Steve Burgh and Ruben Velasco were absolutely amazing during every part of my car buying experience! They are both wonderful to work with and made the car buying experience stress free! I look forward to working with both of them again in the future.
We weren't able to get a new vehicle, but they were still helpful.
Erik Miranda was very helpful if finding us the perfect 4Runner.
Just had a great experience with Lithia Toyota when i purchased a new Four Runner from Philip Underwood. This was one of my best car buying experiences Philip was professional and knowledgable
Great experience with MICHELE STOEHRER at Lithia Toyota, she explained everything in detail. Ask for her if you are in the market for a new car. I love my new Camry..thanks for everything
I bought a new Camry from Lithia in Abilene and had a great experience. Mark Harris, my salesman, and Michael Mizikar worked diligently to get me into my car and stay within my budget. I would recommend them to anyone!
Jeff was very courteous, helpful, & friendly. I would refer friend.
Perfect experience as always! Jacob was my service advisor/assistant.
Raul Rodriguez was awesome, he worked with us and was able to get us into a beautiful new car. If you need a new vehicle, go see him.
Received awesome service from Shelby Parker! Will definitely return.
Had a failure on my Tacoma of my own making and called Lithia speaking with service writer named Paul. He arranged for wrecker service and got my vehicle in for repair on a moments notice without an appointment. I m talking mid-day on a Saturday. My vehicle was repaired and I was back in the road in a matter of hours. The customer service was excellent. The service folks were professional, courteous and friendly. Kudos to the service department. It s nice knowing I can depend on service after the sale.
Went in for an oil change the staff was very friendly and helpful while getting the oil changed they found a nail in my tire and fixed that as well an in a timely manner!
Arturo was a magician, I was in from out of town and he got that #MischiefManaged
My visit to Lithia Toyota was amazing! Dave Connell made my first oil change in my new Toyota a very pleasant experience!
I bought a new 2015 Tundra at Lithia Toyota of Abilene and my salesman was Mark Harris. Mark was great to work with and I will work with him in the future.
On a side note what the hell was Toyota thinking when they changed the backseat. It absolutely sucks! There is no place for my gear to be stored and I can no longer get my dog kennels in the truck. If Toyota did surveys and the change to the back seat was what customers wanted how come as a 2011 Toyota Tundra owner I was never surveyed? I call BS on Toyota for this change as it's a dollar saving move only. Good thing I keep the 2011 Toyota Tundra now my dogs can still go on long trips and not die in the Texas heat.
Jimmy Young an Greg Parks were a great help in the whole car buying process . In many cases I heard car buying was supposed to be a big long process but jimmy and greg made it way more convenient and time friendly. Their commitment to helping was unparalleled they were patient and very informative. I would definitely recommend Toyota of Abilene to my fellow airmen who are looking into car buying Jimmy and Greg are the go to guys.
I just made my second purchase from Lithia, and thanks to salesman Greg Parks and all the employees involved with the sales process, it went quite smoothly.
Greg was polite, knowledgeable, patient, and an excellent listener...just what I as a senior citizen very much appreciated!
Excellent service is the reason Ialways come back to Toyota. I really appreciate that Toyota helps me keep my car maintained, and I feel they are very honest. Shelby Parker is wonderful to explain all the service to me.
After searching to get a different car this is the only place that truly got us what we wanted. We couldn t be more happy! They helped us when no one else wanted to. If you re r ever in doubt about buying are car this is the place to go, we really recommend them!
Mark Harris was the salesman I dealt with and he was amazing. Very nice, helpful and no pressure. I would definitely recommend him and the people at Lithia Toyota.
We Bought our 2nd Toyota from Lithia Toyota Our salesman was David Brigham great Service and Friendly Staff so go see David Brigham he can get you fixed up
We recently purchased a pre-owned Toyota Tacoma from Kyle Corr at Lithia Toyota. Working with Kyle was a pleasure. He is a very kind, honest and trustworthy individual. Kyle is very easy to work with and will do what ever it takes to make sure he answers all your questions to your satisfaction. He made the entire vehicle purchasing process much easier. Even though I live 150 miles away I will consider buying another vehicle here and would definitely recommend anyone to do the same. We also enjoyed working with Russ Rogers during the process as well.
