InterContinental London The O2 Reviews

Great addition to the area. Upgraded to a lovely suite, as I'm an Ambassador member of their loyalty program. Hotel hasn't fully opened yet but most facilities are available. The skybar on the 18th floor has great views of the city and Greenwich. Cool place to relax, have a drink and stare out of the windows.
Staff are very friendly and keen.
Slept very well, comfortable bed.
If visiting the o2 you can't get a better location. One stop to Canary Wharf.

Friendly staff bit food service in hotel is super slow

Excellent hotel for a conference. Rates a "5" except for location. Very isolated. Our second stay.

Beautiful hotel for a meeting. Cannot rate this place highly enough as I needed to express some milk and they kindly helped me with this.

The location is great if you're attending a gig at the O2. As always in an Intercontinental hotel the staff were very helpful, and the room was well equipped. Views over the river and London were great as well. We also had a quick drink in the bar at the top of the hotel. Well worth it for the views of London at night and the great cocktails.

Not the most exciting of places. Good location though!

This is a luxury hotel with lovely views. The staff are friendly and courteous in good measure.

An elegant luxury hotel in close proximity to the incredible O2 arena. Plenty of touristic activities with excellent transport links to whole of London.

It is a place where conferences, banquets, presentations and other events can be held.

Stunning Conference venue. Catering was exemplary.

Great hotel, fantastic breakfast and view over the Thames.

Came here just for the buffet breakfast. So much choice and everything was fresh. There was even congee (rice porridge) and vegetarian options that actually tasted great. The staff steal the show in this hotel though, they all seem to be so friendly and go out of their way for you. We've been a few times and are always remembered. One staff even gave my toddler a small bear as a kind gesture.

They are liers because i live in theis hotel and it's not like this photo

It was a wonderful weekend. Thanks for the room upgrade.

Very happy with my stay here. Service is good, rooms are excellent, facilities are nice, WiFi is reasonable and views are fantastic. A stone's throw from the O2 Arena.

Modern hotel besides O2, a long walk from North Greenwich tube station

Visited for a conference. Amazing level of service and good food.

Was 'okay' for an evening but it drastically needs renovating, there is gaffa tape holding the sofas together, the rooms look like they haven't been updated since the 60s and the elevators have exposed wiring. Also, unless you are happy with only having bacon, beans and apple juice for breakfast I would go else where for food as everything else on offer was not enjoyable. Personally, I would not stay here again.

Lovely hotel, great staff who were very professional & superb location if visiting O2. Would definitely recommend.

From the upper floors you can enjoy a wonderful view of London's skylines. The juxtaposition of older houses and modern skyscrapers is characteristic. The hotel is equipped with very large conference rooms and is easily accessible from the metro (Greenwich stop)

New and fancy hotel but the cleaness of the rooms is in doubt. I found a pair of dirty socks in the closet.

As an Intercontinental 6-Continents member for the past two decades I've come to consider any IC hotel as my home away from home. The services and facilities far exceed any other international hotel chain, but better than that are the professional committed staff. I never have to ask for anything when I stay at an IC; they've already anticipated my requests!

Really enjoyed a stopover here. Lovely hotel and perfect for O2

Beautiful place, friendly staff, excellent service, fabulous breakfast!

Went an event here. Close to DLR and O2. Staff communicztion was good.

Great hotel, good facilitys. We ordered room service and the food was lovely. And it was reasonably priced.

Slow check in, always. Great rooms, usually - avoid the third floor. Brilliant if at O2 for event

Fantastic hotel, beautiful views, amazing rooms and wonderful service! Great facilities and restaurants. Just frustrating that they charge for parking.

The location is not the best. But very nice hotel and great club service.

The Staff are so welcoming nothing is too much ,the rooms are so clean and bright and beautifully designed .Its great to stay here if going to the o2 ,just walk down the "tunnel and you are there !! The courtesy taxi to the station is very helpful too "for us slower ones "and Roy our driver was excellent .Cant wait till we go back in March

Recommend this venue for any professional conference. There is a choice of function rooms based on your needs all of a high quality. The staff were all very friendly and helpful and the hotel is set in a beautiful part of the riverside.

Well telling a Suite Guest with Club Lounge Access that a Toast and some Avocado is extra charge beside 2 Eggs is not a smart way of conducting business i just canceled the next 5 days.

It's a fine solid hotel. It's just so damn far out of London proper

I just loved the whole experience, the room was perfect and very clean and the breakfast buffet has so much to offer. Can only recommend.

