Hooman Homayouni

Review of Kingsway Honda

Following a bad experience purchasing a used car o...

Following a bad experience purchasing a used car off Craigslist (and returning it with a lot of headache!), I decide to look for one in an official dealership.
After checking their online inventory, I walked into Kingsway Honda on Saturday to look at some of the Civics. I was greeted at the front desk and was introduced to Ryan Killeen, a patient and professional guest advisor.
Ryan took the time to consider all my criteria in picking up a used car and spent great amount of time going over the details, history, repairs, etc., of each car that picked my interest. He also provided a good alternative (a used Acura) which I ended up purchasing.
From the price point, he and Nick Spencer, the sales manager, worked with me and made a great offer which I felt completely satisfied with. In the entire process, I didn't feel pressured (maybe a little, but that I guess comes with their title), and rushed into making a decision.
After the purchase, Ryan gave me a call in a couple of days to check and see if everything is working fine with my car - this "going the extra mile" was indeed reassuring and shows that these guys care for their business.
I made a couple of calls after about 10 days regarding some minor maintenance on the car and both Ryan and Nick helped me with getting the right service and information.
I did my research well before buying the car, and had a pleasant experience with my purchase, thanks to the team in Kingsway Honda.

I highly recommend this dealer to anyone in the market for a car.

People I dealt with: Ryan Killeen (Guest Advisor) - Nick Spencer (Sales Manager)