Irvine BMW Reviews

Very professional and courteous staff. Repairs done are excellent.

I highly recommend Seph at Irvine BMW for anyone interested in a BMW. Seph was professional yet personable enough to make it easy to work together. He listened to our needs, wants and expectations. He was knowledgeable in all the bells and whistles available to us and which cars had the options we were interested in. Thank you Seph and thank you Irvine BMW for a positive experience.

I have never dealt with such HORRIBLE customer service. I also never write bad reviews, that's how upset I am! I bought a car from BMW Irvine 3 years ago, but that's not where my problem was. I just had a baby, so I had to sell my car to purchase a larger vehicle. I sold my car private party. Long story short the buyer of the car and I met at a bank to pay off a car and I waited for the pink slip. I never received it so I had to go on a will goose chase to find out who had it because the bank I financed form didn't have it (which was a goof on their part as well). I contacted BMW financial from the beginning to see if they had it and they repeatedly told me they didn't and even sent me a notarized letter stating they didn't and to contact the dealer. Come to find after 3 trips to the DMV that Irvine BMW never sent the title to the the bank I got a loan from. No big deal, mistakes happen. However, it took 2 months for BMW to realize what their mistake was and this caused me to be in breach of contract with the buyer. He wanted either 1000 refund for his inconvenience (he had a car for 2 months he couldn't drive) or for us to buy the car back. We had to pay the 1000 dollars because I wasn't about to take a higher rate loan out on a car I just paid off. I contacted Irvine BMW and spoke with their finance manager Jamiel who admitted they made a mistake and said he would ask his general manager what they could do about it. Well I never heard back from him. I called a dozen times and left at least 6 messages over a week only to be completely ignored! The receptionist then told me to speak to their business operations manager MARIA because she would be in charge of dealing with these situations.

MARIA has to be the most unprofessional, condescending person I've ever dealt with. She literally said it was a clerical error and that she was sorry but that I had to understand and that they shouldn't have to pay because it was an accident. Ya well it was YOUR accident! She spoke over me every time I spoke. She on multiple times said she was a consumer as well and things happen and and there's nothing we can do about them in life. Well last time I checked when an accident happens , you should be responsible for your mistake.

I've never dealt with such crap from a large company before! You can't do basic paperwork, then you don't try to solve the problem. Your managers either ignore your customers, or tell you to deal with the mistake they made!!

Irvine BMW your awful managers need to be better trained in basics and need a lesson in customer service!!

If this doesn't get resolved I'll see you in small claims court!!

Went in to get some recalls taken care of on my BMW X5 and Ruben took amazing care of us. Thank you for the great customer service and making us feel welcomed! Our BMW X5 is running great and it was returned washed which is always a plus:) thank you Ruben!

I recently went to Irvine BMW to get a replacement battery for my remotes. The valet made the beginning of my experience special by allowing me to park in a very convenient place. My experience just got better when I walked into the service area I was welcomed and asked how I could be helped. Not only did the lady tell me which deparment I needed to go to but walked me there.

I also LOVE the display of BMW accessories!! I bought a really cool red cover for my remote! I was very pleased with the service that I received at Irvine BMW and it will continue to be my location of choice.

Thank you Jason DeMond!! The best Beemer Sales Professional ever! You beat my True Car and online deals. This is my second car through Jason and it s always better than advertised, quick, and professional. See you again for the next one.

I have had 7 BMWs since 1999 and this is by far the worst dealer I have ever had to work with. Terrible service. Very rude, dismissive attitude. Longest wait times for any part of service experience than any BMW dealer. Will never use again.

I highly recommend Terry Zwarka and the Irvine BMW team! I ve bought many cars and my experience with Terry stands out as the absolute best. Great service, knowledge, and follow through.

Clean, courteous dealership with pleasant staff, making waiting for your car a relaxing experience.

Ruben was excellent and attentive, giving me progress updates during the whole maintenance.

Ask for Ketan Patel. Kind, courteous and pleasant to work with.

I was shopping for vehicles and was not in the market for a BMW. But after working with Ketan Patel I quickly found that this was the right car for me. Ketan was patient and well informed on the brand. He did an excellent job managing the process. I was in and out in half the time I thought it would take. Ketan is truly a professional and I would recommend him to my friends and family.

Thank you
Steve

Chris Lorentzen is amazing! This is my 2nd time going back to Irvine BMW! Chris makes the whole process easy, smooth and fast!

