Sabine Sanchez

Review of Los Angeles Marriott Burbank A...

I really appreciate the details in this hotel, the...

I really appreciate the details in this hotel, they are small details but it makes a big difference. The blankets have covers; I know most hotels don't wash their blankets so this made me very comfortable to sleep here. Beds are very comfortable. Rooms are clean, and nicely decorated. The beds have little lights on the headboard for working from your bed at night. Or reading, or whatever. Great service, most anything you need just call. When I arrived, I was extremely irritated and tired and I could have been more pleasant with the staff but everyone was really nice to me anyway and they understood. There was a movie playing at the pool, which I thought was really cool; you could watch a movie on a huge projector while swimming and they have servers at the pool as well. If there is something wrong, they fix it. I bought the parking and shuttle package and the shuttle was full when I went down to get on and go to Universal Studios. The manager got me a taxi to and from at no charge and at the times I wanted. The details and customer service are what sets this hotel apart and I loved it here! Awesome hotel!