InterContinental London The O2 Reviews

Beautiful conference venue with a stunning view of the Thames.

Wonderful hotel with fabulous service. I attended as part of a large conference so only had the chance to visit the lobby and the bar -which has stunning views! The only downside is the cost of drinks.. but worth it for a couple and to soak in the atmosphere!

I was visiting an event called ilmfest that was an event for Muslims that had lots of great speakers that were very interesting my only problem is that they ran over their time alloted but I suppose that this isn't the O2's fault. The venue was great though.

Lovely hotel, great location for the O2 arena. Drinks pricey

Easy access to the City. Lovely views across the Thames. Very expensive. Staff friendly.

Excellent service, great value and incomparable location!

Bizarre experience, ordered to remove our hats with made up lie that this was the Law in London. A manager later confirmed this was nonsense but I do not believe they dealt with the prejudicial initial behaviour as promised, since they promised to email me.

Good large venue for conferences and events. Friendly staff and swift to respond to any concerns of attendees

Absolutely amazing hotel, staff are perfect, the place is like a palace. We have sampled the food and it s exactly to the standard you would expect from an establishment like this. Some really nice touches in the rooms such as bathroom speaker and make up mirror (not for me) the bed was comfy and non feathered pillows were delivered promptly on request. If I had to be super critical I don t agree with an extra price for Wi-Fi upgrade to fibre speeds but free Wi-Fi was available. Perfect for anyone attending the o2 as the hotel has a rear entrance right into the place which is more than convenient. Price of a pint of beer was no more than most places in london but spirits were a little inflated in my opinion but these minor things will not shy me away from a 5 star that they deserve. I m sat in my room now writing this just loving life and will definitely come again. Thanks everyone.

Good conference hotel but disappointing food and drinks service.

Had lunch with 15 people in the downstairs resteraunt. Food was great. Lovely atmosphere. Catalina our waitress was exceptional. Impeccable service st it s best. What a lovely day with my family. Thank you :)

The view we go of the city was 5 star. Great place amazing breakfast. Amazing location great parking.

Lovely hotel plenty of food choices at the restaurant and a huge ball room for events and conferences

Nice hotel and staff are friendly but expensive. The bars have great views. This picture is the view from the clipper bar on level one.

It was relaxing and the staff is friendly. Good customer service and helpful. It was value for money

Magnificent hotel with very beautiful rooms, great facilities with a latest generation gym, swimming pool, spa.

Different restaurants with fine cuisine.

A very friendly team and very attentive to its customers.

The concierge team you are at the top, thank you to Mr. Kostas for his kindness and professionalism, it was a pleasure.

Hotel ideally located next to the O2 stadium, a few meters from the bus and metro

What a positive we will come back.

Decent convention hotel with good AV setup. Rooms are spacious, staff friendly and courteous; just as you would expect from the InterContinental chain.

Dropped one star for the convenience aspect. Since it's located somewhat remotely, you want be able to easily get a hold of daily essentials. Need some deodorant, a lighter or red bull? Enjoy a 30 minute walk. They should really consider adding a convenience kiosk of sorts.

Great views.

Rooms luxurious and cleaned daily, with beddinf also changed daily.

Breakfast has a variety pf options.

Easy Access to the conference facilities and to the various places of interest in London

Customer service is excellent.

Great hotel if a little expensive. Cannot fault accommodation or food. Swimming pool 1st class

Went to an 'experience with' black tie event with sly Stallone held in the hotel so the place was very busy.

The staff were very friendly, the event was well organised although I will.say I.was expecting announcements for specific things which didnt occur so.we floated around and found our own way to the sit down meal.

The hotel is very clean and tidy, highly recommended.

Very nice hotel. Parking over twenty quid a day though.

Many thanks to all the staff for This wonderful experience especially to Rob, Ana and Edgar

The room is nice to see the Thames, the space is not big, the sound insulation is poor

Wonderful first stay at the Intercontinental, we stayed over for the Christmas period.



Everything else including food was fabulous #childrenfriendly

Great venue! Great food. The place looks lovely too!

An excellent meal with great service and a wonderful view. While some of the dishes were more exceptional than others, it was well worth a visit! Currently quite tricky to get to the InterContinental due to work ongoing around the Dome, so leave a little extra time.

I was their for Cobis conference, the experience will remain unforgettable. Good to visit

A lovely stay at the Intercontinental at the O2. The room was clean and cosy. The bed was very comfortable too! We ordered room service one evening and the it arrived within the time they said it would and was very nice. Breakfast was also very nice although the coffee wasn't great and when we asked for a mocha it never showed up! A minor thing though. They did bring some gluten free toast for my gf though when we asked for it.

My gf also had a massage in the spa and came out if it glowing. She said the masseuse was very good.

All round a good experience!!

Just the nicest, best service hotel with stunning views in London.

Beautiful hotel and good service! 5min from the underground station.

Absolutely amazing place to stay. Staff are welcoming, friendly and helpful. Decore is executive, rooms are very clean and comfortable. Views of the o2 arena, river and London are amazing. Especially enjoyed the 18th floor sky bar.