Gary Temel top notch always looking out for his clients best interests. Highly recommend!!!!

The quality of service is great. Either buying a car or car services. I strongly recommend Moe as salesman, he listened to my needs and recommended me the best option. Great customer experience, I ll definitely come back to this dealership to buy my next BMW. 10/10.

I had a great experience with Behrooz Moini my sales person who helped pick the right car for me, and Mr Fred manager who helped me with getting a loan and the best price for my budget!
They are the best and I highly recommend doing business with them!!!

Went for service. Gary was very prompt and professional. And it was fast, I spent maybe 5-10 minutes there during both pick up and drop off..

The car arrived extremely fast and the customer service was exceptional. Bruce Moini was extremely helpful in finding the best car for me!

Jason Demond treated me as if I was his only customer from the moment I met him. I walked told him i wanted a 230i but that it must have a manual transmission. I must admit i was expecting him to fight me on it because that has been my experience with car sales people. They will try to sell you what they have not what I want. Not Jason. His immediate answer was we will order it for you. Jason made the process very easy and in about 12 weeks my 230i arrived from Germany custom built for me. From there it was just as easy as it could be. I showed up and I was in and out of finance within 30 minutes and driving 30 minutes after that. This car is awesome. It has exceeded my expectations every day for the week that I have been driving it. Thank you Jason and Aaron for the awesome car buying experience! You have earned my business for life!

Gary is a great service advisor! He always gets me in and has my car serviced ASAP. I won't take my M3 to anyone else!

Great experience with Irvine BMW, esp. Brandon Kim, the Fleet Manager, was very warm and helpful.

Super staff, convenient location. Always goes to extra mile to make sure your service is complete. Courtesy car availability a plus. Beautiful dealership..always was any the new ones when I go there.

Bruce Moini was great help in helping us purchase our 2019 BMW x6. I would recommend him to anyone.

My husband and I had a great experience with Irvine bmw. Renzo went above and beyond to deliver excellent customer service. Thank you for our beautiful suv!! We love it!

The buying process was excellent. Ketan was fantastic to work with, very knowledgeable about each of the models, asked the right questions to help us determine which was the right car and options for our needs, and incredibly professional throughout.

Recently had the pleasure of working with Carolyn Nguyen, Internet Sales Manager at the dealership. She was extremely professional and responsive and after a tough negotiation over email for a couple of weeks, we closed the deal and Carolynn was nice enough to hand deliver the car into our garage after a long day's work and we couldn't be happier. She was straight forward and accommodating and I wouldn't hesitate to work with her again. Thanks Carolynn!!

Easy breezy when I got my X1 here. Brandon Kim was the best and made everything so smooth. Would be back here for any future purchases.

Brandon Kim did a great job ordering our car. He kept me updated and made everything smooth.

BMW of Irvine was an overall great and easy experience. Especially because of William Yen, buying a car was super easy and fast. If you need some help buying a car definitely ask for William yen to help you out!

Great experience. I walked in and Vas helped me through the purchase of the BMW. I couldn't have asked for a better person to help me. He was very informative, attentive, and took the time to answer all of my questions. After the purchase, I had some additional things I wanted to have done and he took the time out of his day to get back to me in order to ensure the best customer service experience. I would highly recommend working with him and this dealership. I also took my car to the service department and Sion Kim helped me through the entire process and was great to work with as well. Isaac Rubio also provided additional help and I really appreciative of everything BMW Irvine has done for me so far. I would highly recommend this dealership since they treat they customers with a lot of care, attention to detail, and great customer service.

I had a great experience at Irvine BMW. My salesman Danny Miller is truly the best I ve ever dealt with. He s a professional and not only has great knowledge of the cars he sells but treats you with respect.

As a customer who has purchased many cars and has dealt with numerous sales people I can honestly say Danny is the best. I highly recommend working with him.

Ken

Poor doesn t come close, been trying to resolve a few issues after purchasing a CPO vehicle and still waking 3+ months for resolution.

Just leased my third BMW from Irvine BMW and as always, I am extremely pleased with the customer service and my beautiful new car! Chris Lorentzen is an awesome salesperson - helpful, honest, genuine, professional and down-to-earth. I greatly appreciate his quick response to my questions, attention to detail and willingness to find me the right car every time. If you're looking for a new BMW, he's your guy! Also, I can't leave out Mike Ulibarri and Oscar Nava who took me out for test drives and spent extra time with me explaining the technical details of my new BMW.

