the comfort of having him around. We feel Bill went above and beyond expectations and we really appreciated it. We will continue using Midway Services.

Great service glad we went this route would recommend Midway Services

Mike provision excellent service. He had our AC compressor up and running in no time. We've use Midway Service for most of our home appliances and renovations needs and we'll continue to use them in the future.

Very professional and clean too! Was explained
what the problem was and took care of it!
I have recommended Midway to all my friends!

Last night I started a load of dishes in the dishwasher. With all the rain we've had in our area lately my drain in my kitchen sink had been slow so I went in to inspect that everything was okay. Lo and behold! Water was pouring out from the bottom of the cabinet under the sink. When I opened the doors, water was teeming from the drain-pipe connection! I called Midway Services and was told a technician would be out shortly. I have to admit I was panic stricken. Stu showed up at my door and right away his calm and concerned mannerism put me at ease. He assessed the problem and stopped the leakage and came back the next morning, exactly when he said he would. He fixed everything better than new, cleaned up and answered my 500 questions. I can't say enough about his professionalism and patience. He certainly is a man of integrity and has a passion for the service he provides. As long as Stu is with Midway, they will have my business for years to come. Thank you Midway for having such a valuable employee.

Greg did an excellent job in assessing and rectifying our electrical system issues. He was kind, courteous, informative, and professional in all respects.

We have used Midway services twice within the past year and have been completely satisfied. Yesterday they finished repairing our AC. The service men were complete gentlemen. They knew where to start looking and truly knew what they were doing. Our evaporator needed to be replaced. They showed me a video so I could see the ice that had formed on the unit. They even had a portable unit brought to our home so we would have AC during the night. Again the tech that installed the portable unit was one of the nicest people I've ever met, we're fishing buddys now.. That is above and beyond my expectations. We had AC by 9:00 am. The techs are highly skilled in their trade and simply very nice guys. Thanks Midway.

Robert was very professional and knoglable and very friendly one great employee

I applied for a job here. The people seemed great! The process seemed very
professional. Looking forward to hearing back from them!

Technician came out hours early was extremely professional and showed us the issues right away and cheap prices. I extremely recommend them and will be using them again in the future.

We always use Midway Services for plumbing and A/C work. We just had a major plumbing issue and Midway completed the job quickly and professionally. Chad was out early in the morning to diagnose the problem and came up with a solution that was perfect for our unique situation. Chad was knowledgeable, professional, clean and courteous. He is a great technician and someone that we continue to call when the need arises. We would certainly recommend Chad and Midway Services for your plumbing needs to be done right.

These guys are great. The complete all tasks on time. They do not over sell and they listen to you needs. Very Professional, top notch workers with personalities.

I needed electrical work done because my light switch that operates a fluorescent bulb, kept shocking me every time I turned it on. John came out from Midway Services and diagnosed the situation. John was thorough and professional answering any questions I had no matter how elementary the question was. I also had a whole house surge protector installed to protect all of my electronics against lightning strikes, since we are in the lightning capital of the US. I would use them again and recommend them to anyone who wants the job done right the first time. Thank you Midway Services!

The technician that fixed my air conditioning was freindly and informed .Gave me a variety of options also .

I have used Midway for over a year. I just signed for my 2nd year as a discount Club member. From plumbing to HVAC annual inspections/service they are fantastic. I never get a voicemail. They are always prompt and professional. I'm going to miss someone I'm sure...but special thanks to Tim B and Josh B for the plumbing jobs and for the honesty and education. Thanks to Jason for the HVAC inspection and the education. To the guys who did my jetting, many thanks for making sure the pipes are clear! Start to finish, 5 star's. Are they a little higher priced then some? Sure, but they back their work 100% and have kept their word to that anytime I have called. This is WAY more than I can say for other companies who always give me a reason why their work isn't guaranteed when called to task on something they missed. Thank you for providing honest and professional services.

Terrance was very knowledgeable and friendly, answered all of our questions and has excellent customer service orientation.

Midway Services did a great job renovating our master bathroom. They simplified the materials selections, ordering, and delivery. Any issues were addressed immediately and in a professional manner. Midway Services is our go-to for plumbing, heating, and A/C.

Midway services sent Greg as my electrician today. I was in a panic because the cable guy told me that there were charred wires in the attic and my house could burn down. I was awake all night and afraid to turn on the heat or more than one light at a time. Greg looked in the attic and told me the wires were not charred and there was no fire hazard. As a woman I appreciated his honesty. He could have lied and told me my whole house needed rewiring and I wouldn't have known any better. He only fixed the two wires that someone had duct taped and an area of bare wires. Greg was very professional, friendly and most important honest. I would highly recommend Midway services and be sure to ask for Greg.

Called midway services to fix my tankless water heater. They wanted $1286 to change out the computer board. I order the part for $249 and did it myself in 20 minutes and I m not a handyman. Very very expensive.

