Los Angeles Marriott Burbank Airport Hotel

Los Angeles Marriott Burbank Airport Hotel Review

Reviews 1447
4.3
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A
3 years ago

Very nice hotel. Great service. Stayed as part if ...

Very nice hotel. Great service. Stayed as part if Universal Studios partner program. The free park shuttle works exactly as planned. Will save you $25 per day in parking costs. Seating is limited so you do need to reserve a seat. Would readily stay here again.

G
3 years ago

Love this location! A five minute shuttle ride fro...

Love this location! A five minute shuttle ride from the Burbank airport. (So much better than LAX) Clean room, good staff and good food at their restaurant.

Really enjoyed my stay here. Will definitely be back. Great place to stay if visiting any of the attractions in the Burbank area.

R
3 years ago

After coming here for so many years already it rea...

After coming here for so many years already it really feels like my 2nd home. Very friendly staff (especially the staff at the valet parking and the security) and with the recently opened outside bar it's a pleasure to sit outside and have a drink or some (finger)food

C
3 years ago

Went to the convention center, but the actual hote...

Went to the convention center, but the actual hotel. The covention center is huge and has a lot of parking. Park fee is paid upon leaving, but it seems you don't need to pay a fee if you're booked at the hotel.

S
3 years ago

I really appreciate the details in this hotel, the...

I really appreciate the details in this hotel, they are small details but it makes a big difference. The blankets have covers; I know most hotels don't wash their blankets so this made me very comfortable to sleep here. Beds are very comfortable. Rooms are clean, and nicely decorated. The beds have little lights on the headboard for working from your bed at night. Or reading, or whatever. Great service, most anything you need just call. When I arrived, I was extremely irritated and tired and I could have been more pleasant with the staff but everyone was really nice to me anyway and they understood. There was a movie playing at the pool, which I thought was really cool; you could watch a movie on a huge projector while swimming and they have servers at the pool as well. If there is something wrong, they fix it. I bought the parking and shuttle package and the shuttle was full when I went down to get on and go to Universal Studios. The manager got me a taxi to and from at no charge and at the times I wanted. The details and customer service are what sets this hotel apart and I loved it here! Awesome hotel!

J
3 years ago

Great hotel, super clean and comfortable rooms and...

Great hotel, super clean and comfortable rooms and bedding. Walkable to and from Burbank airport although there is a shuttle as well. Restaurant on site and tons of food options nearby (many right across the street).

J
3 years ago

Wonderful experience in 2020 with having an audit...

Wonderful experience in 2020 with having an audition feels great and being part of meeting Steve Harvey in person live once we get picked for being on the show how delighted and happy i will be to meet Stevie Harvey the man himself the kings of Comedy, Showtime at the Apollo enjoyed my experience to the fullest can't wait to meet u Steve Harvey your Family..... Sincerely Jennie Barrett

B
3 years ago

EDIT: Our checkout was great and Front desk was ve...

EDIT: Our checkout was great and Front desk was very helpful with information for our next stay. I would rebook
Here for sure!
The good: For the cost, it was hard to complain. Rooms were clean but was a bit on the older design compared to Sheraton that is nearby(more expensive and cloaed during pandemic). Also, the area did seem safe and quiet.
Here is what ruined the expereince for me; the THIN walls and SHARED door in my room
The next door people weren't trying to be loud but the sound control is soo poor you can hear EVERYTHING! Which is extremely annoying if you're trying to sleep. I would consider staying here again IF its possible to get a room that does not share doors.

P
3 years ago

So I came in as a member with a rate of $79 per ni...

So I came in as a member with a rate of $79 per night I made my reservations 3 days prior they send me an email ported me the $79 rate when I went to go check out I realize that my membership had expired and they charged me the full 199 I would not of had a problem only that for 199 I could have got a better Room the was horrid It had a view to a rooftop to an adjacent building the window was tiny It was a standard size window and they could have let me know before checking in that it would have been an issue for my member pricing not to mention that I also got an additional Room for a family remember thinking I had the 79.99 rate which they had send me to my email but I check out I had to pay full price of over $400. I will never go back to this Marriott

J
3 years ago

Friendly staff, nice clean rooms. California king ...

Friendly staff, nice clean rooms. California king bed was really comfortable. Due to covid their are some restrictions and the bar and restuarant are closed. You can order room service or food to go from the Daily Grill which I would also give 5 stars. The food was excellent. Even though it right next to the airport it is very quiet and peaceful. Unfortunately the gym and other amenities are closed due to covid the pandemic.

M
3 years ago

Displaced by the Aliso gas leak...staying here for...

Displaced by the Aliso gas leak...staying here for 2 days...they made me give them my credit card even though SoCal gas is covering it(the Westin didn't do that!)...rooms are just so so...the beds are nice but the carpets are really stained(ugh!)...funny smell everywhere...kind of dated? The bathroom toiletries are plentiful but smell NASTY!!! It's the first place I won't be taking them(I usually donate them to the homeless or women's shelter if I don't use them but not this time )...smells like really bad mens aftershave...gross! strange parking/valet situation...overpriced for having my car outside...
Expected 4+ star accomodations...I travel a lot and this just isn't up to my standards...
Ok maybe for a blah type of convention but definitely not a 4 star destination...

L
3 years ago

Stay was comfortable and fine however I left my to...

Stay was comfortable and fine however I left my toiletry bag in the room and called lost and found to try and get back some sentimental jewelry. I knew it was a long shot as 24 hours had passed but I never got a return call or acknowledgement that I called distraught. Billed our room for someone s else s room service as well.

G
3 years ago

Pet friendly easy check-in and out, awesome housek...

Pet friendly easy check-in and out, awesome housekeepers but the woman who was supposed to help you through the parking lot speaker was awful, she managed to mess up my afternoon and by the end I was end up being helped by another guest.

M
3 years ago

Felt comfortable right when I walked in. Staff was...

Felt comfortable right when I walked in. Staff was nice and helpful. Room was clean but a bit small. Overall loved this place. Amenities were great! Shuttle to and from the airport and also Universal Studios.

P
3 years ago

Spent one night here on business before flying out...

Spent one night here on business before flying out on a morning flight from Burbank. Older hotel definitely showing it's age, but it's ok. Staff was great and area is very walkable. Rental car return was literally next door - very convenient. Airport shuttle worked out well. Internet was fine. Had trouble with many TV channels unavailable. Would definitely stay again for the location.

C
3 years ago

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C
3 years ago

I wasn't staying at the hotel. I was attending a c...

I wasn't staying at the hotel. I was attending a convention for art and animation. That being said, the hotel is very beautiful and was fairly easy to navigate. Most of my interactions were with the event workers, so I can't speak much for the hotel employees but I didn't hear of any issue with them.

Los Angeles Marriott Burbank Airport Hotel

Los Angeles Marriott Burbank Airport Hotel

4.3