Los Angeles Marriott Burbank Airport Hotel

Los Angeles Marriott Burbank Airport Hotel Review

Reviews 1447
4.3
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S
3 years ago

Didn't realize until I was leaving that I had been...

Didn't realize until I was leaving that I had been there before, a pretty long time ago, for The Foundations Forum heavy metal convention. Good f*ckin times!
I'm pretty sure the rooms, although nice , still look the same.

r
3 years ago

The lobby is beautiful and the rooms are very clea...

The lobby is beautiful and the rooms are very clean with awesome sheets. There is no complementary breakfast, however, unless you are a rewards member with a high status. The staff is also very nice.

R
3 years ago

Having to have pick a friend up I got to see a goo...

Having to have pick a friend up I got to see a good amount of how everything is. As far as what I could gather, they had taken excellent care of my friend during his short stay, parking was easy and the valet was very kind. Insanely soft beds.

S
3 years ago

My experience was great! I have no complaints. Fro...

My experience was great! I have no complaints. From reserving the room online to checking in to checking out, the whole process was a breeze! The hotel staff was very accommodating to my requests. The rooms were clean and the bed extremely comfortable. I would definitely stay here again.

J
3 years ago

Came here for a work seminar. The venue was nice a...

Came here for a work seminar. The venue was nice and clean the room we had seminar was very nice and comfortable. The food served was very delicious and filling. Service was great. Overall was a nice place.

D
3 years ago

Hreat service , courteous staff, good quality room...

Hreat service , courteous staff, good quality room and bed. the one thing I wish they didn't do is charge for parking. You're already paying for the stay. It would be a nice courtesy. Other than that I think it's a great Hotel.

J
3 years ago

Right next to best LA area airport: Burbank. Easy ...

Right next to best LA area airport: Burbank. Easy access to I-5 and other major thoroughfares. The hotel has a newer section and an older part. Ask for a room in the newer part. Restaurant is way over priced, and there is no complimentary continental breakfast: bummer. You have to pay for parking at a discount, but thats LA. Concierge/front desk staff is excellent.

S
3 years ago

Hotel was as expected. Unfortunately there was a h...

Hotel was as expected. Unfortunately there was a hot water pipe that burst and the room we were changed to was not up to standard. Privacy curtain was missing, desk was not there, and a few other small annoyances!! Staff was good though.

T
3 years ago

A+

T
3 years ago

The bed was extremely comfortable....the breakfast...

The bed was extremely comfortable....the breakfast and outside sitting/bar area was nice food was great but service not so much. Daily Grille was totally overpriced and rooms were outdated and very musty and dirty. Can look at the air conditioning vents and they were so dirty. Went to the gift shop because my child was nasally due to all the dirtiness and 8pills of NyQuil was $10 Parking was over priced. Location not the best. Have to say IWOULD never stay here again!!!!

K
3 years ago

Nicely renovated hotel. Super friendly and efficie...

Nicely renovated hotel. Super friendly and efficient check in. Crystal was awesome, made my daughter feel at home. Well appointed rooms. Very comfortable beds. Super fast room service. Only negative, no pay per view or DVD player. Thanks for a great stay!!

M
3 years ago

I just cannot say enough positive things about thi...

I just cannot say enough positive things about this property. I was in a very bad accident on Interstate 5 last Friday night in which my car was towed from the scene. I was 350 miles from home and needed to stay somewhere near a rental car place. I travel about 75% of the year for work and am a loyal Marriott customer. So i found this property, went there at midnight, explained my situation to the gentleman a the front desk. He was able to find me an upgraded room, used my points to pay for it and took a huge amount of stress off of my shoulders. Room was very nice, clean and roomy. The breakfast was also excellent, in fact is the best one i've had from any hotel since the Covid restrictions were put in place. I just want to say thank you for throwing some positive into a horrible situation.

K
3 years ago

Thank you to the team here at Burbank Airport Marr...

Thank you to the team here at Burbank Airport Marriott. In these crazy times service has surely been hit and miss at hotels and restaurants.
Alan the GM and his team are "RockStars"
Amazing Attitudes
Above and Beyond Service
As a fellow Burbank business owner this is refreshing.
Thank you guys! Keep up the great work. You have my $$$$

C
3 years ago

Old hotel, not updated, does not even have a USB p...

Old hotel, not updated, does not even have a USB port available anywhere in room. First room they gave us was dirty... and extremely loud for being family friendly. Second room had much build up and need major updates.

M
3 years ago

Extremely overpriced. Nice location, close to food...

Extremely overpriced. Nice location, close to food sources except grocery. The airport is directly across the street and jet noise I thought would be a problem but never heard a single jet from inside our room. Once again extremely overpriced. We ordered dinner from the restaurant in the hotel and ate in our room. Our meal was simple being a BLT and salad so including tip which I do regardless of eating in or taking out was $65.00. We also grabbed a few things from the commissary and water alone per bottle was around $5.00 each. CRAZY expensive. Now I get it's California but come on it's not gold plated or shipped from some exotic land or even game from a ten million year old glacier. In fact it was Desani water.

C
3 years ago

Went here for a convention, the convention Center ...

Went here for a convention, the convention Center itself isn't too bad for maybe a 3k person event, anything more and you're ousting the space limits. Staff was kind and helpful whenever I interacted with someone, and there's a variety of food in walking distance.

A
3 years ago

Very comfortable conference facility. No Wi-Fi (ma...

Very comfortable conference facility. No Wi-Fi (may just have been my conference), but otherwise great. I'm a nursing mom and on my request for a private space to pump milk, they gave me a wonderful small, private conference room with a door that locks and it's own bathroom, which I had access to all day. I was floored by how accommodating they were!

A
3 years ago

Checkin was quick and easy. The front desk staff w...

Checkin was quick and easy. The front desk staff was very friendly. Room was better than average although the shower head should be replaced as multiple water spouts were clogged and there was only one other mode. The proximity to a.variety of restaurants was good, the pool appeared very nice as did the E.D.B restaurant, and the shuttle to the airport was prompt. The location was very good for service to/from Burbank airport.

J
3 years ago

Let me explain, It's a very Nice Hotel, However, G...

Let me explain, It's a very Nice Hotel, However, Getting Someone to Answer The Phone When You Call Them From Off-Site...Is A Nightmare! Nobody Answers Any of The Extensions. Also, The General Number Gets Answered By Somebody Off Site And They Will NOT Provide You With An On Site (Inside) Number. You Literally Have to Drive There & Speak To Someone Face-To-Face! Luckily, I Was Nearby. Not Professional!!

Los Angeles Marriott Burbank Airport Hotel

Los Angeles Marriott Burbank Airport Hotel

4.3