I move to the place call Grand Isles Condominiums on January 2018, And not satisfy with the services this company provide in this place ,Its horrible,unprofessional,my bill its always late because never received on time and them they charge me for late fees when is not us fault,I dont understand why this place have this company here when in west palm beach fl the water company's is the BEST COMPANY'S.

Sam my A/C service technician, did an outstanding job. He showed up on time, pleasant and did a very thorough preventive maintenance inspection of both split and conventional systems. In the process he show me where the filters were in the mini-split system and how they're typically cleaned. I will ask for him at the next PM inspection in November.

I used this company for a water heater replacement. Gerald was great he explained the whole process. He was very professional, informative, and made the whole process simple. I would definitely recommend Gerald and Midway to anyone looking for service.

Geri and Jose were amazing!! Very polite, professional and helpful! Cleaned everything up when they were done!! Would definitely recommend!!

Terry was fantastic!! Knew exactly what to do..fixed our garbage disposal and replaced the inside of the toilet tank...he was meticulous, professional and personable!! A great asset for your company!!

Vladimir B. Was my Electrician. He was so nice and very fast! I would recommend this company to anyone in need of service!

Midway has very thorough and expert Electricians and Plumbers. Our only concern was that Midway doesn't have a "handyman" service as well!

They act very professional. Jeff Shipp is one of their technician who repaired our AC. He is one of the best technician I have ever seen. I strongly recommand him for your projects.

Did a great job replacing water heater. Thank you, Geri.

Joe was very friendly, helpful and courteous. He explained each step he was doing to maintain my A/C unit in a way i was able to understand. He did an excellent job and i would highly recommend him. Thanks

Kevin R. and Jeffrey came to our home Friday and installed our new breaker box, as our home needed the upgrade. They were very professional and the job was done in the time allotted. We will be using Midway Services again for our electrical needs. Thank you again for the great service.

Honest capable service. Very thorough. Good advice, but not pushy.
Sam was great and I will request him again.

DON'T WASTE YOUR MONEY!!! this company is so overpriced its a sin. That's what happens i guess when you are a large corporation. they gave an estimate on a simple shower/tub faucet replacement of 960.00 WHICH WAS A DISCOUNT FROM FULL PRICE 1125.00..... plus i already purchased the faucet and valve at 200.00. Plumber didn't even look to see how much work needed to be done just opened a book with scheduled prices!!!! Had a small family owned plumber out who came highly recommended and he and his daughter, also a licensed plumber, did the job for 350.00. I was told from Midway it was a 4+ hour job, they were in and out in 1 1/2 hours. SUPPORT YOUR LOCAL FAMILY BUSINESSES, THEY ARE WHAT MAKES AMERICA GREAT!!! THIS COMPANY IS ONLY IN IT FOR THE MONEY!!!

Senior Citizens BEWARE! Midway over charged 85 yr. old woman for sewer line replacement and left walkway broken and unstable. They drove their machine over it repeatedly which caused the stones to sink well below the ground level creating a roller coaster effect. They refused to bring in dirt to raise the walkway and return it to the level it was. Salesman said he asked customer if there were any other family members who needed to be involved before signing the contract. NOT true! That conversation did not happen! Salesman said he told customer they wouldn't be responsible for broken stones...again, NOT true. Conversation did not occur. The area in which they worked is much worse than before they came. They gave $100 to buy new stones, but that doesn't solve the problem of the area being so much lower than ground level and uneven. We will have to remove the stones, get fill dirt, level it out and replace stones at our labor and expense. We will never use or recommend this company!

My expectations are high, and Midway Services has never disappointed.

Fast and friendly and effective. My go to guys. Always a better job and excellent results. Every time.

Great service on emergency plumbing repair on a Sunday. Appointment was easy to schedule, Technician called with estimated time of arrival immediately. Gerald was great came out determined the issue, made the repair in a neat professional manner. I would recommend Midway Services for all plumbing and HVAC needs

Service Technician, Chad was easy to work with, explained everything clearly.

Amazing crew = amazing job. These guys are professional and extremely skilled at their jobs. Totally went above and beyond our expectations.

Had a bathroom totally remodeled. Everything about this project was exceptional. The project went better than expected and was completed on time. The staff was responsive to our requests and questions. The project manager and the two gentlemen that did the work were professional, knew their jobs very well and made sure to clean up everyday before leaving. I was very happy with the workmanship and the final outcome is something that I really love. Thank you to Roger, Regina, Dan and Felix. I would have you all come back and do more projects.

Have used this company for work in past. We were very satisfied. Had water leak this weekend . Small repair . Quoted $460.00 for less than 1 hour work . Outrageous rate. No manager to speak with. Have to pay and speak to management on Monday.

We had to replace the drain on an older tub. Sounded like a simple job but it turned out to be a nightmare. David was incredible....determined to find a solution and he did. Fantastic job
I have used Midway for a new HVAC unit, electrical work to replace breakers, and now plumbing. We have had some scheduling glitches but the technicians that have come and the work they performed was excellent. Not the cheapest but the best
Ken

I called about a leaking faucet on a Monday morning and Midway had it fixed within 4 hours.
Gerald was friendly, courteous and super proficient. Always an exceptional experience with this company.