In addition, I have to give a shout out to Shelly in the finance department. He was kind, professional, and extremely knowledgeable. In all my years of buying or financing cars, he was the most thorough, did not rush the process and answered all my questions. Buying a car can sometimes be a little stressful but I always leave Irvine BMW feeling well taken care of and excited to drive the ultimate driving machine! Thank you!

David Martinez was the sales associate helping me and my boyfriend out. Very helpful and patient with us. Got us good deals for both cars that we got from there. Always figured out a solution for our complicated situation. If you go there and want a good deal I definitely recommend going to him. He understands some spanish which was also helpful for my dad and father in law to understand!

Our family would like to extend our sincere appreciation to Jason Demond for our BMW purchase experience. Jason carefully listened to what our needs and requests were and met them.

Jason s attention to detail is what separates a good advisor from a great advisor. In addition, he sees the big picture of returning customers and additional customers by his excellent customer service.

Jason is an excellent representative of not only Irvine BMW, but the BMW BRAND.

Kind Regards,

The Nakamoto s

I was referred to Jason Demond from a previous happy customer of his and he lived up to the raving reviews I heard about him.

He gave me a great deal on a car that I had been eyeing for a long time.

Gave me the time and space to get all my paperwork in order.

Definitely did not live up the stereotype of a pushy car sales man and the experience was overall 5 stars.

I would recommend to anyone who is looking for a new BMW.

Had such a great experience buying my Chevy Silverado here. Renzo and Aaron were super helpful and for everything we got on the truck, the price was unbeatable. People still can t believe the deal we got!

Thank you so much, Irvine BMW!

I purchased a used Nissan at Irvine Bmw, my sales person Danny Miller was very patient with me and my husband, explaining all information regarding the best finance options for the purchase. Danny was very professional and attentive to all our questions and needs. We highly recommend Irvine Bmw and Danny Miller to all our friends. Thank you.

Purchased my car from a different dealership, came here for parts and service was top notch. Thank you Irvine BMW!

I had been searching for a CPO BMW for about 3 months when I first visited Irvine BMW. I had already been to multiple dealers in the area, and I had a wealth of previous experiences to compare. Irvine BMW was an exception from the time I More

Jesse Magdaleno was the best service provider ever! He made the process streamlined and he was always positive, helpful, flexible and kept me updated every step of the way! Thank you so much to Jesse and his team for a great experience!

Fred the manager of IRVINE BMW took time from his busy day to help get us the best deal for our new car!! Very nice not pushy took their time helping us and answering any questions we may have

Gary Temel is the absolute best service rep I have ever dealt with. I go to Irvine BMW because of Gary's knowledge and quick responses.

Gary has been handling the service for me for at least 3 years now and has handled multiple BMW's for me all with the best of care!

Ketan was informative, but not pushy. He guided the process towards a sale without being overly assertive. He is into cars and it show. We bought a car from him.

Excellent service! My sale rep Aaron and his sales manger Jason took well care of me and offered me a deal I could not refuse. My BMW X3 2016 was priced where no competitor could match. I m definitely going back to purchase my next BMW. Thank you!

Great Service! Best BMW service in the Orange County area. Ask for Service Advisor Gary Temel in the Service Department. 10/10 Thank you for a quick and easy BMW service experience.

I guess it's not bad. Did a service here today, i do feel my experience with my friend in Lexus is gorgeous. BMW, it's okay but not perfect.

Very prompt, efficient, professional and accomdating. Terrific experience! !!!

Came to the service department and they were packed but my advisor was still on time for my appointment and got me out the door as fast as possible. No complaints.

Amazing options, personalized experience, an objective to get you exactly what you want. Not just what happens to be in stock or easy to get, if it's possible offered they will find a way to get it to you in the combination of other specs you want instead of talking you in to just settling for something that's on the spot to get a sale and talk up the positive idea of each different specification compared to what specifications you came in wanting, knowing most people are excited about their new aquisition and are easily talked into getting a different package, a feature they really didn't care for, not getting a system they wanted, an alternative color, or some times pushed as far as going with a totally different model, knowing they will most likely regret these decisions completely. So go to a place that cares about you and what you want, not just what's currently in stock to be forced on you using mental gymnastics that wears off by the time you get home and you don't remember how you ended up buying what you did....

Amazing customer service. Jonathan Melilli took care of several clients of mine that I referred over to BMW. Great experience overall.