I like the people who works here very helpful on all aspects and thank you so much to Jimmy Young
Layton was very courteous and professional. I always get great customer service at Lithia Toyota
Thank you Phillip Underwood for all your help purchasing my vehicle. You made it very easy and very helpful!!
Mark and the ready of the team was great. Thank you all.
Such a great experience with This dealership! Ruben Velasco helped me out to the best of his ability and was professional the entire time. Such a great team and happy to have bought a 2020 Toyota Corolla from them!!
Always friendly and willing to help. Good selection and nice facility.
I went here yesterday to get a new car that I desperately needed for work the next day, and they helped me achieve it! They got me the best deal with the car of my dreams, and made it really affordable. I highly recommend coming here if you need a car talk to Gavin he s such a nice salesperson and will really help you get what you need! Best car dealership experience I have ever had!!!
Been buying cars for 18 years and my experience with Toyota of Abilene was by far the best I have ever had. My salesman Lance worked hard without being pushy to get me into a truck that I love. He was patient and I will definately be back. The rest of the staff was great as well. If you are looking for a vehicle I would highly recommend that Toyota of Abilene be your first stop.
Raul was amazing and worked a great deal for us! We really didn't think it was possible but he made it happen!
Daniel Beard worked with me on cost and helped me beat dealerships in Midland, Odessa, Austin and San Antonio. Everyone was very friendly and I would highly recommend.
Fourth car we have bought from Phillip Underwood. He is great and straight forward. The entire Toyota team is great. Mike Wheeler
Abilene Toyota Service Dept. always takes good care of me. Russ was especially helpful yesterday. Thanks!
Recently bought a 2020 Highlander and we are really happy with it and the service that our salesman Ryan Townsend provided us. He went the extra mile for us and even delivered our vehicle to us on his day off!
Sara Mccarter did a great job directing me to the right deal on a vehicle
and helped push it through, thank you.
Absolutely loved our experience at Lithia Toyota with John Nichols. We got an excellent deal and walked away very happy customers.
Pulled in to get and oil change and cabin filter replacement, Jason got me in and out within about an hour and a half even do a brake fluid and power steering fluid change service that I had not considered prior to his suggestion. As they were pulling out they noticed the left rear light was out and replaced the bulb. Exce lent service. While waiting I looked at new cars and was greatly helped by the finance manager who answered my questions realizing that I was not going to buy
I brought in my Corolla since the air bag was recalled. Sam Norris, the service rep, told me it would be maybe three hours, so I settled down in the waiting area with a book and 2 1/2 hours later it was ready and I drove it off the lot. No problem.
My husband and I went to Lithia Toyota to look at certified used cars and ended up leaving with a brand new 2017 Camry because of how great the service there was. Aaron Coker helped us all day and was very knowledgeable of all the vehicles. He went above and beyond to make sure we left satisfied. I can't recommend him enough.
I was looking for a car for my wife.
I found the perfect car 1000 miles away.
I called and ended up talking with Rubin, he has done a great job of making me feel at ease with buying a car so far away.
He has called me several times making sure I was getting taken care of by the finance people.
Thanks again Rubin of Lithia Toyota of Abilene, TX
Had some issues after some flooding with my car, brought it in under warranty and they took care of everything, we're very courteous and kept me in the loop. Did what needed to be done, and even changed a part that had a service bulletin I was unaware of previously. Happy with my experience
Ron was our service technician. Everyone was super friendly and considerate, as always. Matt, our salesperson, even showed my husband the new Prius and he was impressed! Our Camry got an oil change and check-up and she s very satisfied too!
Unfortunately my hubby tookthe Camry in for me and he thinks the gentleman he dealt with was named and he was very professional!
I had excellent service in purchasing a new vehicle with Litia Toyota. The sales representative, Matt Moreno, went far above my expectations in getting me into the vehicle that fitted me best. I went there to purchase a particular vehicle that I thought was going to be a really good deal for me, but Matt suggested a different vehicle that fit my style better than the original idea. I had no idea that I could even get the vehicle that Matt suggested, but when he showed me the options I couldn t believe the deal I was getting. Matt really completely astonished me in the deal I was getting into. I am extremely happy with the vehicle I purchased and very satisfied with Matt s help in getting the vehicle. I look forward to the service from Lithia and I will probably continue to trade there. I would also like to say thanks to Michael Mizikar IV, the finance director, in his help. I actually talked to Matt about 4 months ago and I thought I would forget idea of purchasing a new vehicle and just keep what I have, but a few days ago Matt called and left a voicemail and I was hesitant at first to call him back, but I m glad I did. Matt s persistence paid off not just for him but for me as well. Great job Matt and thanks a lot.