Kevin has a great team and the willingness to make sure the job is done right the first time. Would recommend him for any project!

My technician Andrew was extremely professional and experienced. He installed three light fixtures in my condo. I am 100% satisfied and would highly recommend Midway services to my family and friends because of Andrew's quality service! Thank you!

Just after Hurricane Irma, they sent a plumber to snake my clogged kitchen line, tech spent 90 minutes, actually less and billed me $440.
I might expect that type of PRICE GAUGING from others, but my advice is NEVER TO TRUST THIS FIRM. It was a clogged sink !!!
OBVIOUSLY PRICE GAUGING when locals needed help from neighboring businesses, not taking advantage of people in the worst of times.
Gregory Grant

I have used Midway s plumbing service multiple times. They are responsive, professional and fairly priced. Yesterday (8/17/20) Jeff came out to address a pretty severe water leak. He was able to locate the problem and fix it before any more damage could be done. It s great to be able to rely on a team and not worry that I m being taken advantage of. I will definitely use them again if needed.

My tech was Terrence and he did a great job of explaining 3 options for fixing the shower leak and also gave me tips on how to keep my pipes clear!

I dont want to give even one star to these people. Very rude representatives. Manner less! We get very high water bill every month. Dont understand why! There are apparently no leaks in the house. Just called them to check if there is any error in the bill. I asked the representative, how is the multiplier in the bill calculated. She doesnt know anything about it. I understand this coz they dont have to be the engineers to serve the customers. She was very rude in talking to me for no reason..may be because of asking more questions..? Its just not her, my roommate called up to address this issue, surprisingly she also complained that the representative was rude. ****0/5****

They cancelled two appointments in a row, only calling me about 30 minutes before they were supposed to show up each time.

From the moment we met Shane from Midway and purchased our AC system we have been totally satisfied. Never a hard sell and the techs go above and beyond what is required.
I don't know how anyone can be satisfied until having the Midway staff provide a quote for their services.

Robert Keith was up on time, efficient, polite, and knowledgeable , extremely happy with the service

My a/c was out and being on chemo treatments made the heat without a/c unbearable. Joe was extremely helpful, very friendly and empathetic to my situation. He was able to get me up and running despite some other setbacks with my system. I am so very grateful and happy with the service I received. This is not the first time I have used Midway and it certainly won't be the last.

Greg was awesome and professional! Very helpful advice was given along with the excellent service.

I would avoid this company at all cost. I scheduled them to come out to deal with a simple drainage clog. I was given a quote of almost $3,000. Actually my wife was given the quote which begs the question of whether the company was trying to take advantage of my wife being female and being unfamiliar with plumbing work. After I advised how outrageous the quote was, it was quickly dropped by almost $1,000. With the quote still being outrageous we called another company that was able to take care of it on the spot for about $300. I can't imagine the number of unsophisticated consumers, retirees and the like that his company has taken advantage. My suggestion would be to avoid them at all cost.

Had a Tru tankless water heater installed there employees started the day early and on time. They ran new electric wires removed my old 50gal tank heater and did a wonderful professional job and worked through lunch the get my hot water flowing. I would definitely recommend this company if you want a no hassle professional job

Robert Keith service technician for Midway Services is a remarkable tech who replaced a kitchen faucet for me. The problem was handled by a professional with the knowledge in the services he specializes in.
I put my trust in him and he delivered the confidence that put me at ease. I'm loving the look. Thank you Mr. Kieth.

Paul Culbert did an excellent job with attention to detail. Very polite, professional and knowledgeable on dealing with the issue.

Eric was responsive and professional. He pointed out the problem areas and gave me options as to what I could do without pushing me into a purchase I couldn t afford.

The team was great to work with. The job was a full scrape/clean out of the main drain under our slab foundation, out to the clean out outside the front of the house, including a crack repair about eight feet from the house. It took most of a day, which they told us in advance was a best case. They kept us up to date during the work, and were very clean and professional. It was dirty, not-inexpensive work, but at the end, I didn't have any buyer's remorse for doing it. Plumbing is clear/obstruction-free, and we have had no recurrence of the issues we'd been having (clogs, backups and strange odors).

Robert Keith was extremely helpful and friendly. I will be having him over to do more work done with him in a few weeks!

I had Midway install a new A/C unit. They did a wonderful job and were very professional.

Kevin, Chris, & Vlademear are very courteous and professional techs. They always do a great job.

Kind and knowledgeable workers, explained everything to me and I had cool air in within a few hours. Very professional and didn't try to make me believe that my entire unit needed to be replaced...other company that I called first did that and were not professional.
Thank you Midway

Tim from Midway was great. Very prompt and personable. I would highly reccorecc.

Very experienced and professional Paul explained everything perfectly. Knew exactly what was needed. He left our home clean as it was when he arrived. Thank you Paul you made the whole experience easy.