Slightly pricey but the rooms, service and everything is 5 star. Plus it's right next to the O2 so plenty of places to eat outside the hotel or even better have a concert in the O2.

Very good hotel and to have wedding functions
Or and other funtions

Great place to stay. Staff very professional and helpful and friendly. Very clean Hotel and high standards

Five star..and all staff are charming. Comfort is absurd..breakfast was sumptuous and the view was awesome. But YE GODS..get a ruddy golf cart while the building works mean that you are a half mile from the entrance.

It was a lovly experience ,room service was spot on and i visited the spa and sauna- relaxing to the core i would definately recommend it!

Instantly felt we were important customers. Corner suite was very comfortable and night light feature for room lobby and bathroom most helpful.
Dinner in Peninsula Restaurant was excellent, with interesting and flavoursome dishes.
Very convenient for O2 events, as there is 'shortcut' from hotel into the dome.

Always enjoy my stay. Food is great and staff are always very friendly and happy to serve. I LOVE THE SPA.

I went there for the Google big data conference. The place looks fantastic very clean and spacious. The catering was all very nice and tasty. The pie at lunchtime was amazing. Soft beef and tasty pastry. The facilities for holding conferences are very large amd there are many flexible spaces to choose from. All in, a fanastic location to host any event.

Luxury quite, very friendly staff in Intercontinental way at O2.

Very nice 5 star hotel. Several restaurants and bars. Within 6 minutes of North Greenwich underground station. There is an extensive gym and large pool. The spa centre also has steam room and sauna. These Are all complimentary for a hotel guest. Spa treatments are at an extra charge.

Beautiful views of the city, great bars and amazing food. Love this place.

Amazing hotel, great rooms. Breakfast a little noddy

Great hotel, great view, but kind of difficult to get to.

Hotel was perfect. Spacious and well kept rooms. Perfectly placed for the event we attended at the O2. Would definitely stay again.

Did well to knock out 400+ hot buffet covers in one hour at a corporate event.

Nice hotel with great view over the Thames. Executive Lounge is nice but the opening hours and snacks could receive an improvement.

First time staying here when visiting the O2. Lovely hotel, amazing service!

Transport and communication was absolutely rubbish for a London Hotel. I was unable to locate the hotel after getting out of North Greenwich Tube Station. Usually many people went other way to O2 arena and from their they had to walk a long way with weight in hands to the Hotel, as proper direction was unavailable in that area. There was public buses at the station but none of them were going nearby Hotel. So the only option was a Taxi or a Private Car. For those who would come from international ports to straight to hotel, they'll find it's confusing & difficult to reach by public transport using Tube and Bus though they'll see it's available nearby.

Security was very weak, anybody could enter without metal direction check. There was no escalator inside, only old fashioned lift.

I visited many hotels but alway saw gardens or attractive exteriors like water fall, lightings etc. But this hotel has none but green grass land.

If I was to arrange a meeting with my foreign trade partners, I wouldn't choose this hotel. It fails to represent London and Britain. Utterly disgraceful.

Very disabled friendly with helpful staff. Lovely view from the room and so close to the 02 arena.

Attend the Brit's after party everyone was very helpful really nice venue

Disappointing really. It's advertised as overlooking the Thames but you can barely see the river from most parts of the restuarant (it's on the ground level). The cakes look great but were not that fantastic to eat. My wife and I love afternoon tea and have had many but we wouldn't go back to this place again.

Great location quiet rooms with nice views. Good attentive staff

Wonderful service, location and room. Would most definitely stay at the hotel again.

The best hotel if visiting the o2 superb hotel make sure you visit the skybar

I recently returned from a wonderful night at the intercontinental 02 and I cannot fault my experience.
The service and the staff where exceptional. David the head concerige was exceptional welcoming and very polite.

We look forward to our return.

One my favourite hotels that I stay in yearly. The service and staff are out of this world. I am always here for work and this is the only hotel that my partner runs to come and stay at. The views are amazing and the beds are like nothing I ve slept in. It very central to London city and is a stone away from the o2 arena with many good and entertainment options.

First stay at this hotel, found it very difficult to find even though we had Sat Nav, could do with more signposts. Phone hotel for help but the operator cut me off. Eventually found our way, and had a lovely stay. Corridor out to the O2 Arena very good. Wonderful selection for breakfast.

Very modern but extremely cold both physically and ambience. Overpriced and isolated.