Dave was absolutely dynamite. I was well-informed and comfortable waiting.
The salesman Daniel Beard was awesome,but the finance guy he didn't even show us what we paid for the truck what my payments were.
Easy-breezy car buying process in Lithia Toyota of Abilene. We went in with a list of cars we wanted to look at, we were greeted right away by Matt Moreno, great guy and very helpful, and we got our car on the very same day. No added hassles, fast and awesome service all around.
Wanted to take a moment to express how grateful we were to have the opportunity to work with Michael Coker at Lithia Toyota! He was so kind and helpful throughout the whole process and worked hard to get us the BEST deal that works for our family. We came in looking for a truck for my husband and left with his dream (a 2020 Toyota Tacoma). We had a great time getting to know Michael and really felt like he cared about what would work best for us. Lithia Toyota will always be our #1 stop.
Aaron Coker, on the finance side, was also a HUGE help! He walked us through the financial side and answered all of our questions, even though we were the last ones in the building. We know we were taken care of and we couldn't ask for anything more than that.
Lastly, we wanted to say thank you to Gavan Bass for his help on those more complicated questions we had!
Lithia Toyota knows how to take care of their people and we would recommend any of these guys and Lithia Toyota in a heartbeat!
Lithia Toyota of Abilene has a great vehicle service department. My recent visit was with Shelby Parker. I love having a shuttle ride to work, so I spend minimal time at the dealership and get the attention my vehicle needs. They do a multi-point inspection and update me on the condition of my vehicle. I highly recommend!
Jimmy Tankersley is great! I love my Tundra! Thank you for all the help.
This is our 3rd time shopping for a car went straight to the man, Jimmy at Toyota.....walked out with our 2019 Corolla.....thanks AGAIN JIMMY
Everybody is fantastic. Angela was very helpful she kept me up to date as to how soon my vehicle would be ready. She informed me of an upcoming recall and said she would let me know immediately of when to bring the car in Overall she made the morning quick and easy
i called with several questions about the vehicle i was interested and all my calls were returned in a timely manner by Michael Hoyt. This dealer had the vehicle that i wanted in stock when many others did not. My experience with another local dealership was definitely unsatisfactory, so that made my vehicle buying experience with Lithia stand out even more. Mike Stock also was very helpful and I would like to thank both of those salespeople for a very pleasing experience.
The biggest hassle about shopping for a new car is how long it takes to get in and out of the dealership. I was taken care of promptly and out of there in a very decent time!
Raul Rodriguez met our needs exceptionally well. We never felt pressured during any decision we had to make. We always felt welcome during our whole experience.
I had a long 3 days car shopping. When I finally decided to go to Toyota of Abilene my stress level was sky high. Sarah came out and was immediately able to make me feel comfortable with my car buying experience. Sarah explained everything in detail of what to expect next. She was confident and precise through the entire process which made me feel confident that I would leave in a new vehicle! I then had the pleasure to meet with Mike in finance. Mike ensured that I was fully knowledgeable about my warranty, and made the signing process easy! All in all everyone I came in contact with did anything and everything they could! Thank you Toyota of Abilene!
Jacob was helpful with answering any questions I had. Also, provided quick shuttle service to and from work.
Bruce Land is an excellent salesman who knew everything about the vehicle we were purchasing. He took a lot of time with us and there was no pressure. He is genuine, professional, and knowledgeable. They did not have the vehicle we were looking for so they got one from another dealer. We are very happy with our purchase and we would recommend Bruce and Lithia to anyone who is looking for an honest deal.