Went there for Valentine's and the space and service is great and the wine. We have a 5 course tasting menu and only 1 item was up to standard. Not sure who makes the menu here but the combinations and flavours on most things are not great More

I can only say the reason it lost a star.... otherwise a fantastic stay...
Told the smoking section of the bar was open from 5am....not true...5pm....lost in translation. The cleaner got a shock when I came in at 6am!!!
Breakfast..... not a 5 star.... apart from tea or coffee - all self service.... have in your room!

Lovely room with a great view. Breakfast was amazing, big selection and tasted great. The staff were all very happy to help and did so with a smile.

The hotel was wounderfull upgraded 2 levels as our wedding anniversary treat seeing Michael bouble. Staff couldnt do anough for you best hotel stayed in will be back

Very impressed following our one night stay.
The hotel is literally yards from The O2, the service from arrival to departure was impeccable, the room was spacious & modern & the food was great too.
I would highly recommend this for anyone visiting The O2 or anything else nearby.

Had drinks at the bar, fantastic views and great separate entrance into the 02 Arena itself

Great place and a nice bar. Perfect if you have a conference to attend.

Best hotel I've ever stayed at! So comfortable! So convenient if you're going to the O2 arena!! Breakfast was amazing!

Far away from central tourist sights. But a high level hotel with good rates when there's nothing going on next door.

For a 5stars hotel,Was expected more information.Beautiful hotel but they don't care about important informations to the employees like fire exits or training.Very bad management.

Excellent conference facilities and rooms comfortable. Impressive views of canary wharf and the O2

Very large hotel. Attended here to build and take down a conference. Easy access via loading dock and large car lift. Main conference rooms and meeting room spread apart from each other some distance but easy enough route available for slim loads

Parkside architectural tile co,were part of the 'years and years' event were business get together to show what they do,I was only here for 2 hours dropping tiles off

Very nice hotel with clean rooms and good views. Location is a key one for this hotel but the only let down for me where some towels that, whilst I am sure weren't dirty per se, appeared dirty due to dark grey and black stains on the towel. Not a big thing but for a 5star hotel you would think attention would be paid to the minute details.

On the plus side the beds were comfy and roomy and had a good night's sleep. Checkout can be busy and you might be waiting depending on whether they have more than one person working.

Overall a very nice hotel and good stay with great views over London.

Stunning hotel with great facilities. Everything is to a high standard and the ballrooms are huge and spacious. Great food and drink options and lovely spa facilities

Very nice and modern hotel in a great location. Staff all friendly and helpful and a great hotel all round. Also opened by Sir Cliff!

Left Apple Airpods in locked room. Stolen by staff. Security couldn t care less - rude. Watch your belongings if you stay here! Thieves are about :/

Lovely upmarket hotel. The food for the awards dinner was good.

Close to the train station and O2 Arena. Plenty of options to eat around. Ideal place for business meetings.

Nice conference hotel located right next to the O2 dome. However, a bit out of the city center.

Attended a conference here. Very high quality hotel, great facilities and 5 min walk from North Greenwich tube station and bus terminal. Amazing views of Canary Wharf.

Great class business hotel with great views, good food and fantastic bar on the 18th floor.

Worth paying just that bit extra to just walk from 02 to Hotel and not have to fight your way onto a train , great service,from all members of staff , amazing breakfast too ,Why not treat yourself most definitely a great way to prepare for concert at 02 and unwind afterwards !

Top quality hotel. Perfect if attending a concert at the O2

Very nice location.
Bar on 18th floor has very good view. A bit more expensive but expected due to location.

Absolutely lovely and helpful staff. Rooms are stunning and so clean. One of the best night sleeps I have had in a long time. Thank you

Perfect for events at the o2. Lovely staff and real 5 star feel. Amazing view of the Thames from the room and the bed was the comfiest bed I've ever slept in!

A very neat and chic hotel. The staff is very nice and honest. I've enjoyed it.

Beautiful hotel and very hospitable. Comfortable rooms and fabulous views all round especially from the Sky Bar on the eighteenth floor.

Fantastic new conference venue. I was there for GCPNEXT which was a massive event - the way the hotel provided mass catering logistics for such a prestigious event was excellent

The view of Canary Wharf across the river was stunning

First time in London for me, and the Intercontinental does not disappoint. The food, rooms, and location are all excellent. My only complaint is the housekeeping, which I have found to be not awful, but not as good as I had hoped.

Tremendous hotel - probably the best hotel in London. Great views and very comfortable rooms

Unless you're going to the 02 this hotel is a bit out of the way but it's certainly worth a try if you're going to Canary Wharf or an event at the Olympic Stadium. The reception staff were all very friendly and kindly upgraded us.

The room had a good view across the River, was very clean and had a brilliant bathroom compared to other 5* hotels I've been to, with a very nice range of products. The bed was very comfortable indeed but no hotel has ever bettered the range of pillows I've had at a Premier Inn.

Breakfast was very good with a broad range of options. Naturally I went for the full works and while I loved most of it I'd like to know why so many luxury hotels can't nail scrambled eggs.

If the opportunity arises I would take the opportunity to stay here again. Just as good, if not a bit better than the Times Square Intercontinental I stayed at in New York.

Fantastic Hotel next to the O2 overlooking the Themes

Georgina at reception was the best
She gave us a perfect room
Loved it