Brandon Kim is the man. He made the impossible to be possible. No words are good enough to describe this man. He's the bomb.......I didn't mean his mom is the bomb maker.......

Gary was super nice and helpful. There were several waiting areas and wifi.

Justin Slogar best service Adviser in town. Highly recommend him to all friend and family

I absolutely have to thank Brandon Kim for one of the easiest and an excellent car buying experience. When you interact with him, his years of experience reflects and he ensures that you want to pick the car you want and not what he wants you to buy. No unnecessary push pull. Simple, easy transaction. And to top it all off, Brandon followed up several times to make sure I was happy with the buy and was enjoying the car. I know you won't find this kind of attention anywhere else.

If you are looking for a car, go see Brandon.

Brandon, thank you so much! If I need another car, I know exactly where to go.

Drove over 50 miles to come to this dealership as the customer service is the best one. I visited 2 other BMW dealerships and all of them were not that friendly. As soon as I walked in here they were extremely helpful . Vaslis Hronas was our Client Advisor and he was extremely helpful , attentive and patient . If you decide to buy or lease a car ask for him and he will get you the best deal !

I got the car I wanted at the price I wanted here. Do your research thoroughly before you go in and talk to Brandon Kim. He will make it happen. No wasting time haggling and what not..I had a great experience here with Brandon and Paul Bailey, great guys.

I was very pleased working with David Martinez. He was very helpful in finding me a great deal with my bmw 330e.

I had an excellent visit today at the Irvine BMW Dealership. These individuals help me to have an excellent experience. These are aces in my opinion: Danny Miller, Bruce Moini and their manager Fred.

Arshia helped us to get the right car for the best price.

All my visits to the service department and been very satisfactory. My most recent trip was complex as the service representative as well as the service manager had to work with a third party repair shop and my insurance company. They were courteous and professional and logistically worked with all parties involved to a complete resolution and repair. I was also given one of their courtesy cars to drive while my car was being repaired and everything was warranted at no cost.

"Wonderful salesman Brandon Kim and dealership "

I called in to see if they had a 428i available I talked to Brandon Kim and he was very helpful in finding the exact color I wanted. I made an appointment with him and when I came in the staff at Irvine bmw were all helpful starting from the sales person to the general manager to the finance department. I am glad I chose Irvine bmw I went to look at the same car at McKenna bmw and the salesperson and manager were very rude. I recommend Irvine bmw if your looking to purchase a bmw it was a quick process leasing the car.

I talked to Vas about an ad with True Car.
He was very helpful in every way.
We live in Westwood & it was well worth the drive.
He had the exact car we were looking for, & gave us a great price.
When we arrived Vas had the car detailed & ready to go.
This car made my wife very happy, it will also make me very happy, because you know Happy Wife Happy life
We are very pleased with this smooth purchase of a car.

This review is Strictly for the Parts Department at Irvine BMW as I have a 2004 (e46) BMW 330i ZHP that I service & maintain myself.

Greatest Dealership & Parts Department experience I have ever had! Alex is the best. Very knowledgeable and friendly. BMW Irvine stocks many parts for the e46 so they are readily available. Call ahead and they will pull the part and have it at the counter waiting for you.

BMW Irvine's price is competitive with all the online retailers for OE parts once shipping is factored in, sometimes better. Another plus to buying from their parts department is warranty items / issues can be taken care of locally, and not through a call hotline. (Not that I have yet to have an issue) Hours are great and they are open late during the week, and even open Saturdays.

I have been in several times for many items; pulleys, gaskets, belts, water pump, oil, all your common e46 problems and have always left a happy customer, which is an extremely rare occasion (when it comes to dealerships) for someone who maintains their own vehicles as a hobby.

Strongly recommend their parts department to any owner!