I love the staff at Lithia. They helped me choose a car and were very patient with me when it took more than a couple of months for me to decide if I wanted a car or not. Brandon Bonds was very helpful and did not pressure me at all to make a sale if I didn't want to. He stuck with me through the whole process and even when he wasn't available he set me up with another amazing associate (Jasani Bromfield). Jasani was so helpful and was willing to go the distance to make sure that I was happy and satisfied with the car and the price. The sales manager Jim Buckner was also amazing. He actually came out to shake my hand and kept me from going to Dallas by matching the price that they had the same type of car for. Even the finance manager Brian Smith was nice. He got all the paper work done in a timely manner and even made us feel like family when we were talking. He didn't push us to buy every warranty but helped us make a decision based on our needs. I really have enjoyed my experience here at this dealership and will recommend this place to anyone that asks.
Thank you Russell for providing excellent customer service.
This was our 1st time buying a new car. The experience was awesome and Shan Newton, was excellent!! I will definitely be referring my friends and family to Lithia Toyota in Abilene!
Eric Miranda was great to work with as he didn t pressure us into anything we didn t want and was very professional as he led us thru the process. Same can be said about your finance guy. ( sorry can t remember his name) Great overall experience and great price on our vehicle !!
Aaron is awesome! Best salesman ever! Super friendly and helpful!!!
Soon as I pulled into service bay a nince young lady (forgot her name) checked me in. She introduced me to Mr Russell McGuire,Service Advisor. He is a very compenant fellow. He wrote me up (had rav 4 getting 1 yr. check up + vehicle inspection for tags. Had a very nice visit with Ruben. He is my good friend who sold me my 2017 rav4. Papadon
Mark Harris assisted me in purchasing a pre-owned Tundra. he did a great job answering all my questions and helping me purchase my truck and I appreciate his good humor as well. Thanks Mark and Russ!
I was well received and quickly served. I had an early afternoon appointment and my oil change was done in 30 minutes! Thanks, Russ, and the ladies who did their jobs with happy attitudes.
Everyone was friendly and helpful. David Wright kept me informed about my vehicle and it was repaired in record time. Overall great experience!
By far the smoothest and cheapest car buying experience my family and I have ever had. From the moment we walked in the doors, Steve and his team were phenomenal. it was an experience my wife and I are now calling the standard when it comes to car shopping. I recommend anyone who's interested or looking for a vehicle, go see Steve Ave the amazing staff at Toyota Lithia in Abilene.
-Gamez family
We had a wonderful experience today purchasing a new family vehicle. Patrick Zills was helpful from the beginning to end, any questions were answered and he had a wonderful sense of humor. We appreciate everything today and even after signing all that paperwork even Mike had us laughing. We recommend Lithia Toyota of Abilene to everyone and will keep doing so.
Sales associates were friendly and the service was excellent. Ryan Townsend is an amazing employee, he knew every answer to our questions. He was great through the whole process and helped to workout every details. Thanks to y all! God Bless!
Thank you Jim Buckner, Shan Newton and Steve for your professional and friendly customer service! You really went the extra mile for us and made us feel like family. We will certainly be back.
Patrick did an AMAZING job of helping me from beginning to end! He was so attentive and made sure that the process was as easy for us as possible. We will definitely be back in the future!
I was greeted both days I visited the Toyota dealership by very professional people. With the help of Philip Underwood I was able to make a purchase of a new vehicle without pressure. Philip s kindness and clarity in discussing different models helped me make an excellent choice for my needs. Not only did he make the process of choice easy, he handled all the final paperwork in the transaction. Philip made me feel like family and not a customer. Very, very happy with my experience!
Great service at Lithia Toyota of Abilene! Greg Parks was there to deliver customer service that one would expect from a Toyota dealership. I will continue to do business with Mr. Parks and Lithia Toyota of Abilene in the future. Keep up the great work!
I was able to find the car I wanted at the price I wanted very quickly. The whole process was easy and efficient. Ricky and Ken were friendly and knowledgeable!
Update! Because I had such a great experience at Lithia Toyota my wife and I went back to look at the SUV s. Our salesman was Ruben Velasco and he did an awesome job once again. He was very patient and knowledgeable on the 4 runner we were looking at. They gave us a great price for our trade in vehicle and a great price for the 4 runner. Thank you to everyone that helped us!
I had an awesome truck buying experience here at Lithia Toyota. Ruben Velasco was very courteous and helpful. I hate to haggle with any salesman but that didn t happen here. I got a great deal on a new Tacoma and appreciate everyone who helped me to include Ruben, Rocky, Kenan and Steve. Thank you guys!
Mark Harris was super nice and helpful. He made the process easier since I live in San Angelo.
Greg Parks assisted me in finding the truck I wanted. I would highly recommend Lithia Toyota and I would ask for Greg Parks when I got there. He is not the pushy kind but very knowledgeable which is the kind of person I like to speak with when looking at vehicles.
Great service. Mr. Jacob Fuller was very efficient and effective.
We are very thankful with Mark Harris that assisted us with our Toyota Venza. He gave us car options to choose from and patiently explained everything we wanted to know! We definitely will recommend Mark to our other friends that will buy Toyota.
We love our Venza!!
Aaron Coker is the best salesman we have ever dealt with. I am completely satisfied with my buying experience. My husband and I recommend Aaron to anyone wanting to by a car!
Drove in from San Angelo .. Bought a truck from Aaron .. Excellent customer service .. A plus .... Thanks Aaron and Lithia Toyota of Abilene ..
Loved my experience at Toyota! Very quick and pain free process! The service I received was very kind and friendly! Brandon was very helpful in this process.
Phillip is great. He has sold me all 4 cars that I have gotten at Lithia Toyota. I would recommend that if you want to have a great experience buying a vehicle that you go by and ask for him to assist you.
We had a Great experience as a whole with Lithia Toyota of Abilene and our salesman John Nichols. John went above and beyond our expectations for ensuring that my wife's 2015 Corolla was a great fit for her and that my 2013 Tundra was a great fit for me and for my family as a whole. John has kept in touch with us over the last couple of days making sure that we have not had any issues. Overall I have been very impressed with John and the rest of the sales and finance team that made our dream a reality.
Went in to try and get a new truck, aaron coker helped me out, even tho the numbers didnt add up in my favor his customer service was amazing.
Toyota of Abilene has the most professional, knowledgeable, and very down to earth staff. Mr. Ronny was our salesperson and he was super attentive and really listened to what I wanted to do. He was not pushy and kept it 100% real when it came to real tough decision-making on car buying. He walked me through the process from choosing a car, to buying/leasing options hassle free! He really took the time so that I could make a smart decision on which car to get, to the point that he d stay after hours so that I was happy with what I d end up getting. I was able to choose a car that had nice-ities, and was still within budget. In addition to this great staff member are Mr. Steve and Ronny s boss (I forgot his name...) who helped me on the financial side of this experience. Again, they were not pushy at all and actually listened to what I was looking for a car. Everything that was negotiated, I was really satisfied with. They were all kind and put effort into making sure that their customer has 100% satisfaction. Overall, they have excellent customer service! Lastly, I highly recommend Mr. Ronny to anybody who really wants to get on the nitty-gritty on car buying! He will not waste your time, but will actually take the time needed for you to get the car that you need. I ended up getting a 2019 RAV4 and I love it!
Eric Poer provided excellent service for me in my car buying experience making it an easy stress free process. Thank you Eric Poer!
I really enjoyed the fact that I never felt pressure to purchase the vehicle. The sales person kept in touch and I was able to do a lot of the work through email. When I asked for the best out the door price, they gave me a price and I thought about it and said, let me think about it. They came back and asked, what price would you like to be at on this vehicle. I gave them a number and they got really close to it. They always seemed to be willing to at least try to work with me the whole time. I also like the fact that the price of the vehicle included everything other than the tax, title and license, which all dealerships are the same there.
I'm beyond pleased with the service Raul provided me. I got a beautiful car that I'm proud of and I was well taken care of. Thanks
I did not think I would be able to get a new car, but John Nichols and Michael made it happen. I am very pleased with my Scion IA. When I need another car, I will go to Lithia again.
Internet Purchase. How many people buy a truck that they have not driven? Fly 1000 miles to get it. I did. With pictures, info, carfax info.and being a Toyota Dealership and in talking with Kyle Corr on phone and texting with him even on his day off. I felt I got the truck I wanted at a great deal. Flew to Abilene and in two hours on my way back to Salt Lake City, Utah. Kyle great to deal with, I can't say enough. Bill Chow,, BCS INC
Not much to say. I will warn you that if you buy a car. In four years when it's almost paid off. They will dogg you to buy it back and sell you another.. I finally had to scream at them STOP CALLING ME. THE CAR IS NOT FOR SALE
toyotaabilene.com