It is my first time leasing a brand new car and my first time of getting a BMW. My experience with the BMW Irvine has been a great and a wonderful experience. Mr. Danny Miller made all this happened for me in such a smooth, comfortable and timing way.
Since my last time at a car dealership, I had tefused to go back to a dealer again...it was horrible, I felt I was being attacked by hawks. It was so uncomfortable and overwhelming that made it so hard to make my own desicion.
Here, at the BMW Irvine, Mr. Miller was just the perfect person to deal with. Exactly what I was looking for in a car sales person. He gave me my space, my time, he let me be and answer all the questions I had. Always professional since the first day we met. The first time I went to this dealership, I was just going to test drive and shop around, nothing serious yet and not once, he made me feel pressured, or uncomfortable or in a rush to buy a car so I went home and had time to analyze and think things over. Danny knew I wasn't ready then, but he still took his time to answer all my calls, texts and all the questions I had, even as silly as they were, without a problem. Few weeks later, I decided to go test drive the X2 one more time. I had fallen in love with this car...and finally, I made up my mind! I did not have to stay 9 hours negotiating. I just told him what I wanted, what I was looking for and what was the budget I could afford. Mr. Millet made it all happened for me and Ithe day, I drove away with my brand new X2. I am extremely happy and super excited. I would recommend BMW Irvine to anyone interested in buying a car. Go see Danny, he will take good care of you. Thank you BMW Irvine!!!

I went to Irvine BMW and leased a car yesterday. I had an amazing experience. Vasilis Hronas, our Sales Representative was absolutely amazing. He was very knowledgeable and patient. He listened to my needs and was not pushy at all. I love my car & was very happy with his service. I highly recommend this place and if you go there, see Vasilis Hronas. You won't be dissappointed.

Jason is awesome. Jason knows how to treat customers and just people in general with the up most respect. Goes the extra mile. I had questions and we're texting about the next vehicle to get and it's 9pm at night. Where else do you get that kind of service. Totally awesome. Thanks again Jason.

I leased a 330e from Irvine BMW. ketan, my sales advisor, helped walk me through the entire process, from finding the right car and options to delivering my car. He even stayed well passed his scheduled time to help facilitate the transaction. I especially valued his knowledge and frank disclosures. He truly helped guide the process, making the experience much less cumbersome. Looking forward to our next lease, an M series, in the coming years. Thanks Ketan for your help.

This is the 3rd vehicle we have purchased from Irvine BMW. Our Sales Advisor is Renzo, He is excellent to work with and has always been able to help us find what we wanted.

Not too happy as I kept waiting to drive for the driving event. Need more people to handle the crowd. The staff for the driving event were very nice but felt like I kept getting ignored. Crevier BMW had a better event then this dealership. Not worth the drive here.

Ketan Patel helped me select/buy my first Beamer. My experience with Irvine BMW was great. I highly recommend everyone this place and Ketan.

Long soo good , he is best at sales and the most nicest person

Gary is a very nice guy very patient and helpful. Great experience

My experience with Jesse at Irvine BMW was amazing! Jesse was so patient with me and answered all my question gave us an AWESOME deal on my '20 X7! He followed up with me the next day to make sure I was comfortable and happy with my new car!! If your looking to buy a BMW go see him! TY Jesse!

I have had a great experience with Mr.Farzin at the service department. He handled all of my service requests perfectly and was very fast. I was specially surprised when he remembered my name.

Ketan was the best, he really took time to find what vehicle I was looking for. He is a no pressure salesman. He really understands cars and motors. Everyone at Irvine BMW was very nice and helpful. I highly recommend. John M

Unclear visitor parking, so so inventory, and some things I've heard from people who bought here leave me preferring to take my business to other dealers 1st

Carolynn was instrumental in helping me get my dream car! She made everything the process extremely quick and easy to understand, and Matt did as well. Thank you Carolynn and Matt for helping me get my BMW 3 series at the price that I wanted.

In light of the fact that I already own five cars buying this SL was more of a want then a need. My sales person was Moe who was terrific for me to deal with. He was patient, not too pushy which definitely would ve turned me off because of my situation and allowed me time to process the information he provided me. He definitely read me, the customer, very well. Although the process took a couple two weeks to complete I m very happy with the product and the service. I can highly recommend him as a sales person.

Rod Mann

EXEMPLARY EMPLOYEE WORK!! Jesse Jia is the BEST! He got me into my new lease under budget and made the experience so seamless and enjoyable. It was the easiest, fastest and most efficient experience ever! I ve been driving for over 20 yrs and this is my 3rd BMW, but my first time meeting Jesse. I would HIGHLY recommend him! I could not imagine a better client advisor to handle your new car experience!

Matt Mahjoob in the finance department also made my car dreams come true! From the moment I walked into his office all the paperwork was prepped and organized and ready for signature. He was so informative and helpful! Pretty sure I was in and out in record time!

- Holly

My service advisor Gary Temel went above and beyond to make my experience at Irvine BMW amazing. My parents and I are longtime customers of BMW, and Gary is by far the best service advisor there!

Not only was Gary great at communicating with me and giving me updates on the status of my car (leaking coolant expansion tank), but also providing me with the easy transportation option of Uber rides to and from the service department. I highly recommend choosing Gary for any of your car service needs.

Thanks to Gary s wonderful service, I really felt taken care of at Irvine BMW! Thank you Gary!

Long Service wait times.
Called to schedule an oil change and requested a loaner. The lady on the phone tried at all costs to talk me out of the loaner claiming it would take one hour for an oils change. When I arrived they offered a shuttle or uber because it would take at least 90 minutes. Julie was super helpful and cordial. It took 3 hours total from drop off to drive off. Bottom line is they do not have sufficient number of loaners to accommodate the volume of service appointments.
Never had this issue at Other BMW service depts.

Went in on a Saturday with my best friend and her daughter just to see if anything caught my attention. I was assisted by Vas who was extremely helpful and accommodating but most importantly pleasant. He met all my needs and I didn't feel pushed or rushed into just anything that I showed some interest in. I highly recommend working with him if you're shopping for your next BMW. Keep up the good work, also thank you to Frank the GM for putting me in such great hands.

My sister and I had the best experience buying my 328i from Jason DeMond and his assistant Aaron Green.
Jason made the whole process so easy, fast, and smooth. He treated us like VIP s.
I ve never had a car buying experience like that before and I ve owned a lot of cars in the past.
My sister and I will definitely be repeat buyers.
If you re looking for a BMW don t waste your time at other dealerships.
I highly recommend going straight to Jason DeMond and his assistant Aaron Green.
Thank you Jason and Aaron for helping me get my dream car!

Salesman is either a liar or stupid. Check their NPV calculations people. They try to rip you off on the financing. If you can't do it, ask someone to check their bond math. Don't just take their word on the payment. It didn't match the principal.

My sunroof shade got stuck open. I brought it into Irvine BMW to have it serviced. I was given a nice 430 Grand Coupe while the repairs were being completed. It was a complex repair, but Richard kept me updated throughout and although my shade was out of warranty, Irvine BMW went to bat for me and convinced BMW to cover the repair. Very satisfied with the professionalism and service.

I'm updating my review to include my most recent experience. I just picked up my 2019 540i from Irvine BMW and it was an easy and low pressure experience working with Brandon Kim. I selected my car and completed the credit application online so when I arrived at the dealership everything was ready to go. A quick test drive and a little paperwork with Lawrence (who was great to work with) and I was driving away in my new car in less than 2 hours, and that was during a busy Memorial Day weekend. This is my third 5'er from Irvine BMW. There's a reason I keep coming back. Thanks, Brandon!

From when they do not supply loaner car for you and thought it is reasonable.... really inconvenient and will never choose there for service

Sales people were very mom chalant and generally not interested unless they were sure it was worth their while . I would expect much better customer service for a higher end car

The FIVE stars is rewarded to their sales department Jaunenito, front corner table long hair gentleman, and lease returning department Oscar!!!

Jaunenito is an extremely kind and nice gentleman. He still helped me with my questions even I did not buy or lease a car from him. He has the smartest philosophy!!! ALWAYS be kind and give the BEST assist and help to your customers no matter they are/were/will be your customers!!! You will make them want to go back for your Consistent BEST services!!!

I did not get the front corner gentleman s name. He was very kind and friendly to me even it was my LAST day of lease ending date!!! Showed me where water, coffe, and snacks were even he knew it was my lease ending day!!!

Oscar is a very kind gentleman helped me with my lease returning process with patient and detailed explanation!!!

The BEST of lease returning experiences at Irvine BMW!!!

I definitely will go back there after my Lexus!!!

Ting

I would like to rate this dealership higher but 5 stars will have to do. We bought our first BMW through Vas with the greatest customer service we ve had ever.

Vas, who we just met that day, spent several hours with us test driving, answering questions and getting us the best deal possible.

The customer service doesn t end after you buy the car, it seems to always be there, which is the reason we are very happy with our purchase.

Big thanks to Vas!!!

Very friendly environment and great customer service was performed by Ruben Garcia , always goes the extra mile to make you feel satisfied.

This is our 13th BMW in 25 years . My wife Jana and I love Irvine BMW and our recent experience there again with Behrooz was again TOP NOTCH . We appreciate their amazing service and willingness to go above and beyond .